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Best Western Raphael Hotel Altona

Hamburg, Germany (HAM)

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Based on 149 reviews
Room & Rates

Triple Room

1 Double Bed or 1 Twin Bed
Free WiFi, a hair dryer, safe, and coffee/tea maker
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Standard Room

1 King Bed or 1 Double Bed
Free WiFi, a hair dryer, safe, and coffee/tea maker
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Comfort Room

Comfort Room

1 Double Bed
Free WiFi, a hair dryer, safe, and coffee/tea maker
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Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

1 Twin Bed
140 sq feet (13 sq meters)

Free WiFi, a hair dryer, safe, and coffee/tea maker
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Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

1 Double Bed
226 sq feet (21 sq meters)

Free WiFi, a hair dryer, safe, and coffee/tea maker
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Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

1 Double Bed
258 sq feet (24 sq meters)

Free WiFi, a hair dryer, safe, and coffee/tea maker
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Single Room

Single Room

1 Twin Bed
140 sq feet (13 sq meters)

Free WiFi, a hair dryer, safe, and coffee/tea maker
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Double Room

Double Room

1 Double Bed
194 sq feet (18 sq meters)

Free WiFi, a hair dryer, safe, and coffee/tea maker
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Best Western Raphael Hotel Altona
Praesident-Krahn-Str. 13, Hamburg, Germany 22765

Rooms
Make yourself at home in one of the 43 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Know Before You Go

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 11 per person (approximately)
  • Self parking fee: EUR 12 per day
  • Pet fee: EUR 10 per pet, per night
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Hypoallergenic Room Available
  • Lounge/Bar
  • Multilingual Staff
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 149 reviews
from Antwerp Province, Belgium
Submitted on 11-04-2016
Easy location with a lot of nice restaurants in the Neighbourhood . parking on the street at normal rates . Clean hotel , did not had time to enjoy breakfast so no comments here . At the back of the hotel is a small shopping mall ,and the station is on 2 minute walking distance .
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from
Submitted on 10-07-2016
My second visit to this hotel left me less impressed than the first. Good things : Efficient and friendly staff Good breakfast (when you have found it) Good location, close to Altona travel hub and local shops Not so good things : Room was small No air conditioning Carpet needed cleaning Florescent lighting was harsh No power for laptop on desk No power to recharge phone next to bed Not sure I'll be back a third time
from London, United Kingdom
Submitted on 09-25-2016
Good hotel next to excellent local transport facilities such as trains, S-Bahn, buses and taxis. Very helpful staff and clean and comfortable rooms. Good choice of shopping facilities and restaurants in walking distance.
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from Frankfurt, Almanya
Submitted on 08-04-2016
We stayed there just for 1 Night but Everything was good and Ok. The rooms were clean , rather small but especially ok for a 1 Night.The Hotel is in a good location close to the Altona Station. I didnt expect that so nice Breakfast there..Receptionist were very Polite and helpful Nice staff.Typical German...
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from
Submitted on 07-13-2016
Clean rooms, rather small but ok for a few nights. Nice staff. Breakfast is served next door but the place does a nice job. Typical German breakfast with everything you need to start a great day. The location of the hotel is also convenient for many reasons.
from Colchester, United Kingdom
Submitted on 05-05-2016
I stayed here for 11 nights on a business trip. The hotel is in a good location close to the Altona station; it's very easy to reach from the airport (about 45 mins via the S-Bahn) and from pretty much anywhere in Hamburg via public transport. There's a nice selection of restaurants nearby. My room was a good size, always clean and had all the essentials. The bathroom was nice and the room had a safe, desk, tv, tea and coffee making facilities and a minifridge. I especially liked the little bag ... Read more
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from New Jersey
Submitted on 05-03-2016
The Best Western is a thoroughly decent place to stay, especially for business trips to Hamburg, though it does have some faults. Let's start with the positives. The room I had, and stayed in for four nights, was always clean and well kept. I had a particularly large room with a well sized bathroom as well. It has the common amenities you'll find anywhere. The location is great, right next to the train station, lots of shopping, and not too far from the airport either. There is a daily bre... Read more
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from Birmingham, England, United Kingdom
Submitted on 04-18-2016
I stayed in this hotel with my friends for my stag do and to be fair I was really happy. It's a nice hotel with clean rooms and decent shower. It was on a quiet street only a few doors away from a kebab house and McDonald's. We had 6 twin rooms and the pricing was ok. We were also about a 15 minute walk from the Reeperbahn which was ideal too. We didn't pre-order breakfast because quite frankly it would have been a waste of money as we were never awake for it. I would definitely recommend it and... Read more
from Poole, United Kingdom
Submitted on 03-12-2016
Very close to the town center and railway and subway station. Center of Hamburg is only 15 mins away by subway. Good value hotel. Restaurants are a little thin on the ground in Altona but there are a few but you need to seek these out.
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from Manchester, United Kingdom
Submitted on 01-31-2016
Pricey for what is a basic room, with poor water pressure, excessive noise - both internal and external (have they not heard of door cushions? it slams every time anyone opens it) and cleaning staff who leave the windows open - on a rainy day that is certainly not good for your belongings, or for your socks when you walk over to close the windows - that is once you realise it is the window and not just a draught!.
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