Hotel Features.
Hanoi Ciao Hotel features a restaurant. Room service is available 24 hours a day. A complimentary continental breakfast is served each morning. Complimentary wireless Internet access is available in public areas. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Tour/ticket assistance and tour assistance are available. Additional property amenities include currency exchange, coffee/tea in the lobby, and dry cleaning/laundry services.

Guestrooms.
28 air-conditioned guestrooms at Hanoi Ciao Hotel feature computers and minibars. Accommodations offer city views. Bathrooms feature showers, complimentary toiletries, and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to desks and safes, guestrooms offer phones. LCD televisions have cable channels and DVD players. Also included are coffee/tea makers and complimentary bottled water. Guests may request irons/ironing boards, extra towels/bedding, and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.

Notifications and Fees:

• Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
• No onsite parking is available.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: VND 396000 per vehicle (one way)
• Rollaway bed fee: VND 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.