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Hampton Inn Madison East Towne Mall Area

Madison, WI, US (MSN)

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Based on 479 reviews
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Hampton Inn Madison East Towne Mall Area
4820 Hayes Rd., Madison, WI US 53704

welcome to the Hampton Inn Madison-East Towne Mall Area.Gorgeous scenery, loads of culture and delicious restaurants wait between the lakes of Monona and Mendota. Built on an isthmus and home to the University of Wisconsin-Madison, the incredible area around our hotel in Madison offers plenty of activity for any traveler.Within just a few miles of the Hampton InnŽ hotel in Madison-East Towne Mall Area, you'll find nearly a million square feet of shopping along with the university campus, Warner Park and the Kohl Center. The Madison Civic Center and downtown Madison are just a short drive away. Both the Monona and Mendota are just six miles from our hotel in Madison. Once you've stayed at the Hampton Inn hotel in Madison-East Towne Mall Area, we think you'll agree that Madison is the lovely land between the & amenitiesHere at the Hampton Inn Madison-East Towne Mall Area, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & events* Local restaurant guide

Amenities Include: High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 479 reviews
from Saint Paul, Minnesota
Submitted on 23-05-2016
Greeted promptly and warmly upon arrival and the room was clean and very comfortable. The pool area was very clean and the whirlpool was terrific.The breakfast was also very good. The TV/remote situation could stand to be updated but over-all, we were very pleased and will return.
from Green Bay, United States
Submitted on 23-05-2016
All Staff will go Out & Be on Of Their Way to Make You Feel your Comfort Zone here ! I Was there for 6 Weeks and I Enjoyed my Stay and will be staying there When I need to . I Love It Here . Every thing was clean and fresh Hampton Staff will make you feel like your at home or even better .
from Kewanee, Illinois
Submitted on 24-05-2016
I had a little trouble finding this hotel but I called and they gave me directions so that was great. The front desk staff were very helpful and friendly. I had an issue with the thermostat in my room and they arrived quickly and resolved the problem. The room was clean, comfortable and quiet. I would not hesitate to stay here again.
from Seymour, Wisconsin
Submitted on 25-05-2016
Stayed here with our team for a basketball tournament. Very helpful in coordinating a group stay. Staff is very professional and courteous. Rooms are cramped but nice and updated. Pool/patio are great.
from De Pere, United States
Submitted on 25-05-2016
The hotel was clean, employees were friendly, and the continental breakfast had good options and was refilled timely. The only issue was the pool which had a very strong chemical smell. Our overall stay was pleasant.
from Andover, Minnesota, United States
Submitted on 26-05-2016
This is a great hotel for both family and business trip. It's very complete and a great location close to shopping, restaurants and even wouldn't be that bad of a drive to the popular Wisconsin Dells. The only thing is that the mattress was not very comfortable
Submitted on 27-05-2016
From the moment I arrived, I knew it would be a good experience. The gentleman at the front desk made a point to accommodate my request for a quiet room on a high floor. The room was very clean and comfortable.
from Fargo, North Dakota
Submitted on 31-05-2016
I have stayed at this location for a times in the past couple of months. The staff has always been acceptable. The room was clean. The bed pillows were perfect. The thermostat controls were accurate. Ill come again.
from Saint Paul, Minnesota
Submitted on 31-05-2016
Family pulled up late but the host of this Hampton was very upbeat and did a very good job explaining the difference between the rooms. This Hotel has very comfortable beds and by far one of the most cleanest rooms I have stayed in.
from Platteville, Wisconsin
Submitted on 01-06-2016
Pool was nice, hot tub was too hot. Breakfast was a nice variety. It was nice to be welcomed with coffe and tea service and cookies. Nice and close to restaurants. Rooms were nice, bathrooms were small.
from Rensselaer, United States
Submitted on 14-06-2016
We have always received prompt,courteous service at a Hampton and this one was excellent. Room and bathroom was spotless. Mattress provided excellent night of rest. Breakfast had adequate selection for beginning the new day. It also provided easy access to main streets for travelling to our son's home.
from KENOSHA, United States
Submitted on 14-06-2016
impeccably clean, room & pool. Excellent, polite and personable staff. We travelled with 3 kids and a service dog. Every request was honored and with a smile. It is near Hwy 151 but it is situated such that no traffic is heard at all. I give this hotel a 9.5/10 because our bill was $180's for a small king room with fold out sofa and a double rollaway bed. We were in town to watch niece play softball at WIAA state championship game in Madison, which might explain the excessive cost.
from Chippewa Falls, Wisconsin
Submitted on 15-06-2016
We had a great stay here. The staff was accommodating put us on the upper floor away from the groups in house. Thank you we slept great and it was most appreciated after coming back from a Brewers game that went in to extra innings! The only thing I was a bit disappointed in was breakfast. Scrambled eggs were sitting in water and the Canadian bacon was just put in the heating tray and not separated. I know they were busy so I won't hold it against anyone . I would defiantly come back. Tha... Read more
from Paynesville, Minnesota
Submitted on 21-06-2016
The hotel staff was friendly. Room was a bit smaller than normal, but a nice clean room. Our issue was the hotel was packed with families from a softball tournament and they were loud rude and overtook the hotel. Breakfast was under par, staff couldn't keep up with the nonstop families. No respect for sleeping families at 10pm at night.
from Barrington, Illinois
Submitted on 21-06-2016
We couldn't find a curler for wife's hair, they went to get one, cost on them. Pleasant staff, immaculate room, comfy beds, good breakfast, fast internet. Easy to book and a fair price considering the value. Will stay again!
from Hastings
Submitted on 23-06-2016
The staff here is fantastic. Helpful, cheerful, alert. Michael at the front desk was especially good at listening to our desires and delivering on them! We stayed on an upper floor to get away from the noise of a busy weekend... perfect room. And the neighborhood has a peaceful and pleasant atmosphere with sidewalks for walking to get the kinks out.
from Wisconsin, United States
Submitted on 24-06-2016
This facility was a great place to stay about 15 years ago. The breakfast was just complimentary; it filled the void. I certainly wouldn't have paid for it. The room was adequate although I have to give high marks for the bed and bedding. Not much room for your clothes; wardrobe was small also only 1 rack for suitcases. Refrigerator was nice; also, room was pretty quiet.
from Winona, Minnesota
Submitted on 28-06-2016
It was a rather quick stay because I got in rather late at night, and left pretty early the next morning, but the hotel (as expected) gave me the stay I was looking for. The room was clean and comfortable, the staff was friendly and helpful, so those of you who tend to like Hampton's will not be unhappy with this particular location.
from Indianapolis, Indiana
Submitted on 29-06-2016
This hotel looks brand new inside, but was told it was refreshed 2 years ago. Great rooms. Indoor pool and whirlpool. One of the nice things besides being close to a lot of restaurants is they have snacks and wine and beer available for sale in the lobby
from Winneconne, Wisconsin
Submitted on 29-06-2016
This hotel was very clean and quiet. Great cookies waiting for us upon arrival. Friendly desk staff. Good quality and choice of breakfast options. Have had a good experience with several Hampton Inns. Would recommend this one to other travelers.
from Portage, Wisconsin
Submitted on 05-07-2016
This place is surrounded by a multitude of businesses including restaurants and plenty of other hotels. I've stayed at several of the other hotels in the area so I was pleasantly surprised to find how quite, clean and well managed with polite staff. :-)
from Ellerslie, United States
Submitted on 06-07-2016
After a busy day visiting with grandchildren, this was a perfect place to come back to and relax. Rooms were clean and it was so nice to have coffee and a cookie upon arrival. Morning breakfast was delicious.
from Lockport, New York
Submitted on 08-07-2016
The hotel was clean, food was excellent and the staff went out of their way to ensure we had a great stay. We asked for a roll away cot but one wasn't available so the staff compensated us for our stay. we would definitely stay here again.
from Marshfield, Wisconsin
Submitted on 08-07-2016
Hampton Inn is fast becoming my favorite of the mid level Hilton brands. And Madison East Towne didn't disappoint one bit. Matter of fact, this is the nicest Hampton I've stayed in. Very clean, looks like it's just been renovated, comfortable and super quiet. Breakfast selection was great and Sam at the front desk was very pleasant and made check in a breeze. Very conveniently located within a short distance to the East Town Mall and close to multiple restaurants. I will definitely stay here aga... Read more
from Moorhead, United States
Submitted on 11-07-2016
We stay at Hampton's all the time. This was our first stay at this hotel. Hotel was conveniently located of highway. Room was comfortable. The free hot breakfast never disappoints. Plenty of national brand and local restaurant close by to eat dinner, though non within easy walking distance
from Pettisville, United States
Submitted on 12-07-2016
Brought a youth group to this hotel. Incredibly accommodating. The staff was very helpful in finding a space for our youth group to meet together in the evening. Check-in was a breeze even with a larger group. Rooms were very clean and comfortable. The continental breakfast was good with fresh fruit and good options. I can highly recommend.
from Columbus, United States
Submitted on 15-07-2016
I checked into this hotel after driving several hours with my two kids. It was late and I was definitely ready to collapse. The hotel itself was standard, albeit clean. The front desk, however, was wonderful. The woman checking us in was pleasant, friendly, and clearly aware that I was ready for sleep. She was easily one of the most personable and genuinely interested people I've ever met in my travels. I would stay there again based on my interaction with her alone. Very accommodating and eage... Read more
from Fairbanks, Alaska
Submitted on 18-07-2016
Fine, standard HI on outskirts of Madison. Good if driving through, but far from Madison downtown energy, restaurants and culture. If you want to be near Capitol and UW vibe, stay in town, not out near freeway and malls.
Submitted on 18-07-2016
Nice place but the smallest rooms I have stayed in at a Hampton Inn. Tiny bathroom. Good breakfast, pool. Helpful staff. 24 hour restaurant (Perkin's) within walking distance across the street. Good parking. Nice business center and workout room.
from Roberts, Wisconsin
Submitted on 18-07-2016
Stayed here for two nights and it was great!!! Clean rooms, awesome breakfast, and really enjoyed the addition of the snacks and drinks for purchase at the front lobby!!!!! Staff was very friendly and polite!
from Chicago, Illinois
Submitted on 20-07-2016
The room was very clean and quiet. We had a nice breakfast and the pool was a big hit for our granddaughter. We found the bed and the pillows to be extremely comfortable and enjoyed our sleep. We will come back.
from La Crosse, Wisconsin
Submitted on 24-07-2016
Rooms were average cleanliness. Beds were comfortable. Wifi worked well. Surprised to find no guest laundry available. Stayed with baseball team and had wet uniforms and no place to wash them. Pool area is small. I didn't have a chance to try breakfast but passing by quickly thought it looked above average.
from Fort Wayne, Indiana
Submitted on 24-07-2016
Very clean, friendly staff, and centrally located - a short drive down to the capital area and UW campus. Nice place to kick back and relax after a long day of traveling. Good selection of breakfast foods.
from Port Huron, Michigan
Submitted on 25-07-2016
The hotel was nice and the reception was friendly. The room was clean, comfortable and quiet. I have no complaints at all. The woman working at the breakfast was also very nice and it was a nice breakfast. I love how Hampton gives you water when you check in! I put my water right in the mini-fridge and it was cold for me in the morning, when I wanted it.
Submitted on 25-07-2016
This was the best Hampton Inn that I've had the pleasure of staying in these past 16 years. Great room designs, awesome staff and wonderfully clean! You know immediately that this is a "family" working together from cleaning the rooms to serving breakfast. Can't wait to visit again!
from Sabana Grande, United States
Submitted on 26-07-2016
I love everything of the hotel, clealiness, friendly staff, appearance and service. Every detail of the hotel was perfect, I feel appreciated. The breakfast experience was delightful, the bathroon was perfectly clean.
from Northville, Michigan
Submitted on 27-07-2016
We typically stay at Hamptons for a reason. They are always very clean, and the front staff is friendly. This was no exception. Very nice throughout. The breakfast service was fine, but not great. The location was perfect for us since we wanted to drive downtown to sight see. Madison is a very nice town. But we also wanted a location outside the city center so it would be a little quieter. We were happy with our choice, and would recommend this Hampton.
from Sussex, Wisconsin
Submitted on 28-07-2016
If you are staying in the East side of Madison, this is by far the best hotel you can treat yourself to! Event: Wedding - July 2016 Booking Process: Super easy. My request to book a block of rooms was answered within the same day and taken care of immediately. The booking staff was extremely courteous throughout the whole process. They let me know what was going on every step of the way, and even let me know who would be helping me going forward when the process was switching hands. Guests wer... Read more
from Long Island, NY
Submitted on 30-07-2016
Older Hampton Inn with updated rooms and common areas. They've done a nice job of updating the rooms and the bedding. Very small closet space and desk, but for one person it's doable. HVAC worked fine, the staff was super friendly and room was clean. I would have given this an Excellent rating, but the bath towels were flimsy and worn, and shower pressure was not great. But...for an older property it's still Very good. Also, great location to the mall, shopping, restaurants etc.
from Fort Myers, Florida
Submitted on 01-08-2016
Very accommodating staff - they went out of their way to ensure we got into one room while waiting for the check-in time for a second room. The renovations made me think it was a new hotel. We will use this hotel again when traveling to Madison.
from South Lyon, Michigan
Submitted on 04-08-2016
My husband needed surgery at the local hospital. We booked the room a week before we needed it. Very easy reservation process even with booking one night cash and one night with points. The hotel was very clean. The kids loved the special touch with the towel animals. They were always excited to open the door and see what animal was waiting for them. The breakfast options were plentiful. Perfect for everyone's preference. The cookies at the desk were a nice treat in the evenings as well. Thank y... Read more
from Kalamazoo, Michigan
Submitted on 01-08-2016
This hotel is very good in this chain. The staff is friendly and helpful - but not always knowledgeable about the area. There is a mall across the highway and one staff member didn't know that it was there. The rooms were clean. Beds were comfortable. But the rooms are on the small side. Breakfast was very good and the staff dealing with the mad morning rush were amazing! Worth staying if you are in Madison.
from DeMotte, Indiana
Submitted on 10-08-2016
We were in Madison for the wedding of our grandson and stayed at this hotel instead of the one they had reserved rooms at for wedding guests. We love the Hampton Inns and stay there whenever possible. The breakfast is always good and there are several things to choose from. The room was clean and quiet. We had four in our room and there were always plenty of towels and wash cloths. There are several places in the area to eat and a mall close to the hotel. I would recommend this hotel to anyon... Read more
from Eau Claire, United States
Submitted on 11-08-2016
The room was beautiful, clean, completely comfortable. The breakfast in the morning was outstanding and the staff did an excellent job. I had a problem with the TV and the front desk person addressed it immediately with apologies. A completely positive experience.
from Antigo, United States
Submitted on 11-08-2016
I have stayed at this hotel several times. The hotel is clean... rooms and the rest of the facility is very clean. The primary reason I chose to stay here is the staff. They are friendly, helpful, fun and go out of their way to make your experience pleasant
from New Lenox, Illinois
Submitted on 12-08-2016
This hotel is clean and the room is large and bed is very comfortable. The outside of the hotel is presentable and the lobby is very clean. The staff is very nice and professional. The delicious complimentary cookies are a plus! I didn't use the pool but it looked clean. I would definitely stay here again.
from Minneapolis, Minnesota
Submitted on 13-08-2016
Friendly staff, comfortable room, big enough for family of 4. All linen is fresh, good water pressure in shower. Got a travel pack when we left. Always have fresh coffee. Sold beer. Pool is one of the nicest hotel pools
from Madison, United States
Submitted on 13-08-2016
This hotel was a wedding preferred choice, so no option to price check. Price was higher then i would have spent for that location. However the location was great if you are looking for something on the East side of town. The staff was friendly and check in was simple. The night staff was short and not so patient. They did not offer any alcohol after 9 pm, and there was no bar at the hotel. The continental breakfast was horrible. It was cold, the eggs very rubbery. The muffins were eve... Read more
from Gilbert, Arizona
Submitted on 16-08-2016
This was the recommended hotel for a family members wedding. There were a lot of us. The staff was wonderful at every opportunity. The rooms were up to date, clean and pleasant - a good value for the price. I recommend this particular Hampton property to anyone considering hotels in the area
from Madison, Wisconsin
Submitted on 18-08-2016
They were very accommodating to the wedding party and guests with earl check ins and late check out. The breakfast was great. The rooms were very nice & clean. Beds were comfy. Very nice place. Would definitely recommend it to anyone. :)
from Inver Grove Heights
Submitted on 18-08-2016
Fantastic staff, rooms, and service. Came in to Madison for a little work and some leisure. The bed was very comfortable and the rooms are super clean. Hot tub was just that....HOT TUB! Soooooo relaxing. Enjoyed our stay.
Submitted on 30-08-2016
My oldest child and I were in Madison to visit the U of W campus. The East Towne Hampton Inn was centrally located, beautifully maintained and the staff was very friendly. I've stayed at other Hamptons, but this hotel has character and I really liked the built in desk. It was classy and made the room feel larger. would definitely stay again.
from villa park, United States
Submitted on 30-08-2016
This hotel bent over backwards to satisfy our needs to accommodate a wedding party. The breakfast was great aND ALL THE STAFF DID AN EXCELLENT JOB. The service was top notch and I would stay here again.
from Plover, Wisconsin
Submitted on 07-09-2016
Very nice hotel. Cleanliness is one of the most important attributes that we look for in lodging. The staff was accommodating as we played cards in the evening in the dinning room. The location is excellent and it is reasonably priced. The breakfast bar offers the standard types of food. The only small negative is that they only have one toaster. It was inconvenient to have to wait to use the toaster. All things considered I highly recommend this facility.
from Canada
Submitted on 08-09-2016
We stopped at the Hampton during a long trip across the country. Very clean and modern hotel and very convenient to the interstate and to many restaurants nearby. Front desk staff were truly exceptional.
from Madison GA
Submitted on 10-09-2016
Well maintained property; my husband thought it was new from first sight. Beds comfortable; quiet on top floor until 6:50 a.m. even though right at the elevator. Breakfast was the best we've had; staff had no trouble keeping up with a full house at 8:30 a.m. Bathroom is cramped. Rest of room very attractively designed in a way we hadn't experienced.
from Menomonee Falls, United States
Submitted on 13-09-2016
No disappointments here. I have stayed with this chain in many cities across the nation. The beds are quality as are the pillows. Lobbies are inviting and clean. The Hampton Inns deliver everything they claim they will. Exercise rooms could have a little more equipment (more than one treadmill).
from South Haven, Minnesota
Submitted on 14-09-2016
Very pleasant front desk staff! If I had a hotel I would hire this crew! Morning, Noon, Night staff all great! Perfect pool temperature. Great location for events in downtown Madison without the downtown price!
from Cedar Rapids, United States
Submitted on 15-09-2016
First rate customer service and very clean. Beds were comfortable with 4 pillows per bed. Great coffee choices in the morning and breakfast had many selections. Delicious cookies at check in. Staff was eager to make our stay a comfortable one.
from United States
Submitted on 26-09-2016
Check-in at this hotel was frustrating. I wasn't offered the room type that I reserved. I showed the clerk my confirmation, so she went to ask the manager what was going on. The response to me was "Well, we're really busy this week so we had to move some people around. That's the room you got." It was almost laughable. I didn't feel like making a scene, so I left it alone. Don't think I'll be staying here again...
from Winchester, Virginia
Submitted on 27-09-2016
Great Hampton Inn! Clean, renovated, and super friendly staff. I was here for business, stayed 5 days and not one complaint. The housekeeping staff even left towel characters on the bed every day. Close to shopping.
from Farmington, MI
Submitted on 05-10-2016
Have stayed at this property many times. They are always updating so each time we stop it feels like a new facility. It's always clean and the staff has always been friendly and helpful. We have never had a problem and would recommend this Hampton to anyone.
from Longview, Washington
Submitted on 10-10-2016
Hampton Inn in Madison was great, as per usual. All is well at check-in, staff took small boxes for other customers or to recycle as we no longer needed them. Staff indicated close locations for dinner; all in all the staff was great. Nice location and the presence of a nice selection of beer, pop, and food to purchase. One could just not eat out, but rather in the room.
from Arlington Heights, Illinois
Submitted on 14-10-2016
Girls night out. This Hampton was a nice and comfortable place. The staff were very helpful. When I had a couple questions about the area Mike was a pleasure to talk to and answered all my questions. Will definitely go back again.
from Mequon, Wisconsin
Submitted on 17-10-2016
I have stayed at this property several times and every stay has been excellent. The hotel is always very clean and the staff very friendly. I am always greeted as a Diamond member and offered a snack and beverage. The rooms are well organized, comfortable, and very clean. There is always a nice touch of a mint and a welcome card from the staff. Hampton Inn has a digital check in program where you can select your room in advance. I use this program and it works well. The breakfast has both... Read more
from Saint Louis, Missouri
Submitted on 18-10-2016
I chose this Hampton for two reasons... it was close to the airport and I am a Hilton Diamond. I would rate this Hampton as above average compared to other locations. Very nice staff, very clean rooms and conveniently located. Thank you to the staff and management for a great stay with no issues at all.
from Olympia, United States
Submitted on 19-10-2016
The hotel is very clean and updated. Very nice location, nice landscaping, and nice rooms. You can expect to pay a lot more for a like quality hotel. This hotel is located right near the Interstate and in close proximity to grocery stores and restaurants. We did kind of wish we had a microwave, but usually in the very nice places there are not microwaves anyway.
from Portage, Michigan
Submitted on 24-10-2016
What's the use of free breakfast if it's so packed from 6-10 that I had to get in my car and drive to McDonald's to eat. The ladies at the counters said they overbooked. The wedding crew had wrong rooms to accommodate us they moved some of us to other rooms. Not happy.
from Nashville, Tennessee
Submitted on 29-10-2016
The breakfast was really bad compared to others. Checked out at 6:30 and asked for emailed receipt. I never received it so I had to call to get it. I am and have been a gold member and expected more.!!
Submitted on 05-11-2016
Staff was very friendly and accommodating. Room was clean and complimentary breakfast was great! The first time we came through Madison we stayed at a different hotel because we were not aware that the Hampton was in the same area. When we came through Madison the second time, I googled Hilton properties in the area and it brought up this Hampton. So glad we found it!
from Johnston, United States
Submitted on 11-11-2016
We were treaded very poorly. We were accused of causing problems at the hotel when it wasn't our group. Staff were not respectful or accomadating. We were not able to use the pool because other kids had thrown pool furniture in it so it was closed. We had bugs in our bathroom and my 10 year old daughter had one crawling on her toothbrush. Rooms are very small.
from Birmingham, United States
Submitted on 10-11-2016
This was a great hotel to say at! The rooms were clean and bed was comfortable. The hotel is in a great area that is close to good eateries and the mall. The staff was helpful and pleasant. I would recommend other to stay at this location.
from Racine, Wisconsin
Submitted on 14-11-2016
I love staying at this hotel when I don't want to pay the higher hotel costs of downtown Madison. Only a 10 minute drive to campus. Great hotel. Great value. Great staff and amenities. Loved the breakfast.
from Eau Claire, United States
Submitted on 14-11-2016
I have had consistently excellent experiences with this hotel. The staff could not be more accommodating. The complimentary breakfast is wonderful and the setting pleasant. Lots of options for restaurants just across the street.
from Chicago, IL, United States
Submitted on 17-11-2016
Nice clean and updated rooms, friendly staff, very good free breakfast, overall excellent accommodations for a very reasonable price. Perhaps the nicest Hampton I have been in. Would definitely stay here again.
from Pleasant Prairie, Wisconsin
Submitted on 21-11-2016
We recently stayed at the Hampton Inn over Homecoming weekend. The hotel staff were extremely helpful and accommodating! We thought the breakfast was excellent and well serviced, and our room was clean and functional. We were right near the lobby and the exercise room, and had an adjoining door to the room next door, however noise was not an issue.
from Toronto, Canada
Submitted on 25-11-2016
The folks are friendly and they are consistent. The gym is a bit small but it is not crowded. Lots of restaurants and stuff around to get things done. Like a Fed Ex. Staff is efficient and there is a lot of free parking.