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Guangzhou Phoenix City Hotel

Guangzhou, China (CAN)

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Based on 377 reviews
Room & Rates
Executive Room

Executive Room

1 King Bed or 2 Twin Beds
603-sq-foot (56-sq-meter) individually decorated room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, access to in-room child care, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Deluxe Suite

Deluxe Suite

1 King Bed
1023-sq-foot (95-sq-meter) room, balcony/patio with garden and courtyard views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Business Suite

Business Suite

1 King Bed
947-sq-foot (88-sq-meter) room, balcony/patio with garden and courtyard views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Apartment, Exterior-No Internet

Apartment, Exterior-No Internet

1 Double Bed
1184-sq-foot (110-sq-meter) room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Superior Room

Superior Room

2 Twin Beds
452-sq-foot (42-sq-meter) room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, access to in-room child care, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
Hide room details
Deluxe Room

Deluxe Room

1 King Bed or 2 Twin Beds
452-sq-foot (42-sq-meter) room, balcony/patio with garden views

Layout - Separate sitting area
Relax - In-room massage available
Internet - Free WiFi and wired Internet access
Entertainment - 37-inch LCD TV with satellite channels
Food & Drink - Refrigerator, minibar, electric kettle, and 24-hour room service
Sleep - Pillowtop bed, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Washer/dryer, access to in-room child care, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
Hide room details
Guangzhou Phoenix City Hotel
Phoenix City, Xintang Section Guangyuan East Road, Guangzhou, China 511340

Resort Details

The preferred airport for Guangzhou Phoenix City Hotel is Guangzhou (CAN-Baiyun Intl.) - 40.3 km / 25 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Meet other guests and eat at a complimentary reception. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM.
National Rating For the benefit of our customers, we have provided a rating based on our rating system. Know Before You Go This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Airport shuttle fee: CNY 400 per vehicle Extended parking fee: CNY 20 per night Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Property Location Located in Guangzhou (Zengcheng), Guangzhou Phoenix City Hotel is within the region of Guangzhou Science City and Grand World Scenic Park. This 4.5-star hotel is within the region of Lingnan College and Guangzhou Carambola Park. Rooms Make yourself at home in one of the 573 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries. Amenities Relax and unwind with body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a health club. Additional features at this Baroque hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 1 km. Dining Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Meet other guests and eat at a complimentary reception. While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. A complimentary buffet breakfast is served daily from 6 AM to 10 AM. Business, Other Amenities Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Guangzhou? This hotel has 3003 square feet (279 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
An outdoor tennis court and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Free Breakfast
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Club
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Night Club
  • Picnic Area
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 377 reviews
from Sao Paulo, SP
Submitted on 10-16-2017
The hotel is good but the the reception and the staff are terrible. They cannot speak English very well, also, they donâ??t give us correct information. I bought bus ticket to canton fair and I said that I wouldnâ??t use, they didnâ??t give the money back. They said that only in the day we bought, they could give back the money. They donâ??t give this information for us at that time.
from Johannesburg, South Africa
Submitted on 04-29-2017
Spectacular hotel that has not been well maintained but good value, not really for if you want to do business in the city as it is too far. Communicating in English a bit of a problem, but staff are very accommodating.
Service
Sleep Quality
Value
from
Submitted on 03-10-2017
I stay 7 days for a week long business trip. At first my expectation for the place is this hotel just like some normal hotel i stayed in China. But man, i really surprised when step a step inside the lobby. Everything was great, service, staffs, rooms, breakfast, especially the view. Definitely gonna stay again!
Location
Service
Sleep Quality
from Melbourne, Australia
Submitted on 10-23-2016
Stayed at this hotel for 4 night on a business trip. According to the hotel staff, this hotel was built 10 years ago. Therefore it's a little dated on some detailed. Although it is not an official 5 star hotel, but it was built on 5 star standards back then. Hotel lobby is impressive with European decor, which was a luxury trend 10 years ago. Room was massive. Probably the size of executive room in some western countries hotels. Some furniture was looking a bit old. Room seemed to be a little ... Read more
Cleanliness
Location
Service
from Shanghai Region, China
Submitted on 10-16-2016
I stayed here during business trip for 17 days. The location is like a small Venice. The hotel room was very clean and the service was great. Little far from the city but taxi can be found outside of the hotel. The staff speaks English therefore check in and out was no issue. Definitely will stay again.
from Hong Kong, China
Submitted on 07-04-2016
The first impression you get as you enter the lobby is that it's a copy of the Venetian Macau except smaller. The rooms are nice enough - large with a small sitting room. Bathroom is huge with a extremely large walk in shower but no bath. I would rate it 5 star. I did not have time to use the amenities on site and cannot comment on them. Breakfast was alright but lacked the choices that you would find at most international hotels. There was more Chinese food on offer than Western and the qual... Read more
from Almere, The Netherlands
Submitted on 05-21-2016
I stayed here for a few days for business. Hotel staff is very helpful no complain at all. This Hotel could use an makeover because it's outdated. Breakfast in the executive launch was very good and more then complete. The food in the Chinese restaurant was average and the service could be much better.
from Montevideo, Uruguay
Submitted on 05-18-2016
I went back to this hotel after almost 10 years of being there. Unfortunately I had forgotten how far it was and I was very surprised that the hotel became very dark and old, like tired. The prices was very low, but it doesnt pay to stay there. The breakfast is not the best, dinner isnt their strength either...., and there are just 2 vehicles going to the fair. It is very sad to see people miss the bus just because there are more passengers than seats. Dont think I will be back.
Service
Sleep Quality
Value
from Hong Kong, China
Submitted on 05-15-2016
nice hotel.The rooms are clean but looked old. The hotel's restaurants are not frequently visited by non hotel residents and this can tell from the empty restaurant sometimes.good food i love the views outside the room fresh air looks diffirent beweet center hotel in guangzhou.next time i will back here again. Tks Chet great service
Location
Service
Value
from Sydney, Australia
Submitted on 05-04-2016
Stayed Phoenix for two days, quite amazed by the European paintings over the lobby ceiling. The staff whilst had basic English were extremely helpful and friendly. The rooms were clean and generous in size. There was fresh fruit platter on arrival and a welcome note from hotel. I would recommend taking the executive floor rooms which has a much better view and access to the lounge for a excellent selection of breakfast and canapés during the day. Overall it's great value !
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