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ibis Hamburg Alster Centrum

Hamburg, Germany (HAM)

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Based on 1118 reviews
Room & Rates

Standard Room, 1 Double Bed (1 double bed)

1 Double Bed
Internet - WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Room, 1 Double Bed, View

1 Double Bed
Internet - WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 1 Double Bed

1 Double Bed
194 sq feet (18 sq meters)

Internet - WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Double Room

1 Double Bed
194 sq feet (18 sq meters)

Internet - WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Single Room, 1 Twin Bed

1 Twin Bed
194 sq feet (18 sq meters)

Internet - WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Standard Room, 2 Twin Beds (2 single beds)

2 Twin Beds
194 sq feet (18 sq meters)

Internet - WiFi
Entertainment - Flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding
Bathroom - Private bathroom, a hair dryer, and a shower
Practical - Desk, phone, and iron/ironing board (on request); free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
ibis Hamburg Alster Centrum
Holzdamm 4-12 & 16, Hamburg, Germany 20099

Resort Details

The preferred airport for ibis Hamburg Alster Centrum is Hamburg (HAM) - 8.5 km / 5.3 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a satisfying meal at a restaurant serving guests of ibis Hamburg Alster Centrum. Quench your thirst with your favorite drink at a bar/lounge.
National Rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 star Superior and is displayed on this page as 2.5 stars. Know Before You Go The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The photos in this description reflect the brand standard and are provided for illustrative purposes only. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 11 per person (approximately) Fee for in-room wireless Internet: EUR 9 (rates may vary) Self parking fee: EUR 10 per day Pet fee: EUR 8 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes   A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Enjoy a satisfying meal at a restaurant serving guests of ibis Hamburg Alster Centrum. Quench your thirst with your favorite drink at a bar/lounge.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Hypoallergenic Room Available
  • Lounge/Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1118 reviews
from Arvika
Submitted on 11-18-2017
The air condition system did not work and the room was very well heated, so I had a tropical experience in Hamburg in november, Otherwise the room was ok, 100 or more German tv channels (donĀ“t you have any foreign guests?). I had a problem when at the check in: The price was not the same as I booked on accorhotels website.. They would not give me the 40 euro discount (used my reward points). I do not blame the hotel, it is accor hotel system that does not work properly!!!
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from Sao Martinho do Porto, Portugal
Submitted on 11-17-2017
We stayed two nights - usual Ibis size room but really clean and quiet. Location excellent - 3 minute walk to main train station and 7 minute walk to ā??Lange Reiheā?? with a selection of Restaurants to please anyoneā??s preference - italian, french, asian, german etc. Staff very pleasant and efficient - good selection at breakfast.
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from Brussels, Belgium
Submitted on 11-16-2017
The triple bedroom was ok and offered good value for money, though we missed a third toothbrush. mug.But the service needs to be improved. We were three ladies with suitcases and were given a room on the fifth floor while the elevator was not working. They could have told us during check-in that the elevator was out of order (and maybe could have offered to bring the suitcases upstairs or give us a room on the first floor). Moreover, we had booked a late check-out, but when we wanted to re-enter... Read more
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from Norwich, United Kingdom
Submitted on 11-07-2017
We stayed here in October when the weather was very warm - between 20 and 25 degrees. We were amazed to find out that there was no air conditioning in the room as it was "winter" according to the reception staff who were not able to help and the hotel was not prepared to put the air conditioning on again. This meant that it was unbearably hot at night (we had to have the window closed due to traffic noise) and we didn't sleep at all well. We have also complained to Accor Hotels and have not rece... Read more
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from Stirling, United Kingdom
Submitted on 10-31-2017
When a hotel advertises itself as having air conditioning in its rooms, you would expect guests could choose their own room temperature. Wrong! The hotel chooses the temperature for everyone. I'm just back where the external temperature in Hamburg was 12degrees. Yet the hotel had the premises burning away like a blast furnace. Many people have complained about this but Ibis seem to think that the explanation of only having a centrally controlled boiler/aircon system is acceptable. How can you ex... Read more
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from Belo Horizonte, MG
Submitted on 10-30-2017
The trip to Hamburg was very interesting, tourist points, culinary, shopping, museums, besides to know next town like Lubeck, city with edifications of the medieval time and great tourist points. I recommend everyone
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from Copenhagen, Denmark
Submitted on 10-22-2017
We had one of The Alster view Rooms. It was with new interior, spatious, clean and nice :-) But be aware that no room has direct Alster view - itā??s from the side. The location is nice. Staff is nothing special, the will help you if you ask, but didnā??t feel that they were really nice and warm. But cleaning staff is thorough. Breakfast is good - but little details could make it better. Fx the juicepressing situation - itā??s not fit for hotel use, use electrical like other ibis hotels. T... Read more
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from
Submitted on 10-20-2017
The hotel is in a perfect location for short trip to Hamburg. Central station, lake and city hall and shopping centres are only meters away. There is nice breakfast, but more with break and cheese only. Once can make their own waffle. Free wifi available. But there is no free water, coffee tea or bathroom slippers. Stayed in this hotel during October 2017 for two nights. Outside temperature was 8 degrees at night. However, the room was more than 25 deg C. Unable to sleep on both nights. If i ... Read more
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from London, United Kingdom
Submitted on 10-19-2017
Positives: excellent location; 5 minute walk to Hauptbahnof Hamburg. Negatives: problem with air con only blowing out warm air had to open window over train tracks. Rude receptionist was no help and given room by the lift (hotel not full) and the room was very tired with marks on the carpet. Checked out two days early and, in fairness, given a refund.
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from
Submitted on 10-18-2017
Value for money, parking in celler is very good, and its a fair price. Good locaition - close to everything. Many people want to take breakfast at the same time saturday - thats crowded and you shall wait for more bread etc.
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