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JW Marriott Hotel Caracas

Caracas/Maiquetia, Venezuela (CCS)

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Based on 636 reviews
Room & Rates

Room, City View

1 king bed or 2 double beds
366-sq-foot (34-sq-meter) room with mountain views

Entertainment - WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free newspaper, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Executive Suite, 1 Bedroom, City View

1 king bed
452-sq-foot (42-sq-meter) room with city views

Layout - Bedroom, living room, and dining area
Entertainment - WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Free newspaper, laptop-compatible safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite, 1 King Bed with Sofabed, Business Lounge Access

1 king and 1 sofa bed
452-sq-foot (42-sq-meter) room with city views

Layout - Bedroom, living room, and dining area
Entertainment - WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, free newspaper, and laptop-compatible safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Executive Suite, 1 King Bed

1 king bed
Entertainment - WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Bathrobes, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed with Sofabed (Spa)

1 king bed or 1 sofa bed
Entertainment - WiFi and wired Internet access, cable channels
Food & Drink - Refrigerator, minibar, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Bathrobes, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
JW Marriott Hotel Caracas
Avenida Venezuela Con Calle Mohedano, Caracas, Venezuela

Rooms
Make yourself at home in one of the 269 air-conditioned rooms featuring refrigerators and minibars. Cable programming provides entertainment, and wired and wireless Internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Rec, Spa, Premium Amenities
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a sauna. Additional amenities include wireless Internet access (surcharge), concierge services, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and limo/town car service. Event facilities at this hotel consist of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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Know Before You Go

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 30 for adults, USD 12 and USD 15 for children (approximately)
  • Fee for in-room wireless Internet: USD 5 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 5 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 5 per day (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 5 per day (rates may vary)
  • Airport shuttle fee: USD 30 per vehicle (roundtrip)
  • Self parking fee: USD 1 per day
  • Valet parking fee: USD 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Beauty Shop/Salon
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 636 reviews
from
Submitted on 29-01-2016
My days staying at the hotel were perfect, nice attention, kind and polite staff, actually I had a problem with my schedule and they fixed right away. Specially my best gratitude goes to Mrs. Romy I couldn't been in better hands, thanks for everything.
from
Submitted on 21-02-2016
I spent 3 weeks at this hotel and I experienced almost all their amenities and their excellent service. The maid in charge of my room makes me feel home with all her attention to details. The restaurant is very good. I would love if they can add sushi... and also I experienced the executive lounge and The food was outstanding and free. Installations well care. Nice pool gym and also the massage service. Use the cab service from the hotel for your security.. The Wi fi was very good compared to ot... Read more
from
Submitted on 26-02-2016
I stayed here in December 2015 and although the hotel was decent (considering the political fiasco the country is going through), I was charged extra after I left from my stay. I contacted Marriott multiple times about this and finally got a resolution almost 2 months later. Be careful when you get billed for your stay; mixups with accounting will cost you so much time and frankly I do not think it fair that I had to call internationally directly to the hotel and be placed on hold for over 30 mi... Read more
from Sao Paulo, SP
Submitted on 14-04-2016
Great location, service, food, rooms are very good, and is quite safe and well located compared to more complicated areas in the city of Caracas. Also close to the main business areas, which make a good place to business trips either
from Valencia, Venezuela
Submitted on 23-04-2016
I stayed at the hotel since I expected a luxury hotel. It turns out that the government has rationed electricity in the country, and this hotel has taken no provisions to ensure the comfort of its clients. Also, no warning on webpage of this situation!! It turns out that the hotel only has back-up power for the common areas. The rooms are without electricity from 9 am to 6 pm, so basically the room is useless for one third of the day. And nobody at the hotel was able to at least provide some c... Read more
from Katy, Texas
Submitted on 10-05-2016
I stayed at the JW Marriot in my most recent trip to Carcas from April 4 to April 7, t2016. The JW Marriot is the hotel I always chooce, when available in my trips to Caracas. This time I experienced some minor, but important, maintenace / safety issues. There was an issue with the shower temperature control which was either too hot or cold. I reported at the front desk and nothing changed during my stay. I needed to use the business center just for printing some documents and there were issues... Read more
from Phoenix, Arizona
Submitted on 17-05-2016
I adore JW Marriott Hotels they are very pretty and the employees are so attentive, this has always been my experience. We had an issue with the hot water in our room, and they immediately sent over someone to look and work on it, and effectively it was fixed very quickly, but because of the hassle, they comped our breakfast the next day - now thats wonderful customer service, they win you over this way. Highly recommended to other travelers visiting Caracas for the first time and trying to stay... Read more
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