For a surcharge, the property offers a roundtrip airport shuttle (available on request). Complimentary wireless Internet access is available in public areas. White Lotus Hotel features multilingual staff, tour/ticket assistance, and currency exchange. Room service is available. The hotel serves a complimentary buffet breakfast each morning in the restaurant. Additional property amenities include a porter/bellhop, concierge services, and an elevator (lift).
38 air-conditioned guestrooms at White Lotus Hotel feature minibars and complimentary bottled water. Bathrooms feature bathtubs or showers with handheld showerheads. They also offer makeup/shaving mirrors, slippers, and complimentary toiletries. Wireless Internet access is complimentary. In addition to desks, guestrooms offer direct-dial phones. Televisions have cable channels. Rooms also include hair dryers. Housekeeping is available daily.
- Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.