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Hampton Inn and Suites Seattle Federal Way

Seattle, WA, US (SEA)

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Based on 574 reviews
Nestled between Seattle and Tacoma this is an ideal choice when visiting the Puget Sound area. Close to So Much, Federal Way is a gorgeous city locate
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Hampton Inn and Suites Seattle Federal Way
31720 Gateway Center Boulevard S., Federal Way, WA US 98003

Hampton Inn and Suites Seattle/Federal Way - Federal Way offers many facilities and amenities that cater to any guest needs.This hotel is suitable for families and business.

Hotel Amenities Include:

  • Indoor swimming pool
  • Free WiFi
  • Free breakfast
  • Free Theme park shuttle
  • Fitness facilities

Hampton Inn & Suites Seattle/Federal Way guest rooms feature city or mountain views. All beds are pillow top with signature bedding.

Room Amenities Include:

  • Refrigerator
  • Microwave
  • Private bathroom
  • Jetted bathtub
  • In-room safe
  • I-pod docking station

Guests at the Hampton Inn and Suites Seattle/Federal Way are offered a hot and cold breakfast buffet. For other dining, visit some of these local restaurants:

  • Marlene's Health Food & Deli
  • Black Angus
  • Ivar's Seafood Bar
  • McGraths Fish House
  • Outback Steakhouse
  • Marie Callender's
    Come discover all that Seattle has to offer.
  • Area Attractions
  • Seatac International Airport
  • Future of Flight
  • Pike Place Market
  • Woodland Park Zoo
  • Sports Stadiums(Safeco Field( Mariners Baseball)- Century Link Field (Seahawks football & Sounders Soccer Washington State Convention Center)
    • 24-Hour Front Desk
    • Ballroom (+)
    • Banquet Facility (+)
    • Coin Operated Laundry
    • Dry Cleaning Service (+)
    • Elevator / Lift
    • Express Check-In
    • Express Check-Out
    • Fireplace in Lobby
    • Fitness Facility
    • Free Area Shuttle
    • Free Breakfast
    • Free Parking
    • Free Wi-Fi
    • Indoor Pool
    • Laundry Services/Laundry Facility (+)
    • Lounge/Bar
    • Luggage Storage
    • Multilingual Staff
    • News Stand
    • On-Site Convenience Store
    • Safe Deposit at Front Desk
    • Security Guard
    (+) = Additional fees may apply for the use of these amenities.
    (*) = Free, some restrictions may apply

Based on 574 reviews
from irvine, United States
Submitted on 23-05-2016
Good location just off of 5 FWY about half way between SEATAC and Tacoma. There are a lot of resources just west of the hotel. The breakfast was good and the staff and room were great. The lobby is comfortable and parking adjacent to the main entrance. Will be back.
from Dallas, Texas
Submitted on 24-05-2016
I always pick a Marriott but ended up here as I needed two rooms and free breakfast and none of the nearby Marriott's fit the budget. This hotel is very clean, very polite and friendly staff - every one of them. Rooms are very quiet - we were not on the I5 side, beds comfortable, clean after housekeeping comes through. Breakfast has quite a few choices and they start at 6!. I will stay here again- excellent place!
from new jersey
Submitted on 24-05-2016
We stopped here for a night and were bowled over with how friendly the front desk staff were. Our room was super clean and everything was on point. We will definitely make it our go to hotel when in the area. Thanks again and once again kudos to a wonderful staff!!
Submitted on 25-05-2016
Newer hotel, very good value for the money. Very roomy accommodations and very nice employees. I noticed many families and I would recommend this place for families as well as any other traveler. It is easy to get to and close to many restaurants, shops and entertainment.
from Eugene, Oregon
Submitted on 25-05-2016
While this hotel is an "along the freeway hotel", it offers great, spacious rooms which are very clean. While not a resort, it offers everything you need and more. I was there for a conference and everything was flawless. This is my second visit and I would return.
from Baton Rouge, Louisiana
Submitted on 31-05-2016
Overall we had an excellent stay, this is a beautiful hotel, super clean with a really tasty complementary free breakfast. Only complaints would be needs more trash cans, and items in the Market Pantry are way overpriced.
from Honolulu, Hawaii
Submitted on 31-05-2016
Just an overnighter but the location was perfect and the entire staff was so helpful and friendly! The room was comfortable and very clean. A lot of restaurants in the area and a shopping mall within walking distance. I would definitely recommend this hotel to anyone!
from Corona, California
Submitted on 04-06-2016
Hotel is nice and clean establishment . Service is good and staff is very friendly . Plenty of restaurants near by to eat in. A hot breakfast is served daily with a nice selection of options to choose from.
from Alexandria, Virginia
Submitted on 04-06-2016
We planned a family vacation to visit Seattle for both the city and the surrounding national parks. Found this hotel for excellent location for going to Mt Rainer, close enough for Mt Olympic - was also going to hit Northern Cascades, but we were too tired. This is a great hotel by itself overall - walkable distance to tons of excellent eatery. Glad that we made this choice!!!
from Spokane, United States
Submitted on 06-06-2016
We stayed 3 nights over Memorial Day Weekend for a basketball tournament in the area, and the entire staff was helpful, friendly and efficient. Our needs were met quickly and always with a smile! Love the evening cookies and coffee anytime.
from San Francisco, United States
Submitted on 13-06-2016
Hampton Inn & Suites in Federal Way, WA is an extremely wonderful place to be. The staff is very accommodating and welcoming! I have stayed in many hotels and the Federal Way location is always nice to ‚??come home‚?? to. Special kudos go to Crystal, Lauren, Maria, and Paula. Also need to mention housekeeping Maria P. and Ever. I always recommend this location to family members that come and visit, and they are always very satisfied with staying here. Thank you for having special staff mem... Read more
from Portland, Oregon
Submitted on 14-06-2016
The elevator was broken. I won't stay here again. Waiting 15 minutes to get on an elevator is ridiculous. Won't recommend to family or friends either... Won't recommend to anyone. This is crazy. Thanks
from Cromwell, United States
Submitted on 16-06-2016
breakfast and internet were a plus. not having a shower curtain my first night was not a plus. overall experience was ok but I understand that the neighborhood is questionable and that outdoor runs were ill-advised.
Submitted on 18-06-2016
The layout of the suite I had was the best room design of all Hamptons I've resided in previously. It was perfect for the entire family--the layout gave us plenty of space. This was a combo business/family trip, so the fact the kids had access to an indoor pool and we were located within easy driving distance to both Seattle and Tacoma, it was just right.
from Milwaukee, Wisconsin
Submitted on 20-06-2016
Great hotel, interesting room layout, good breakfast. We were given 5 bottles of water for being a rewards member and that was very nice. Only small complaint was we could not find any wipes for the fitness center machines.
from Auckland Region, New Zealand
Submitted on 24-06-2016
Stayed 1 night 3rd June 2016 Nice room, good location, good price. One night stay before catching early flight. Very thin ceilings/floor ‚?? we had people stomping on our heads well into the night which wasn‚??t ideal for our early start. At one point I was waiting for the elevator and some kids must have been running down the hall a floor above me ‚?? it was so loud, like a herd of elephants.
from Fort Worth, Texas
Submitted on 26-06-2016
Was in a group of colleagues and three of the 20 checked it at the same time. I was last of the three and we are all Hilton Honors members. The first two were greeted with a smile, an offer for free cookies and handed a bottle of water. Additionally they were given explicit instructions on how to use the wifi. My turn coming up I didn't ease drop. My turn at the counter I experienced a rude greeting with not offer for cookies or water. I was taken back so I forgot to ask for the wifi instruction... Read more
from Florence, Oregon
Submitted on 26-06-2016
The motel was very clean the room was great very nice friendly employees a little pricey but would stay there again within walking distance to several good restaurants over all it was a great place to stay.
from Temecula, United States
Submitted on 27-06-2016
We stayed three days and the hotel and staff were very friendly and helpful. It was a great experience! The free breakfast was a treat. There were many items to choose from, and the quality of food was good. I would definitely stay there again!
from Ohio
Submitted on 01-07-2016
The front desk staff know how to make you feel welcomed! They were quick and efficient in getting us checked-in and comfortable. How coffee available 24 hours a day. There were fresh cookies every afternoon and the hot breakfast was excellent. The front lobby is beautiful and roomy. Cleaning staff are inconsistent with cleaning times, but overall, a very nice place!
from Dallas, Texas
Submitted on 02-07-2016
One of my best experiences. Staff was friendly, helpful and provided great customer service. Staff was consistent in quality of service. No matter who I interacted with they were friendly, knowledgeable and helpful. Complimentary breakfast was very good; lots of options.
from Gladstone, Oregon
Submitted on 05-07-2016
This was one of the best hotel stays I've ever had. It began with cookies and hot cocoa that pleased my kids to no end. The staff was friendly from the moment we got there, even though we were a late check-in. We had a hiccup the first day with no hot water. We were comped that day and all of our stuff was relocated to a much better room (top floor, end of hall) for us by the housekeeping staff. The staff wasn't only helpful...they were ENTHUSIASTIC!!! On that day, my daughter, who suffe... Read more
from Coquitlam, Canada
Submitted on 06-07-2016
Great hotel, close to lots of restaurants & shopping. only 15 minutes away from Pacific Raceways if your going to see any auto racing, which was the reason we always stay there. Great staff & great service. Stay here a couple of times a year when going to auto races & its always great
from Clifton, United States
Submitted on 07-07-2016
Late arrival was efficient, thanks to the on-line pre-checkin. Staff was extremely friendly and helpful. The complimentary breakfast offered a wide variety of hot and cold items (I enjoyed the Yoplait yogurt and granola with a fresh hard boiled egg). The complimentary internet and parking made it a good value for a great stay.
from Villa Hills, KY
Submitted on 16-07-2016
My true rating for this hotel is actually 4.5 stars. When I arrived, my room was not ready despite it being after the check-in time. There is little that is more frustrating than arriving at your hotel after a full day of travel to find out your room is not ready. The staff was very apologetic about this, and the front desk worker did everything she could to get me in a room as quickly as possible. There was even a nice written message and gesture of apology in my room when I arrived. Kudos ... Read more
from Whitefish, MT, United States
Submitted on 16-07-2016
The hotel is nice and the location next to a freeway is less than ideal, however the staff is exceptional. If you book a room here and are sensitive to road noise, you might want to request a room on the West side. The rooms are clean and nice. The breakfast buffet is pretty good and should fill you up. Happy hour on Tuesday and Wednesday from 5-6 is adequate to fill you up if you want to stay in. The staff is very nice and will remember your name. They go out of their way to make sure you ha... Read more
from Lynchburg
Submitted on 19-07-2016
We enjoyed our stay at this hotel when we first flew into Seattle to begin a 2 week adventure. When we stopped back in before our flight out, our room was not available even though we had booked months in advance via a 3rd party staff. We were tired and aggravated but the staff made us smile and gave us lots of treats and snacks and body scrub. They booked another hotel for us and although it was a complete flea bag hotel....I still give this hotel and staff 5 stars for effort. Also breakfast an... Read more
Submitted on 20-07-2016
The Federal Way Hampton Inn was wonderful. Room was terrific and the breakfast was outstanding! The staff was friendly and helpful! There is a good restaurant within walking distance that we used for dinner.
Submitted on 20-07-2016
this hotel is comfortable, clean and convenient to places near Federal Way Washington. Easy access is helpful as I-5 gets very busy. We had a room on the west side and could not hear any noise from traffic or from our neighbors.
from Seattle, Washington
Submitted on 21-07-2016
Pros: The Staff are friendly. The Fitness Center. The Breakfast. The room was clean; equipped with microwave, refrigerator, TV and desk. -Mattress is Firm. Cons: -Mattress is Firm. The traffic noise heard from the freeway (I-5) is loud enough to either keep you awake or wake you up. Ask for a room AWAY from the freeway. While awake, watching TV, the show shut off, "LG" and "No Signal" danced around the screen. The traffic noise is frustrating. Even though Faith, at the Front Desk, said the ... Read more
from Spokane, Washington
Submitted on 22-07-2016
My stay, along with my colleague, was wonderful. We were very impressed with the staff and complimentary breakfast! I would definitely recommend this hotel to my friends, family, and colleagues in the future.
from Portland, Oregon
Submitted on 24-07-2016
Shakera is so so awesome. Not only her phone etiquette and mannerism, I made a bobo on my reservation and right away, she had a solution and resolved "MY" issue. This property is great!!! All the staff members is awesome. My family is in town for a reunion. Paul Pomele
from Chicago, Illinois
Submitted on 25-07-2016
This room was by far the best room we've ever had in any Hampton Inn hotels. It is extremely roomy. We had a family of 5 which had enough space to be in the room together to relax! Staff is more then friendly and helpful. Although it is not in Seattle, it is really close. Definitely one to consider if you want to go to Seattle!!!!
Submitted on 26-07-2016
The hotel is marvelous! This was a just a short stay for us while attending a swim meet in the area. The location was perfect - very reasonable distance to the aquatic center. The rooms were very clean and the beds were so soft. The linens also were luxurious. The bathroom was much larger than other hotels have that I've stayed at. Plus the refrigerator in the room came in handy to store the snacks and items for the kids. Didn't get a chance to use the pool but it looked really nice too! ... Read more
from Wenatchee, Washington
Submitted on 27-07-2016
The staff always acknowledged us. The breakfast was the best we have ever had in a complementary package. The rooms were very clean and the beds comfortable. Would definitely stay again. Would have paid $50 more for a comparable hotel. Great value for the price.
from Chandler AZ, United States
Submitted on 28-07-2016
the shuttle service provided needs to be greatly improved upon- drivers supplied didn't speak English, didn't know the surrounding area to deliver us to our training facility, kept us waiting until 810 am every morning and didn't show up until 40 minutes after the arranged time for pick up - negative attitudes when advised of our concerns ** when you have 6 people staying at your facility for 4 nights at over 200.00 a night, you think that you would want to ensure that you are meeting their requ... Read more
from Taylorsville, MS
Submitted on 28-07-2016
The staff here is very helpful at all times and always smiling. The cookies were a nice treat to have also. The breakfast always offered a variety. location easy to access close to shopping and dining.
from Arizona
Submitted on 31-07-2016
Hotel was average. Rooms were average. Breakfast was average. Just a very average hotel nothing special. Stayed for four nights. Rooms were very very stuffy because you could not Open the windows AC had to run at 68 degrees in order to kept the air flowing.
from Fairfax, Virginia
Submitted on 02-08-2016
We really liked this hotel. It's location is between Seattle and Tacoma which worked great for our travel to Seattle, Tacoma, Mt. Rainier, and the Olympic Peninsula. One thing we really liked was the security of the elevator. In order to get above the first floor using the elevator, you needed to scan your room key for the elevator to work. This is the first time I have seen a scanner in the elevator. We booked king suites and they were fabulous...a small living area with sofa and chairs.... Read more
from Tustin, United States
Submitted on 03-08-2016
Hotel felt it acceptable to put a group of teenage girls in a suite for a party and put the Mom in a room far away. After numerous complaints from guests, well after midnight, the staff was at wits end to solve the problem. Security was hanging out in the lobby instead of on the third floor where the problem was. I got a new room at nearly 1am....lots of apologies, lots of excuses but they were totally helpless to fix the problem they allowed to happen. Who could have guessed that booking 8 ... Read more
from Vancouver, United States
Submitted on 09-08-2016
Friendly, clean, perfect room layout, great breakfast. This place must be very well managed! Can't wait to come back! Well worth staying a few miles from Seattle. A lot of things to do in the immediate area as well. Great restaurants nearby, shopping mall, park. PERFECT location. The shower even has tons of water pressure and a massaging feature.
from Burlington, WA, United States
Submitted on 10-08-2016
My brother and I stay here because of the location to the National Drags we come and see for 3 days. We always enjoy the clean fresh rooms, the great breakfast. Would always come back, staff are very helpful and friendly.
from Kennewick, United States
Submitted on 10-08-2016
Great location, wonderful staff, breakfast is good. Any issues are worked and fixed. Happy hour is a nice treat (if they upgrade wine offerings would be better). Easy access to many restaurants in the local area, good access to highways and Seattle and Tacoma
from Southern California
Submitted on 14-08-2016
Very good associates and great location for airport. About 10 miles away but save a lot of money as opposed to staying right at airport. Lots of restaurants in area and shops. The only thing lacking at this hotel is no restaurant for dinner but they do have a market and free breakfast.
from Portland, Oregon
Submitted on 03-09-2016
Was an overall pleasant experience, the location was great, right off i5. The rooms were a decent size for 4 people for a short stay that is. Breakfast was different each day, the scrampled eggs tasted like cheap liquid eggs, but the gravy and potatoes were pretty good and the waffle counter was great!
from Redlands, California
Submitted on 04-09-2016
We stayed here for a couple of nights during a hot weekend in August. Our room was clean and the AC worked well, but the hallway was nearly sauna-quality in heat and humidity, which made getting from the elevator to our room unpleasant. The bathroom was a nice size. The provided toiletries were of nice quality. The beds were comfortable. The provided breakfast buffet was amply stocked, but crowded during busy times. The staff were very pleasant and helpful (with the exception of the woman ... Read more
from Mooresville, North Carolina
Submitted on 05-09-2016
Love the room layout especially having the desk space and living space which separated the living area from the bed sleep area. Loved having the refrigerator and microwave, plus coffee maker. Rooms could use a 10x magnification mirror and or better quality blow dryers.
from Aberdeen, Washington
Submitted on 08-09-2016
Great location. New hotel with easy freeway access.close to shopping and a short drive to Seatac or downtown Seattle. 10x better than the nearby Best Western. Enjoyed the pool, breakfast and nice rooms.
Submitted on 07-09-2016
I felt very comfortable in this hotel. The location is marvelous (It is very close to the exit of I-5). First day I felt just a noise from Interstate (Freeway). However when I asked to change my room, they were so smooth to change. And with big smile! And many staffs amazingly remember my name. So comfortable. Facilities are upper-standard. Staffs are great. I felt it is homey and comfortable hotel.
from Dusseldorf, Germany
Submitted on 09-09-2016
It is like or even worse than be seating on middle of freeway!! Incredible noisy rooms. Building just few meters from freeway heavy traffic track; 24 hours of stress! Service at Hotel not good; cleaning in the room?? Never got replacement of coffee not even cups?? Breakfast very poor... Disappointing!! As a Hilton Honnors member didn't get any recognition, rather opposite??!!
from Keizer, Oregon
Submitted on 10-09-2016
We stay in Hilton Brand Properties whenever possible due to perfect consistent service and amenities. As usual the Hampton Inn in Federal Way was no exception. The Ladies at the front desk were as warm and welcoming as can be. The housekeeping staff was friendly and courteous as usual and the morning breakfast was exactly what I have come to expect. We stayed here for two nights for the Hall and Oates concert at the White River Amphitheater. Highly recommend! Good job one and all!
from Bellingham, Washington
Submitted on 11-09-2016
We just completed a stay at this location, the staff were very helpful and the security guard helped make us feel secure moving about the property at night. The room for the most part was clean, but had a musty odor and there were greasy places on the headboards from previous guests using them as backrests and depositing scalp oils/hair products. The location was convenient in that it was near restaurants and shopping and also just off I-5. The free hot breakfast was served a la carte and includ... Read more
from Chilliwack, Canada
Submitted on 11-09-2016
This Hampton Inn is in a nice location close to many restaurants that are within walking distance. The rooms are spacious and the beds are very comfortable. Service was top-notch through and through. We stayed on a Saturday night and the Sunday breakfast area was overcrowded. (But that is to be expected when it is complementary).
from Barrigada, Guam
Submitted on 12-09-2016
This was a pleasant experience. The quality and professionalism of all the staff including the breakfast staff and cleaning staff was excellent. We had stayed at an Extended stay in TAcoma and was contemplating staying there again but decided to stay at the Hampton Inn in Federal way. There is no comparison. I am not familiar with the hotel brands but since this was a HiltonHonors hotel we decided to stay here.
from Mesa, Arizona
Submitted on 14-09-2016
We stayed at this Hampton for a brief time during a family vacation. We found the room very satisfactory, with a spacious atmosphere for our large family. The beds were comfortable, the staff was smiling and friendly. Even little things - like the manager bringing out hot cocoa and cookies for my tired, weary kiddos. They were great. The one (small) issue was that breakfast was a madhouse. So many people, not enough seating for the dining facility.
Submitted on 15-09-2016
I booked the room for 2 weeks on business. I checked in Sunday evening. Went to my room, used the restroom and immediately noticed urine droplets from someone with SDS....I notified the front desk and they said they'd get someone on it first thing in the morning. Monday afternoon I came back to check on the room and they had hit the high spots but didn't clean it thoroughly so I went back to the front desk, complained again. Tuesday I was off and ate breakfast and put the DND sign on my door. ... Read more
from Tacoma
Submitted on 15-09-2016
I noticed an unknown charge in credit card next day. Each time called a front desk put me on hold for more than 10 minutes. No one came back to apologize for an extended hold. My advice is to review all charges before check out.
from Acworth, United States
Submitted on 18-09-2016
Excellent hotel to Stay in Auburn, Seattle for both business and personal trip if you are travelling to this spot. All amenities provided are excellent esp. the morning breakfast. The staffs are very courteous and helpful.
from Phoenix, Arizona
Submitted on 18-09-2016
I have been staying at this location, Hampton Inn Federal Way, for the past few years. Good quality hotel with a reasonable rate. Service and friendliness is excellent, and rooms are always clean and well maintained. Great fitness room with many equipment. Walk distance to many restaurants and very easy access to freeway.
from La MesA, United States
Submitted on 21-09-2016
Everything about this hotel, from the check-in, to the quality of the beds, towels, shampoos and soaps was First Class. They respected us leaving the Do Not Disturb sign up all day as we stayed in our room until lunchtime and left a note to tell us when we could get service. Very nice touch! Very convenient location, quiet room, AA+++
from Portland, Oregon
Submitted on 22-09-2016
Cleanliness & hospitality is everything to me. I applaud the staff for being genuine & friendly, it was obvious they cared about their guests. I have visited this property twice & the current staff is solid gold.
from Dallas, Texas
Submitted on 24-09-2016
I stay at this Hampton often and have always found it to be an excellent value with great service and nice rooms - and its central location to the South Sound is a plus. The staff are attentive and on the rare times that I hit a speed bump with my stay, they always sorted it out quickly and to my full satisfaction.
Submitted on 25-09-2016
I had booked a room here through Expedia months in advance, however, upon arrival, they had no record of my reservation. Called expedia, come to find out they have no confirmation number for the hotel and the hotel is all booked up for the night. The woman at the front desk immediately got on the phone and called a neighboring hotel (literally a walk across the parking lot) who had a room available for us for a comparable price. They also said we could come back for breakfast with our friend (hi... Read more
Submitted on 25-09-2016
This particular Hampton Inn & Suites far exceeded our expectations. The suite was very large and had a nice sitting area along with a large desk/room divider between the sleeping area and the sitting area. This would be a great room for a family of 4. Staff were helpful and breakfast was very good. Don't know if all the rooms are the same, but this one was great.
Submitted on 25-09-2016
Nice hotel located close to restaurants, movie theaters, shopping. Convenient to airport and business between airport and Tacoma. Friendly staff. Hotel offers discount food at local restaurant which is nice and friendly. Morning breakfast is pretty standard.
from Phoenix
Submitted on 28-09-2016
Very friendly, good location definitely a good place to stay for business or pleasure .Breakfast very good , good selection .Convenience shopping and entertainment area. Theater next to the facility good alternative either for family time or relaxing.
from kennewick, United States
Submitted on 28-09-2016
I'd recommend it if doing business or for recreation in the Seattle/Tacoma metro area. The hotel has easy access to the freeways and there are some great places to eat within walking distance. The staff is friendly and the hotel stay is geared around business travel. But would also stay there as a family.
from Medford, United States
Submitted on 29-09-2016
This is a very nice, clean, and comfortable hotel. It is located next to the airport, but we had no idea! Other than looking out the window and seeing the planes coming in, you could not hear them. We were able to take advantage of online check-in which was really convenient since we were getting in after midnight. We walked in, gave them our name, got our keys and were on our way. The hotel staff was extremely helpful, cheery, and welcoming. The breakfast was definitely worth the stop.
Submitted on 02-10-2016
I stayed here for two weeks for work. The entire staff was great, especially front desk staff and particularly Faith. Within a day or two, most of the front desk staff was greeting me by name. I've stayed at a lot of hotels and can honestly say that the staff here is the friendliest and most helpful I've ever encountered. I'd stay here again just because of how awesome you all are!
from Dallas, Texas
Submitted on 04-10-2016
I stayed at the Hampton for business. The staff at this hotel is wonderful. Check in and out was a breeze. The room was updated and clean. Located near lots of restaurants and shopping. Planning on staying again in the future.
from Richland, Washington
Submitted on 06-10-2016
Got in late for a business meeting the next day. Everyone was nice and quickly checked us in. Room was great and comfortable. Having use of the Internet was helpful to do my job. Breakfast was good and the coffee was appreciated.
from New York City, New York
Submitted on 24-10-2016
The staff was great the rooms were clean the weight room is modern pool was also very clean and modern breakfast is decent and the hotel is within walking distance of the many restaurants and shops highway side rooms are
from Phoenix, Arizona
Submitted on 24-10-2016
I have stayed here at the Hampton Inn and Suites Federal Way WA in the past six years. Hotel staff are very courteous and assist the guests with smile. I enjoy their managers receptions on Tuesdays and it is a good way to get together with friends after a long day and relax with wine and food. Good size room and great quality bed. Hotel and rooms are well kept. Good location with many restaurants and easy access to free .
from Des Moines, Iowa
Submitted on 26-10-2016
Above & beyond our expectations. Everything was clean and comfortable. Everyone was helpful and friendly. Breakfast was enjoyable and always refilled. Our grandchildren loved it as much as we did. We will be stay again.
from Spokane, Washington
Submitted on 27-10-2016
Stayed three nights, enjoyed the room. Nothing bad to say, will be back again! The staff and service was a pleasure, always a smile and very hospitable. I travel here often, and this hotel is always my first choice for a great nights sleep.
from Dover, New Hampshire
Submitted on 29-10-2016
We have stayed at other hotels in Federal Way and will definitely come back to the Hampton Inn. The location is great-right near I-5, a shopping mall and plenty of restaurants and stores. The staff from top to bottom are friendly and helpful. Very nice breakfast selections and good quality. Complimentary happy hour on Tuesdays and Wednesdays was a nice surprise. Selection of beer and wine and hot apps including soup one night. We had a room on the 5th floor with a view of Mt Ranier.
from West Orange, United States
Submitted on 02-11-2016
The best customer service I have encountered in my travels. The staff is friendly, caring and quick to offer assistance, it is as if they anticipate your needs at times. The housekeeping staff is thorough and most accommodating, never neglecting the smallest of details.
from Federal Way, Washington
Submitted on 06-11-2016
I have had a very pleasant experience lodging at the Hampton Inn & Suites! The customer service is very accommodating and the staff treat you as though you're important and appreciated. Keep up the excellent customer service!!
from Oakland, California
Submitted on 07-11-2016
Decent hotel, outlets do not work well with phone charger (lamps by bed). Room key to use elevator seemed extreme. Breakfast was ok, eggs were fluffy, no half and half when I went down early for coffee.
from Seattle, United States
Submitted on 07-11-2016
The hotel was clean, the staff was helpful during our stay, which was business related. My constantans and I frequent this facility at least three times a year, and I have only had one bad experience in the last three years, which was worked out in the end.
from Chicago, Illinois
Submitted on 09-11-2016
Rooms were spacious. Staff was friendly and professional. Booked 2 rooms for 4 days paid almost $1,000.00 found this bit pricy for off season. I would love to stay again but I need a better price bringing more people next time.
from Florence, Oregon
Submitted on 14-11-2016
Very nice place to stay and centrally located in federal way mall and restaurants near by clean rooms friendly staff overall a very good choice to stay at. quiet rooms and breakfast in the mornings and Tuesday and Wednesday nite get together with free drinks and snacks
from London, United Kingdom
Submitted on 18-11-2016
Business travelers BEWARE,this is one of those very few Hiltons that doesn't let you have your honours points if your company pays for it,otherwise nice stay,get a room NON freeway side,great staff and breakfast but won't stay again unless they change their honour points policy
from Cypress, United States
Submitted on 26-11-2016
This is one of the more updated and beautiful Hampton properties. I enjoyed my first stay for 2 nights and went back a few days later for 3 nights. From the lobby, to the elevators to the room it was clean and well managed. Looking for a great staff with wonderful amenities located near everything needed - stay here.
from Tucson, Arizona
Submitted on 28-11-2016
This hotel was very clean, we had a great location as it was close to freeway access, close to organic grocery shopping, Yoga, good places to eat. Safe area, hotel is new amenities good seemed clean safe. Staff was friendly and helpful. Breakfast was good quality diverse options.
from White Salmon, Washington
Submitted on 01-12-2016
We love staying at the Hampton in and were lucky enough to get to stay there 2 days for the Thanksgiving Holiday! We arrived a day early to miss the traffic craziness of the Seattle area. Love the location, staff and accommodations!