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End-of-Month Sale! Extra $200 OFF Details

Best Western Hotel Pension Arenberg

Wien (Vienna), Austria (VIE)

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Based on 252 reviews
Room & Rates

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Single Bed, Non Smoking

1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking

1 King Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed, Non Smoking

1 King Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking

1 King Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Room, Multiple Beds, Non Smoking

1 Double Bed and 1 Twin Bed
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite, Multiple Beds, Non Smoking

4 Twin Beds
Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 King Bed
151 sq feet (14 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

1 Twin Bed
151 sq feet (14 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 King Bed
151 sq feet (14 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

1 King Bed
205 sq feet (19 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

1 King Bed
215 sq feet (20 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking

2 Twin Beds
248 sq feet (23 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking

4 Twin Beds
248 sq feet (23 sq meters)

Relax - In-room massage available
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Sleep - Turndown service
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double Room, 1 Queen Bed

1 Queen Bed
Free WiFi, a hair dryer, free local calls, and room service
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Standard Single Room

1 Queen Bed or 1 Twin Bed
Free WiFi, a hair dryer, free local calls, and room service
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Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

1 King Bed
Free WiFi, a hair dryer, free local calls, and room service
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Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed

1 Queen Bed
Free WiFi, a hair dryer, free local calls, and room service
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Junior Suite

1 King Bed or 2 Twin Beds
Free WiFi, a hair dryer, free local calls, and room service
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Deluxe Room, 1 King or 1 Queen Bed

Deluxe Room, 1 King or 1 Queen Bed

1 King Bed or 1 Queen Bed
Free WiFi, a hair dryer, free local calls, and room service
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Best Western Hotel Pension Arenberg
Stubenring 2, Vienna, Austria 1010

Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and gift shops/newsstands. This hotel also features a television in a common area and tour/ticket assistance.

Dining
Take advantage of the hotel's room service (during limited hours).

Business, Other Amenities
Featured amenities include limo/town car service, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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Know Before You Go

  • A resort fee is included in the total price displayed.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 49 per vehicle (one way)
  • Self parking fee: EUR 28 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

  • Resort fee
  • A city/local tax will be charged
 

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Porter / Bellhop
  • Room Service
  • Shuttle To Airport (surcharge)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 252 reviews
from York
Submitted on 11-28-2016
We were 3 couples staying here in 3 double rooms. One of the rooms had no curtains up and when requested, was told it would be looked into which it never was. As our friends like to sleep in a dark room this was not a good start. Our room was roasting hot when we went into it and when I asked how the a/c worked, was told its turned off in winter. When i did speak to the manager on the phone I was told to open the window!! On the first morning there was no hot water throughout the hotel with the ... Read more
Rooms
Service
Sleep Quality
from switzerland
Submitted on 11-27-2016
This hotel is situated on the second and third floor of a building ten minutes from the Stephanplatz. There is no lobby and the reception was brusque and unsmiling and showed us to a very small room with two beds one of which was a fold up bed. We paid 220 per night so not cheap! We refused to accept it and were given another room. The junior suites are spacious and elegantly decorated but our bathroom was dated and the separate toilet room was so small we couldn't sit and close the door at th... Read more
from Bern, Switzerland
Submitted on 10-28-2016
it was just a bad decision to stay in this hotel. there are many other hotels with similar prices but of better quality. it is absolutely unfriendly environment in there if you travel with kids. almost no space in there, the hall is dark and narrow. the elevator reminds me of iron coffins from horror-films.
Cleanliness
Service
Value
from Calgary, Canada
Submitted on 10-08-2016
We booked this hotel for 5 days because of location and price. When we arrived we were very disappointed with the room. The standard room is two twin beds. We got two beds, but one was a size of a child twin and one was a cot. Now, Vienna is expenses, but the price we paid we were not going to sleep on a cot. I explained this to the gal at the front desk that this was unacceptable. She was very professional and change us to a superior suite for the next day. Like I said the staff is very f... Read more
from Lakeland, Florida
Submitted on 10-02-2016
From the street, and in the first floor lobby, you might think you made a bad decision about your hotel choice. But once you reach your room, you realize, you are staying in a historical site, with very nice accommodations. Very good breakfast, beautiful room, with a good view of the street. Very close to the shopping district.
Service
Sleep Quality
Value
from Madrid, Spain
Submitted on 08-22-2016
I would recommend this place to stay at during your stay at Wien: the rooms are clean, cosy, The breakfast offer is quite big and good. However, the only negative point was the wifi that i could not receive from my room. All the rest was perfect!
Cleanliness
Service
Value
from
Submitted on 06-22-2016
Arrived Monday 20th to a very confused reception. Had a car but he refused to let me use one of the two parking spaces allocated to the hotel in the garage. Requesting the size of the car (Hire Car Audi A3) then suggested I used the public parking 70m away and stated I would get the same discounted price. He later didn't know how to allocate the discount. I was travelling with 2 work colleagues and it took 1hr to check us in? Room was small, the king size bed selected for the price during booki... Read more
Service
Sleep Quality
Value
from Milton Keynes, United Kingdom
Submitted on 06-10-2016
Very strange entrance, hotel within a building over part of two floors of it. Arrived early and could leave cases. Bedroom and bathroom good size. Personnel opinion too much furniture in room. Bed must have been a queen, it was extremely comfortable. Breakfast included and that was fine, although very crapped as buffet style. Located a couple of minutes from main area so excellent location. Good price for location and breakfast included - would recommend.
Cleanliness
Rooms
Service
from Madison, United States
Submitted on 06-01-2016
The staff was very helpful, the room was quiet, the bed was great, the internet worked. The city, subway, and river were just outside the front door. The mall was not far from the hotel so anything forgotten or lost could be replaced.
Cleanliness
Location
Rooms
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Value
from London, United Kingdom
Submitted on 05-17-2016
I am appalled at the way I have been treated by Best Western and Booking.com. I pre-booked and paid for a room at this Best Western in Vienna. I was phoned mid-afternoon on the day of check-in, - well after check in time and while I was still in transit from London and was told that my hotel room had been cancelled. I phoned the hotel repeatedly to find out why and what i was expected to do and was told to go to the Best Western and I would be sent to another hotel "nearby", Eventually i spoke t... Read more
Location
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