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Novotel Shenzhen Watergate

Zhenzhen (Shenzhen), China (SZX)

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Hotel Specials
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Based on 276 reviews
Room & Rates

Standard Room, 1 Queen Bed

1 Queen Bed
237-sq-foot (22-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe, One King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe, One King Bed, Ocean View

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe, One King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Executive, One King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior, One King Bed

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior, Two Single Beds

2 Twin Beds
Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Promotion Room 01

1 King Bed
Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Slippers, designer toiletries, and a hair dryer
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior Suite, 1 Queen Bed

1 Queen Bed
484-sq-foot (45-sq-meter) room, balcony with city views

Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior Room, 1 Queen Bed, City View

1 Queen Bed
275-sq-foot (26-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior Room, 2 Twin Beds, City View

2 Twin Beds
275-sq-foot (26-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower/tub combination, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Standard Room, 2 Twin Beds

2 Twin Beds
237-sq-foot (22-sq-meter) room with city views

Internet - Free WiFi and wired Internet access
Entertainment - LED television, satellite channels, and iPod dock
Food & Drink - Refrigerator, free minibar items, coffee/tea maker, and 24-hour room service
Bathroom - Private bathroom, shower, slippers, and designer toiletries
Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
Hide room details
Novotel Shenzhen Watergate
1019 Shennan Zhong Rd, Shenzhen, China 518031

Resort Details

The closest major airports to Novotel Shenzhen Watergate are: Hong Kong (HKG-Hong Kong Intl.) - 30.4 km / 18.9 mi Shenzhen (SZX-Shenzhen Intl.) - 31.1 km / 19.3 mi The preferred airport for Novotel Shenzhen Watergate is Shenzhen (SZX-Shenzhen Intl.). Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service.
National Rating For the benefit of our customers, we have provided a rating based on our rating system. Know Before You Go Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: CNY 108 per person (approximately) Rollaway bed fee: CNY 280 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Concierge Desk
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 276 reviews
from Melbourne
Submitted on 12-01-2016
I stayed here for 2 nights recently with 2 friends. There was a mix up at reception with our rooms, which was annoying after a 9.5 hour overnight flight. But it was finally sorted after getting our message across to the non-English speaking reception staff. My room was quite nice, larger than normal hotel rooms with an extra large bed, which I found pleasantly firm. Some might find them too firm though and not sleep well. The bathroom was good enough with all you need and clean. The let... Read more
Cleanliness
Service
Value
from Sydney, Australia
Submitted on 11-19-2016
Love this place, this is my third trip stayed at this hotel. The Chinese restaurant in the same building is very very good and the price is not too bad at all. Breakfast is goos too. Very close to a lot of place for shops. The only thing is hard for Taxi to find out at it at the back of the main building
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
from Singapore, Singapore
Submitted on 11-09-2016
The check in was swift but the suite i got 418 was musky, old and the bed was terribly hard. I requested to change into a normal room and was given 411. It is slightly better but bed is still uncomfortable. The chamber maid is friendly. Breakfast staff was unsure of what they were doing ( they claimed that front office didn't inform them that i am entitled to free breakfast for platinum status). Anyway, the breakfast was nothing to wow about and there is a chef that is manning the egg station AN... Read more
from Yangon (Rangoon), Myanmar
Submitted on 10-24-2016
Only one foreign language channel ?? none of the HBO..Discovery ? as described in the Booklet. The remote is fully in Chinese The pictures describing the hotel on website are lying compare to reality Nobody at reception can understand when I asked an iron my shirts. Finally after succeeding; the iron and the table were prehistorical.
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
from
Submitted on 10-23-2016
This hotel deserves no more than three stars. It had better daya in the past, I'm visiting it since 2007 and its quality and level off service declined a lot. Still it is OK for small trips being clean and with a good location.
from Como, Italy
Submitted on 10-14-2016
This is the 3rd time I come to this hotel only because it is 5min walking distance to my Shenzhen office else I'd choose something else as it is not tailored to suit foreigners. Most of things are written in chinese with no translation, even the TV remote is all in Chinese. Staff knowledge of English is in general very basic, thank god I speak a bit of Chinese. On TV there is no HBO, movie channels or other you'd find in other hotels, only English news and crappy chinese series or TV shows. I wa... Read more
Rooms
Service
Value
from Guangzhou, China
Submitted on 09-27-2016
Very disappointed with the service and grade of the hotel. Should be rated a 3 star hotel. The staff could barely speak English and the breakfast variety was extremely limited and very oily. The chef had no idea what a scrambled egg was. Recommended a client that we stay at this hotel and was truly embarrassed that I had recommended this hotel. Never again
from Biggar, United Kingdom
Submitted on 09-26-2016
Not the best Novotel I have stayed in but adequate in every respect in terms of value for money and location. Lobby area is a little sparse and not particularly comfortable and no real bar atmosphere. Dinner buffet had reasonable choice and decent quality. Front desk and Concierge were helpful and efficient.
Cleanliness
Service
Value
from
Submitted on 09-18-2016
We stayed here for 3 nights over the mid-autumn festival and it was rather enjoyable. Full review of stay below. A taxi from the SZ airport to this hotel should be around RMB130 (or no more than RMB150 for non-peak traffic hours). A travel tip for you is to get the hotel name ready in Chinese before you arrive as the taxi drivers in Shenzhen don't know the English names of hotels and always ask if we know them in Chinese. The hotel Front Desk speaks minimal English but good enough to assist your... Read more
Service
Sleep Quality
Value
from Oxford, United Kingdom
Submitted on 09-15-2016
Stayed in this hotel for 11 nights on a business trip. Location is close to Shenzhen city centre and it's 5 minutes walk to Grand Theatre metro station. Metro line 9 station will be even closer once it is open (in construction now). Staff at reception speak basic English to sort everything (was transferred to speak with them when other hotel staff was unable to communicate). Room was spacious and clean, nice bath with shower. Air condition was kept working even when I was out, in the hot weather... Read more
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