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Isabella Hotel and Suites

Toronto, ON, Canada (YYZ)

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Based on 315 reviews
Room & Rates
Standard Queen Room

Standard Queen Room

1 Queen Bed
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Deluxe Queen Room

Deluxe Queen Room

1 Queen Bed
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 Queen Beds
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Smoking/Non Smoking
 
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Standard Double Room

Standard Double Room

1 Double Bed
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
 
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Standard Suite, 1 Queen Bed

Standard Suite, 1 Queen Bed

1 Queen Bed
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
 
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Deluxe Queen Suite with Sofabed

Deluxe Queen Suite with Sofabed

1 Queen Bed and 1 Double Sofa Bed
Layout - Separate living room
Relax - Fireplace
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, jetted bathtub and separate shower
Practical - Free local calls and iron/ironing board (on request); rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
 
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Isabella Hotel and Suites
556 Sherbourne St, Toronto, ON Canada M4X1L3

Resort Details

Panasonic Theatre - 0.8 km / 0.5 mi Allan Gardens - 0.9 km / 0.6 mi Toronto Public Library - 1 km / 0.6 mi Riverdale Farm - 1.3 km / 0.8 mi Ryerson University - 1.3 km / 0.8 mi Gardiner Museum - 1.4 km / 0.9 mi Royal Ontario Museum - 1.5 km / 0.9 mi Riverdale Park - 1.5 km / 0.9 mi Yonge-Dundas Square - 1.6 km / 1 mi Queen's Park - 1.6 km / 1 mi Mackenzie House - 1.6 km / 1 mi Royal Conservatory of Music - 1.7 km / 1 mi Hospital for Sick Children - 1.7 km / 1.1 mi University of Toronto - 1.7 km / 1.1 mi St. Michael's Cathedral - 1.7 km / 1.1 mi
Enjoy a satisfying meal at a restaurant serving guests of Isabella Hotel and Suites. Quench your thirst with your favorite drink at a bar/lounge.
Know Before You Go Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Self parking fee: CAD 30.00 per night Early check-in fee: CAD 15.00 per hour Late check-out fee: CAD 15.00 per hour, up till 2:00 p.m. Rollaway bed fee: CAD 10.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes You'll be asked to pay the following charges at the property: Deposit: CAD 100-250 per stay We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Enjoy a satisfying meal at a restaurant serving guests of Isabella Hotel and Suites. Quench your thirst with your favorite drink at a bar/lounge.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Fireplace in Lobby
  • Free Breakfast
  • Free Local Calls
  • Lounge/Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 315 reviews
from Alachua, Florida
Submitted on 11-22-2017
My room was small with no closet which is was not a problem. Bathroom had a great shower but could have used a good cleaning. Mildew was the biggest issue. First day there was no maid service. When there was maid service it could have been done better. I not a very picky person but things like dirty glasses and a dirty coffee pot were not attended to. A little attention to detail is needed. For some reason I heard doors in the hallway slamming all night long. Why? I have no idea.
Location
Service
Sleep Quality
from Heerlen, The Netherlands
Submitted on 11-14-2017
We were a little skeptical about this hotel because of the reviews. I even thought about canceling it. When we opened the door we prepared for the worst. ( Mostly because the hotel we came from was terrible ) But we were relieved straight away. The room looked clean and was big enough for two suitcases. ( There might be a difference in sizes but the room we had was big enough ) The bed was very comfortable and clean. The bathroom looked clean and the wallpaper gave a nice vibe in the room. It wa... Read more
Cleanliness
Service
Sleep Quality
from Flagstaff, Arizona
Submitted on 11-12-2017
I??m just going to repost my review from yelp. I? will start off by saying this was not my first choice in hotels. I? stayed here a few nights as the people I? met up with from another country were also staying here. Ok so don??t come here if you plan to get any sleep. First night, heard somebody moaning up a storm from the room across from mine. I??m sure this was a paid by the hour lady as it went on for a long time. Through out the other nights I? kept getting woken up by people do... Read more
from Sao Paulo, SP
Submitted on 11-02-2017
The hotel is well located. That`s the best reference. The installations aren't so new, but do work. The elevator is really needed, but is small, as the room. Breakfast hasn't many options. It is comfortable for a short stay. I stayed there just one night, between arrival from Montreal and departure to Brazil. For longer it may become not so comfortable.
Location
Service
Value
from Lake District
Submitted on 10-22-2017
We had planned this trip for a long time as we were going to see the Invictus Games, we had read lots of reviews and thought we were making a reasonable choice. We went by the pictures on their website which looked fine and nice comments about the staff. Boy were we disappointed, our room was nothing like the pictures on the website. We were gutted. The lady behind reception tried to make me feel better but I was gutted. The sheets aren??t ironed, there was no draws, nowhere to put your clothes... Read more
from Adelaide, Australia
Submitted on 10-19-2017
We travel and stay often in hotels and stayed in this hotel in July 2017 with experiences that qualify perhaps as our worst ones. We still feel anger for the unclean room and bed and extremely poor and offensive service.
Rooms
Service
Sleep Quality
from St Helens, United Kingdom
Submitted on 10-06-2017
Stayed here for 4 nights and was very disappointed as apart from the lobby/bar area the rest of the hotel is quite run down and quite shabby. The rooms are tiny which was ok but it was smelly and the quality of the furnishings etc was poor. The lift was quite frankly appallingly filthy and in need of a deep clean. Breakfast was ok if a little basic. On the plus side the reception staff were helpful and friendly. Location near to a metro station was a bonus
Cleanliness
Location
Service
from
Submitted on 10-03-2017
I'd give a 3.5 - yes the rooms are small but unless you NEED the space, it's just fine. Someone else called the elevator a coffin and I second that... use the stairs if you can. There were some issues with our room: crack in the shower door, had to hold down the handle to flush the toilet, the previous occupant's garbage was still there when we checked in... Parking is just around the corner and across the street. Continental breakfast is not a large variety but that didn't bother us. Overall... Read more
Rooms
Service
Value
from Brisbane, Australia
Submitted on 09-27-2017
This hotel looked OK in the photos, but it is in a very run-down condition. It is located in what could only be described as the cities wellfare capital. It was not close to any main attractions or shopping precincts. There was a lot of junk in the outdoor front entrance area. Parking is available at a cost, as mentioned in the booking information. The breakfast included is minimal, but sufficient. The rooms are unexpectedly small with basic facilities. Also, don't forget, taxes are often not in... Read more
Location
Rooms
Service
from Toronto, Canada
Submitted on 01-30-2017
The rooms are small, and the bathrooms tinier - we had a hard time fitting in the door of the shower - if we were any bigger we'd not get through the door. However, it's very clear on their website the size of the rooms - about 200-250 sq feet; just enough room for a bed and a bedside table. The price is right; the room was clean; and it was quiet. Bed was comfy. Central location, 2 blocks to the subway, easy to get around anywhere we wanted downtown. Continental breakfast is lacking, but... Read more
Rooms
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