Property Features.
Dining options at Crowne Plaza West Hanoi Residences include 2 restaurants. A poolside bar and a bar/lounge are open for drinks. Room service is available 24 hours a day. The aparthotel serves buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include an outdoor pool, a health club, a sauna, and a steam room. Spa amenities include massage/treatment rooms, facials, and body treatments. This 4.5-star property has a business center and offers a meeting/conference room, secretarial services, and audiovisual equipment. Complimentary wireless Internet access is available in public areas and the aparthotel has a computer station. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Business services, wedding services, and concierge services are available. Additional property amenities include multilingual staff, laundry facilities, and currency exchange.

Guestrooms.
135 air-conditioned guestrooms at Crowne Plaza West Hanoi Residences feature minibars and CD players. Accommodations offer city or pool views. All rooms include separate living rooms and desks. Kitchenettes include microwaves, refrigerators, coffee/tea makers, and cookware/dishes/utensils. Bathrooms feature separate bathtubs and showers, bathrobes, scales, and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. Guestrooms offer direct-dial phones with voice mail. LCD televisions have satellite channels. Rooms also include irons/ironing boards. Housekeeping is available daily.

Notifications and Fees:

• Under Vietnamese law, a guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.
• This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
• Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

• Fee for in-room high-speed Internet (wired): VND 375660 per day (rates may vary)
• Fee for in-room wireless Internet: VND 375660 per day (rates may vary)
• Rollaway bed fee: VND 834800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.