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No.18

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WAS
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Based on 96 reviews
Room & Rates

Deluxe

  • One Double Bed

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No.18
Near Fort Kochi Bus Terminus, Cochin, India 682001


Based on 96 reviews
from New York City, New York
Submitted on 02-06-2017
Everyone was very kind and accommodating at the hotel. They made you feel comfortable upon checking in. The room itself was clean but nothing special. The entire hotel lacked charm and was very basic in its condition, but it does the job especially because it's well located. The power went off periodically as I think there was an issue with the generator. The man who was at the front desk for most of my stay didn't speak English very well and wasn't very helpful with directions. He also told me ... Read more
Service
Sleep Quality
Value
from Antibes, France
Submitted on 02-04-2017
The building is well located (if you do not mind traffic sound) but not well-maintained. There was moisture in the bedroom wall. There was not so much choice in the breakfast. Service is slow. Definitely not deserving 2 stars. In addition, we asked several times the invoice on the day of check-out, they told us that their printer was out of order in the morning and that the manager in charge of sending invoices by email was not working on Sunday when we came back in the afternoon. We kept sendin... Read more
Location
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from
Submitted on 01-24-2017
The time of check in to check out everything was chaotic. No one seem to have any idea what is happening. Everyone looks so confused when asked some thing.It is so unfortunate that this property is in a prime location and bit more effort could have made this hotel great. Rooms were neat but smelled of dust. None of remotes for tv or a.c. worked and it was a challenge to find the right direction to point the remote. Our stay included complimentary breakfast and that was one of the most poorly ser... Read more
from London, United Kingdom
Submitted on 01-17-2017
The hotel is very close to the fort and fishing nets and there are many lovely restaurants nearby. The beach is very close and there are restaurants serving fresh fish caught from the day there. The hotel is basic in terms of amenities. It is clean and there is AC, wifi, fridge etc, but nothing special. We only ate at the restaurant for breakfast and there were only 3-4 items available. The hotel manager was very helpful, he was able to give good information about he local area and things goi... Read more
from Pune
Submitted on 01-15-2017
The hotel is located at great location to explore fort kochi at foot. The rooms are clean and basic and not much expect anything more. The choice of breakfast in the hotel was limited to two or three dishes. The quantity of breakfast was limited with most of the dishes/option were finished after two refills on the counter. They didn't had staff to manage this and on most of our stay we only had bread butter and didn't had chance to sample the breakfast at all. The food at the hotel restaurant w... Read more
Location
Rooms
Service
from Hong Kong, China
Submitted on 01-15-2017
There are some lovely, tradditional, charachter hotels in Fort Cochin. This is not one of them. If you are coming to Cochin as a Western tourist to enjoy the colonial charms of the town, you will be bitterly disappointed with this charmless, rather caotic hotel.
Service
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from Pathanamthitta, India
Submitted on 01-11-2017
Great experience staying in this hotel you will not get enough of it. the food is very good and service is excellent. The staff is extremely courteous and welcoming.. Front office is staff is very friendly.. Special thanks to Tina Gomez for her charming smile and lovely ways... her PR is very very good always ready to help.. Each dish which is served at the restaurant and café is very different so that its a compulsion to come to try the next dish .... sitting at the out door café you feel as ... Read more
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Submitted on 01-06-2017
near fort Kochi.it is a very good hotel, the food, ambience, service was great and above all the manager "tina" was very nice , kind and she was also very helpful.highly recommended if you r planning to visit kochi.
Cleanliness
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from
Submitted on 01-06-2017
The customer service is top notch. From the moment you arrive, the whole staff is so accommodating and helpful. Location is awesome- not in the touristy area at all,from the moment you arrive to the end of your stay this hotel has you as their priority. Attention to detail and comfort in your room/suite is what awaits you. Special thanks to Tina for making our stay wonderful.
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from
Submitted on 01-06-2017
The hotel was amazing and the stay was fantastic. The manager Tina was always attentive to our needs. The building and premises were beautiful, and had a colonial touch to it. I would definitely recommend this hotel to my friends and relatives.
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