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Mercure Charlestown

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WAS
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Based on 357 reviews
Room & Rates

M-Privilege King Spa

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 1 Queen Bed

1 Queen Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior One Queen and One Single Bed

1 Queen Bed and 1 Twin Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

M-Privilege King

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Three Single Beds with Balcony

3 Twin Beds
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe One Queen Bed with Balcony

1 Queen Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Executive Room, 1 Queen Bed

1 Queen Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe, Three Single Beds, with Balcony

3 Twin Beds
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Privilege, One King Bed, with Spa Access

1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Superior Room, Multiple Beds

Superior Room, Multiple Beds

1 Queen Bed and 1 Twin Bed
280 sq feet (26 sq meters)

Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

1 Queen Bed
280 sq feet (26 sq meters)

Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Privilege, Standard Room, 1 King Bed

Privilege, Standard Room, 1 King Bed

1 King Bed
344-sq-foot (32-sq-meter) room with a balcony/patio

Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Executive Room, 1 King Bed

Executive Room, 1 King Bed

1 King Bed
280-sq-foot (26-sq-meter) room with a balcony/patio

Internet - Free WiFi
Entertainment - 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, coffee/tea maker, and room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Mercure Charlestown
109 Madison Drive, Adamstown Heights, NW Australia 2290

Rooms
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and minibars.

Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and wedding services.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar, take in a garden view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a computer station, dry cleaning/laundry services, and laundry facilities. Planning an event in Adamstown Heights? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between AUD 16 and AUD 25 per person (approximately)
  • Airport shuttle fee: AUD 95 per vehicle (one way)
  • Crib (infant bed) fee: AUD 20.00 per night
  • Rollaway bed fee: AUD 30.00 per night
  • Onsite credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Exterior Corridors
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Room Service
  • Shuttle To Airport (surcharge)
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 357 reviews
from Sydney, Australia
Submitted on 02-05-2017
The Charlestown Mecure is a great 3 to 4 star hotel with a great location and great staff. We experienced a lovely stay with nice views, very friendly staff and met the owner who was on site. Will defiantly come back. Make sure you have drinks on the deck overlooking the pool
Value
Location
Service
from Sydney, Australia
Submitted on 01-29-2017
Arrived in Newcastle late Friday night and decided to stay at this property. Found the rooms to be very clean and tidy. Was very quite even though close to the main road. The highlight of the stay was the great breakfast we had the next morning. Were hoping for a buffet but were not disappointed with their set up which was a continental breakfast with fresh fruits, cereal, fresh pancakes, yogurts etc plus any choice of any one of their hot breakfast items on the menu for the reasonable price o... Read more
Rooms
Sleep Quality
Service
from Bowral, Australia
Submitted on 01-29-2017
Our family booked 3 rooms. All rooms were clean and spacious. We needed ground floor accommodation as the building did not have a lift. Staff were friendly and helpful. We enjoyed a meal in the restaurant and loved the pool as it was soooo hot this year. January 2017. Our family enjoyed our stay. Some of us needed a late check out, easily arranged. The rooms need updating to modernise them but beds were great. We enjoyed our stay.
Rooms
Sleep Quality
Service
from Tamworth, Australia
Submitted on 01-28-2017
Having stayed for a few nights, did find it quite nice but wouldn't want to spend anymore then a week. Room was cleaned daily and mininbar restocked bathroom was big and spacious but floor was always soaked after a shower.
from Port Macquarie, Australia
Submitted on 01-19-2017
Have recently again stayed at this establishment and found it OK but not without blemishes. Our check-in was pleasant and efficient as were the front office surrounds and general appearance. The room was comfortable and clean but a close inspection suggested that the room, kitchenette and bathroom had worn well but not without signs of ageing throwing doubt on the claim of a 4 star establishment. My experiences may suggest a three and a half rating may be more to the point. But don't let this a... Read more
Rooms
Sleep Quality
Service
from Sydney, Australia
Submitted on 01-11-2017
Got 2 rooms and stayed for 1 night. They don't have interconnecting room but they made sure our rooms were next to each other. The hotel is clean and modern. The hotel is not near attractions - beach, park, playground. It's a short drive - 10mins - to the nearest beach. Staff were welcoming and helpful.
from Sydney, Australia
Submitted on 01-11-2017
Mercure sits in the middle of the Accor range - below the premium Sofitel and Pullman brands but above the budget Ibis range. The Mercure Charlestown fits its brief perfectly. The hotel is just what you'd expect at this price point. The room was nice, the queen sized bed comfortable, the dining room well above average and the service levels were fine. Personally, I appreciated the awesome water pressure in the shower - the benefit of being located literally next door to the local water tower.
Value
Cleanliness
Service
from Orange, Australia
Submitted on 01-03-2017
Well half an hour and we got the drinks we asked for, husband enjoyed his main meal and mine for the price was what i would get at a cafe very ordinary. As the night went on six other tables had issues with meals or drinks or had been waiting so long between courses had the rest of their meal sent to their room, one lady had waited so long she started her meal and felt sick so her meal was taken back to the kitchen. I WAS having desert but gave up and was looking forward to it too. This was cost... Read more
from
Submitted on 12-30-2016
Excellent one night stay. Very clean and friendly service. Helpful to have 24hr reception. Hotel situated away from noisy roads. Room amenities were adequate. Would stay here again when cutting down a trip along the coast or visiting Newcastle.
from
Submitted on 12-26-2016
We stayed 5 nights as a family recently, the rooms are slightly dated but perfectly comfortable. Our youngest child loved the access to the pool (a little cold for me as not heated, but great if the weather is hot). We had dinner at the restaurant on a night when it was the first night of a new menu and it was great! Only complaint was we were woken one night at 3am by some other people staying having a domestic dispute, which was very scary for our children, this went on for atleast an hour an... Read more
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