from London, United Kingdom
Submitted on 11-30-2016
The Holiday Inn Guangzhou is about a 10 minute shuttle bus ride from the airport so quite convenient if you are on an overnight stop over in Guangzhou. The shuttle bus runs reasonably frequently from the airport, although to get the shuttle bus you will need to go to the departures terminal, go to the floor below all the check in desks and find Gate 20, the shuttle bus is clearly marked Holiday Inn and leaves from just outside the gate. See the attached photos for shuttle bus times as of Novembe...
The Holiday Inn Guangzhou is about a 10 minute shuttle bus ride from the airport so quite convenient if you are on an overnight stop over in Guangzhou. The shuttle bus runs reasonably frequently from the airport, although to get the shuttle bus you will need to go to the departures terminal, go to the floor below all the check in desks and find Gate 20, the shuttle bus is clearly marked Holiday Inn and leaves from just outside the gate. See the attached photos for shuttle bus times as of November 2016. it took us ages to find this information and we wandered the airport aimlessly for quite a while before I managed to get in touch with the hotel by phone. Our stay was booked by a travel agent, but it would be great if the shuttle bus info was provided on booking.
The reception staff were friendly, although the night staff didnt have very good English, which made it difficult when I became ravenous at 2 am. I wasnt able to ask about food options. There is no restaurant or room service available which is quite strange for an airport hotel. The only food options is a vending machine in reception with some pot noodles and a few other snack-type options. There are loads of restaurants in the local area, although we didnt try any as we went into Guangzhou instead. The hotel do supply bottled water which they seem happy to replenish if you drink the 2 bottles left in your room.
The rooms are fairly newly decorated, I have the feeling that its a fairly new hotel. The bathroom was nice with a big double shower, hair dryer, basin and toilet. There was also a little extendable washing line which is always helpful. The room was big with a massive king bed, a desk, a sofa and large built in wardrobe (includes a safe). The windows also open which is a bonus, but the air quality in Guangzhou is so poor that its probably best to keep them closed! The windows have single glazing which means quite a bit of outside noise travels into the room overnight, the hotel is in a busy local area so the noise never really stops. If you are a light sleeper, I reccomend taking ear plugs. The curtains are thick black out curtains.
The hotel is reasonably clean, though on the day of our arrival there were some long black hairs on our towels which is a little gross. Everything else was clean. They supply a great selection of toiletries including toothbrush, toothpaste, shower cap and shower gel. No conditioner was supplied so I reccomend you bring your own.
My booking included a chinese breakfast which I really enjoyed, though this may not be everyone's taste. It has chinese steam buns, noodles, rice, congee, hard boiled eggs, a few cereal choices and some watermelon. They also supply coffee and tea(not very nice!), the strangest provision was the 'juice', apple juice is neon green and tastes a little odd, and the orange juice was a strange thick consistency like nothing I have tried before! I ended up drinking water!
As I mentioned in the title, the hotel is really set up for Chinese visitors, the staff don't have the best English, though they do try to help and do their best to understand. The breakfast is a chinese style which I really enjoyed but may not be everyone's taste, and they dont have an guganhzhou maps (either street or metro) in English. We ended up finding an app that had an off line street map as it was very difficult to locate a street map (nothing at airport either).
As an FYI, its quite easy to get the shuttle bus to the aiport, and then get the metro into town from there. The metro has english on the maps and announcements so as long as you have an english metro map (download and print one before you arrive) it is easy to get around Guangzhou. As I mentioned, we found an offline app map invaluable as there doesnt seem to be english maps anywhere. Guangzhou is really interesitng and has some brilliant things to see so worth a visit in if you have time.
As per usual Holiday Inn policy, free wifi is offered in the lobby area, but not in rooms. I find it a bit odd this day and age that Holiday in still stick to this strange restrictions on wifi, and this its probbaly one of the worst points about the chain. The lobby does tend to have a few mosquitos flying about so it was uncomfortable to stay there too long to use the wifi.
Overall the hotel was okay for a short stay, though to really cater to the international market potential through the airport, they need to work on some of the things mentioned above. A basic room service menu is really important in an airport hotel so I am surprised this is missing.