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The Ritz-carlton, Chengdu

Chengdu, China (CTU)

Hotel + Flight from
Based on 422 reviews
Room & Rates
Important Information
No rooms found matching your search criteria. You have the following options:
The Ritz-carlton, Chengdu
269 Shuncheng Ave, Qingyang District, Chengdu, China 610017
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Audio/Visual Equipment
  • Babysitting
  • Ballroom
  • Banquet Facility
  • Beauty Shop/Salon
  • Business Center
  • Currency Exchange
  • Elevator / Lift
  • Event Catering
  • Fitness Facility
  • Free Local Calls
  • Free Parking
  • Gift Shop on Property
  • Indoor Pool
  • Lounge/Bar
  • Picnic Area
  • Sauna
  • Secretarial Services
  • Steam Room
  • Valet Parking
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 422 reviews
from Paris
Submitted on 11-10-2017
As a starting point, I must stay that I hesitated a lot between the Ritz-Carlton and the Temple House when preparing our trip to China. According to the experience we had, I took the right decision by staying at the Ritz Carlton. I will not describe again the benefits of this hotel but I will focus on what made the difference: the extraordinary attention that we benefited from the staff before we arrived in Chengdu, while we were there and even after our stay. The three more memorable examples... Read more
Sleep Quality
from Singapore, Singapore
Submitted on 11-09-2017
We booked our bridal suite at Ritz Chengdu as we have always trusted the quality the Ritz-Carlton name bears. Truth be told, Ritz never disappoints. The room was super spacious and carefully prepared for us to every granular detail. Located at one of the top floors, the bridal suite offers a sweeping city view in the heart of the town. We were very impressed by the refined decoration and romantic atmosphere created for us to sooth our mood and ease our nervousness prior to the wedding banquet. ... Read more
Sleep Quality
from San Francisco, California
Submitted on 11-08-2017
Nice hotel at the expected ritz standards. Lobby at 25th floor, a little unusual. Staff was extremely knowledgeable and helpful. Good city view from room due to the high floors. Walking distance to many eateries and tianfu square. Definitely would stay here again.
from Chongming County, China
Submitted on 11-07-2017
The hotel reception from the front desk to the operator is very careful and warm, which makes me very friendly. In particular, the operator received Hebe, and repeated phone calls to help solve the problem. The next time we go to chengdu, we will continue to check in with ritz-carlton.
from China
Submitted on 11-07-2017
First itâ??s pity to make a bad note for Ritz Carlton but here in Chengdu itâ??s inacceptable , First they absolutly donâ??t respect platinum member benefit . In the room to sleep itâ??s very difficult big noice from inside and outside but no one in the hĂ´tel take the phone to stop that ( from inside ) The room a really so small !!! Really small and again you can hear all the conversation of the next room . This hotel donâ??t have the standard of Ritz Carlton on my view ! Club floor ... Read more
from London, United Kingdom
Submitted on 11-05-2017
We stayed here for 4 nights recently as we were in town to run the Chengdu Rock n Roll half marathon. We were upgraded to a suite at minimal additional cost and provided access to the club lounge where we ate all our breakfasts and a few other light meals and drinks. The quality and attentiveness of service of the staff really stands out and is superior to what I have experienced at the Ritz Carlton in Beijing or Shanghai. And this runs through all the staff - they appear to have been well manag... Read more
from Genève
Submitted on 10-28-2017
Even before we arrived, our email exchanges with Ms. C. Chen (Guest recognition manager) let us envision a nice stay as she took our room location and healthy beverage requests (in room) into consideration. Once we arrived, the whole club team (from their manager Mr Huang to their 2 lovely trainees (Mandy and Fanny) made us feel welcome and 'showered us' with heartfelt good hotel service. Thank you for your professionalism. Our next destination, after Chengdu, was Sanya and our great experienc... Read more
from Hong Kong, China
Submitted on 10-22-2017
Upon checking in, we were upgraded to an executive club suite which was incredibly spacious and had all the latest mod cons and the room and bathroom was very luxurious. The bathroom even had special small sized fluffy bathrobes for the kids, which they loved. The room and bathroom were immaculately maintained. Upon checking in, when the front office staff noticed that we had a 2nd child, they immediately prepared an extra roll away bed in our suite within 5 minutes, although we checked in at ... Read more
from Calgary, Canada
Submitted on 10-22-2017
The hotel lobby is not located on the main floor, we check in on the 25th Floor front desk. Our rooms was on the 33rd floor. Good room size, very comfortable bed, desk was good size to work on. The Japanese water spray toilet with warm seat was very good. Double sink and large mirror in the bathroom was a plus. The staffs were very friendly, polite, helpful and professional, the room was luxury and comfortable. Excellent hotel, we Really enjoy staying there.
Submitted on 10-19-2017
This hotel is near perfect! Great location, attractive public rooms, spacious bedrooms and bathrooms, attentive service, great breakfast and probably the best hotel in Chengdu. Well done to all concerned! I'd like to specially commend on Fiona (Director of Rooms), Kevin (Concierge), Daniel and his team (the Chinese restaurant, LiXuan), for their excellent service and contribution to our stay in Chengdu.
Sleep Quality