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Grand Hyatt Santiago

Santiago de Chile, Chile (SCL)

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Based on 1858 reviews
Room & Rates

Grand Deluxe King

1 King Bed
560 sq feet (52 sq meters)

Free WiFi, bathrobes, safe, and coffee/tea maker
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Grand Deluxe

2 Twin Beds
560 sq feet (52 sq meters)

Free WiFi, bathrobes, safe, and coffee/tea maker
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Club Guestroom

1 King Bed
576 sq feet (53.5 sq meters)

Free WiFi, bathrobes, safe, and coffee/tea maker
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Diplomatic Suite

1 King Bed
1313 sq feet (122 sq meters)

Free WiFi, bathrobes, phone, and coffee/tea maker
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Grand Suite

1 King Bed
872 sq feet (81 sq meters)

Free WiFi, bathrobes, phone, and coffee/tea maker
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Grand Suite Terrace

1 King Bed
Free WiFi, bathrobes, phone, and coffee/tea maker
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Club Room, 1 King Bed

Club Room, 1 King Bed

1 King Bed
560-sq-foot (52-sq-meter) room with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Suite, 1 King Bed (Diplomatic )

Suite, 1 King Bed (Diplomatic )

1 King Bed
1561-sq-foot (145-sq-meter) room with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Executive Room

Grand, Executive Room

1 King Bed
807-sq-foot (75-sq-meter) room, furnished balcony with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Grand Suite

Grand, Grand Suite

1 King Bed
807-sq-foot (75-sq-meter) room with city and mountain views

Club/Executive Level - Club Lounge access
Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with coffee/tea maker
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Deluxe Room, 1 King Bed

Grand, Deluxe Room, 1 King Bed

1 King Bed
560-sq-foot (52-sq-meter) room with city views

Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Grand, Deluxe Room, 2 Single Beds

Grand, Deluxe Room, 2 Twin Beds

2 Twin Beds
560-sq-foot (52-sq-meter) room with city views

Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Grand, Room, View

Grand, Room, View

1 King Bed
560-sq-foot (52-sq-meter) room with mountain views

Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room

2 Twin Beds
560-sq-foot (52-sq-meter) room with city views

Club/Executive Level - Executive Lounge access
Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Club Room, View

1 King Bed
560-sq-foot (52-sq-meter) room with city views

Layout - Separate sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, Terrace (Diplomat)

1 King Bed
1550-sq-foot (144-sq-meter) room with city and mountain views

Layout - Living room and sitting area
Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and turndown service
Bathroom - Private bathroom, deep soaking bathtub
Practical - Safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Grand Hyatt Santiago
Kennedy Avenue #4601, Santiago, Chile 1025

Rooms
Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a 24-hour health club and an outdoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Santiago? This hotel has 6671 square feet (620 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.

Fees

  • Fee for buffet breakfast: CLP 16500 per person (approximately)
  • Airport shuttle fee: CLP 35000 per vehicle (roundtrip)
  • Pet fee: CLP 80 per pet, per night
  • Rollaway bed fee: CLP 39000 per night

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

  • Christmas Eve (24 December) Gala Dinner per adult: CLP 140000.00
  • New Year's Eve (31 December) Gala Dinner per adult: CLP 280000.00
  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

You'll be asked to pay the following charges at the property:

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance. The property will be renovating from 28 January 2016 to 30 November 2017 (completion date subject to change). The following areas are affected:

  • Select guestrooms

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Kiddie Pool
  • Laundry Services/Laundry Facility
  • Library / Video Library
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Ski In/Ski Out
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1858 reviews
from Singapore, Singapore
Submitted on 02-10-2017
Only feel that room furniture is old and sofa is not comfortable but staff told me is going to renovate and have new furniture, I also realized there are in work progress , I can heard from room during the day time!
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from New York
Submitted on 02-05-2017
I had a great experience arrive Grand Hyatt Santiago. It is a beautiful facility, clean, comfortable and a great spot to visit with the family. I want to mention that I was most impressed was for the honesty of the team at the Hyatt. I forgot my wallet at the Japanese restaurant and didn't realized until the following day. When I went back everything was intact and they saved it for me. I will definitely visit this hotel again
from Bellevue, Washington
Submitted on 02-03-2017
The Grand Hyatt Santiago is an impressive 20 story modern hotel with a soaring atrium lobby and well-designed, well-sized rooms. It is my second stay (the first was business, this was for pleasure). The rooms have a small living area which is two steps down from the sleeping area ... giving the room a greater sense of height and volume that would be the case on the basis of their square footage alone. Excellent bed and bedding. It falls short of a 5-star rating only because it is just on ... Read more
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from West Hills, California, United States
Submitted on 01-25-2017
Gorgeous hotel, great service and magnificent grounds are what the Grand Hyatt is all about. he restaurants are excellent, and the ambiance throughout is one of casual elegance. The ONLY drawback is not having more places to easily walk to from the hotel, as construction and a busy road are impediments. Would return if we ever go to Santiago again.
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from Corona , California USA
Submitted on 01-21-2017
Arrived at 11 am from the cruise port of Valparaiso booked through the courtesy of American Express fine hotels. We were whisked up to the executive floor where our room was waiting for us. The accommodations were wonderful and a suite was assigned to us. The room was spotless- the amenities included a free bottle of wine, a free couples massage for 50 minutes. The breakfast was great and we were invited to their happy hour in the evenings where cocktails and wines were free.The staff were court... Read more
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from Corona , California USA
Submitted on 01-21-2017
Stayed one night through American Express fine hotels. The experience was beyond belief. ,On arrival we were whisked up to the executive floor where an immediate check in was available at 11 am - the room was a suite with a view. Breakfast was excellent , we were invited to evening cocktails on the executive floor without a charge - internet service included a printer at no charge. , The staff were courteous and kind and went out of the way to help. The room was spotlessly clean. We regret no... Read more
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from NEW HOPE
Submitted on 01-17-2017
Room was extra large, a mini-suite. Only complaint was a one step drop between sections, very disconcerting in the dark. Hotel staff friemdly and someone always speaks English. Pool is very nice and there is cabana seating outside for drinks and dining. They have multiple restaurants, but food is just average. Clean and safe, a few blocks from a large shopping mall. Downtown is nearby but it is best to take a taxi with a rate negotiated at the hotel.
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from
Submitted on 01-15-2017
This hotel is in a great position with a lot of restaurants, shopping centers and the cbd all within walking distance. The food in all the hotels restaurants was a good standard for Santiago with some great wine choices . The pool area is excellent with a lovely waterfall. Staff went out of their way to make sure that our stay was great and I must mention Madelyne (club) who almost had a motherly concern for our well-being .Other notable staff were Jessica , Daniela (both in the club) and Stepha... Read more
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from
Submitted on 01-11-2017
Stayed for a week over the holidays. Overall OK, but not to Grand Hyatt standards. I had better service at Hyatt Place. Construction on the hotel continues, and given how long it has been going on it will be another 3 or 4 years before it is done. Road work on burying the Kennedy freeway makes the outside a mess with odd traffic patterns in front of the hotel. Room service was hit or miss and arrived before 10am on 3 of the day, sometimes it was done, sometimes it was sort of done, and som... Read more
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from Sao Paulo, SP
Submitted on 01-09-2017
This is the 5th time I stay in this hotel. It was excellent, but now the services are not good. The room service MUST be improved. To slow, not friendly. It is faster to buy your own food in Mc Donalds than ordering the food in the hotel. The parking service is confuse. Some days you have vallet service. Some days you have to park your car. You´d better ask how to park.
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