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L'Hermitage Hotel

Zhenzhen (Shenzhen), China (SZX)

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Based on 95 reviews
Room & Rates

Superior, One King Bed

  • One King Bed

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Superior Two Singles

  • Two Single Beds

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Business Suite

  • One King Bed

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Executive Superior Room

  • One Queen Bed

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L'Hermitage Hotel
3031 Nanhai Blvd<br/>Nanshan District, Shenzhen, China 518052


Based on 95 reviews
from San Francisco, California
Submitted on 09-13-2017
The hotel is large, has many of the typical amenities. I guess it's been around for awhile (> 5 years), because I notice the smell of dampness or musty in some of the common areas. Which isn't surprising as Shenzhen can get a lot of rain and during summertime is hot and humid. I notice that housekeeping puts some herbs in a heated device in the hallway when the maids are cleaning the rooms in the morning. The herbs might help dehumifiy or reduce the musty smell. The location was good f... Read more
Value
Sleep Quality
Service
from London, United Kingdom
Submitted on 07-30-2017
I would totally recommend the place as the equivalent to a larger boutique hotel in a nice residential area in central town. The service is impeccable from reception to Taxi bookings and the room well appointed. It "feels" right and serves a business traveller well with good wifi, good breakfast and premium feel. I will come back.
from Melbourne, Australia
Submitted on 06-22-2017
Stayed at this hotel for 2 nights whilst in Shenzhen. My first impression of this hotel was not that great. Staff at reception desk only spoke Chinese and didn't bother even trying to get and English speaking staff member to help out. That was until we were taken to our rooms. I must say I've stayed in many hotels in my lifetime. This hotel was very new and the cleanest of all hotels I've ever stayed in. The bed linen were white and crisp and smelt clean and new. Carpets were immaculately ... Read more
from Ellisville, Missouri
Submitted on 05-31-2017
The room was clean and comfortable. The extra large overhead shower head was especially appreciated, as the jet lag was killer. Every morning Raffael seated our group and served us deliciously fresh coffee. He picked up on our morning habits quickly, and brought us our second and third cups, without us asking. In the evenings Berelyn chatted with us and made us feel at home. One of the nicest business trips I've taken thanks to the very attentive staff.
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from
Submitted on 05-02-2017
The hotel is really worth a stay with excellent service, modern outfit, and great comfort. the staff is well trained and is always ready to help for your needs, even the internal restaurants are not too bad for an hotel. The rooms are spacious, silent, comfortable, and modern. You get full accessories in the room and everything you may ever need (umbrella for example) can be requested to the concierge and immediately delivered. I am rather picky and I can't find anything to blemish the great e... Read more
Sleep Quality
Location
Service
from Hong Kong, China
Submitted on 01-30-2017
The hotel located in a quiet local neighbourhood, close to Shenzhen Bay boarder. The staff at check in counter seemed inexperienced and need further training. The room itself was clean and quiet, we loved it! However, we booked a twin room, free breakfast was only for 1, it was around 100 RMB for a extra head. It was pretty worth it as there was a wide range of food to choose from.
Rooms
Cleanliness
Service
from Hong Kong, China
Submitted on 01-01-2017
The overnight stay on New Year's Eve costed around 650 RMB (tax included), which is cheap for a hotel of this calibre. The lobby was nice and quiet, with a faint smell of perfume. Lunch at the lobby restaurant was decent with enough staff, few customers and a good price. Portions were larger than what would be expected at a hotel. However, WiFi was quite unstable in the lobby and restaurant. We could not access WiFi while standing at the check in counter or while inside the restaurant. WiFi in... Read more
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Service
from Phoenix
Submitted on 12-25-2016
This hotel is very well kept, and has a good staff. The staff was helpful and most spoke a fair amount of English. The room was very clean, well outfitted with a decent TV, a desk, a nice western bathroom, and plenty of amenities like toiletries, Iron, safe, and such. The laundry service was reasonable and fast. The room included a breakfast buffet which had a great variety. There is a lobby bar as well. All in all a very comfortable stay. It is not too far from downtown and also close to... Read more
Value
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from Egypt
Submitted on 12-18-2016
The hotel location is very calm. is not in the city center but still by taxi you can be there in 15 to 20 min. Rooms sizes and cleanliness perfect so comfortable. The staff specially reception are very helpful and co operative. They are trying to help and support every hotel guest. It is my first trip to china. And really they helped me a lot to organize and find my way there. my transportation there was so easy through hotel too.
from Singapore, Singapore
Submitted on 12-12-2016
This hotel is so unknown and I will echo another reviewer, it is the most least known 5* accommodation here is Shenzhen. I would say if you intend to stay here for long, it is the place to be. Far from the mad action that is central Shenzhen but near enough by taxis to the action. The hotel is very well appointed. The room is spacious and the amenities excellent. The breakfast every morning is very good. Do not miss it.
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