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Hampton Inn and Suites Tacoma Mall

Seattle, WA, US (SEA)

Hotel + Flight from
Based on 542 reviews
This hotel is a place where business and fun come together with beautiful scenery, majestic Mount Rainer towering over the horizon, and shimmering Pug
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Hampton Inn and Suites Tacoma Mall
8203 South Hosmer Street, Tacoma, WA US 98408

Whether you are planning a social function, business meeting or reunion, this hotel offers many resources to make your event one to remember. The Hampton Inn and Suites Tacoma Mall is centrally located near Boeing, General Dynamics and other major companies.
Property Amenities Include:

  • Complimentary breakfast
  • Complimentary parking
  • Room service ($)
  • Business center
  • Business services
  • Indoor swimming pool
  • Fitness center

The Hampton Inn and Suites Tacoma Mall features a clean, comfortable guest room, where you can relax after a day of traveling, working or exploring the city.
Guest Room Amenities Include:

  • Complimentary Wi-Fi
  • Complimentary weekday newspaper
  • Mini fridge
  • Microwave
  • Work desk with adjustable lamp
  • Cable television with premium channels
  • Premium bedding
  • Telephone with voicemail


This hotel offers a free On the House hot breakfast with a variety of your favorite morning treats, in a hurry make sure to grab a free Hampton`s on the Run breakfast bag that offers a quick healthy breakfast and a bottle of water.

Nearby Area Attractions:

  • Tacoma Mall
  • Tacoma Dome – features live music
  • The Museum of Glass
  • Point Defiance Park
  • Chamber`s Bay Golf Club

  • 24-Hour Front Desk
  • Audio/Visual Equipment (+)
  • Business Center
  • Business Services (+)
  • Coin Operated Laundry (+)
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Morning Paper
  • Free Parking
  • Free Wi-Fi
  • Gift Shop on Property
  • Indoor Pool
  • Laundry Services/Laundry Facility (+)
  • Luggage Storage
  • Non-Smoking Property
  • Parking
  • Room Service (+)
  • Shopping
  • Wheelchair Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 542 reviews
from Baldwin Park, California
Submitted on 20-05-2016
I had the worst experience for the third time at the Dupont, Washington location. I must say this location is a lot friendlier and the level of service has changed a lot since my last stay and review back in 2012. I forgot my shoes and the manager was able to FedEx them to me. The level of service and attention given is a definite going back to. I was quite impressed, I am not one about the view, parking is sometimes tight but well worth the stay.
Submitted on 21-05-2016
Everyone was very polite and helpful. The room was so clean and the beds were so comfy. We always book at these hotels when we can. Each location has been consistent. We didn't get a chance to eat breakfast since our flight left very early but we always love and appreciate that they have coffee and tea all day. Cuz we needed both!!!
from Saint Louis, Missouri
Submitted on 22-05-2016
The room was nice, larger than I had expected, nicely appointed. We noticed we were adjacent to the pool area, but pool noise was only in the hall, not in our room, which was nice and quiet. The staff was too busy to be attentive. We complained that the complimentary bottle of lotion was half used, and the desk clerk said he would report it to the manager but never replaced it. The neighborhood was sketchy, but the hotel added security precautions (e.g., room key required for access to everythin... Read more
from Hermiston, United States
Submitted on 24-05-2016
I'm a fan of Hampton Inn & Suites hotels, and this location lived up to my expectations. It was conveniently located within 10 minutes of the convention center. We had a great time playing in the pool and hot tub, and the complimentary breakfast was delicious. Our room was clean and comfortable, but there was a dark, sticky spot on the carpet. The sticky carpet and tiny parking spots are the only thing keeping me from rating this location excellent.
from Moses Lake, United States
Submitted on 25-05-2016
Nice and clean. Friendly front desk staff and staff available during the continental breakfast. She even helped clean up a spill on my daughter's shirt. Would definitely stay here again if I'm in the area.
from Friday Harbor, Washington
Submitted on 29-05-2016
Hamptons have a good reputation for the most part ...but a family w small children arriving at 3 in the morning and the hotel staff not reminding them...people are asleep, please show some respect....for wellover 45 minutes 2+? children ran up and down the hall screetching etc. earlier we wanted to have a glass of wine...our standard overnight hotel treat and there was NO glass available..all paper cups YUK..even clear plastic would have been better..even Best Westerns have glasses in rooms...s... Read more
from Federal Way, Washington
Submitted on 31-05-2016
Friendly staff, decent rates, clean hotel - plenty of restaurant options nearby = this place seems to get frequented by families a lot, which makes for a frustrating time at breakfast on weekends - if you are looking for peace and quiet, this is probably not the place for you. While I stayed there this past weekend, screaming kids, without adult supervision seemed to be the norm... I should have requested a room further away from the elevators, might have been a little quieter.
from Port Angeles, Washington
Submitted on 01-06-2016
Very enjoyable trip to Tacoma with family for graduation. Accommodations were great. We like the Hampton Inns accommodations and customer service. We particularly the courtesy and respect of the staff services.
from Portland, Oregon
Submitted on 01-06-2016
This is the second time we have stayed at this hotel when visiting our granddaughter at PLU. Not only is the staff great, the rooms are very clean and well appointed. Breakfast is also good! Some of family enjoyed the pool and hot tub which also were well maintained. No complaints !!
from El Dorado Hills, California
Submitted on 02-06-2016
We've come to expect consistently comfortable lodging at Hampton Inns and this Tacoma location did not disappoint. We liked the spacious shower and bathroom. The breakfast was great with something to please everyone and some fresh, hot dishes. It isn't the most updated Hampton we've visited but was well maintained and clean and quiet. We did wonder if there were security concerns, with elevators that require use of your room key to operate. But we felt safe and comfortable during our stay.
from Rolla, United States
Submitted on 14-06-2016
I thought this hotel was great. The employees were all super helpful, the breakfast was good, and the hotel was pretty much spotless. It is in a not very good looking location though, but I felt pretty safe. They keep the parking lot locked at night except the front entrance. Good location for access to the highway, and easy to find.
from Temple, Texas
Submitted on 15-06-2016
There was 5 of us on a business trip to Tacoma recently and we stayed at this hotel for 5 nights. Hotels in the area are a little more pricey than in most locations but this is a nice clean hotel. Every day they would have fresh baked cookies in the lobby. Sometimes because of work we would not make it back in time for the cookies, but the two young ladies at the front desk would ask us if we wanted some. So one night we said sure and they went and baked us some fresh hot cookies, very tasty. So... Read more
from Los Angeles, California
Submitted on 15-06-2016
This is actually above average, but below very good. Maybe just good enough. I chose "average" because that is the closest choice on this list. Service could be more personal here. Not bad for a short stay.
from Gainesville, Georgia
Submitted on 17-06-2016
The room was clean, the beds comfortable and the breakfast was very good. Great location for anywhere you would want to go. The beds were made everyday and clean towels and wash cloths left. Plenty of parking and security.
from Spanaway, United States
Submitted on 19-06-2016
This Hampton Inn is located on a street with close access to the expressway. However, it is still very much quiet and you will not hear loud horns or busy traffic all during the night, as with some busier Hotels with same types of location. The restaurants are all very near with many being of walking distance. The mall is within 5 minute drive and JBLM military installation is within 10 minutes drive. Everything is within the vicinity of this hotel.
from Vista, United States
Submitted on 20-06-2016
Very friendly staff, clean accommodations and an excellent breakfast in a very nice atmosphere. I liked the added security of using a key card to go up in the elevator. Easy freeway access, but freeway traffic to Seattle is horrible during the week.
from Glendale, AZ, United States
Submitted on 25-06-2016
I was extremely happy with my stay at this hotel. The room was very accommodating with a fridge and microwave if I needed them. They do a superb job with their breakfast, great selection and presentation. That is probably the main reason that I always come back. No bad surprises.
from Oak Harbor, Washington
Submitted on 28-06-2016
During my stay I love that you have to have a key to gain access to almost anything. It makes me feel so comfortable knowing its secure. I think the pricing could've been a little lower but not too bad honestly. Overall it was a very nice hotel and I definitely enjoyed my stay. The rooms are a decent size and the beds are comfy.
from Saint Louis, Missouri
Submitted on 29-06-2016
Hampton Inn and Suites is a very nice hotel. The breakfast had a full variety to please any palate. It was a very secure facility with plenty of military personnel staying there from the nearby military installations as well as nighttime security and they gate several entrances to their parking lot so as to keep your car secure. The place is very well kept and modern. You'd think that the place had just opened. Our king bed was comfortable and the room itself was very clean and well appoint... Read more
from San Jacinto, United States
Submitted on 29-06-2016
This location is near adequate resources, such as freeway access, quality restaurants, fast food, gas stations and other conveniences. The hotel provides hot and cold breakfast choices. The hotel has general amenities such as pool, gym, and laundry room. The hotel is maintained by roving security. The rooms are large and inviting.
from Washington, United States
Submitted on 02-07-2016
Hotel was fine but this was our third Hampton in as many nights and they also rushed us through the check out process and assured us we would have a zero balance receipt in our email. No zero balance receipt, just a folio receipt that shows the amount of the room, not that there is a zero balance owing. Super annoying. breakfast was good, breakfast lady was very nice.
from San Diego, California
Submitted on 04-07-2016
Staff is alwasy helpful and firendly. Provide essentials if you forget something. Clean and secure. I always stay here while in the area. I typically have the ceralr and fruit as the hot meals tend to be salty but there is plenty of selection.
from Portland, Oregon
Submitted on 04-07-2016
I was their for a family reunion as a Team Member. I kid you not. This place is a hidden treasure in the area. Talking about key access to everything. I love it! At check in, Rodney was absolutely awesome. Check in was smooth. I had two rooms so Elaina with an awesome smile jumped in just to assist so we didn't have to stand at the desk for no more then to long. So kudo's to you both for your awesome generosity. The hotel is clean and well kept. I have mention this to our guest incase they decid... Read more
from Chattanooga, Tennessee
Submitted on 07-07-2016
Had to ask for room to be cleaned. 2 other days room wasn't cleaned until late in the afternoon, approximately 3-4PM. Last day there, had to ask for hand towels. The breakfast was limited. Had issues with key cards.
from Craig, Colorado
Submitted on 09-07-2016
This hotel said they were near the mall and joint military base. They are about 1/2 way from both but walking distance to either. Also, this hotel is kinda hard to get to. Drug deals and other weird stuff went on nearby. When we checked on there was a barefoot, crying lady with plastic sacks of clothes outside. Very weird?!? Internet does not exist at this location. We were there for 7 days and never could connect in our room. Only in the lobby. Of those 7 days breakfast crew were AWESOME but v... Read more
from Hazel Green, Wisconsin
Submitted on 09-07-2016
This Hampton Inn not only was one of the more expensive properties I have visited but the worst for accomidations. The beds were rock hard and so old they creeked and made noises every time I moved. There was a broken light fixture on the wall and the outside lounge area was filthy dirty. Do yourself a favor and do not stay at the Hampton Inn property.
from Canada
Submitted on 10-07-2016
We stopped for one night and were very happy with this Hampton Inn. There was an issue upon our arrival with the phone cables being accidentally cut by construction and the manager on duty couldn't have handled it better. They had to do all their credit card transactions by the old carbon method and they breezed through it like it was 1980!! Room was very clean and comfortable. Staff advised of great restaurant choices. We enjoyed the adequate complimentary breakfast and I noticed they also prov... Read more
from Masterton, New Zealand
Submitted on 13-07-2016
This hotel is clean, the rooms are pleasent and it is upto the Hampton Inn standard. We arrived about 5pm without a reservation (our own fault). The lady in front of my husband had booked two rooms one of which wasn't needed so she canceled it. When my husband asked the same receptionist if there was a room available she said no! He questioned her and asked about the room the previous woman had just cancelled. To which her response was "oh yes" we checked in but maybe this should have been our f... Read more
from Roseville, California
Submitted on 13-07-2016
The hotel was clean, breakfast was the fine. Not the greatest location but still felt very safe. All that being said, the staff was excellent down to every detail. Very friendly when checking in; helpful on the phone prior to check in; even let me know when my son was trying to busy stuff and charge it to the room. Pleasantly surprised!!
from Portland, Oregon
Submitted on 15-07-2016
Even though location is right off freeway, our room was pretty quiet. Also, we had noisy neighbors with lots of kids, but with the door closed we didn't get bothered at all. The breakfast buffet was quite nice for this quick style buffet. Fresh fruits and a variety of options, some that change each day. Friendly staff. Pool and fitness room ok. Our sofa sleeper was actually comfortable.
from Salt Lake City, Utah
Submitted on 20-07-2016
Tasty breakfast and a clean room made it an easy place to stay. Employees were helpful, friendly, and happy. I also like that there is a microwave in the room. I didn't use the fitness room or pool but they both looked clean.
from San Diego, United States
Submitted on 21-07-2016
Good location and excellent quality of this Hampton Inn make this a repeat stop-over on our transits through the Seattle area. Take the quick drive to dinner at the RAM Restaurant and Brewery or other restaurants on the water near the Port of Tacoma.
from Saint Paul, Minnesota
Submitted on 23-07-2016
I need to not just write reviews but review hotels in advance as well. This hotel met all my other hotel standards - including above and beyond customer service. Room was spacious and clean - could use some bathroom upgrades. My big CON for this location - is just that - the location. It is right off the highway in a sort of sketchy area of town.
from Avondale, Arizona
Submitted on 24-07-2016
Great place to stay. Rooms were very clean and undated. Staff is very friendly and professional. Continental breakfast was above average. Overall a excellent hotel to stay at. I would definitely stay here again.
from Denver, Colorado
Submitted on 24-07-2016
Perfect for business circumstances, location and offsite amentities. Unfortunately there were some other non attractive businesses that felt slightly unsafe in nature as well as after dark. Staff was honest and suggested options
from Peoria, Arizona
Submitted on 25-07-2016
Nice clean and well kept hotel. The staff was extremely pleasant and accommodating. Near McChord and Korea town. Next door to Bass Pro Shop. Lots of restaurants nearby. Would definitely recommend if you need a place to stay in the area.
Submitted on 29-07-2016
When I and a colleague checked in, the 1st question the frontdesk lady asked was "Are you sharing the room?" What kind of question was that? Did you even check our booking? Is that how Hilton trained you or it is just you? I think it is latter. Didn't greeting me as a Diamond member (which I don't really care) and I had to asked her for the bottle water. The whole check in process (I checked in online already) was unpleasant because of her attitude.
from San Antonio, Texas
Submitted on 31-07-2016
Excellent 3 day experience at the hotel. Friendly front staff and support staff. Very clean and comfortable room. Quiet (no noise from hallways, outside or thru walls). Enjoyed the stay in Washington very much and staying at this hotel helps us relax and sleep well after a long day of walking and tourist activities. This was both a family gathering, as well as a business trip.
from Helena, Montana
Submitted on 02-08-2016
Would not stay here again the beds were the worst I've ever slept on at a Hilton hotel and I stay at Hilton's all the time. The breakfast was not something I would feed my dog. The air conditioner would stop working in the middle of the night. First time to stay here....and last.
from Warren, Oregon
Submitted on 05-08-2016
We visit here often for family and have used multiple hotels, thus us our second time at the Hampton and it will be our destination from now on! Staff was very friendly, room updated and clean, area had restaurants close by.... Perfect!!
from Salina, Kansas
Submitted on 06-08-2016
I was not greeted or acknowledged as a Hilton Honor member. There was not enough parking, if you have a car larger than a mid size you will have a real hard time finding a spot that will fit. Their "gym" was a rack of Dumbbells, 2 treadmills and an elliptical. I was supposed to stay for 2 weeks but checked out after 2 days and the staff didn't even care, a very "what ever" attitude.
from Phoenix, Arizona
Submitted on 06-08-2016
Recently spent two nights in the Hampton Inn, Tacoma. Very nice rooms with good amenities. Rooms are clean, quiet and comfortable. Breakfast area is very clean, well kept and the morning staff was wonderful. Now I wish the morning staff would have worked the night I checked in. I'm a loyal Diamond member and stay exclusively at Hilton properties. I like to take advantage of the online check in when I can, but when you have too wait twenty minutes to check inn what's the benifit. When I arrived t... Read more
from Stamford, Connecticut
Submitted on 06-08-2016
About 20 minutes outside of the main city area. Was clean, helpful. Convenient. Free parking. Recommend hopping in the car and going to Duke's down on the marina for dinner - try the chowder fleet - get to try all the chowders!
from Dallas, Texas
Submitted on 15-08-2016
Hampton has always been great, but this location was extra secure with cards required for elevator access. Front desk staff was very friendly and breakfast staff went above and beyond to be nice and helpful!
from Vancouver, Washington
Submitted on 28-08-2016
Comfortable and quiet. Hotel is clean. The staff is very accommodating. Check in was busy but efficient. Jennell did a great job. She was attentive, personable, and professional. Pool and hot tub are great. The indoor pool, hot tub and shower were all clean. Breakfast is good. They have really upgraded the meal. I felt like I was in a restaurant. Fresh fruit, oatmeal, omelets, potatoes, breakfast meat, pastries and waffles were available. I felt secure and safe. You need a pass card to ... Read more
from Bellingham, Washington
Submitted on 31-08-2016
This hotel was outstanding, very clean, safe, and great customer service. I stayed here on a business trip and needed to be close to Lakewood. You are near I-5 and if needed have restaurants and grocery stores nearby. The gym at this hotel was small, but excellent. Was able to get my workouts in without a problem. The complimentary breakfast is like most hotels. Great coffee and area for eating. I would come here again.
from Adairsville, Georgia
Submitted on 02-09-2016
The area is full of vagrants but the hotel is very well taken care of, clean and well staffed. We had a problem with our reservation and they took care of it seamlessly for us. The wired internet access if pretty good for free (about 4MBs download speed). The staff worked hard to keep the vagrants out of the hotel and off the property. They lock up the side parking lot gates. I would stay here again.
from Baileys Harbor, Wisconsin
Submitted on 03-09-2016
Excellent facility to stay at! The room was fantastic for the value. Staff was great to deal with in every aspect. Breakfast in the morning was easy to get and the breakfast area was spacious enough to accommodate everyone. Great place to stay.
from Biloxi, United States
Submitted on 05-09-2016
This Hampton Inn & Suites was in a great location near base and had easy access to major roadways and the interstate. This facility was very secure and the elevator required room key cards to operate which was a great security addition that I haven't seen at any other hotel. The breakfast bar was smaller than what I am use to but the items were good and satisfying.
from Alexandria, Virginia
Submitted on 08-09-2016
Another good evening at the Hampton!!Every phase of the experience exceeded expectations. Highly recommend to others. The breakfast portion was excellent!! The check-in process was good. There is nothing more to add; it was great!!!
from Aldie, Virginia
Submitted on 09-09-2016
I always stay at a hotel by hilton. Always nice as usual. Room quality was great. Breakfast was good. The staff was extremely friendly and helpful. They had a nice little snack store. They had a laundry mat also.
Submitted on 10-09-2016
We stayed here after arriving at SeaTac airport late at night and renting a car. It was convenient to our trip to the Olympic peninsula and it turned out to be a perfect stop. The rooms were clean and it was quiet. The staff was friendly and the breakfast was very good. It is a good value for the money. Recommend it highly.
from Mount Joy, Pennsylvania
Submitted on 12-09-2016
We arrived about an hour before normal check in but the individual at the front desk had housekeeping expedite the cleaning of our room so we could check in early - a nice touch. The room was good sized and clean. While the breakfast food was good and had a large selection of different items, there wasn't enough tables and chairs as people were competing for the limited seats. Despite that, I'd recommend staying there if you are in the area.
from Honolulu, United States
Submitted on 12-09-2016
Stayed here while moving my child up to college. Perfect location in relation to all the shopping places. Really clean rooms and secure building. Free breakfast. Do not think twice about booking this place.
from Longview, WA, United States
Submitted on 12-09-2016
Modern and friendly hotel accommodations near Tacoma Mall. Great breakfast buffet plus numerous restaurants nearby. 5 minute drive to the Mall. Convenient access from I-5. Extra security features around the hotel included room card swipe for elevator access was a plus!
from aurora colorado, United States
Submitted on 14-09-2016
Hamton inn suites Tacoma mall the best..convenient..super staff .clean roomy comfortable .great value.great breakfast. .easy access off I and safe...nice people to work with..they really care
Submitted on 13-09-2016
The stay was very good, the staff members were very kind and helpful, and amenities were top notch. I will definitely recommend this hotel to all my friends and family traveling to the Tacoma area that this is place to stay....hands down!
from Chicago, Illinois
Submitted on 17-09-2016
We stayed here after returning from Vancouver with friends and prior to visiting with our daughter. We arrived early and asked if it was possible to check in early, but it was very rudely stated that "check-in is at 3p" however the couple in line ahead of us was checking in. ( maybe we it was because they had a nice staff member?) the hotel was nice. They had a shuttle, where it took you I don't know. (Not to airport or near by restaurants)
Submitted on 18-09-2016
We spent one night while traveling through Washington State. The hotel and the room were clean. This hotel fully met my expectations as a mid level hotel. The staff were all courteous and helpful. Breakfast was good. I wish Hampton would not cook the eggs until hard. Otherwise, the stay was excellent.
Submitted on 18-09-2016
The beds were good. The breakfast was good. The pool is indoors, which is not real fun in the summer and it was really loud if there were more than one kid in the pool, sound just echoes. There are plenty of restaurants nearby.
from Saint Louis, Missouri
Submitted on 26-09-2016
The hotel and service was wonderful and though there was shopping and eating places in close vicinity, the residents seemed a bit scary but I felt safe at the hotel and didn't encounter any outside problems.
Submitted on 26-09-2016
Really nice staff, always polite and willing to please. We have stayed in many other hotels, resorts, and cruise ships and no service was finer. The breakfast was great as well. A fine hotel, looking forward to a return trip. (see below for return) Returned 2nd time again Sept 24th 2016. Wow, a second great experience. THe staff was great, and special thanks to Dorothy who works in the breakfast area. She was just great with kids and greeted all patrons as they came in for the complimen... Read more
Submitted on 26-09-2016
My review is based on the location of the hotel more than the quality. It's a standard Hampton inn and up to par with all others. The problem here is the location. Very seedy, run down area. Everything further north was booked. Oh well.
from Winston Salem
Submitted on 28-09-2016
This was a short business trip, the hotel was 6 miles from meeting, but I was a little uneasy in the area. It was very convenient to highways going and coming to the airport. There were several fast food places to pick up a quick bite, so that was nice.
from San Antonio
Submitted on 28-09-2016
I was on a 2-week road trip from San Antonio to Canada. I became ill on the 4th day of the trip and had to plan to fly back to San Antonio. When checking in, Randy H. expressed how sorry he was that I had to cut my trip short. He sent up a goodie bag with a lovely card with get-well wishes and stating he hoped it would put a smile on my face. This was a beautiful act of kindness!
from Phoenix, Arizona
Submitted on 29-09-2016
Our room was really clean, including linens, and especially the bathroom. I love that. Shower was roomy and the shower head was nice and high, which is great for my tall husband. All the staff we met were helpful and friendly. The outside grounds looked great. So a 5 for the staff! Our king bed was probably ready to be replaced (rolling to the middle of the bed at night). The included breakfast was a disappointment, with the exception of the coffee, which was great. Toaster took 5 minute... Read more
from Lake Stevens, United States
Submitted on 04-10-2016
This is one our favorite Hampton Inn's. Look forward to the omelets. Great location! Comfortable Jacuzzi, and good size pool to boot. We always get great food at this Hampton, compared to others, and look forward to it.
from Tucson
Submitted on 05-10-2016
Very nice hotel. Excellent personnel. Excellent value. Easy on and off the I-5 Freeway system both North and South. Good selection of restaurants and shopping nearby. Short trip to North to Seattle or South to Olympia for additional activities.
from Tempe, Arizona
Submitted on 08-10-2016
They don't care about your room preferences on your profile. Stayed here twice now and both times there is a loud humming noise coming outside the room. The rooms are blah at best, paid for 'fast' Internet connection couldn't get any work done had to use my companies hot spot to connect via WiFi. The room didn't look clean when I came in. The shampoo bottle was half filled maybe reused from the previous customer that stayed there. Pillows were dirty. I love Hampton inns in general just not this ... Read more
from Kent, United States
Submitted on 10-10-2016
Really like being treated as a welcome guest especially as a result of Hilton Honors. Always clean, comfortable and inviting. We enjoyed the breakfast especially and the fire place that was going during our breakfast.
from New Braunfels, Texas
Submitted on 13-10-2016
Stopped here while traveling. Nothing wrong with this location just didn't have the feel of a Hampton Inn and Suites. Felt more like a Holiday Inn Express or BW. The breakfast was ok but nothing special. Felt like we were in less than a great part of town. Not sure I would stay again.
from Calgary, Canada
Submitted on 13-10-2016
The room was awkward , the bathroom was terrible. We were travelling through Tacoma and stopped in without a reservation - we were assuming that it would be okay based on the Hilton connection. That was the extent of our research . My son reports that the pull out bed was terrible. The breakfast service staff were a little over the top, I know I am sounding like a curmudgeon but they hovered but offered no service . A little strange really. The front desk staff were very nice. The location was c... Read more
from Washburn, United States
Submitted on 13-10-2016
Each month I visit south Tacoma for work. I've been doing this for two years. This Hampton is my preferred hotel. It's always cleaned and well maintained, the staff is friendly & attentive, and I never have a bad stay. I recommend it highly.
Submitted on 18-10-2016
I recently stayed at this hotel while on a business trip. Great location if you're visiting Joint Base Lewis McChord. Right of the highway. The rooms were clean and big, however the breakfast was horrible. There were fruit flies everywhere, crawling over the bread and muffins too. The first day I lived on waffles, after that I ensured I had snacks in my room. The wait staff is friendly, the front desk staff (male) not so much.
from Ashburn, United States
Submitted on 18-10-2016
I had a nice stay at Hampton Inn and Suites. Staff was friendly and accommodating. In the morning I was too early for breakfast but the front desk staff made sure I had some protein bars and bottled water. As well when I arrived they accommodated my early check in request and even though my TV didn't work at first they fixed it quickly and with a great attitude.
Submitted on 18-10-2016
Why is this property have the word "mall" in it? There is no mall anywhere near the hotel???? Also hotel is in a very bad neighborhood not good for walking to restaurants alone. Trash, trash and more trash everywhere. I won't return or recommend.
from Boise, Idaho
Submitted on 20-10-2016
A very nice place to stay. All the staff were very friendly and helpful. The bed was comfortable; the room was larger than anticipated, and in spite of being near I-5, was very quiet. The Hampton Inn is one of the Hilton properties and lives up to a high standard of service.
Submitted on 24-10-2016
This hotel is always bright, clean and fresh-smelling. The staff is polite and accomodating. I have always liked staying at Hampton Inn & Suites facilities and especially the Tacoma site. It is conveniently located to I-5, the mall, and healthcare facilities. Price reasonable. Ample parking.
from Lansing, United States
Submitted on 24-10-2016
I travel frequently for work and this is one of the more friendly Hampton Inns I have stayed at. The interaction with every member of the staff has been outstanding and well above the glossier (and ostensibly 'nicer') Hampton located down the road in DuPont. The ONLY critique is that the decor in the rooms is slightly dated (but not shabby) but I was told they are in the middle of a mandatory renovation/upgrade process (the lobby already has several changes) so maybe the rooms will be spruced ... Read more
from ketchikan
Submitted on 24-10-2016
Overall a very nice and secure place to stay. Friendly staff, nice and secure rooms, close to all shopping and eateries. Recommended it to friends who stayed there as well. We have stayed there before and plan to stay again. I can't write anymore.
from Pullman, Washington
Submitted on 01-11-2016
Me and my girlfriend stayed here while we attended Freak Night. It was awesome, the stay and the rave. The room was clean and tidy when we arrived on scene. They took care of us each day to make sure we had what we needed.
from Bothell, Washington
Submitted on 02-11-2016
We really enjoyed our stay, the staff was kind and courteous rooms were clean and hotel was centrally located . I would recommend this Hampton Inn to anyone needing easy on /off access to interstate...overall very pleased
from United States
Submitted on 05-11-2016
Friendly check in. Felt safe as you need key to work elevator. Nice sized room and bathroom. Comfortable bed. Close to a lot of restaurants and shopping. Nice view of the mountain from my room. Would stay again.
from Suffolk, United States
Submitted on 08-11-2016
Decent hotel but located in a bad neighborhood. I picked this hotel because it's close to my work place. Also on their website it claimed that they are right across from Tacoma Mall. It's a lot further than that. I definitely will not be able to walk to the mall that's for sure (about 2 miles coupled in with the rainy weather makes a bad combo). I noticed that the hotel was fenced and you need a key card to get anywhere. Then I saw a homeless man asking for money as people were leaving App... Read more
from Las Vegas, Nevada
Submitted on 08-11-2016
Went above and beyond to accommodate our special needs as to early check in and check out, we have had much more expensive hotels that were not any where near as helpful even before they knew we were Hhonors members. Made sure to let out tour manager know how helpful they were.
from Astoria, Oregon
Submitted on 09-11-2016
Great accomadations!! Friendly staff and great service! Felt like home away from home! 2nd time staying here and will be staying here again not only for work related trips but family trips as well! Great place to stay!
from berlin, United States
Submitted on 13-11-2016
Great cookies on arrival, expected warm welcome but it was frustrating to have to use the key card for everything. The lobby bathroom- keycard access and every floor elevator ride- key card access, not just the usual top floor! I assumed that it was not a safe area and was pleasantly surprised there were no problems with car security.
from Mililani, Hawaii
Submitted on 14-11-2016
One of the main reason why I stayed at the Hampton Inn is because they claimed that they are located across from Tacoma Mall. It is about 2 miles from the mall and no ways am I walking that distance in cold rainy weather. This hotel is also located in a bad neighborhood as evidence by the fence around the entire hotel complex. I'm not sure if I would stay at this hotel the next time I visit Tacoma.
Submitted on 14-11-2016
Great stay which actually exceeded my expectations. I have stayed at some Hamptons which needed some "refreshing". This was not one of them. Great breakfast, clean and comfortable room, helpful staff, good workout facilities. Close to Tacoma Mall and various restaurants if that matters.
from North Oxford, Massachusetts
Submitted on 26-11-2016
Clean modern hotel with comfortable spacious rooms and nice facilities. Breakfast was excellent quality and was included with the cost of the room. Price was reasonable for the accommodations provided.