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hotel nikko shanghai

Shanghai, China (PVG)

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Hotel Specials
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Based on 275 reviews
Room & Rates

Premier Room

1 king bed or 2 twin beds
409-sq-foot (38-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Wired Internet access, 42-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Room is accessed via exterior corridors
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Executive premier room

Executive premier room

1 king bed or 2 twin beds
409-sq-foot (38-sq-meter) room with city views

Relax - In-room massage available
Entertainment - Free wired Internet access, 42-inch LCD TV with satellite channels, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Deluxe Room

Deluxe Room

1 king bed or 2 twin beds
538-sq-foot (50-sq-meter) room with city views

Relax - In-room massage available
Entertainment - 42-inch LCD TV, satellite, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Japanese Garden View room

Japanese Garden View room

1 queen bed
538-sq-foot (50-sq-meter) room with city views

Relax - In-room massage available
Entertainment - 42-inch LCD TV, satellite, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Room is accessed via exterior corridors
Hide room details

Executive Suite

1 queen bed
861-sq-foot (80-sq-meter) room with city views

Relax - In-room massage available
Entertainment - 42-inch LCD TV, satellite, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Room is accessed via exterior corridors
Hide room details

Crystal Suite

1 queen bed
1184-sq-foot (110-sq-meter) room with city views

Relax - In-room massage available
Entertainment - 42-inch LCD TV, satellite, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Room is accessed via exterior corridors
Hide room details
Executive Deluxe Room

Executive Deluxe Room

1 queen bed
1184-sq-foot (110-sq-meter) room with city views

Relax - In-room massage available
Entertainment - 42-inch LCD TV, satellite, and iPod dock
Food & Drink - Espresso maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Frette Italian linens, a down duvet, and blackout drapes/curtains
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning, climate control, and daily housekeeping
Room is accessed via exterior corridors
Hide room details
hotel nikko shanghai
488 West Yan An Road Changning District, Shanghai, China 200050

Rooms
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with down comforters and Frette Italian sheets. Satellite programming along with DVD players are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a spa tub. Additional features include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Breakfast is available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Shanghai? This hotel has facilities measuring 11162 square feet (1037 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge during limited hours.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: CNY 205 per person (approximately)
  • Fee for in-room high-speed Internet (wired): CNY 115 per day (rates may vary)
  • Airport shuttle fee: CNY 650 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Marina
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 275 reviews
from New York City, New York
Submitted on 11-18-2017
The concierge desk has a scam with the taxis. I asked them to get me a taxi to the airport and I was overcharged by 100RMB. It took 30 minutes before they would check me in as the reception desk was on the phone or doing something else and when they did check me in it was the worst service I think I have ever received. Terrible hotel! This is the first time I have ever made an online review but feel that I need to warn people about the practices at this terrible hotel.
Cleanliness
Location
Service
from Zurich, Switzerland
Submitted on 11-13-2017
The hotel management seems to have serious problems. Check in was unfriendly. The lady did not greet and barely spoke English. The rooms are dated and not properly cleaned and smell of smoke. I complained about the smell in the room but the only answer was that all rooms are non smoking. Breakfast is mainly Japanese / Chinese. Coffee is horrible and nobody spoke English so it was not possible to get a decent coffee. With all the properly managed international hotels in Shanghai I would strongl... Read more
from Shanghai, China
Submitted on 11-02-2017
The Positives: The toilet seat warmer was excellent - but that is about the extent of anything positive apart from the location is fine. The negatives: Could not find our second room booking at check-in - a disaster and longest check-in I have had for years. Shower in room sprayed water under door and was very dirty. Key cards never worked for elevators and Reception would not send someone up to resolve, had to go down to Front Desk and unbelievingly queue before key-card scanned again. Break... Read more
Service
Sleep Quality
Value
from Vancouver
Submitted on 10-27-2017
I'm doing this assessment to lend credibility to my other Trip Advisor 'report cards', since I tend to write mostly favourable reviews of places I've enjoyed. I don't like documenting negative experiences and would prefer to leave these unsaid, but this time I've decided to do otherwise. There were many things I liked about this place, and if it were not for the fact that Hotel Nikko Shanghai is billed as a five star establishment [for which it charges accordingly], I may have simply overlooked... Read more
Service
Sleep Quality
Value
from
Submitted on 10-25-2017
I had a very bad experience in this hotel. I arrived for business and left after one night. The bathtube had dirt marks from the previous person (or animal...) who used it. Shower dirty, as you can see in the picture. Carpet: dirty and stinky: humidity, tabacco...etc. Furniture was very tired, full of marks, broken, etc.. Breakfast was terrible: pastries were dry and hard, bread was hard, orange juice not natural and disgusting... And like some other people commented, bellboy tried to sca... Read more
from Zurich, Switzerland
Submitted on 07-02-2017
The Nikko was very convenient for my business trip. Nice, quiet room and shower/bath with all the amenities. Nice breakfast buffet but getting a decent espresso is nearly impossible even if the staff tried and run for getting me one. In general OK for the price.
Rooms
Service
Value
from Singapore, Singapore
Submitted on 06-24-2017
Stay at 16th floor. View was great. Facing nearby offices but not too near for people to see into the room. Room was clean and comfortable. Within walking distance got some shops, not a lot but you can get what you need. Check-in and out was fast and easy.
Cleanliness
Location
Service
from
Submitted on 06-22-2017
The client booked it for me. First time staying at any Nikko. First impression - clean - tidy - functional. Quite grand for a Japanese brand hotel. Location was convenient. Jing'an district. They gave me a suite - with a round bed, a lot of electrical stuff. Quite fancy. Included breakfast which was quite good. Decent selection. For around RMB1000, deffo value for money.
from Los Angeles, California
Submitted on 06-16-2017
Spacious well laid out rooms and state of the art Japanese bathroom fixtures but... Front Desk staff and concierge are willing but need more support from mgmt. Location is a little off the beaten path but surrounding neighborhood is great! Definitely worth a visit!
from Singapore, Singapore
Submitted on 01-05-2017
Check in is slow at times. Location is good to get around shanghai as it is near major highways and malls. The Japanese food on the 3rd floor is good. Suggest to ask for non-smoking room as the smoking rooms have a strong smell ..
Location
Service
Value
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