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Hotel Mercure Wien Westbahnhof

Wien (Vienna), Austria (VIE)

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Based on 913 reviews
Room & Rates
Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds

2 Twin Beds
215 sq feet (20 sq meters)

Free WiFi, a hair dryer, laptop-compatible safe, and refrigerator
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Standard Room, 2 Twin Beds

2 Twin Beds
215 sq feet (20 sq meters)

Free WiFi, a hair dryer, desk, and room service
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Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

2 Twin Beds
215 sq feet (20 sq meters)

Free WiFi, a hair dryer, desk, and refrigerator
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Classic Twin Room, 2 Twin Beds

2 Twin Beds
Free WiFi, a hair dryer, desk, and room service
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Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

1 Queen Bed
215 sq feet (20 sq meters)

Free WiFi, a hair dryer, laptop-compatible safe, and espresso maker
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Standard Room, 1 Single Bed

1 Twin Bed
129 sq feet (12 sq meters)

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
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Family Suite, 1 Double Bed

Family Suite, 1 Double Bed

1 Double Bed
323 sq feet (30 sq meters)

Free WiFi, a hair dryer, sofa bed, and coffee/tea maker
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Hotel Mercure Wien Westbahnhof
Felberstrasse 4, Vienna, Austria 1150

Rooms
Stay in one of 252 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless Internet access and concierge services.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Vienna? This hotel has facilities measuring 2799 square feet (260 square meters), including meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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National Rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Airport shuttle fee: EUR 40-50 per vehicle (one way)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 9 per pet, per day
  • Rollaway bed fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Sauna
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 913 reviews
from New Delhi, India
Submitted on 02-04-2017
Very good facilities, nice location and well connected. Cooperative and very well behaved staff. We enjoyed our trip and the hotel made us to felt home. I will recommend this hotel for a very comfortable stay in Vienna
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from Wickersley, United Kingdom
Submitted on 02-03-2017
Booked with Fleetway Travel and found the 3 night break excellent value. We were upgraded to a superior room and were allowed to check in early. Comfortable bed and good bathroom. The first 2 mornings breakfast was very relaxed, but on the third morning it was extremely busy and we had to wait for a free table. The restaurant did not seem very popular and the menu was very limited but as it was so cold out, we decided to have the 'special' which was steak and was very good. We found the locatio... Read more
from S√£o Carlos,SP
Submitted on 02-01-2017
This hotel is located beside Wien Westbanhof station, so reaching it is really easy. It can be reached from the airport with the airport bus ta goes to Europlatz at 8 euros per person, or from any station. The hotel's staff is really helpful, rooms are clean, breakfast is amazing, beds are comfortable and the room size is enough to keep you and your bags. The hotel is near all main attraction. The inere stradt is 2 km from the hotel, the schonbrun palace is 3 km from hotel. Mariahilfer Strabe, ... Read more
Location
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Value
from Warsaw, Poland
Submitted on 01-18-2017
First of all, it took ages to check in, with just two people working at the reception desk. I got a room facing a very busy street, with a window, which frame was damaged, so it could not seal the sounds off. I asked for another room and finally got it in the other part of the hotel building, which meant going through the conference rooms area to get to a small, old elevator servicing that part of the building. The rooms looked as if they have not been renovated since the 70ies. I have been ther... Read more
Location
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Value
from Frankfurt, Germany
Submitted on 01-18-2017
I had a very nice welcome from fornt desk staff. Nice breakfast. Hotel located in the city center opposite of West-Bahnhof. To be honest this hotel extremely run-down....clean but looks used...probably needs complete restoration. Comfy bed ... I had good sleep at night.
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from Ghent
Submitted on 01-17-2017
First of all, this hotel is perhaps a little bit further from the historical city centre than some other options you have, so make sure you understand that if you want to visit Vienna. However, it is right next to the West station in Vienna which certainly makes it well connected. Getting to it from the airport is very easy, but make sure you check well what option you take. Vienna airport advertises their CAT train service heavily, but there is a direct and very comfortable airport bus from the... Read more
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from Kufstein, Austria
Submitted on 01-16-2017
I ended up in this prominent hotel due to an unexpectedly delayed flight. Initially not satisfied with the circumstances, I appeared in the foyer of the Hotel Mercure. The service was more than sufficiently good, with congenial receptionists and bartenders. After the check-in, I made my way to the room (5th floor with a great view), which was well organised and maintained. All in all, my one-night stay was pleased and I am looking forward to the next appearance in Hotel Mercure.
from Budapest, Hungary
Submitted on 01-13-2017
In the begining of the very cold January I have stayed in this nice hotel close to the Mariahilfer strasse. Excellent location for staying in Vienna for several days either for business or leisure. Cozy and nice. Rooms ar solid and convenient. The bed is large and fine. The bathroom is also very good.
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from Semarang, Indonesia
Submitted on 01-05-2017
This time, I would like to share my experience staying at Mercure Wien Westbahnhof 3 weeks ago. Upon our arrival by tram # 58 (If I was not mistaken) right across from Westbahnhof station, we had to walk one block before reaching the hotel : The hotel is located next to Motel One in Westbahnhof station. It took approx. 15 minutes or less to reach Vienna/Wien Hbf from the hotel. Upon our arrival, check-in time was average and at one time, the guy at the front desk asked me to produce the hard co... Read more
Location
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from Bristol, United Kingdom
Submitted on 12-30-2016
Again we set off from Bristol flying Easyjet to Vienna and our private transfer to the Hotel Mercure Westbahnhof made the journey seamless and this was complemented by the friendly efficient reception staff who made check-in and arrival to our room a painless process. The room (superior grade) was in a pristine state and was above our expectations given some of the negative hotel reviews we read prior to departure. They were just not true and certainly not the experience we had. The included bre... Read more
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