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W Santiago

Santiago de Chile, Chile (SCL)

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Hotel Specials
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Based on 1547 reviews
Room & Rates

Fantastic Suite, 1 King Bed

1 King Bed
840-861 sq feet (78-80 sq meters)

Layout - Separate living room
Internet - WiFi
Entertainment - 42-inch plasma TV with premium channels, pay movies, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, phone, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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COOL CORNER

1 King Bed
463-sq-foot (43-sq-meter) room with city views

Internet - WiFi
Entertainment - 42-inch plasma TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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SPECTACULAR ROOM

2 Queen Beds
581-sq-foot (54-sq-meter) room with city views

Internet - WiFi
Entertainment - 42-inch plasma TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Suite

1 King Bed
1076-sq-foot (100-sq-meter) room with city views

Layout - Living room, dining area, and sitting area
Internet - WiFi
Entertainment - 42-inch plasma TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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WONDERFUL KING

1 King Bed or 2 Twin Beds
377-sq-foot (35-sq-meter) room with city views

Internet - WiFi
Entertainment - 42-inch plasma TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Wow Suite

1 King Bed
1087-sq-foot (101-sq-meter) individually decorated room, balcony with city views

Layout - Living room, dining area, and sitting area
Internet - WiFi
Entertainment - 42-inch plasma TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, laptop-compatible safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Wonderful Room

1 King Bed or 2 Twin Beds
301-441 sq feet (28-41 sq meters)

Internet - WiFi
Entertainment - 42-inch plasma TV with premium channels, pay movies, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, phone, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Spectacular Room, 1 King Bed

1 King Bed
420-581-sq-foot (39-54-sq-meter) individually decorated room with a balcony

Internet - WiFi
Entertainment - 42-inch plasma TV with premium channels, pay movies, iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub
Practical - Washer/dryer, phone, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
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Cool Corner Room, 1 King Bed, Corner

1 King Bed
560-sq-foot (52-sq-meter) individually decorated room with a balcony

Internet - WiFi
Entertainment - 42-inch plasma TV, premium channels, and iPod dock
Food & Drink - Coffee/tea maker, minibar, 24-hour room service, and free bottled water
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, bathrobes, and slippers
Practical - Washer/dryer, phone, and laptop-compatible safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
Connecting/adjoining rooms can be requested, subject to availability
 
Hide room details
W Santiago
Isidora Goyenechea 3000 Las Condes, Santiago, Chile

Resort Details

The preferred airport for W Santiago is Santiago (SCL-Arturo Merino Benitez) - 18.3 km / 11.4 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.
Know Before You Go This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Breakfast fee: between CLP 12500 and CLP 16500 per person (approximately) Fee for in-room wireless Internet: CLP 7500 per day (3-device limit, rates may vary) Fee for wireless Internet in public areas: CLP 6000 per day (rates may vary) Airport shuttle fee: CLP 42000 per vehicle (one way) Self parking fee: CLP 10000.00 per day Pet fee: CLP 60000 per pet, per day Rollaway bed fee: CLP 75 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest. We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Property Location With a stay at W Santiago in Santiago (El Golf), you'll be minutes from Peru Plaza and close to San Cristobal Hill. This 5-star hotel is within close proximity of Los Leones Golf Club and Costanera Center. Rooms Make yourself at home in one of the 196 individually decorated guestrooms, featuring iPod docking stations and plasma televisions. Wireless Internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Amenities Enjoy the convenience of ski-in/ski-out access at this hotel, which also features a nightclub and an outdoor pool. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands. Dining Enjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Business, Other Amenities Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Recreational amenities at the hotel include ski-in/ski-out access, an outdoor pool, a sauna, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Night Club
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Shuttle To Airport (surcharge)
  • Ski In/Ski Out
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1547 reviews
from Miami
Submitted on 11-15-2017
Hotel W is loosing its shine ... room need upgrade and painting . Carpet old and dusty. Bathroom smells and need renovation. Roof top is excellent with amazing view ! Customer Service remain good and professional.
from Canberra, Australia
Submitted on 11-11-2017
For my first visit to Santiago I could not have asked for a better hotel experience. I am a regular business traveller and I've stayed at many, many hotels for work and for my money I think the W Santiago hit the right notes across the board - this is not always so easy to do when you are positioning your hotel as hip/trendy and business friendly at the same time. I think they got the balance exactly right, mostly due to the staff who were terrific and the amenities which were modern, efficien... Read more
from Harrogate, United Kingdom
Submitted on 11-04-2017
Even if you are not staying at the hotel have a drink on the rooftop bar - think opening time 7pm. We loved the views of the city and snow capped Andes. Quiet which was good. Only downside is the furniture was starting to look a little tired. We liked this part of town as a more shiny and new and upmarket contrast to the rest of the city - nice for a more sophisticated evening out.
from Telford, United Kingdom
Submitted on 11-02-2017
This is a very nice city hotel but unfortunately we had to share it with other guests who were being put up by Mercedes as part of a vehicle launch. Much was geared to these corporate customers - most disappointing was that we were not permitted to sit in a large part of the terrace bar, even though the Mercedes guests were not using it. The special check in desk for Mercedes was manned by staff who ruined the peace and quiet of the lovely lounge. No free wifi in the rooms only in the public lou... Read more
from Bribie Island, Australia
Submitted on 10-31-2017
The W is a very querky hotel, but in a good way, the staff could not be more helpful. the rooms are spacious, AC is over efficient. beds great the shower is a brilliant design the toilet is a bit dark. The decor is different or unique but works, the food is good and plentiful and plenty of staff to help. The only negative is a pay for use Wifi
Cleanliness
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from Yekaterinburg, Russia
Submitted on 10-30-2017
Typical W . . . It is a great 5-star hotel. The knowledgeable and friendly concierge and other staff are attentive and quick to provide any assistance requested. Being a Platinum member, I received a slightly larger room, which certainly met my expectations of a five-star hotel, and high-speed internet was free. W??s location is central and within walking distance of many places. Great city and Andes views from the rooftop pool and bar. Cuisine offerings and quality are excellent. As an S... Read more
Cleanliness
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from Toronto, Canada
Submitted on 10-22-2017
I stayed at the W Hotel Santiago Chile Oct 10-20, 2017. The staff are always willing and able to do whatever is necessary to make your stay as enjoyable as possible. While outside of the hotel my wallet and passport were stolen. Not a great experience to say the least. That night they sent a bottle of wine with some nuts and strawberries to my room. I had to make numerous called to Amex and VISA to cancel the cards. Upon checking out there were charges for these calls amounting to $361USD.... Read more
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from Palm Springs, California
Submitted on 10-19-2017
I have. Even here too many times today I decide to visit w lounge. Second night in a row they ask me if I want dinner or a drink seat in a bar or restourant or just a sofa , never had this kind of choice in a Hotel . I choose the bar. I was greeted by 33 years old manager by the name Juan Z. He called me Hi Andy hello how do you know my name from last night . Ten minute go by this manger is working in the bar I asked him why are you a bartender well I use to be a bartender we have full house I h... Read more
from Mexico City, Mexico
Submitted on 10-18-2017
It's a nightmare trying to have dinner in the restaurant, as other people reserve the whole venue for other events. Constanza, from the restaurant is quite rude and passive-agressive so, avoid dining here all in all. Good hotel. Good customer service, except Constanza and the restaurants.
from
Submitted on 10-16-2017
The cocktails are amazingly tasty. A bit pricey, but it is a fancy rooftop terrace. The view at night is wonderful. One day we ran into a silent techno disco, which was great fun. Other nights it's great for a drink out or date.
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