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Novum Hotel Cristall Wien

Wien (Vienna), Austria (VIE)

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Hotel Specials
Hotel + Flight from
WAS
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Package Specials
Based on 157 reviews
Room & Rates

Single Room, 1 Twin Bed

1 Twin Bed
161-sq-foot (15-sq-meter) room with city views

Free WiFi, a hair dryer, and safe
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Double Room

1 Double Bed
215-sq-foot (20-sq-meter) room with city views

Free WiFi, a hair dryer, and safe
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Triple Room

1 Double Bed and 1 Twin Bed or 3 Twin Beds
269-sq-foot (25-sq-meter) room with city views

Free WiFi, a hair dryer, and safe
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Quadruple Room

2 Double Beds or 1 Double Bed
323-sq-foot (30-sq-meter) room with city views

Free WiFi, a hair dryer, and safe
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Double Room Single Use

1 Double Bed
215-sq-foot (20-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Single Room

1 Twin Bed
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Double Room Single Use

2 Twin Beds
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Standard Double Room

2 Twin Beds
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Triple Room

3 Twin Beds
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Family Room

4 Twin Beds
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Deluxe Double Room

2 Twin Beds
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Economy Single Room

Economy Single Room

1 Twin Bed
140-sq-foot (13-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Standard Double or Twin Room

Standard Double or Twin Room

2 Twin Beds
205-sq-foot (19-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Standard Double Room

Standard Double Room

2 Twin Beds
205-sq-foot (19-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Standard Twin Room

Standard Twin Room

2 Twin Beds
205-sq-foot (19-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Comfort Double Room Single Use

Comfort Double Room Single Use

2 Twin Beds
258-sq-foot (24-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Comfort Double Room

Comfort Double Room

2 Twin Beds
258-sq-foot (24-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
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Standard Double or Twin Room (Single Use)

Standard Double or Twin Room (Single Use)

2 Twin Beds
Overlooking the city

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Triple Room

Triple Room

3 Twin Beds
248-sq-foot (23-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Quadruple Room

Quadruple Room

2 Double Beds
258-sq-foot (24-sq-meter) room with city views

Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details

Standard Double Room Single Use

1 Twin Bed
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Standard Double or Twin Room Single Use

Standard Double or Twin Room Single Use

1 Twin Bed
Internet - Free WiFi
Entertainment - Cable channels
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a bathtub or shower
Practical - Safe, desk, and yard; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Non-Smoking
Hide room details
Novum Hotel Cristall Wien
Franzensbruckenstrasse 9, Vienna, Austria 1020

Rooms
Make yourself at home in one of the 55 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and tour/ticket assistance.

Dining
Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 3 star.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12,90 for adults and EUR 6,45 for children (approximately)
  • Self parking fee: EUR 15.00 per day (in/out privileges)
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

  • A 2.832 percent city/local tax will be charged

AMENITIES:
  • 24-Hour Front Desk
  • Elevator / Lift
  • Express Check-In
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 157 reviews
from Madrid, Spain
Submitted on 01-26-2017
This place is horrible. It's almost impossible to get a decent wifi in the rooms, the stuff is not friendly at all, very rude and rooms are insanely cold, wich is unacceptable during winter. Please, if you have the chance to stay in another place, do it. I won't come back EVER. I haven't tried the breakfast, but according to the reviews... Won't do it. What a waste of money being here...
from
Submitted on 01-16-2017
Hot water was turned off for a day with no notice, Wi-Fi signal was terrible, rooms were cold with no extra blankets or way to turn heating up. Was very dissapointing to say the least. Would not recommend staying here.
from Melbourne, Australia
Submitted on 01-01-2017
A bit Faulty Towers but we were caught out and this place was available. We stayed three nights and the beds were not made once or the towels changed. The floor was grotty. The lift wasn't working - not sure it does at all. The receptionist was very helpful. Great location though!
Location
Service
Sleep Quality
from
Submitted on 12-30-2016
We waiting about half an hour to check if theres a room available, after we paid 90euro for the room we entered and we found that the room was not cleaned from the people before us :( dusbins full and shower full of hair also the beds weren't made
from Wolverhampton, United Kingdom
Submitted on 12-06-2016
Conveniently close to the red light district and sex shops. Dirty unmade beds. Bins overflowing with rubbish. Pillows stinking of the last guests perfume.I complained to the staff. Nothing was done we had to sleep in dirty unmade beds. Really nobody cares. I tried to complain when we got back but no answers to me emails or numerous calls. two weeks later still nothing. These people simply do not give a damn.
Rooms
Service
from
Submitted on 09-26-2016
We stayed for 2 nights in september. The receptionist didn't seem to like his job that much, and acted like he wanted to be anywhere else but there. The room was on the first floor and when we got there the room was freezing. We went right to the reception and asked them to turn up the heat, but he said it sometimes dosent work because the owners decide to turn off the heat for the whole hotel. We got a blanket for sharing instead. There is no heat in the bathroom eather, so taking a shower is a... Read more
Rooms
Service
Value
from
Submitted on 07-31-2016
Very good hotel,location is ok because is very close tu bahnstation from where you can take the u-bahn to get where you want in Viena.The furniture and stuff in the room are quit old and need a renovation but it was clean,room was big,the bed comfortable. Any case for a short stay in Viena i recomand this hotel! I give a good review because of it's location!
from Hong Kong, null, Hong Kong
Submitted on 07-01-2016
Stayed for 2 nights and feel okay about it! It is well located, 5 mins from metro station. Staffs are friendly and willing to help when requested :). The hotel itself has some history so it is quite old on design and tangibles. The room is not air-conditioned so it will be quite hot in summer. Despite that the room is clean, bathroom is tidy, bed is comfy too :) it's just the tv that is not functioning quite well when we try to watch the EURO matches!
from Nice, France
Submitted on 06-09-2016
The hotel is alright, and easy to reach, but the are is very sketchy. One of the worst in Vienna. Otherwise, the staff was not very friendly, but not unfriendly either. It's good value for money and clean, but choose a different hotel due to the location.
from Michigan
Submitted on 05-30-2016
The front desk guy was extremely rude with a terrible attitude. We were spoken to in an extremely unpleasant tone. We felt that we were being talked down to and were made to feel very stupid. We were shocked at first but we blamed the language barriers; him, instead of apologizing, he offered us to to watch the video recording to prove that he was not wrong. I believe that he needs to have some training on what customer service and good manners actually mean. As far as the hotel goes, it is ol... Read more
Location
Service
Sleep Quality
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