Hotel Features.
Hanoi Serene Hotel features a restaurant. Room service is available. The hotel serves full breakfasts each morning in the restaurant (surcharges apply). This hotel has a business center and offers business services. Complimentary wireless Internet access is available in public areas. For a surcharge, shuttle services include a shuttle from the airport to the hotel (available on request) and a train station pick-up service. Concierge services and tour/ticket assistance are available. Other property amenities at this Art Deco property include multilingual staff, laundry facilities, and computer rentals.

Guestrooms.
32 air-conditioned guestrooms at Hanoi Serene Hotel feature computers and minibars. Balconies offer city views. Bathrooms feature showers, makeup/shaving mirrors, bathrobes, and slippers. Wireless Internet access is complimentary. In addition to complimentary newspapers and safes, guestrooms offer phones. 32-inch LCD televisions have premium cable channels and free movie channels. Coffee/tea makers, complimentary bottled water, and blackout drapes/curtains are also provided. Guests may request a turndown service, irons/ironing boards, and wake-up calls. Housekeeping is available daily.

Notifications:

• Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel.
• Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
• This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• All guests staying in hotel guestrooms must be registered with the hotel.
• No pets and no service animals are allowed at this property.