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Thru Midnight! Extra 10% or $200 OFF Details

BEST WESTERN Imperial Hotel Am Palmengarten

Frankfurt, Germany (FRA)

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Based on 214 reviews
Room & Rates

1 Single Bed

1 Single Bed, Standard Room, Air-Conditioned, Work Desk, Free High Speed Internet
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2 Single Beds

2 Single Beds, Standard Room, Air-Conditioned, Work Desk, Free High Speed Internet
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1 Single Bed - BEST WESTERN Imperial Hotel Am Palmengarten - 1

1 Single Bed

1 Single Bed, Superior Room, Newly Furnished, Upper Floor, Air Conditioning, Free High Speed Internet, Free Mineral Water
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BEST WESTERN Imperial Hotel Am Palmengarten
Sophienstrasse 40, Frankfurt, Germany 60487

The BEST WESTERN Imperial Hotel Am Palmengarten offers 68 classically furnished rooms right in downtown Frankfurt close to the fairground botanical garden and commercial area Our guest rooms all have airconditioning soundproof windows minibar safe deposit box cable television with CNN direct dial telephone data ports hairdryer and trouser press Bathrobes iron and ironing board guest amenities can be ordered at the front desk The hotel offers 24hour front desk concierge baggage hold mail services photocopy services sightseeing tours laundry services elevator ice machines and garage parking

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 214 reviews
from Limerick, Ireland
Submitted on 10-31-2017
This is my third time staying in Novum hotel. It is an ideal base if you are visiting Frankfurt for a few days. The rooms are very clean and cosy, the bathroom is spotless with fresh towels each day. We did not have breakfast there but a lot of the other guests were having breakfast. It is very close to Messe and not very far from the centre of Frankfurt. We walked into the centre and it only takes 30 minutes to get there, you can also get the Uban. It is also a very safe are with plenty of nice... Read more
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Sleep Quality
from Sydney, Australia
Submitted on 10-02-2017
The hotel was nice and the room was very big and comfortable. Its in a good convenient location close to the train, tram, supermarkets and restaurants. However, wifi connection was the worst. Keep disconnecting. Always lost the connection after one minute of video call. Other than that, a nice place.
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from
Submitted on 07-19-2017
My girlfriend and I stayed at the Novum Imperial over three nights in July while travelling the country on a budget. We were after a well-priced, city centre hotel. The hotel was clean, simple, had friendly and helpful English-speaking staff who gave us a quick overview of the city when we checked in. The hotel also held our bags free of charge a couple of hours before check-in and did the same when we left but didn't leave the city until later on. The hotel isn't about a half and hour walk from... Read more
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Service
Value
from Exeter, United Kingdom
Submitted on 05-17-2017
The hotel was very conveniently situated. Very helpful Reception staff. Very clean and good facilities. Free WIFI and tea/coffee making. Quiet. Coffee not replaced on first morning, but quickly remedied.
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Service
Sleep Quality
from Bengaluru, India
Submitted on 04-04-2017
My family including my one year old stayed here for a night during our trip to Germany. The air conditioner for the entire hotel were not working and this seems to be a perennial issue here. Nonetheless, we were not informed about this prior to checkin and were allocated a room on the top floor which was akin to a sauna. Upon complaining to the front desk, I was nonchalantly given a small table fan. They refused to refund my money when I wanted to cancel my reservation and move to another hotel ... Read more
from
Submitted on 03-24-2017
Our stay at the hotel was pleasant and uneventful. Housekeeping was great. Good, high pressure hot water in the shower. The front desk clerk seemed to be in a perpetual bad mood. Tolerably close to the U-bahn (Bockheimer Werte Station), street parking would be available with a little difficulty.
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Submitted on 04-19-2016
Not really recommended . Not a 4 star hotel, aged and with a very basic service. I stairs one night and the room looks old, it only convenient if you need to be at messe. The tram and underground are very close by and the city center just at 10 min with U6 or 7
from Angers, France
Submitted on 04-19-2016
I have been traveling on business for over 15 years, and this is quite simply the worst hotel stay I have ever had... Starting with extremely rude and unhelpful staff at check in. The worse I have ever experienced. The room itself is a bit dated and could do with the refurbishment. Especially when claiming to be a 4 star hotel. Soundproofing between rooms is just terrible. Like paperboard. AC is very noisy. When you consider the night rate charged by this hotel, the whole experience is not short... Read more
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