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Mercure Shanghai Royalton

Shanghai, China (SHA)

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Hotel Specials
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WAS
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Based on 201 reviews
Room & Rates

Standard Room, No Windows

1 Twin Bed
248 sq feet (23 sq meters)

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Room

Executive Room

1 King Bed
323 sq feet (30 sq meters)

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite

1 King Bed
753 sq feet (70 sq meters)

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed

Superior Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

2 Twin Beds
344-sq-foot (32-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

1 King Bed
484-sq-foot (45-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Superior Room

Superior Room

1 King Bed
344-sq-foot (32-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room

Standard Room

1 King Bed
344 sq feet (32 sq meters)

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Twin Beds

2 Twin Beds
Free WiFi, a hair dryer, safe, and coffee/tea maker
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Superior Room

1 King Bed or 2 Twin Beds
269 sq feet (25 sq meters)

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Deluxe Room

1 King Bed
323 sq feet (30 sq meters)

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite

1 King Bed
603 sq feet (56 sq meters)

Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Partially open bathroom, a hair dryer, and a shower/tub combination
Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Mercure Shanghai Royalton
789 Wuyi Road, Shanghai, China 200051

Rooms
Make yourself at home in one of the 239 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with onsite body treatments and facials. You're sure to appreciate the recreational amenities, including a spa tub, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has 334 square feet (31 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

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National Rating
For the benefit of our customers, we have provided a rating based on our rating system.

Know Before You Go

  • Only registered guests are allowed in the guestrooms.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 138 per person (approximately)
  • Self parking fee: CNY 40 per day
  • Rollaway bed fee: CNY 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 300 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Porter / Bellhop
  • Shopping
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 201 reviews
from Changzhou, China
Submitted on 02-07-2017
with Zhongshan park station jut around the corner this hotel conveniently sits on line 2 of the metro. The location is decent enough, there are various restaurants around including Mr Pancake house (breakfast, lunch, dinner) and the Cloud Nine mall which has most major food companies in it (pizza hut, yangs dumplings, KFC, Wagas-which is awesome- etc etc). Service was good they helped us with taxis and got us things when we asked!
Rooms
Service
Value
from Melbourne
Submitted on 01-31-2017
We had serious difficulties upon check-in with any available Staff with adequate English skills. This surprised us given this Mercure's location and the number of international visitors that it must attract. This area is very busy and close to many educational institutions, including the international gymnasium but it did not provide a welcome nor friendly greeting. I know that many reviewers have complained about the age and standard of their rooms but we were fortunate to have a superior roo... Read more
Rooms
Service
Sleep Quality
from Semarang, Indonesia
Submitted on 01-05-2017
This time, I would like to share my recent experience staying at Mercure Shanghai Royalton last September 2016 (7 nights). Contrary to few reviews stating this hotel was close to metro station, it was true only if you were a light traveler. For those who have luggage with them, I don't suggest them to even consider walking from metro station to the hotel especially if they had no idea finding the hotel. I did that and finally I gave up. I waived a cab and decided to pay a bit extra which proven... Read more
Cleanliness
Service
Value
from Singapore, Singapore
Submitted on 11-28-2016
Location is superb and would help more if a local area map can be printed to guide guests to local services. Time to renovate and update the rooms for fresher color Exterior of hotel looks run down and a fresh coat of paint sure will help.
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
from Colombo, Sri Lanka
Submitted on 11-15-2016
Friendly staff even thought many don't speak good English. Walking distance you can find shops and malls. If you are interest in shopping. Rooms are great. Be mindful this hotel have rooms with out windows. When you are booking check the room type and whether there is a window. Cleanliness is good can be improved by attention to details.
from Osaka, Japan
Submitted on 10-30-2016
When I stayed, the hotel was under construction for renovation. That's why I marked sleep quality poor. But I guess, without it, it would be comfortable. Hospitality provided with the hotel was good enough. But it was terrible to hire taxies. It was not the hotel responsibility, however.
Cleanliness
Location
Rooms
Service
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Value
from Hong Kong, China
Submitted on 10-20-2016
Stayed in this hotel for 5 days and it was value for money. The surrounding is good with supermarkets and some restaurants surrounding it. However it is a bit far from the metro station. The room is adequate with things you need, however for the tv channels, not many international tv channels, can't find bbc and cnn. It was a quiet room. With the money I paid, it was worth it
Cleanliness
Service
Value
from Sydney, Australia
Submitted on 09-10-2016
The property itself is very nice with most rooms newly renovated. Room was nicely decorated. Housekeeping staff very friendly and clean the room very well. Front desk staff also very friendly but there needs to be more English speaking staff. There was only one lady who speaks English well enough and she seemed to be a senior staff. I had difficulty in talking to someone on the phone a few days prior to my arrival to change my reservation and in the end it wasn't done anyway. Concierge don... Read more
from Ancona, Italy
Submitted on 09-10-2016
At check-in I was told that I had booked a room without window. I booked through ACCOR official website, and nothing in the room description mentioned the lack of window. The receptionist replied that all "basic" rooms (the website calls them "superior") in the hotel have no window. I asked how can I know this... It was becoming an issue, fortunately the receptionist decided to upgrade me free of charge to a room with window. The room was spacious, clean and well maintained. The hotel is a 10-15... Read more
Cleanliness
Location
Rooms
Service
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Value
from
Submitted on 08-06-2016
Very small room also nothing to do near by, no night life and nothing here. Its a budgeted hotel but unfortunately nothing like in budget and want to spend little more and chose another hotel with better near around things. Recommend for low budget
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