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The Excelsior Hong Kong

Hong Kong, Hong Kong S.A.D., China (HKG)

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Based on 2256 reviews
Room & Rates

Deluxe harbour view

1 King Bed or 1 Queen Bed
366 sq feet (34 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior King Room - Executive Lounge Access

Superior King Room - Executive Lounge Access

1 King Bed
280-sq-foot (26-sq-meter) room with city views

Executive Level - Light refreshments
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior Twin Room - Executive Lounge Access

Superior Twin Room - Executive Lounge Access

1 Twin Bed
280-sq-foot (26-sq-meter) room with city views

Executive Level - Light refreshments
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior King Room

Superior King Room

1 King Bed
280-sq-foot (26-sq-meter) room with city views

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Superior Twin Room

Superior Twin Room

2 Twin Beds
280-sq-foot (26-sq-meter) room with city views

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Superior King Room - Side Harbour View

Superior King Room - Side Harbour View

1 King Bed
323-sq-foot (30-sq-meter) room with partial sea views

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Superior Twin Room - Side Harbour View

Superior Twin Room - Side Harbour View

2 Twin Beds
323-sq-foot (30-sq-meter) room with partial ocean views

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Deluxe King Room - Harbour View

Deluxe King Room - Harbour View

1 King Bed
366-sq-foot (34-sq-meter) room with harbor views

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
Hide room details
Deluxe Twin Room - Harbour View

Deluxe Twin Room - Harbour View

2 Twin Beds
366-sq-foot (34-sq-meter) room with harbor views

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Executive Suite

Executive Suite

1 King Bed
494-sq-foot (46-sq-meter) room with harbor views

Layout - Bedroom, living room, and sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Executive superior room

1 King Bed or 1 Queen Bed
280 sq feet (26 sq meters)

Executive Level - Breakfast and light refreshments
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Standard Room

1 Queen Bed or 2 Twin Beds
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
Hide room details
Superior  side harbour view

Superior side harbour view

1 Queen Bed or 2 Twin Beds
323 sq feet (30 sq meters)

Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - LCD television with satellite channels and pay movies
Food & Drink - Refrigerator, minibar, coffee/tea maker, and 24-hour room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Laptop-compatible safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
Hide room details
The Excelsior Hong Kong
281 Gloucester Road Causeway Bay, Hong Kong, China

Resort Details

The preferred airport for The Excelsior Hong Kong is Hong Kong (HKG-Hong Kong Intl.) - 25.7 km / 16 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: HKD 248 for adults and HKD 168 for children (approximately) Airport shuttle fee: HKD 140 per person (one way) Airport shuttle fee per child: HKD 140 (one-way) Valet parking fee: HKD 250 per night Rollaway bed fee: HKD 400.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Deposit: HKD 500 per night We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Enjoy a meal at one of the hotel's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.
The 4,000-square-foot fitness center was renovated at the end of 2003. It offers weights, computerized fitness testing, and cardiovascular and progressive-resistance areas. Complimentary aerobics sessions are available. The hotel also has saunas and steam rooms. Extensive recreational facilities are available at Victoria Park, an easy five-minute walk from the hotel, including swimming, tennis, and jogging. The recreational activities listed below are available either on site or near the hotel; fees may apply.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2256 reviews
from
Submitted on 02-10-2017
On leaving HK I wanted to spend the last night somewhere a little special so chose the 'Mini Mandy' and booked a harbour view room. I don't know if it was because I had booked through Agoda, and therefore at a reduced rate, but the room was really pretty poor and totally uninspiring, the kind of decor you would expect in a lower end Accor. The view of the harbour was partially obscured by an exterior pillar, it was a corner end room. The room was also ridiculously cold and we had to order a hea... Read more
Location
Rooms
Service
from Chiang Mai, Thailand
Submitted on 02-10-2017
It's my second stay at the hotel and I am again very happy with the overall quality of hotel services, staff, facilities, and shopping & dining conveniences. The fitness center is available 24 hours. The MRT station is barely a 2-minute walk away. The rooms are very well serviced daily. It's the oasis that I look forward to coming back to for a short break during the day to rest and get re-energized for more shopping and dining in the evening with plenty of places to choose from within the v... Read more
Location
Rooms
Service
from Canada
Submitted on 02-07-2017
On my most recent trip to Hong Kong, I decided to deviate from my preferred chain and try out this property because I really wanted to be in Causeway Bay for the CNY festivities. I wasn't looking for anything fancy so a standard room was fine. It was small but clean and comfortable. From the guest rooms to the public areas to the exterior, the Excelsior is definitely showing it's age. Mandarin Oriental is quite the prestigious brand but I couldn't help but think this hotel was like the poor co... Read more
Cleanliness
Location
Service
from Jakarta, Indonesia
Submitted on 02-07-2017
The Excelsior is a hotel in the Causeway Bay of Hong Kong Island. It is easy enough to find as it is on a map at the Causeway Bay MTR station. The hotel is less than 5 minutes walk from the station. The view from Excelsior over the harbour is nice rather than stunning. Many of the rooms have an angled view towards the water but it is the skyline that is the impressive part of the view. The exterior of the Excelsior is ok. It is not a particularly beautiful thing. The interior is ok but a ... Read more
Service
Sleep Quality
Value
from Bangkok, Thailand
Submitted on 02-02-2017
I have stayed at Excelsior more than 10 times. This time, they put me into the newly renovated room with all the gadgets inside the room (portable mobile phone you can make free local calls, blue tooth speaker, etc). The room is spacious for HK standard. This is the best location on HK Islands.
Location
Rooms
Service
from
Submitted on 02-01-2017
This is a very good hotel located the Causeway Bay, and this hotel is operated by Mandarin oriental. Which is one of the best Hotel management group in the world. However, the room decoration is not update. And the food quality in the cafe are regular. But you could have many good restaurant around the hotel.
from Sydney
Submitted on 01-25-2017
We have just spent ten days at the Excelsior Hong Kong with family - our daughter was on her way back to the UK after visiting Australia for Christmas so we flew part-way with her before we return to Australia. We have stayed at this hotel a number of times over the years but each trip seems to get better. The staff were amazing and nothing was too much trouble. The rooms were spotless and our young grand-daughter was so excited to find a teddy bear and little slippers waiting on her bed. Th... Read more
from Singapore, Singapore
Submitted on 01-25-2017
One of the older Hotels in Hong Kong. Probably dating from the 1960's, but updated with all modern facilities while retaining its old charm. It's part of the Mandarin Oriental group and boasts the sort of service one would expect from a member of that group - impeccable! Rooms are large by not only Hong Kong but also Asian standards - more than 20 sq metres. Exceptionally, its luggage stand could accommodate two large suitcases. Our room had, in addition to beds, a table, a chaise lounge an... Read more
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
from Los Angeles, California
Submitted on 01-24-2017
I can not rave the positives enough Enquired months before our stay to see if their restaurants could accommodate for an anaphylaxis guest (son) and they ( special mention to Leo Lai ) were able to answer over the phone plus send me written confirmation by email straight away We booked an executive level room for our 8 night stay because we wanted breakfast included. Executive rooms include breakfast in either the executive lounge or buffet breakfast in the cafe on level one. The executive ... Read more
from Singapore, Singapore
Submitted on 01-24-2017
Very good. Location is good, 5 mins to mtr. They have shuttle bus to Hk station to go to airport. This year, they even give a free android phone that you can use, it has free data and free overseas call to many countries. Very convenient when outside, don't need to buy own SIM. Service is good. Room is clean, comes with standard 5 star hotel facilities like fridge, toiletries, wardrobe, safe, slippers etc. Breakfast is a good spread. Overall satisfied.
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