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Hotel Vista Real Guatemala

Guatemala City, Guatemala (GUA)

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Based on 555 reviews
Room & Rates
Master Suite

Master Suite

1 King Bed or 2 Twin Beds
388-sq-foot (36-sq-meter) room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Grand Class Suite

Grand Class Suite

2 Double Beds or 1 King Bed
420-sq-foot (39-sq-meter) room with garden views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV, cable channels, and DVD player
Food & Drink - 24-hour room service and minibar
Sleep - Memory foam bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Hotel Vista Real Guatemala
Prolongacion Boulevard Los Proceres KM 9, Zona 15, Guatemala City, Guatemala 01001

Resort Details

Embassy of Israel in Guatemala - 3.2 km / 2 mi Universidad del Valle de Guatemala - 3.6 km / 2.2 mi Oakland Mall - 3.7 km / 2.3 mi Embassy of Canada - 3.8 km / 2.4 mi Paseo Cayala - 3.9 km / 2.4 mi Plaza Fontabella Shopping Center - 4.2 km / 2.6 mi El Obelisco - 4.3 km / 2.6 mi Francisco Marroquin University - 4.3 km / 2.6 mi Popol Vuh Museum - 4.5 km / 2.8 mi Ixchel Museum - 4.5 km / 2.8 mi The Village Shopping Center - 4.6 km / 2.9 mi Union Church of Guatemala - 4.7 km / 2.9 mi Aldawa Mosque - 5.3 km / 3.3 mi Children's Museum - 5.3 km / 3.3 mi National Museum of Modern Art - 5.5 km / 3.4 mi
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go This property offers transfers from the airport. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: GTQ 96.00 per person (approximately) Valet parking fee: GTQ 100.00 per day Pet fee: GTQ 400. per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.
An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Airport Shuttle
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 555 reviews
from
Submitted on 11-20-2017
The hotel grounds are beautiful. The architecture reminds you of Antigua Guatemala and the gardens are splendid. The staff is friendly and the service was pretty good. However, the location is not very conveniente since you're far away from any point of interest within the City. Additionally, traffic leaving from the hotel is terrible. I would not stay there if I had to be on the move because it would only add a great level of stress to my stay.
Service
Sleep Quality
Value
from brighton
Submitted on 11-06-2017
First the positive points: nice service of regular staff and good breakfast. Negative points : front desk staff rude and dismissive (the only unwelcoming behavior I have encountered in Guatemala where people are polite and always nice and welcoming). Our suite number 319 was next to three other suite where extensive works were being carried out even and night and on Saturday and Sunday: lots of noise, dust and smell of paint. At check out several items were added to our bill and it took a lot of... Read more
Cleanliness
Rooms
Service
from Los Angeles, California
Submitted on 09-24-2017
Spent four nights at this hotel. Our stay was very pleasant. The rooms are nice and large but could use a few updates. There appeared to be some mold in the shower/tub. The food in the restaurant was excellent. The staff was attentive. The shuttle driver, Oscar went above and beyond as we needed to press him into service one evening. The traffic in Guatemala City can be heavy. It seems to be unpredictable. Allow plenty of time to travel to and from the hotel especially during the evenin... Read more
Location
Service
Sleep Quality
from Newark, New Jersey
Submitted on 09-12-2017
I rarely leave poor reviews of any kind but in this case I was so surprised by our treatment and was provided with no other avenues for feedback when requested. I will start by saying that the hotel is beautiful and the grounds are really phenomenal. It is truly a unique spot though it is right off a main road which leaves the pool area adjacent to a major highway. The challenge for us was that with the customer service of the front desk staff and our room. We had a number of challenges with ... Read more
from San Salvador
Submitted on 08-16-2017
It is a great Hotel for business purposes. It is on the outsides of the city, but had a great location for me. All the Hotel team was excellent, good food, room clean, gym adequate. I only had a little miss understanding regarding my pick up at the airport, but manager compensate the mistake.
Cleanliness
Service
Sleep Quality
from Lake Atitlan, Guatemala
Submitted on 07-20-2017
Living in Lake Atitlan we often head to Guatemala City for a weekend retreat, king size bed, room service, pool and spa. We found Hotel Vista Real a treat from the moment we entered the Hotel. Instead of standing in line to check in you are seated in very nice chairs facing a person that speaks both English and Spanish to check you in. The rooms are impressive, huge, baths with tub and showers. Quiet is also an important fact in considering any Guatemala Hotel. As some hotel in Guate city ar... Read more
Location
Service
Sleep Quality
from San Jose, Costa Rica
Submitted on 07-19-2017
Due to a symposium participation, I was in Guatemala recently. The event was in a meeting room of this hotel, thus the logical decision was to stay there. This is, in my opinion, a unique hotel in Guatemala City. Elegant, clean, superb service, excellent food and spacious and luxury rooms. The most important thing to me is that the rate is very accesible for anyone. I strongly recommend this hotel when you travel to Guatemala City.
Cleanliness
Service
Sleep Quality
from
Submitted on 01-30-2017
A very nice Hotel with a mixture of old design and modern Comfort. Location is ok, a Little outside of city but no problem to get help with transportation if one wants to go out in the centre. Rooms a very good and Clean, and service from the staff is excellent. - a must is a visit to the Hotel bar and tast one of the best Rom served by Javier, probably the best bartender in Guatemala! Best regards, Markus in Sweden
Rooms
Service
Value
from Aiken, South Carolina
Submitted on 01-30-2017
Professional and attentive staff.....cleaning, smiling, pleasant. A very big event venue for weddings, etc.. breakfast buffet is excellent and meals are good but not always cheap. Hotel is clean and well kept, beds turned down at night....I like clean! Good value for the price compared to the USA
Rooms
Service
Value
from Layton, Utah
Submitted on 01-30-2017
Many thanks to Oscar Rizo for the outstanding customer service during the recent stay at Hotel Vista Real. Arrived late on a business trip with a colleague arriving even later. A shuttle was waiting to drive us from the airport to the hotel well past midnight.
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