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Clarion Suites Gateway

Melbourne, Victoria, Australia (MEL)

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Based on 1022 reviews
Room & Rates
Studio Room

Studio Room

1 Queen Bed or 2 Twin Beds
323 sq feet (30 sq meters)

Layout - Separate sitting area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in August 2014
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Studio Room - River View

Studio Room - River View

1 King Bed or 2 Twin Beds
344-sq-foot (32-sq-meter) room with river views

Layout - Separate sitting area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in August 2014
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One Bedroom Suite

One Bedroom Suite

1 Queen Bed or 1 Queen Bed and 1 Full Sofa Bed
538 sq feet (50 sq meters)

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking, renovated in August 2014
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One Bedroom Suite - River View

One Bedroom Suite - River View

1 King Bed or 2 Twin Beds
700-sq-foot (65-sq-meter) room, balcony with river views

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in August 2014
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Two Bedroom Suite

Two Bedroom Suite

2 King Beds or 4 Twin Beds
969 sq feet (90 sq meters)

Layout - 2 bedrooms, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - 2 bathrooms, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, renovated in August 2014
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Two Bedroom Suite  - River View

Two Bedroom Suite - River View

2 King Beds or 4 Twin Beds
969-sq-foot (90-sq-meter) room, balcony with river views

Layout - 2 bedrooms, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasher
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, iron/ironing board, and desk; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
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One Bedroom Suite

One Bedroom Suite

1 Queen Bed or 1 Queen Bed and 1 Full Sofa Bed
538 sq feet (50 sq meters)

Layout - Bedroom, living room, and dining area
Entertainment - WiFi, 48-inch LCD TV with cable channels, and iPod dock
Food & Drink - Kitchen with refrigerator, stovetop, microwave, and cookware/dishware
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Washer/dryer, double sofa bed, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Need to Know - Limited housekeeping
Non-Smoking, renovated in August 2014
Hide room details
Clarion Suites Gateway
1 William Street, Melbourne, VC Australia 3000

Rooms
Make yourself at home in one of the 122 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming and iPod docking stations are provided for your entertainment, while wireless Internet access (surcharge) keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and separate sitting areas.

Amenities
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. This hotel also features wireless Internet access (surcharge), concierge services, and a television in a common area.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. Self parking (subject to charges) is available onsite.

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National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Know Before You Go

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 2.90 and AUD 20.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 10.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 10.00 per day (rates may vary)
  • Self parking fee: AUD 27 per day (in/out privileges)
  • Rollaway bed fee: AUD 70 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Coffee Shop
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Porter / Bellhop
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1022 reviews
from Coventry, United Kingdom
Submitted on 02-08-2017
As soon as we walked in to the room the dominate factor was the noise. An air conditioning unit which was half the size of the balcony was the main culprit. We immediately went to reception to ask to move room but was told the hotel was full. On getting back to our room we received a phone call from Thomas, the customer service manager. He apologised for the noise and said there would be another room available for us to move to the following day on the17th floor. Later that night a message was s... Read more
Cleanliness
Location
Service
from Nerja, Spain
Submitted on 02-02-2017
Hotel is well placed for the city centre. Rooms are very spacious and very well equipped with washer/dryer and microwave oven etc. Restaurant on ground floor provides a very good breakfast and other snacks and meals during the day. Overall a good hotel that I would use again.
from
Submitted on 01-30-2017
We just had our 10th anniversary in melbourne and chose to stay at the clarion suites melbourne.From the very first contact via phone i knew i had made a great choice. I asked for a suite high as possible overlooking the yarra and casino and thats exactly what I was given. The view from our suite was great especially with the fireballs every hour along the river beside the casino. The staff could not do enough for us. When i was informed of the maximum height of the carpark i thought i would hav... Read more
from
Submitted on 01-28-2017
Last minute decision to visit Melbourne which coincided with Chinese New Year saw many hotels with expensive price tags. We were there to shop, so the level of luxury was not a priority. Location on the other hand was. Situated within an easy walk to trams and trains proved invaluable as we attempted to boost the economy of the state. As my shopping companion was a "One William"? Member, we received a complimentary upgrade and discounted parking. Our twin room became a one bedroom apartment wit... Read more
Cleanliness
Service
Value
from Melbourne, Australia
Submitted on 01-19-2017
My partner and I live about 1hr outside of Melbourne and wanted a one night getaway in the city. We booked this hotel last minute and it was the best stay and service we have ever had in the city. Special mention to the staff at reception who delivered some of the best customer service I have ever received. They are so friendly and willing to help you with anything you need. Our room was clean, beds comfortable, and view of the river amazing. The location of the hotel was unrivalled with pop... Read more
from Kerry
Submitted on 01-10-2017
Walking distance from great restaurants, great shopping and attractions. Room overlooks the Yarra River and stunning skyscrapers. Room we have is a suite which is spacious. Very clean and bright. There is a small kitchenette which we used for breakfast. Bathroom is a bit small but minor complaint .Staff are lovely and even dined in the Williams restaurant which is onsite. Only major complaint is there is a stale smell in the corridor from the left on our floor to our room which is at the end. It... Read more
from Curlewis, Australia
Submitted on 01-04-2017
The hotel is well presented and the staff were fantastic. we were actually staying to go to a funeral. They couldn't be more helpful. They were able to find us rooms early as well so we could change before going. Couldn't recommend them highly enough and will stay there again when next in Melbourne. Location is also excellent being directly across from Crown and the precinct.
Location
Rooms
Service
from Melbourne, Australia
Submitted on 01-02-2017
Purchased a Groupon For a Friends Birthday. For CLARION SUITES GATEWAY WILLIAM ST MELBOURNE> Paid extra for a Saturday Night , With two months to go , they couldn't even book a week night .let alone a Saturday night , Con job , now in a battle with Groupon trying to get reimbursed, Friends weren't happy about it too.getting stuffed around.
Rooms
Service
Sleep Quality
from
Submitted on 01-01-2017
So we just arrived from a long drive from Sydney Adeel was very helpful,cheerful and greeted us with joy,my husband asked for directions to park the car he was very accurate at pointing direction and provided us with print out direction afterwards he helped me out with my massive luggage he just made me feel welcomed after the overwhelming drive... I loved the room very creative clean modern I feel like I will enjoy my stay thumbs up to ADEEL thank you !!
from Melbourne, Australia
Submitted on 12-31-2016
2 bedroom river view apt was perfect for a girls weekend away. you can watch all happenings at the casino from the balcony. Its in a perfect location. Its clean. Its a great price and the staff are friendly. underground carpark is about $20 per night.
Location
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