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Today: EXTRA $200 Off with Coupon Code Details

Brand New: Majestic Mirage Punta Cana - All-Inclusive A BOOKIT PREFERRED RESORT

Punta Cana, Dominican Republic (PUJ)

Room rates from:
$326 $147
Per Adult Nightly
Hotel + Flight from
WAS
Starting from:
$2,109 $1,169
Per Guest for 5 Nights
4.3/5 BookIt.com Guest Rating
Based on 38 reviews
BRAND New Majestic Mirage is now open
Style: Sophisticated and Luxurious
Room & Rates
Sky View Suite Roof Top with Outdoor Jacuzzi - All-Inclusive - Brand New: Majestic Mirage Punta Cana - All-Inclusive - 5

Sky View Suite Roof Top with Outdoor Jacuzzi - All-Inclusive

Starting from
$326 $147
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Buffet Breakfast, Lunch and a La Carte Dinner Daily Offered at One of Eight Restaurants
  • 11 Bars Plus 3 at Mirage Club
  • Free Entrance to the Sports Bar, Located at Caribbean Street, Drinks Included
  • Free Entrance to Cocos Disco with Drinks Included
  • Casino ($) Located at Majestic Colonial with Drinks Included
  • 24-Hour Room Service
  • In-Room Mini-Bar with Water, Soft Drinks and Beer Re-Stocked Daily
  • Non-Motorized Water Sports Including Kayaks, Windsurfing, Catamaran, and Snorkeling
  • Spacious Gym Equipped with a Wide Variety of Cardio and Weight Machines, Second Floor Includes Rooms for Pilates and Spinning Classes
  • Splash Kids Club Supervised Shared with the Majestic Colonial and Majestic Elegance (located at Caribbean Street) Two Minute Walk to Majestic Colonial
  • Daily Activities and Nightly Entertainment
Room Amenities: Pool and Sky view, located on fourth floor, room divided in two floors (Main room plus a large roof top terrace, each floor 492.5 sq ft), with two sun beds and an outdoor Jacuzzi, one king size bed or two queen size beds, complete bathroom,  independent walk-in shower offering three functions, independent room service door, modern plasma TV, independent air-conditioning control, ceiling fan, satellite TV, DVD, telephone, free Wi-Fi, mini-bar, safety deposit box, American coffee machine, Nespresso machine, desk, iron and ironing board.

Maximum Occupancy: Two Adults
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Swim-Up Suite Outdoor Jacuzzi - All-Inclusive - Brand New: Majestic Mirage Punta Cana - All-Inclusive - 6

Swim-Up Suite Outdoor Jacuzzi - All-Inclusive

Starting from
$326 $147
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Buffet Breakfast, Lunch and a La Carte Dinner Daily Offered at One of Eight Restaurants
  • 11 Bars Plus 3 at Mirage Club
  • Free Entrance to the Sports Bar, Located at Caribbean Street, Drinks Included
  • Free Entrance to Cocos Disco with Drinks Included
  • Casino ($) Located at Majestic Colonial with Drinks Included
  • 24-Hour Room Service
  • In-Room Mini-Bar with Water, Soft Drinks and Beer Re-Stocked Daily
  • Non-Motorized Water Sports Including Kayaks, Windsurfing, Catamaran, and Snorkeling
  • Spacious Gym Equipped with a Wide Variety of Cardio and Weight Machines, Second Floor Includes Rooms for Pilates and Spinning Classes
  • Splash Kids Club Supervised Shared with the Majestic Colonial and Majestic Elegance (located at Caribbean Street) Two Minute Walk to Majestic Colonial
  • Daily Activities and Nightly Entertainment
Room Amenities: Pool view, located on ground floor, with a bathtub and outdoor Jacuzzi, direct access to the pool and a small garden including a Bali Bed. 985 sq ft with European marble, one king size bed or two queen size beds, complete bathroom, outdoor Jacuzzi for two, independent walk in shower offering three functions, independent room service door, modern plasma TV, independent air-conditioning control, ceiling fan, satellite TV, DVD, telephone, free Wi-Fi, mini-bar, safety deposit box, American coffee machine, Nespresso machine, desk, iron and ironing board and a nice terrace.

Maximum Occupancy: Four (two adults and two children or three adults and one child)
Hide room details
Mirage Club Swim-Up Suite Outdoor Jacuzzi - All-Inclusive-18+ - Brand New: Majestic Mirage Punta Cana - All-Inclusive - 4

Mirage Club Swim-Up Suite Outdoor Jacuzzi - All-Inclusive-18+

Starting from
$326 $147
Per Adult Nightly
Mirage Club Includes:
At the Majestic Mirage Club offers the Majestic Supreme Service, a variety of upgraded amenities for Guests staying at the Mirage Club, some of these amenities include:
  • Eight Private Swimming Pools with Bali Beds
  • Private Beach Area with Bali Beds
  • Private and Personalized Check-In
  • Complimentary Late Check-Out (based on availability)
  • Exclusive Access a Dedicated Restaurant for Breakfast and Lunch a La Carte Service
  • Two Private Oceanfront Roof Top Lounges
  • Internet Center in the Different Lounges
  • 24-Hour Room Service
  • In-Room Bar with a Selection of Four Bottles of Premium Liquor per Stay (vodka, coffee cream liquor, rum,whiskey) One per Stay
  • Bottle of Champagne In-Room Upon Arrival One per Stay
  • Access to 14 Bars Throughout the Property (three bars exclusive for adults)
  • 24-Hour Butler Service During Your Stay
  • Surprise Gift In-Room
  • In-Room Beach Towels and Pillow Menu
  • Aromatherapy for Pillows
  • Robes and Slippers for In-Room Use Only
  • Bath Kit
  • Newspapers Available
Room Amenities: Pool view, located on ground floor, with a bathtub and outdoor Jacuzzi, direct access to the pool and a small garden including a Bali Bed. 985 sq ft with European marble, one king size bed or two queen size beds, complete bathroom, outdoor Jacuzzi for two, independent walk in shower offering three functions, independent room service door, modern plasma TV, independent air-conditioning control, ceiling fan, satellite TV, DVD, telephone, Free Wi-Fi, mini-bar, safety deposit box, American coffee machine, Nespresso machine, desk, iron and ironing board and a nice terrace.

Maximum Occupancy: Three Adults
Hide room details
Mirage Club Sky View Suite Roof Top with Outdoor Jacuzzi - All-Inclusive-18+ - Brand New: Majestic Mirage Punta Cana - All-Inclusive - 3

Mirage Club Sky View Suite Roof Top with Outdoor Jacuzzi - All-Inclusive-18+

Starting from
$326 $147
Per Adult Nightly
Mirage Club Includes:
At the Majestic Mirage Club offers the Majestic Supreme Service, a variety of upgraded amenities for Guests staying at the Mirage Club, some of these amenities include:
  • Eight Private Swimming Pools with Bali Beds
  • Private Beach Area with Bali Beds
  • Private and Personalized Check-In
  • Complimentary Late Check-out (based on availability)
  • Exclusive Access a Dedicated Restaurant for Breakfast and Lunch a La Carte Service
  • Two Private Oceanfront Roof Top Lounges
  • Internet Center in the Different Lounges
  • 24-Hour Room Service
  • In-Room Bar with a Selection of Four Bottles of Premium Liquor per Stay (vodka, coffee cream liquor, rum, whiskey) One per Stay
  • Bottle of Champagne In-Room Upon Arrival One per Stay
  • Access to 14 Bars Throughout the Property (three bars exclusive for adults)
  • 24-Hour Butler Service During Your Stay
  • Surprise Gift In-Room
  • In-Room Beach Towels and Pillow Menu
  • Aromatherapy for Pillows
  • Robes and Slippers for In-Room Use Only
  • Bath Kit
  • Newspapers Available
Room Amenities: Pool and Sky view, located on the 2nd or 4th floor, room divided in two floors (main room plus a large roof top terrace, each floor 1000 sq ft), with two sun beds and an outdoor Jacuzzi,  one king size bed, complete bathroom, outdoor Jacuzzi for two, independent walk in shower offering three functions, independent room service door, modern plasma TV, independent air-conditioning control, ceiling fan, satellite TV, DVD, telephone, free Wi-Fi, mini-bar, safety deposit box, American coffee machine, Nespresso machine, desk, iron and ironing board.
 
Maximum Occupancy: Two Adults
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Mirage Club One Bedroom Suite-Outdoor Jacuzzi - All-Inclusive- 18+ - Brand New: Majestic Mirage Punta Cana - All-Inclusive - 2

Mirage Club One Bedroom Suite-Outdoor Jacuzzi - All-Inclusive- 18+

Starting from
$326 $147
Per Adult Nightly
Mirage Club Includes:
At the Majestic Mirage Club offers the Majestic Supreme Service, a variety of upgraded amenities for Guests staying at the Mirage Club, some of these amenities include:
  • Eight Private Swimming Pools with Bali Beds
  • Private Beach Area with Bali Beds
  • Private and Personalized Check-In
  • Complimentary Late Check-Out (based on availability)
  • Exclusive Access a Dedicated Restaurant for Breakfast and Lunch a La Carte Service
  • Two Private Oceanfront Roof Top Lounges
  • Internet Center in the Different Lounges
  • 24-Hour Room Service
  • In-Room Bar with a Selection of Four Bottles of Premium Liquor per Stay (vodka, coffee cream liquor, rum, whiskey) One per Stay
  • Bottle of Champagne In-Room Upon Arrival One per Stay
  • Access to 14 Bars Throughout the Property (three bars exclusive for adults)
  • 24-Hour Butler Service During Your Stay
  • Surprise Gift In-Room
  • In-Room Beach Towels and Pillow Menu
  • Aromatherapy for Pillows
  • Robes and Slippers for In-Room Use Only
  • Bath Kit
  • Newspapers Available
Room Amenities: Pool view, located on the second and third floors, with a bathtub and outdoor Jacuzzi. 985 sq ft  with European marble, one king size bed or two queen size, complete bathroom, outdoor Jacuzzi for two, independent walk in shower offering three functions, independent room service door, Modern Plasma TV, independent air conditioning control, ceiling fan, satellite TV, DVD, telephone, Free Wi-Fi, mini-bar, safety deposit box, American coffee machine, Nespresso machine, desk, iron and ironing board and a nice terrace.
 
Maximum Occupancy: Three (two adults or three adults)
Hide room details
One Bedroom Suite-Outdoor Jacuzzi - All-Inclusive - Brand New: Majestic Mirage Punta Cana - All-Inclusive - 1

One Bedroom Suite-Outdoor Jacuzzi - All-Inclusive

Starting from
$326 $147
Per Adult Nightly
Your All-Inclusive Plan Includes:
  • Buffet Breakfast, Lunch and a La Carte Dinner Daily Offered at One of Eight Restaurants
  • 11 Bars Plus 3 at Mirage Club
  • Free Entrance to the Sports Bar, Located at Caribbean Street, Drinks Included
  • Free Entrance to Cocos Disco with Drinks Included
  • Casino ($) Located at Majestic Colonial with Drinks Included
  • 24-Hour Room Service
  • In-Room Mini-Bar with Water, Soft Drinks and Beer Re-Stocked Daily
  • Non-Motorized Water Sports Including Kayaks, Windsurfing, Catamaran, and Snorkeling
  • Spacious Gym Equipped with a Wide Variety of Cardio and Weight Machines, Second Floor Includes Rooms for Pilates and Spinning Classes
  • Splash Kids Club Supervised Shared with the Majestic Colonial and Majestic Elegance (located at Caribbean Street) Two Minute Walk to Majestic Colonial
  • Daily Activities and Nightly Entertainment
Room Amenities: Pool view, located on the 2nd and 3rd floors, with a bathtub and outdoor Jacuzzi. 985 sq ft with European marble, one king size bed or two queen size beds, complete bathroom, outdoor Jacuzzi for two, independent walk in shower offering three functions, independent room service door, modern plasma TV, independent air-conditioning control, ceiling fan, satellite TV, DVD, telephone, free Wi-Fi, mini-bar, safety deposit box, American coffee machine, Nespresso machine, desk, iron and ironing board and a nice terrace.

Maximum Occupancy: Four (two adults and two children or three adults and one child)
Hide room details
Brand New: Majestic Mirage Punta Cana - All-Inclusive
Playa Arena Gorda, Bavaro, Punta Cana, DR Dominican Republic

Location

Located in Arena Gorda (Playa Bavaro) next to the Majestic Elegance Punta Cana and 25 kilometers/15 miles away from the Punta Cana International Airport, 57 miles/91 kilometers 45 minutes from La Romana International Airport and
119 miles/191 kilometers from Santo Domingos International Airport Las Americas. The Historic City of Santo Domingo can be easily reached by road in about two hours.

Why Stay Here

  • Welcome Cocktail Upon Arrival
  • Free Wi-Fi Throughout the Entire Resort
  • ESTEYSI - Direct Communication with Hotel`s Inside Team (Virtual Concierge) or Via Your Smartphone, Tablet or Computer
  • Spacious One Bedroom Suites with Indoor Jacuzzi (985 sq-ft) and Walk-in Showers in Each Room
  • Free Mini-Bar: Beer, Sodas, Water, Snack, Re-Stocked Daily
  • Safe Deposit Box, Free of Charge
  • 11 Bars
  • Three Additional Bars for Mirage Club Guests
  • Free Entrance to the Sports Bar, Located at Caribbean Street, Drinks Included
  • Free Entrance to the Discotheque (Coco`s night Club) Located at Caribbean Street, Drinks Included
  • Free Entrance to Casino ($), Located at Caribbean Street, Drinks Included

Resort Details

This spectacular 5-Star all-inclusive resort is surrounded by breathtaking landscapes, exuberant flora and fauna, making it an ideal place for Caribbean lovers and first timers visiting the Punta Cana area. Majestic Mirage is for Guests that demand a sophisticated and luxurious variety of facilities and services in an all-inclusive resort.

All-Inclusive Details

  • Buffet Breakfast, Lunch and a La Carte Dinner Daily Offered at One of Eight Restaurants
  • 11 Bars Plus Three Additional Bars at Mirage Club
  • Free Entrance to the Sports Bar, Located at Caribbean Street, Drinks Included
  • Free Entrance to Cocos Disco with Drinks Included
  • Casino ($) Located at Majestic Colonial with Drinks Included
  • 24-Hour Room Service
  • In-room Mini-Bar with Water, Soft Drinks and Beer Re-stocked Daily
  • Non-Motorized Water Sports Including Kayaks, Windsurfing, Catamaran, and Snorkeling
  • Spacious Gym Equipped with a Wide Variety of Cardio and Weight Machines, Second Floor Includes Rooms for Pilates and Spinning Classes
  • Splash Kids Club Supervised Shared with the Majestic Colonial and Majestic Elegance (located at Caribbean Street) Two Minute Walk to Majestic Colonial
  • Daily Activities and Nightly Entertainment

Accommodation Details

All rooms at the Majestic Mirage are furnished with the highest quality European materials and include all the facilities you would expect in a Caribbean 5-star luxury resort. European marble, king size bed or two queen size beds, complete bathroom, outdoor Jacuzzi for two, independent walk-in shower offering three functions: (rain, massage and soft), independent room service door, modern plasma TV, independent air-conditioning control, ceiling fan, satellite TV, DVD, telephone, Free Wi-Fi, mini-bar, safety deposit box, American coffee machine, Nespresso machine, desk, iron and ironing board and a nice terrace.
Connecting and handicap rooms are available.

The Mirage Club
has a total of 357 rooms divided in the following three categories:

  • Mirage Club One Bedroom Suite with Jacuzzi (Outdoor Jacuzzi)
  • Mirage Club Sky View Suite (Roof Top with Outdoor Jacuzzi)
  • Mirage Club Swim-Up Suite (Outdoor Jacuzzi)
The minimum age required to be able to access or have a reservation in the Mirage Club will be 18 years old. The Mirage Club (Adults Only section) is separated from the main resort by a natural fence, which will ensure the privacy of those Guests who are enjoying the pools or other areas of the Club section.

At the Majestic Mirage Club we offer the Majestic Supreme Service, a variety of upgraded amenities for Guests staying at the Mirage Club, some of these amenities include:
  • Eight Private Swimming Pools with Bali Beds
  • Private Beach Area with Bali Beds
  • Private and Personalized Check-In
  • Complimentary Late Check-Out (based on availability)
  • Exclusive Access a Dedicated Restaurant for Breakfast and Lunch a La Carte Service
  • Two Private Oceanfront Roof Top Lounges
  • Internet Center in the Different Lounges
  • Two VIP Lounges at the Elegance Club Section with Library, Table Games and Free Internet Connection
  • 24-Hour Room Service
  • In-Room Bar with Selection of Four Bottles of Premium Liquor per Stay (vodka, coffee cream liquor, rum, whiskey), One per Stay
  • Bottle of Champagne in Room Upon Arrival, One per Stay
  • Access to 14 Bars Throughout the Property (Three Bars exclusive to adults)
  • 24-Hour Butler Service
  • Surprise Gift In-Room
  • In-Room Beach Towels
  • Pillow Menu
  • Aromatherapy for Pillows
  • Robes and Slippers In-Room
  • Bath Kit
  • Newspapers Available
  • Nespresso Machine in All Rooms

Restaurants, Lounges & Bars

  • Eight Restaurants
  • Coffee Bar Cafe with Snacks
  • 24-Hour Sports Bar
  • House Wine (red, white, rose plus Champagne) with Meals and at the Bars
  • 11 Bars plus 3 Additional for Mirage Club Guests

For the Family

Majestic provides trained staff in their Kids Club that will take care of the small ones` needs, making this a special and unforgettable vacation.  The Club is available from 9:00 A.M. - 6:00 P.M. for kids from 4-14 years old. Babyland is available for children up to and including three years of age accompanied by a parent, or a nanny service is available at an approximate cost of $15 USD per child per hour. Beautiful grounds with a pool including slides, sport games, video games, mini disco, and movies, just some of the activities the young will enjoy. Located in the Majestic Colonial on Caribbean Street just a short five minute walk from the Majestic Mirage, easily assessable for families staying at either resort.

Meetings & Conventions

The Conference Centre offers more than 1000m2 (10764ft) and six functional rooms provides capacity for up to 600 delegates and comprises up to the minute technical equipment to effortlessly run seamless events. professional and friendly conference staff will take care of every aspect of your event on site and will provide logistic consultation.

Pools & Spas

13 Pools throughout the resort, 4 of which have swim-up bars, plus 5 Jacuzzis integrated within the swimming pool.

MAJESTIC SPA offers a relaxing atmosphere and a mix of body and health treatments. The spa is one of the most complete spas of the area offering Guests three specific areas of enjoyment (fees apply):

  • The Massage Area: With beautiful decor and spacious rooms offering an extensive list of massages treatments.
  • The Humid Area: With eight different showers, from ice cold to tropical, Swedish, and flavored showers. Sauna, Turkish baths, and a huge Jacuzzi with warm and cold areas, including salt water bath.
  • The Beauty Parlor: Offering hair dressing, manicure, pedicure and facial treatments.

Weddings

Free Honeymoon Bonus 

  • Romantic Breakfast in your Suite (one per stay)
  • Romantic Dinner at the Beach Restaurant (one per stay)
  • Exotic Fruit platter in your Suite upon arrival
  • Bottle of Champagne in your Suite upon arrival
  • Upgrade to the next available room (subject to availability)
  • Early Check-in/Late Check-out
  • Welcome Banner on your Suite door
  • 10% discount at our Majestic Spa
  • Souvenir Photograph
Valid for Travel: January 01, 2017 - December 31, 2017, guests must have been married within 1 month of arrival and  present a copy of their wedding certificate at check-in. A remark must be placed on your reservation prior to arrival.

Wedding: Majestic Resorts are pleased to offer a free wedding package when a Guest books a minimum of 15 rooms or more for a seven night stay or 105 room nights. For groups of less than 15 rooms a fee of $1,750.00 USD will apply for the basic wedding package. For more information: infoweddings@majestic-resorts.com

Golf

Unlimited Green Fees

Please Note:

  • The Rounds of Golf Are Included at the Punta Blanca Golf Course Designed by Nick Price, Located Five Minutes by Golf Car From the Entrance to the Hotel
  • Driving Range Balls Are Included
  • Pick Up and Drop Off at the Hotel Lobby Included
  • Golf Cart is Mandatory and is Not Included, Approximate Rate is $48.00 USD per Person
  • Rental Clubs Available (Fees apply)
  • Green Fees Must be Booked on Individual Basis, and Are Not Applicable to Groups for Tournaments or Scrambles
  • Green Fees Are Not Transferable Between Guests
For more information or to book tee times: teetimes@punta-blanca.com or visit the Guest Service department.

Nearby

There are several Natural parks and Cenotes for outdoor lovers such as Los Haitises, Hoyo Azul and the islands of Saona and Catalina (near la Romana) which are easily accessible on a daytime excursion. If you are interested in learning about our local culture, a trip to Altos de Chavon in La Romana or the Historical City of Santo Domingo would be ideal.  Diverse options of nighttime entertainment and a large selection of tours and excursions including several golf courses are available in the area.

Group Promotions

AMENITIES:
  • 24 Hour Room Service
  • 24 Hour Security
  • 24-Hour Front Desk
  • ATM Machine
  • Adults Only Sections
  • Air-Conditioning
  • All-Inclusive
  • Beach Service
  • Beachfront
  • Beauty Shop/Salon (+)
  • Casino (+)
  • Complimentary Breakfast
  • Complimentary Coffee
  • Concierge Desk
  • Disco
  • Elevators
  • Fine Dining
  • Fitness Facility
  • Free Breakfast
  • Free Wi-Fi
  • Full Breakfast
  • Gazebo
  • Gift Shop on Property (+)
  • Golf (nearby) (+)
  • Housekeeping - daily
  • Jacuzzi/Hot Tub
  • Kids Club
  • Live entertainment
  • Lounges/Bars
  • Luxury Resorts
  • Massage Services (+)
  • Medical Services (+)
  • Multilingual Staff
  • Multiple Swimming Pools
  • Night Club
  • Non-Motorized Water Sports
  • On-Site Check In
  • Outdoor Pool
  • Parking
  • Pool Area Bar
  • Poolside service
  • Restaurant
  • Safe deposit box
  • Sauna
  • Security Guard
  • Spa (+)
  • Steam Room
  • Swim-Up Bar
  • Wedding Services (+)
  • Welcome drink
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply
4.3 / 5
Based on 38 reviews
from Norfolk, Va
Verified Traveler
Submitted on 07-24-2017
Would Return or Recommend: Yes
The resort was a dream come true. Beautiful landscape, the people were so nice to us, they always had a friendly smile. The rooms were beyond clean. My boyfriend and I are currently trying to return. The only flaw is that they are still expanding, and there is construction. Other than that I give five stars.<br />
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from Macomb , Michigan
Verified Traveler
Submitted on 07-24-2017
Would Return or Recommend: Yes
Our trip to Majestic Mirage is vocation to remember. We are family of 8 the money we spend to stay for a week there was very worth it. Love it, the place, the hotel, rooms are gorgeous, big and very clean. But the most important is the staff how friendly they are and make you feel like at home. Everyday I hear the word &quot; OLA&quot;. Love it. The moment we arrived we had our butler &quot; Reinoso &quot; he was amazing, he walked us trough whole resort showed us everything explained us everyth... Read more
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from Irving, Tx
Verified Traveler
Submitted on 07-20-2017
Would Return or Recommend: Yes
This was our honeymoon and our first trip out of the country. We loved it so much that we tried to stay 4 extra nights but the hotel was blacked out. We ended up staying those four nights somewhere else but our experience at the Mirage was amazing. our butler was amazing. We never had worry about a thing. He was always there and took care of all of our requests. drinks were brought on the beach so quickly that we never ran out. These guys were like family while we were there. I will say that ou... Read more
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from Omaha, Ne
Verified Traveler
Submitted on 07-19-2017
Would Return or Recommend: Yes
Some hits, some misses. Every employee we interacted with was pretty wonderful, going above and beyond to make our stay enjoyable. Our butler, did a terrific job. We did not receive bracelets at check-in, so on our second day one of the pool drink attendants alerted security as he thought we may be sneaking on property. No big deal as everything got straightened out, BUT he came up and apologized to us for doing his job and explained why he did it. That takes class - -The liquor selection is ... Read more
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from Piscataway, Nj
Verified Traveler
Submitted on 07-18-2017
Would Return or Recommend: Yes
Very Very Nice My was the Best Loved everything about my Trip. Staff very friendly
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from Washington, Dc
Verified Traveler
Submitted on 07-15-2017
Would Return or Recommend: Yes
Our stay at Majestic Mirage in Punta Cana was overall great. we had pros and cons on the trip. Pros: Our rooftop jacuzzi suite was amazing! The view and resort decor was fantastic. We stayed in the 18 &amp; over side and it was the perfect choice - no Kids running through the halls, private pools and plenty of Bali beds on the beach. The entertainment was good each night, the club was fun and the daily activities kept us busy. The japanese restaurant was great and a fun experience. The marketpla... Read more
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from
Verified Traveler
Submitted on 07-14-2017
Would Return or Recommend: No
Needs a lot of work.
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from
Verified Traveler
Submitted on 07-13-2017
Would Return or Recommend: Yes
The beach and pools were excellent. There was always an open lounge chair or bed. Carlos our butler was excellent. I cannot praise him enough for finding/meeting us everyday and helping us enjoy our time there. He made our last night a very memorable one by having flower petals leading up the stairs to our Jacuzzi filled on our roof. It was an amazing surprise when we returned to the room. However, other staff we had to guess if they were going to be in a happy disposition or not. The cleanli... Read more
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from Jacksonville, Florida
Verified Traveler
Submitted on 07-11-2017
Would Return or Recommend: No
My husband and I were celebrating our 30th anniversary at this beautiful resort. We arrived at the hotel around 4p.m and had to wait about 1 1/2 hour to check in the room. I had requested some acknowledgement for our 30th anniversary but did not receive. Were suppose to receive a bottle of champaign but did not receive. Room had a very stale smell to it. Did not receive any service from the butler. we did not receive our returning service to the airport. Had to pay $50 for a taxi back to the ... Read more
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from
Verified Traveler
Submitted on 07-05-2017
Would Return or Recommend: No
Beautiful resort but aside from that we would not visit again. The staff has no urgency or care to tend to guests. We should've known what we got ourselves into. We arrived with our 3month old and had to wait 2 hours for the hotel staff to tell us that the room we paid for months in advanced was no longer available. We agreed to stay in a down graded room for one night and then they were able to accommodate us in our originally reserved &quot;swim up suite&quot; ... Once we got to the suit the ... Read more
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