from Amsterdam, The Netherlands
Submitted on 06-21-2017
If you're coming to the hotel from the airport, it is much cheaper to take a shared taxi cab from the airport. Only if there are four of you will it make financial sense to take a regular taxi. The shared taxis are perfectly safe and organized by the airport at PS16,000 per person. If you want a taxi to yourself, it's PS65,000. The shared taxis take you to a drop off point, where local taxis wait to complete your journey (on the meter) and attendants will help transfer your luggage etc at the dr...
If you're coming to the hotel from the airport, it is much cheaper to take a shared taxi cab from the airport. Only if there are four of you will it make financial sense to take a regular taxi. The shared taxis are perfectly safe and organized by the airport at PS16,000 per person. If you want a taxi to yourself, it's PS65,000. The shared taxis take you to a drop off point, where local taxis wait to complete your journey (on the meter) and attendants will help transfer your luggage etc at the drop point. All in all, it cost me PS22,000 to reach the Hotel Suite Comfort. Alas, there's no such scheme for the return, so you will pay PS65,000.
The hotel itself is not in the greatest location, but the residential neighbourhood may suit many. It's about a 40 minute walk to the main city centre, but that involves crossing some dangerous roads and walking over bridges not designed for pedestrians. The hotel is in between two stops on the metro, both about a 20 minute walk away. Suramericana station is handy for connecting to the aerial metro Line J and Cisneros is closer to the main city centre, but to get to Cisneros on foot, you will have to cross some awkwardly busy roads. There's not a whole lot to do locally and you will need to walk around a bit to find a decent place to eat. There's a restaurant immediately opposite the property and a Mexican restaurant around the corner, but otherwise, it's pizza, burgers or Subway within striking distance, together with a few beer shops. There's also a supermarket, but that's a bit weird and sells only packaged goods in bulk.
The hotel itself is very welcoming, but few of the staff have very good English skills. Check in is easy and helpful and a guide will take you to your room and check everything is working. He'll then expect you to sign off that all is in good order. In my case, it wasn't, so he moved me to another room. Alas, it wasn't until later that I discovered the taps in the basin didn't work and flooded the bathroom floor, something they never fixed in my three day stay, despite assurances it would be sorted. Rooms are basic ( I don't know why the hotel is called 'suites') and many have windows that only look out onto the rear light shaft that houses all the aircon equipment. The light this lets into the room is negligible. The bedding it a bit weird. The mattress and pillows are covered in some sort of plastic, which makes sleeping a bit uncomfortable, despite the linens covering the plastic. Odd. There's a safe, but no hair dryer, no water, no tea, no coffee, no kettle. There is a fridge with expensive drinks (including water) but you can get water, coffee and fruit teas, 24/7 in the lobby. It's just a trek down and back again. There's excellent, free wifi and a flat screen TV but not one channel is in English.
Bath towels are kept in the closet, but there are no hand towels of wash cloths at all. The bathroom has a very large walk in shower, with very good water pressure and hot water. Shampoo and soap are both provided, but other than a shower cap, no other amenities. There is a toothbrush and shaving set in the room, but you have to purchase them if you use them.
The rooms are noisy with very little sound proofing. All the rooms ending in 01 are next to the wooden stairs and the maid's closet. The foot traffic on the stairs isn't much, but it's noisy, as it the maid in the morning when she arrives (very early) to start filling her buckets etc. Fellow guests aren't exactly helpful either. One of my neighbours took all his phone calls in the corridor, standing right outside my door. Presumably as a courtesy to his room mates, but an extreme discourtesy to everyone else.
On the 7th floor is a basic restaurant that serves breakfast, lunch & dinner. Breakfast is included but doesn't offer much. Coffee, tea, juices, water, cut fruits, some drinking yogurt and some hot items, mainly eggs. There is sliced bread, but not toaster. The room service menu sounds fine, but I never ate on site other than breakfast.
This is a good option for Medellin if you don't mind being a little out of the way and want basic comfort. It's certainly very reasonably priced. It's not that far from the local city airport, so small commercial jets are low flying directly overhead frequently, adding to the noise.