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DOORBUSTER: $300 Off + $1 to Book

Motel One Hamburg-Alster

Hamburg, Germany (HAM)

Hotel + Flight from
Based on 654 reviews
Room & Rates
Important Information
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Motel One Hamburg-Alster
Steindamm 102, Hamburg, Germany 20099


Make yourself at home in one of the 460 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Conveniences include complimentary newspapers, and rollaway/extra beds can be requested.

Rec, Spa, Premium Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour front desk, luggage storage, and air conditioning in public areas.

National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2.5 star.

Know Before You Go

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: EUR 7.50 per person (approximately)
  • Self parking fee: EUR 11 per day
  • Pet fee: EUR 5 per pet, per night
  • Rollaway bed fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • Elevator / Lift
  • Lounge/Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 654 reviews
from London, United Kingdom
Submitted on 11-01-2017
I'm a great fan of Motel One hotels and Hamburg Alster is no exception. Comfy, welcoming and efficient, this chain provides excellent value. I found the location handy for accessing the u-bahn to get to the centre and back to the airport.
Submitted on 10-17-2017
Very nice hotel, clean good size rooms, nicely designed, great location and very friendly staff. Very classy bar and reception area, open late. Great food selection for breakfast. Overall great value, this place should be a 4 star hotel.
from London, United Kingdom
Submitted on 08-13-2017
I travel a lot across Europe and stay in 4, sometimes 5 star hotels. The Motel One Alster is just one star and advertises itself as a budget design hotel. But as soon as you walk into reception, you could be forgiven for thinking this is a cocktail bar of a 5 star hotel. Dim lighting, various sizes of seats and sofas, candlelight at night and attentive staff. For me, check in was the same as my 5 star experiences. In my experience, Germans can be abrupt but the staff here were smiling and ple... Read more
from Bangkok, Thailand
Submitted on 08-07-2017
I was booked there by a local and the result was very good The check-in staff was very nice and courteous in meeting all my requirements. Everything was done with efficiency (after all it is Germany !) The room is small but everything is there for a small stay. To notice the absence of a wardrobe. Bathroom nice, clean with everything you may need. WiFi in the room is perfect and will allow you to work at a good speed. Also nice breakfast. The location is also very good and a short walk from rest... Read more
from Oslo, Norway
Submitted on 08-04-2017
Stayed one night in Hamburg during a business trip. The location of the hotel is good, however the area is a bit dodgy with a lot of drunks. The room is really good. Small, but comfy with a good bed and nice bathroom. High class Loewe TV and the wifi is quite good. The breakfast was ok - I missed some hot options. There is one thing the management should look into: the reception. I didn't feel that a was welcome, no smiles or "have a nice stay". I didn't get a wifi-code when I checked in and... Read more
from Hampshire, United Kingdom
Submitted on 06-25-2017
A fairly new hotel with modern, attractive foyer and reception area. Efficient, friendly staff who are happy to keep your luggage safe if you arrive earlier than check in time and/or have a late evening flight. Bedrooms are small but very clean and functional with comfortable beds. There is a u-bahn station directly outside the hotel entrance for quick easy access to the town centre. Hamburg is a great city to visit and I would stay at motel one again, next time. Finally, we were really imp... Read more
Sleep Quality
from Switzerland
Submitted on 01-18-2017
Were in the city for silvester. Room with Alster view was not to big but cosy. We had everything we could wish for. Nice lobby and a good bar. The reception staff was friendly and helpful. We will def. stay again in any Motel one.
Sleep Quality
from Budapest
Submitted on 12-14-2016
Perfect choice in case somebody is looking for a short term accomodation. The locations is great (the u-bahn stop is right in the front of the building), the staff was friendly, the breakfast delicious, the room spotless clean. The only disadvantage: the room was extremely small, I mean really small; I can not imagine to stay here more than 1-2 nights at once. Nevertheless I definitely would recommend this hotel.
Sleep Quality
from Beverley, United Kingdom
Submitted on 12-04-2016
We stayed in this hotel for three nights to visit our son who lives in Hamburg and to visit the Christmas markets. We thought it was in a very good location being directly above the tube station. The hotel had a welcoming feel on arrival with a nice bar area which was open 24 hours. It had attractive seating areas with video screens of log fires which looked very cosy. The staff were friendly and helpful, and stored our luggage after we checked out. Although the room was rather small it was fin... Read more
from London, United Kingdom
Submitted on 10-25-2016
Location- situated on a soulless street a ten minute walk from Hauptbahnhof and Lake Alster but right above Lohm├╝lenstrasse U Bahn. Convenient for most places but not central. Rooms- I am a big fan of Motel 1 having stayed in them in Edinburgh. The rooms are modern, clean and stylish. The shower is powerful and hot. Beds are particularly comfortable. Fine for a short stay. Staff- incredibly helpful and friendly. Overall, great value for money.