Hotel Features.
Pullman Hanoi (Previously Hanoi Horison)'s restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves breakfast in the restaurant (surcharges apply). Recreational amenities include an outdoor pool, an outdoor tennis court, and a steam room. This 4-star property has a business center and offers small meeting rooms, secretarial services, and technology support staff. Complimentary wireless and wired high-speed Internet access is available in public areas. The property has 580 square meters of event space consisting of banquet facilities, a ballroom, and exhibit space. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, tour/ticket assistance, and tour assistance are available. Additional property amenities include a concierge desk, multilingual staff, and gift shops/newsstands. The property has designated areas for smoking. A total renovation of this property was completed in November 2012.

Guestrooms.
242 air-conditioned guestrooms at Pullman Hanoi (Previously Hanoi Horison) feature minibars and coffee/tea makers. Accommodations offer city views. Bathrooms feature shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Wired high-speed and wireless Internet access is complimentary. In addition to desks and safes, guestrooms offer direct-dial phones. Televisions have satellite channels. Rooms also include complimentary bottled water and hair dryers. Guests may request a turndown service, irons/ironing boards, and wake-up calls. Housekeeping is available daily.

Notifications and Fees:

• Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
• Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Airport shuttle fee: USD 50 per vehicle (one way)
• Breakfast fee: USD 16 for adults and USD 8 for children (approximately)
• Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.