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Phoenix Copenhagen

Kobenhavn (Copenhagen), Denmark (CPH)

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Based on 1132 reviews
Room & Rates
Standard Double or Twin Room

Standard Double or Twin Room

1 Double Bed and 2 Twin Beds
183 sq feet (17 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 40-inch TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Standard, One Single Bed

Standard, One Single Bed

1 Twin Bed
129 sq feet (12 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 32-inch TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Double or Twin Room

Executive Double or Twin Room

1 Double Bed and 2 Twin Beds
215 sq feet (20 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 42-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, renovated in January 2016
Connecting/adjoining rooms can be requested, subject to availability
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Junior Suite

Junior Suite

1 King Bed
377-sq-foot (35-sq-meter) room with city views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi
Entertainment - 55-inch TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 King Bed

Suite, 1 King Bed

1 King Bed
646 sq feet (60 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Single

Executive Single

1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Double Room (Small)

Double Room (Small)

1 Queen Bed
151 sq feet (14 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Triple Room

Triple Room

2 Twin Beds and 1 Double Sofa Bed or 1 Double Bed and 1 Double Sofa Bed
194 sq feet (18 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - 40-inch TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard One Single Bed - Seasonal Offer

1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Single Room - Seasonal Offer

1 Queen Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Double Room (Small) - Seasonal Offer

1 Queen Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Double or Twin Room - Seasonal Offer

1 Double Bed or 2 Twin Beds
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Double or Twin Room - Seasonal Offer

1 Double Bed or 2 Twin Beds
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Double or Twin Room - Seasonal Offer

1 Double Bed or 2 Twin Beds
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom and a hair dryer
Practical - Safe, free newspaper, and desk
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Double or Twin Room

Superior Double or Twin Room

1 Double Bed and 2 Twin Beds
194 sq feet (18 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 40-inch TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Single Room

Superior Single Room

1 Queen Bed
140 sq feet (13 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 40-inch TV with satellite channels
Food & Drink - 24-hour room service and minibar
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Phoenix Copenhagen
Bredgade 37, Copenhagen, Denmark 1260

Rooms
Make yourself at home in one of the 213 guestrooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

  • Fee for buffet breakfast: DKK 185 per person (approximately)
  • Valet parking fee: DKK 250 per day
  • Pet deposit: DKK 200 per stay
  • Rollaway bed fee: DKK 350 per night
  • Onsite credit card charges are subject to a surcharge

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1132 reviews
from London, United Kingdom
Submitted on 02-06-2017
It is definitely not a 4 stars hotel, I've seen better facilities for the same amount of money. The room was too small to call it a 4 stars and the toilet should be renovated. Bad smell in the main hall too, everyday!
Cleanliness
Service
Sleep Quality
from
Submitted on 02-06-2017
We booked a family room so had twin beds with an extra single. The room wasn't huge but it was very comfortable and clean. The ceiling was high so it didn't feel cramped. 3 of us were happy in there. The bathroom was nice and great water pressure/temperature. The only thing missing was tea and coffee making facilities. This would have been a nice extra. The staff were very friendly and helpful and it was in a great location to walk around Copenhagen without needing taxis/public transport.
Cleanliness
Rooms
Service
from Stockholm, Sweden
Submitted on 02-01-2017
This hotel has one of the best locations in Copenhagen, not the least if you are interested in art and design. It looks quite grand, but most of it is rather dull. The bed linen is cheap, the breakfast - and the breakfast room below normal Scandinavian standard. It is simply not worth the price!
Location
Service
Value
from London, United Kingdom
Submitted on 01-30-2017
A semi double at the Phoenix Hotel is a single bed sold as a bed for 2 people...! Had a 4 night stay and after 2 nights with useless wifi in a small room and with a little queen size bed we asked to be moved to a room with better wifi reception. The staff kindly moved us to a room with better wifi but the room was so small we could hardly get our suitcases into the room (2236) and the bed was even smaller than in our first room (120 cm wide) and all the surrounding rooms had building work going ... Read more
Cleanliness
Service
Sleep Quality
from Stavanger, Norway
Submitted on 01-29-2017
Booked an Executive Room with a bottle of white wine waiting in the room upon arrival. The room was nice, and the wine was cold. A good start on a weekend vacation in Copenhagen. The hotel is close to the cosy pubs and restaurant area Nyhavn, as well as the shopping district Strøget. A very good option for a stay in central Copenhagen. Breakfast is pretty standard, but I wasn't missing anything.
Location
Service
Value
from Richmond, Virginia
Submitted on 01-26-2017
This hotel is conveniently located a few blocks from the Kongens Nytorv metro and the Stroget shopping area. It is also only a couple blocks to Amalienborg Palace. The hotel has a very welcoming reception area and the staff was very kind and helpful to an older lady traveling alone. My room was very clean, comfortable and larger than some European hotel rooms. I would highly recommend this hotel and I plan to stay there the next time I'm fortunate enough to visit wonderful Copenhagen
Cleanliness
Service
Value
from London, United Kingdom
Submitted on 01-25-2017
We stayed there in transit from London. Having had a long flight delays, we spend only a short night there. The room was fine, with a (small) double bed. The overall décor was a bit tired but ok for a short stay. Although we haven't been able to explore more of the hotel and its surroundings, I must say that the staff was very helpful dealing with our delays (which meant that we checked in at 2AM) and very courteous. It isn't too far from the airport and the city center.
Cleanliness
Rooms
Service
from Sheffield, United Kingdom
Submitted on 01-19-2017
We travelled as a group of 4 for a long weekend over the new year. This hotel could not be any better I was so worried before coming because of some of the negative comments but the hotel was in the best location! The staff were so friendly helping us navigate around and giving us recommendations for restaurants and things to do. We travelled as a package with easyjet and upgraded to a deluxe room which was something like £8 a night extra which was so worth it the rooms were huge and I have nev... Read more
Cleanliness
Location
Service
from London
Submitted on 01-17-2017
The Phoenix is a three star hotel at best. Quality of rooms way below standard for a four star. My room was old and shabby - electrical extension cables laid across the floor, cabling for TV crudely stick to the wall, no heating controls. The bathroom was the worst - no heating so it was FREEZING in the morning, and the bath has a curved base making it really dangerous when I had to stand in it for my shower. Friendly staff but I was misled by the four star claim.
Cleanliness
Service
from London, United Kingdom
Submitted on 01-02-2017
I read the reviews of this hotel, so was not really looking forward to the stay, but as my meeting was at the hotel, it was just easier to stay there. There were no surprises. As the other reviews have said,my room was certainly old and not particularly enjoyable. I am sure you can find better for the money. Not a place I would stay at again.
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