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Hotel Mercure Wien Westbahnhof

Wien (Vienna), Austria (VIE)

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Based on 913 reviews
Room & Rates
Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds

2 Twin Beds
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Standard Room, 2 Twin Beds

2 Twin Beds
215 sq feet (20 sq meters)

Internet - Free WiFi and wired Internet access
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping
Smoking/Non Smoking
 
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Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds

2 Twin Beds
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request); rollaway/extra beds and free cribs/infant beds available on request
Comfort - Daily housekeeping
Smoking/Non Smoking
 
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Classic Twin Room, 2 Twin Beds

2 Twin Beds
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Room service
Bathroom - Free toiletries and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping
Smoking/Non Smoking
 
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Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

1 Queen Bed
215 sq feet (20 sq meters)

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Espresso maker, free minibar items, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, free weekday newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Standard Room, 1 Single Bed

1 Twin Bed
129 sq feet (12 sq meters)

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Smoking/Non Smoking
 
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Family Suite, 1 Double Bed

Family Suite, 1 Double Bed

1 Double Bed
323 sq feet (30 sq meters)

Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker, minibar, and room service
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, laptop-compatible safe, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Smoking/Non Smoking
 
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Hotel Mercure Wien Westbahnhof
Felberstrasse 4, Vienna, Austria 1150

Resort Details

The preferred airport for Hotel Mercure Wien Westbahnhof is Vienna (VIE-Vienna Intl.) - 17.6 km / 10.9 mi. Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0.1 km and mile.
Enjoy a meal at a restaurant or in a coffee shop/caf. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
National Rating Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars. Know Before You Go One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 14 per person (approximately) Self parking fee: EUR 15 per day Pet fee: EUR 9 per pet, per day Rollaway bed fee: EUR 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Enjoy a meal at a restaurant or in a coffee shop/caf. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Recreational amenities at the hotel include a sauna.

AMENITIES:
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Room Service
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 913 reviews
from Greater Manchester, United Kingdom
Submitted on 10-21-2017
This is a corporate hotel conveniently placed closely to Vienna West Banhof station so useful for trams & trains only minutes ride to the centre. Very hot rooms as the air conditioning was turned off (it's October). So we had to open windows to the loud noise of the traffic in order for it to be bearable. No gym or pool. Breakfast was fine except it was so crowded (bit of a bun fight!) Staff polite but distant. It was clean, plenty of hot water and it was convenient. But not a pleasure.
from Cape Town
Submitted on 10-15-2017
It's a big slab of a place, with no charm, but its position, just a stone's throw from the West Station, is excellent. The room was adequate, with the twin beds that my friend and I had requested, and the bathroom was small, with a clamber into the shower-in-the-bath. The breakfast, in an enormous soulless room, was good, very varied and constantly replenished. We tried dinner, but it was Wiener Schnitzel and chocolate pudding and that was that! Staff at the front desk were helpful; the ironong ... Read more
Location
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Sleep Quality
from Kellington
Submitted on 10-14-2017
A very nice, modern well located hotel with comfortable rooms but as with most hotels bar prices are a bit high. The room card stopped working twice which meant trailing back to reception but nothing major. It took 1 hour 20 minutes to walk back to the hotel from the river so not central but we didn't power walk either, so not central.
Cleanliness
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from Mississauga Ontario Canada
Submitted on 10-04-2017
I had originally booked this hotel for 5 nights, but we left after only one. Reason being that the room we were assigned was just not acceptable (especially for the price we were charged!!). It was a "junior suite" and cost more than a regular room, but when we entered it we were extremely disappointed -- it was small, dark and dingy, really old furniture, slanted ceilings, found a bug crawling on the wall, etc.. We asked reception if they could give us a different room but the only other on... Read more
from Cairo, Egypt
Submitted on 10-02-2017
This is my 3rd time in this hotel in the last 5 years. it is almost the same with no added value or benefits. it is practical hotel , not fancy, rooms are too small but clean. Elevators are small & you have to wait a lot if a group is checking in. Staff are smiley & helpful although i lost my sun glasses in the lobby. Breakfast is very good.location is excellent.
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from New Delhi, India
Submitted on 02-04-2017
Very good facilities, nice location and well connected. Cooperative and very well behaved staff. We enjoyed our trip and the hotel made us to felt home. I will recommend this hotel for a very comfortable stay in Vienna
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from Wickersley, United Kingdom
Submitted on 02-03-2017
Booked with Fleetway Travel and found the 3 night break excellent value. We were upgraded to a superior room and were allowed to check in early. Comfortable bed and good bathroom. The first 2 mornings breakfast was very relaxed, but on the third morning it was extremely busy and we had to wait for a free table. The restaurant did not seem very popular and the menu was very limited but as it was so cold out, we decided to have the 'special' which was steak and was very good. We found the locatio... Read more
from São Carlos,SP
Submitted on 02-01-2017
This hotel is located beside Wien Westbanhof station, so reaching it is really easy. It can be reached from the airport with the airport bus ta goes to Europlatz at 8 euros per person, or from any station. The hotel's staff is really helpful, rooms are clean, breakfast is amazing, beds are comfortable and the room size is enough to keep you and your bags. The hotel is near all main attraction. The inere stradt is 2 km from the hotel, the schonbrun palace is 3 km from hotel. Mariahilfer Strabe, ... Read more
Location
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Value
from Warsaw, Poland
Submitted on 01-18-2017
First of all, it took ages to check in, with just two people working at the reception desk. I got a room facing a very busy street, with a window, which frame was damaged, so it could not seal the sounds off. I asked for another room and finally got it in the other part of the hotel building, which meant going through the conference rooms area to get to a small, old elevator servicing that part of the building. The rooms looked as if they have not been renovated since the 70ies. I have been ther... Read more
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from Frankfurt, Germany
Submitted on 01-18-2017
I had a very nice welcome from fornt desk staff. Nice breakfast. Hotel located in the city center opposite of West-Bahnhof. To be honest this hotel extremely run-down....clean but looks used...probably needs complete restoration. Comfy bed ... I had good sleep at night.
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