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Twelve at Hengshan, A Luxury Collection Hotel, Shanghai

Shanghai, China (SHA)

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Based on 393 reviews
Room & Rates

Deluxe

  • One King Bed
Measuring 463 square feet (43 square meters), this room overlooks the city. Complimentary wireless Internet access keeps you connected, and the 42-inch television is offered for your entertainment. A minibar, a coffee/tea maker, and an espresso maker are provided. You will have bathrobes, slippers, and a hair dryer. Conveniences include complimentary bottled water, a safe, and a desk.

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Premier Room

  • One King Bed
  • Two Double Beds
Measuring 570 square feet (53 square meters), this room overlooks the city. Complimentary wireless Internet access keeps you connected. A minibar, a coffee/tea maker, and an espresso maker are provided. You will have bathrobes, slippers, and a hair dryer. Conveniences include complimentary bottled water, a safe, and a desk.

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Courtyard Room

  • One King Bed
  • Two Double Beds
Measuring 527 square feet (49 square meters), this room overlooks the city. Complimentary wireless Internet access keeps you connected. A minibar, a coffee/tea maker, and an espresso maker are provided. You will have bathrobes, slippers, and a hair dryer. Conveniences include complimentary bottled water, a safe, and a desk.

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Signature Room

  • One King Bed
  • Two Double Beds
Measuring 613 square feet (57 square meters), this room overlooks the city. Complimentary wireless Internet access keeps you connected. A minibar, a coffee/tea maker, and an espresso maker are provided. You will have bathrobes, slippers, and a hair dryer. Conveniences include complimentary bottled water, a safe, and a desk.

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Courtyard Suite

  • One King Bed
Measuring 796 square feet (74 square meters), this room overlooks the city. Complimentary wireless Internet access keeps you connected. A minibar, a coffee/tea maker, and an espresso maker are provided. You will have bathrobes, slippers, and a hair dryer. Conveniences include complimentary bottled water, a safe, and a desk.

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Grand Suite

  • One King Bed
Measuring 936 square feet (87 square meters), this room opens to a balcony with courtyard views. Complimentary wireless Internet access keeps you connected. A minibar, a coffee/tea maker, and an espresso maker are provided. You will have bathrobes, slippers, and a hair dryer. Complimentary bottled water, a separate sitting area, and a direct-dial phone are among the conveniences offered.

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Twelve at Hengshan, A Luxury Collection Hotel, Shanghai
12 Hengshan Road<br/>Xuhui District, Shanghai, China 200031

Hotel Features.
Recreational amenities include an indoor pool, a health club, and a children's club. There is a full-service health spa on site. This 4.5-star property has a business center and offers audiovisual equipment and business services. Complimentary wireless Internet access is available in public areas. This Shanghai property has 7 meeting rooms. Room service is available 24 hours a day. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Guest parking is complimentary. Wedding services, concierge services, tour/ticket assistance, and translation services are available. Other property amenities at this Art Deco property include express check-in, express check-out, and computer rentals. The property has designated areas for smoking.

Guestrooms.
171 guestrooms at Twelve at Hengshan, A Luxury Collection Hotel, Shanghai feature minibars and espresso makers. Accommodations offer city views. Bathrooms feature rainfall showerheads. They also offer bathrobes, slippers, and hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer direct-dial phones with voice mail. Rooms also include coffee/tea makers and complimentary bottled water. Housekeeping is offered daily and guests may request wake-up calls.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Twelve at Hengshan Spa. Services include massages.

Tops and Terrace - This restaurant specializes in fusion cuisine.

24-hour room service is available.



Recreational amenities at the hotel include an indoor pool and a health club.

Children under 15 years old are not allowed in the swimming pool without adult supervision.



The preferred airport for Twelve at Hengshan, A Luxury Collection Hotel, Shanghai is Shanghai (SHA-Hongqiao Intl.) - 10.2 km / 6.3 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.



Notifications and Fees:

  • There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Buffet breakfast fee: CNY 288 per person (approximately)
  • Rollaway bed fee: CNY 345 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 393 reviews
from San Francisco, United States
Submitted on 02-03-2017
I used to live in this neighborhood when i was young so planned to come here for a staycation with my family with my newly upgraded SPG gold. When I tried to change the date 2 weeks ago for an emergency i was told that it was a prepaid order which can not be canceled or edited. However, the prepaid price is only .xx CNY (cents) cheaper that that listed on other travel booking websites.... : ( When I insisted that I have to change the date, the front desk girl told me that I could either ask m... Read more
from Frankfurt, Germany
Submitted on 01-18-2017
Seriously couldn't have asked for a better hotel my two nights in Shanghai. My room was clean and modern. Room service was very good. The hotel staff was incredibly friendly. I will be staying here again on my next trip to Shanghai!
from PAris
Submitted on 01-12-2017
Located in the famous French Quarter , but managing to stay out of crowd the wonderful hotel the place to be. From the service to the breakfast all the service are well managed. Definitely will remember this one for the next time i go to Shanghai.
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from Oisterwijk, The Netherlands
Submitted on 01-09-2017
Where to stay in Shanghai when you want to avoid overcrowded places like the Bund and Pudong ? There is a wonderful option in former French concession: 12atHengshan. Great hotel. Stayed twice. First of all I like the location, next to metroline one, close to the picturesque green lanes of French concession (Wulumiqi road, An fu road) and the small designer shops and restaurants. Secondly the hotel breathes a kind of serenity that is very welcome in the hustle and bustle of Shanghai. The hotel ha... Read more
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from Singapore, Singapore
Submitted on 01-04-2017
This property outshine with the famous Italian architect, Mario Botta that attracted our attention to stay during the new year period. This is also my first time attempting a luxury collection property. The hotel located next to hengshan mrt station and is quite accessible with bank, bar, Bowling alley, embassy (eg: France and US), post office, Lawson and etc. The hotel provide lounge access for SPG platinum member and the finger foods was tasty and beautiful. The room was impressive which l... Read more
from Antwerp, Belgium
Submitted on 12-17-2016
in the french quarter , a very quiet and very stylish hotel .beautifull rooms , happy hour is absolutely fabulous , breakfast in a very large dining room , and not too loud in the summer a beautifull terrasse . i will definitively come back
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from Novato, California
Submitted on 12-07-2016
I have spent about 40 nights this year at Twelve in Shanghai and here is what I love about place: 1. The rooms are nice and some what clean. The carpets can be cleaner.Some rooms are really small. Some are really big (read suites). The room heating/cooling is poorly managed. My first visit, I was able to control the temperature in my room at will betwteen 15 celsius and 25 celsius. However, after July, they seem to have an auto-overide. So you can set a temp of 15 but it never gets to that. The... Read more
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from
Submitted on 12-02-2016
Only stayed one night in Twelve at Hengshan. Check-in staff knew the SPG benefits well, promptly offering upgrades and bonus points on arrival. The rooms are large, clean and has modern decor. The breakfast buffet had one of the widest selection of food I've ever seen in any hotel! Staff was overall friendly and helpful when needed. There is a subway station right next to the hotel entrance. In summary this was a fantastic hotel and I would not hesitate to choose this again for my next stay in ... Read more
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from Shenzhen
Submitted on 11-23-2016
I have attended many Ballroom events in the last few months and this hotel has the best banqueting experience. When I arrived at the hotel the welcome experience was excellent and there were a row of staff in the Lobby to guide all the guests. The Ballroom experience was great. Started the event with a lovely appetizer of crab cakes followed by a Lobster Cappuccino Soup. I was pleasantly surprised at the combination but the taste was hearty and fulfilling. Main course was a fillet steak which w... Read more
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from Clarksville, Maryland
Submitted on 11-11-2016
Spent four days at Twelve at Hengshan, a Sheraton property. Great room with a nice view of the property. Room length glass windows plus a balcony. Room extremely neat and clean though the shower, all marble, could use a little work. The location was great - with nice restaurants in walking distance. A somewhat European feel to the immediate surrounding area. Service in the hotel was great - prompt and friendly. Most everyone spoke some english. I would stay here again.
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