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Embassy Suites Williamsburg

Newport News, VA, US (PHF)

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Based on 1095 reviews
Our 168 suite property is the perfect place to relax after a long day of sightseeing. Only minutes away from Williamsburg's most exciting attractions,
Room & Rates

1 KING LARGER SUITE NOSMOK

LARGER LIVING AREA-SOFA-HI SPEED AVAIL-REFRIG, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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KNG BASIC NON SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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JACUZZI SUITE

,
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2 DBL STE ACC RIS NO SMOK

NO SMOK-COMP BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KG STE ACC TUB NO SMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1KG STE ACC RI SHWR NO SMK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2DB BASIC-NON SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2DB BASIC-SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 BR/2 BATH SUITE NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2BR/2 BATH STE NONSMOKING

COOKED TO ORDER BREAKFAST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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Embassy Suites Williamsburg
3006 Mooretown Road, Williamsburg, VA US 23185

Our Embassy Suites hotel in Williamsburg is just minutes away from countless attractions, including:* Busch Gardens* Colonial Williamsburg* Water Country USA* College of William and Mary* Prime Outlets Williamsburg* Historic Jamestown* Historic Yorktown* Berkeley Plantation* Virginia Air and Space Center* Virginia Living Museum* Williamsburg Music Theatre* Williamsburg Winery* Yorktown BattlefieldMoreover, hotel guests will find over a dozen fantastic Williamsburg golf courses to enjoy, including Brickshire Golf Course, Golden Horseshoe Golf Course, Colonial Golf Course, Kingsmill Golf Course and more!However, if you're visiting Williamsburg, Virginia on business, our hotel will also place you within close proximity to many area businesses and corporations such as:* Anheuser Busch* Avid Medical, Inc. * Cheatham Annex* Fort EustisNational Center for State Courts* Naval Weapons Station* Northrup Grumman* Owens Brockway* US Coast Guard Training Center* Virginia Power* Williamsburg Community HospitalWhile staying at the Embassy Suites Williamsburg hotel, guests are invited to enjoy a range of in-suite features and amenities, including:* Two 32" LCD HDTVs with cable and Pay-Per-View movies* Two phones with data ports* Refrigerator, microwave and coffee maker* Well-lit dining/work tableOur Williamsburg, VA hotel also features an array of hotel-wide amenities and services, available to all hotel guests during their stay with us in Williamsburg. These include:* Indoor pool and hot tub* A well-equipped, state-of-the-art Precor® fitness center* Complimentary 24/7 Embassy BusinessLink? Business Center* 1,000 square feet of flexible hotel meeting/banquet space - perfect for small meetings* Complimentary cooked-to-order hotel breakfast with a large variety of great tasting options* Nightly hotel Manager's Reception, featuring complimentary snacks and beverages* Atrium Caf?featuring delicious American cuisineAdventure awaits you in Williamsburg, Virginia - a great place to stay, play and shop. So why not be our guest at the Embassy Suites Williamsburg hotel, and experience Virginia hospitality at its best?

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1095 reviews
from Vero Beach, Florida
Submitted on 18-05-2016
Very efficient and friendly staff. Wonderful breakfast and complimentary happy hour.We had occasion to entertain family in the Jefferson room catered by the hotel. Excellent food and impeccable service. Tanya and her servers made the whole experience a memorable evening for us all.
from Wayne, New Jersey
Submitted on 18-05-2016
No staff at the front desk at check in. Dangerous conditions in the room. No one told us breakfast times. I could go on. No one with a family souls stay here. I guess it would be fine for a single or business traveler.
from Destin, Florida
Submitted on 20-05-2016
Staff was superb--always friendly and helpful. Hotel very clean. Front desk kept us informed of dining times for bus tours so we had no waiting for an excellent breakfast with made to order eggs, omelets and French toast. Our group opened happy hour, stayed for a while and dined in hotel restaurant. Restaurant food was okay and prevented drinking and driving. Stayed in a King/suite with separate sitting room with TV and mini-kitchen and a walk-in shower. Room was clean and size was more than ade... Read more
from Crestline, California
Submitted on 22-05-2016
During visit to Williamsburg area we spent four nights at Embassy Suites. Centrally located and convenient to restaurants and shopping on Richmond Rd. Excellent suite. Great made to order breakfast. Good service. Wonderful host reception each evening with snacks and free drinks from the bar. Desk clerk was exceptionally helpful.
from Richmond, United States
Submitted on 25-05-2016
The hotel was lovely, the staff was very accommodating. It is a very convenient place to stay if you are visiting Williamsburg. This property has in room dining, which was very helpful to us on our trip. We would definitely stay there again.
from
Submitted on 30-05-2016
My fiance and I toke a weekend to Busch Gardens and stayed at this hotel. When you walk it, you can tell it's nice. Smells clean, newly renovated, and great service. The bed was clean and soft, the bathroom was great, and they were 2 tvs. They had complimentary drinks (Happy Hour), the employees made free drinks for everyone. She made my fiance a peach alcohol cocktail, it was delicious. And I love anything free, soooo the breakfast was the best. They had everything you could think of; made to o... Read more
from Hermosa, South Dakota
Submitted on 01-06-2016
Suites very small and staff just okay. Seemed inconvenienced when I requested another towel. Seems very compact and crowed. Elevators very slow. Breakfast good but place was so crowded hard to find anywhere to sit
from New Orleans, United States
Submitted on 02-06-2016
On vacation, we recently stayed at both hotels. Best experience ever. The rooms were so nice, separate Living room w/TV and King Bedroom w/TV. Breakfast was delicious: pancakes, sausage, bacon, grits, oatmeal, muffins, cereal, milk, juice, coffee, etc. The chef will prepare you a custom omlet! The managers evening reception was so much fun. Free open bar and delicious snacks for 2 hours! We met some great travelers. Will definately stay at Embassy Suites on all our future vacations. Comfortable... Read more
from Palmyra, United States
Submitted on 06-06-2016
This was our first experience at an Embassy Suites Hotel and we were very pleased! Our room was very clean and the staff were very friendly and helpful. I like having the 2 separate rooms (sleeping & "sitting" rooms) for such a reasonable price. I guess it does make the 2 spaces smaller than if it was one big room, but I tend to wake much earlier than my husband, and I could be in the separate room watching TV and sewing or reading with out disturbing him. There were several groups of childr... Read more
from
Submitted on 06-06-2016
There were four bus loads of elementary and high school age children during my visit May 27th- May 30th. I actually checked out a day early because of the issues I experiences. On the first night, room 408, upon entering our room other was extremely musty. After further evaluation it was realized that the bedroom ceiling had a moisture problem and actual pieces of the popcorn ceiling had falling on my bed and my face while I was sleeping. This issue was expressed to the front desk. Second night... Read more
from Wylie, Texas
Submitted on 18-06-2016
Centrally located near many good restaurants. Nice indoor pool, good breakfast and nice happy hour! Customer service was excellent and front desk personnel were well informed and helpful! Would definitely stay here again!
from Saint Louis, Missouri
Submitted on 18-06-2016
This was a very nice hotel near Colonial Williamsburg. Staff was friendly and rooms were comfortable. It was near historical sites as well as convenient shopping areas. I would definitely stay there again if I were in the area.
from Lynchburg, Virginia
Submitted on 19-06-2016
Cleanliness of room could have been better. The staff and the free drinks and good breakfast made up for that though. The bed was a little hard so didn't sleep well. Hotel was close to a lot of what we did and had great restaurants near by.
from Falls Church, United States
Submitted on 19-06-2016
Upon arrival at the hotel, our room was not ready. They sent us to our room, as if it were ready, but the housekeeper was still in there. She said all it needed was towels, so we waited in the hall. When we went in, I began to set up my son's sleeping bag on the floor in the bedroom. There were candy wrappers, peanuts, and other pieces of trash on the floor between the two beds. Not only is this disgusting, but I have an 8 month old baby who crawls around on the floor and puts things in her mout... Read more
from Springfield, VA
Submitted on 21-06-2016
My wife and daughter stayed here in June 2016 during the wedding of our son in Williamsburg. Our room, on the 5th floor, was comfortable (especially the beds) and clean, and everything worked well. The complimentary breakfast was among the best I've seen in any hotel. Amazing custom made omelettes! Nice indoor pool and exercise area. And a very convenient location. The only less than five star feature is the design of the building itself. The five floors are built around a central atri... Read more
from
Submitted on 28-06-2016
We stayed on the first floor and outside of our room keys not working initially and the pool looking cloudy everything else was fine. The 'happy hour' drinks were good though limited. The snacks provided during 'happy hour' was tasty. The hotel is smaller than most Embassy Suites but I'm assuming that it's because of the location as most of the hotels where small. Overall a great place to stay and relax after a long day of sight seeing and playing
from Richmond, United States
Submitted on 29-06-2016
Always enjoy my stays here. It may seem pricey, but if you take full advantage of the manager's receptions and free, full breakfast, it can be well worth the cost. No hot tub, but a nice salt-water pool, too.
from Minnesota
Submitted on 30-06-2016
We arrived shortly before check in on a very busy Saturday. Clearly, the front desk and housekeeping staff was not prepared for so many guests attempting to check in at 4:00 pm. We were told our room would be ready shortly as housekeeping still needed to make the beds. We're fairly patient and understanding so this wasn't a problem. We had a non smoking room - 510 - but it was in the same hallway as smoking rooms so the hall smelled from time to time. Our room did not have an odor. When we... Read more
from Haymarket, United States
Submitted on 01-07-2016
This hotel is clearly mismanaged with numerous issues... Regular lack of clean silverware at buffet, low quality fruit, lack of clean washcloths every day, Lack of good cleaning of rooms, poorly managed staff.
from Silver Spring, United States
Submitted on 01-07-2016
The reason for our visit was a family reunion. Besides the rooms being suites, we were also very impressed by the quality and selection of the complimentary breakfasts! All the breakfast staff were amazingly nice, friendly and helpful, and we had a great place to eat and visit!
from nyc
Submitted on 02-07-2016
My family and I stayed for 3 nights at the end of June. I love how open the hotel is. The staff always greets you when you pass by. Our room was on the third floor away from the elevator, which we didn't mind because it seemed crowded and we used the stairs. The room was big enough to spread out and it was very clean and comfortable with a mini fridge and a microwave. My kids enjoyed the indoor pool every day. We liked the breakfast every morning. They were quick to refill food and clean up. The... Read more
from Hamilton, NJ
Submitted on 04-07-2016
My family of 6 stayed here during our historical tour of the Williamsburg area. The hotel was very crowded with other families as well. The hotel was well staffed and the staff was very quick to assist especially during breakfast. I would highly recommend staying here.
from
Submitted on 04-07-2016
We only stayed one night after going to Busch Gardens. It was an enjoyable stay. We usually stay here every other year. They remodeled since our last stay and it is lovely and comfortable! The evening reception is much improved as well.
from Raleigh
Submitted on 05-07-2016
I stayed here with my aunt and my nephew while we went to Busch Gardens for a few days. With 3 generations traveling, I can't think of anything that would be more awkward than having to share a bed. Thus the beauty of Embassy Suites! Lots of space to spread out plus breakfast is included. The hotel is super clean, the staff is very nice, and the lobby/atrium is attractive. My only complaint was the bartender accidentally made my gin & tonic with the wrong gin and I was forced to drink two of the... Read more
from Seattle, WA
Submitted on 07-07-2016
Stayed at Embassy Suites in Williamsburg over the 4th of July weekend. The hotel was fine for a weekend trip but nothing outstanding. If room rate was similar or less expensive than other hotels in area I would recommend booking, but I would not choose this hotel if it was more expensive than competition. Let me put this in context. My husband and I decided last minute to take a weekend trip to Williamsburg. My first choice was to book a hotel within walking distance of Colonial Williamsburg... Read more
from NJ
Submitted on 07-07-2016
Overall was an ok experience. The room had a musty smell and the air conditioning was very loud. The breakfast was great. Evening reception was ok. Housekeeping was not good and they ran out of wash cloths, had to use hand towels
from Valley Stream, New York
Submitted on 08-07-2016
Our family was meeting another family for a short vacation. They live in GA and we live in NY so VA is our half-way point and we met in Colonial Williamsburg. The hotel was average in it's appearance and level of comfort. It is conveniently located near restaurants, shopping and amusement parks. There were two noteworthy experiences in regards to staff. There was a hotel manager named David who went above and beyond to assist our son with his internet connection in our room. He was approac... Read more
from Chantilly
Submitted on 10-07-2016
We stayed in 4 suites for 2 nights. Staff was courteous all through- southern hospitality!. However suites were in bad shape. They had to exchange 2 rooms due to flooding problems, water drained through room above in one of them!. Though we were tired of moving from other 2 rooms, one had faulty A/C, the other had a slow shower drain. One of the rooms we moved into had minor issues like corroded, crusty sink, loose door frame etc. overall the building looks elegant, there are underlying maintena... Read more
from Norfolk
Submitted on 10-07-2016
Stayed here one night. Kids played in the pool, we ordered room service, and were out in the morning. The pool was a nice temperature and was very clean. They were out of pool towels but a quick trip to the front desk got them replenished. Room service was fairly quick and very tasty. The only real issue I had was when we opened up the pull out sofa bed there were no sheets and none anywhere in the room to make it, nor were there pillows... so another trip to the front desk. Bed was comfor... Read more
from
Submitted on 11-07-2016
We just stayed at the embassy suites in Williamsburg this weekend. The overall service was very good. Breakfast was outstanding and the staff were excellent. My husband made a point to speak to the managers about how wonderful that crew was. Our room was clean though the pull out bed was dressed with evidence that it wasn't cleaned. The challenge with pull out beds is that families put them back in to use the couch so this can be missed by housekeeping. We found the housekeeping staff to be acc... Read more
from New York City, New York
Submitted on 11-07-2016
Stayed here for 3 nights. Staff are very courteous and nice. Breakfast is great! Made-to-order omelets and abundance in food (hot cereal, fruits, pancakes, sausage, bacon, etc.). With this kind of breakfast we already saved a lot of money. This is also the only hotel who can accommodate 6 people in a room. The pool is nice (salt water) and clean. Even the room is very clean. They even have free happy hour for 2 hours plus snacks. Hubby is very happy with the stay. Will definitely stay again.
from Howell, New Jersey
Submitted on 14-07-2016
Clean room, nice breakfast and reception. Kudos to all the staff especially Douglas at breakfast, so warm, gracious and hardworking! Had previously stayed at different hotel, no comparison. Will absolutely come back to Embassy Suites!
from New York City, New York
Submitted on 15-07-2016
Excellent rooms and service, but was under construction and didn't know pool was closed. The requested items we sent through emails were never in our rooms. We called several times but still never received requested items. The hotel was the one who sent the email for any requests we may have and actually never received them so it's a waste of time answering emails or calling the front desk.
from Richmond, Virginia
Submitted on 17-07-2016
Experienced a lovely short stay for our 42nd wedding anniversary. Excellent hotel with great customer service from all hotel staff. Breakfast omelet was amazing with fun, friendly cooks and servers. Hotel has awesome ambience. Do yourself a favor and plan a visit!
from Dudley
Submitted on 19-07-2016
Great hotel... very friendly staff and great location. I loved how the rooms were two-room suites. Lovely pool and great outdoor sunning area to help relax. I also loved the large fitness room. Outstanding staff and very helpful! This hotel was VERY busy! Breakfast was great and the evening reception was average.
from Philadelphia, Pennsylvania
Submitted on 26-07-2016
We had a little hiccup at check-in but the manage on duty David Thompson stepped in and resolved the issue quickly. He was very pleasant and exceptionally professional. Now the good, the facilities are nice but they need more elevators. During busy periods the wait for an elevator was quite long. The complimentary cocktail hour and buffet breakfast were crowded but nice. There was always plenty of food. Lester, the waiter/attendant at the buffet, was very friendly and helpful as were the women a... Read more
from Florida, United States
Submitted on 26-07-2016
We left things in our room at check out and "David" was so kind and honest that he returned them to house keeping whom sent them to accounting whom sent them back to me in one piece! They were very expensive items. Was great to know there is still trust worthy people here.
from
Submitted on 27-07-2016
Like a lot of reviewers, I really liked this property over all. Great location to our planned activities, modern and well-appointed room (2 bed, 2 bath suite), great price, above average hotel breakfast, and most of the staff was very nice. This was our family Summer vacation, so we booked the room for seven nights. On the other hand: 1) We had a 30-minute wait to have our room made ready, even though we arrived several hours after the posted check-in time. In spite of the fact that an assista... Read more
from Baltimore, Maryland, United States
Submitted on 27-07-2016
From the time of check in to check out we had phenomenal service!! The room was clean and smelled wonderful! We came during the evening cocktail hour thingy and that was awesome. Our son's enjoyed their snacks and were all fueled up and ready to go to Busch Gardens. When we came back we were starving and the receptionist gave us a menu for take out and told us who was available. We enjoyed our take out and enjoyed our breakfast the next morning. It was AMAZING!!!!! The service was great and ever... Read more
from concord
Submitted on 27-07-2016
We were very pleased with this choice of hotel. Really enjoyed the breakfast and manager's reception; definitely a step above most standard complementary breakfast services. The hotel room itself could be cleaner but it wasn't terrible. I do agree with some other reviews; there are some updates needed. Overall great location and would most definitely stay again; great value.
from Orlando, Florida
Submitted on 30-07-2016
My family and i just returned home from the area. The hotel is ib a great location its near everything in Williamsburg, great price, clean modern rooms, very friendly staff, the only thing that was bad was the pillows suck.
from Baltimore, Maryland
Submitted on 30-07-2016
I think that every hotel in the Williamsburg area gets beat up pretty good on a regular basis, so you can't hold that against them. The first room they put us in didn't have a working A/C and smelled like mildew. They put I'm us in another room that was fine, although there was a leak around the windows when it rained. Oh, well. The location is a little hard to find, but once you get the hang of it, it is right off the main drag and close to Historic Williamsburg and short drive to Busch Gardens... Read more
from fairless hills
Submitted on 31-07-2016
We recently stayed for a 4 day trip to Busch gardens and thus hotel is great. The staff is amazing, always polite and helpful. The breakfast was good and the food at night was delicious (Mac and cheese bites!!!) The hotel is very clean and room service was great. Would definitely stay again!!!!
from Novi, Michigan
Submitted on 31-07-2016
We stayed for 3 nights while touring Williamsburg sites. This hotel is off the main roads which was nice because there was no traffic right outside. But it is just as close to the attractions as all the other hotels. Our room was clean and the evening reception and breakfast were well done. Our kids had a lot of choices and the reception was a great snack after being gone all day and before dinner reservations. Had some issues getting a set of sheets for the pull out sofa (took an hour and a hal... Read more
from
Submitted on 03-08-2016
This hotel is clean, great location, and very good breakfast! Our family of 6 decided on this hotel because of the hot breakfast buffet, they have lived up to my expectations! The staff is nice and helpful. Will stay here again soon!
from
Submitted on 04-08-2016
Great start to a Family Vacation! From the time we checked in, until the time we left--everything was wonderful. Managers Welcome Reception upon arrival was tasty, drinks were refreshing. Ordered pizza for delivery (upon recommendations from front desk) Yummy! Rooms: A bit small, but Beds Comfy, Room Clean. Lobby/Lounge area was large, all 15 of us were even able to eat together at huge bar. Breakfast in the morning had a large variety, welcoming staff, prompt service, helpful. Exercise Room... Read more
from Prince Frederick, United States
Submitted on 04-08-2016
This hotel is wonderful. The staff is friendly and helpful. The location is convenient to Busch Gardens and historic Williamsburg. There are many amenities close by as well. The Dairy Queen and Pirate's Cove Golf are also added bonus'. When we need items the staff is quick to get it for you. The hotel was recently renovated and is beautiful. I would highly recommend staying here.
from Buffalo, New York
Submitted on 05-08-2016
We had a great experience. The staff were pleasant and very accommodating, from housekeeping helping with extra towels for the kids to kitchen staff helping to ice and load coolers for a day at the beach. Rooms were clean and comfortable. Complementary breakfast was well above most (real eggs and meats, not powdered/frozen). Would stay here again and highly recommend.
from West Henrietta, New York
Submitted on 05-08-2016
Check in was friendly and efficient. The family appreciates the manager reception, but prefer the Embassy Suites that have some hot appetizers besides the usual salsa/chips and party mix. The room is a little tight for all the furniture in it, but not bad. Breakfast in AM the pancakes that were in the warming containers were like bricks and the potatoes were cold. Suggest getting the chef at the window to make your breakfast fresh. Overall not too bad and would stay again.
from Clarksburg, Maryland
Submitted on 07-08-2016
We were in room 100 which was right off the noisy lobby. With the HVAC fan running we weren't bothered by the lobby activity. The bedroom window faced the indoor pool which was also very loud even with the HVAC. It was the only source for natural light so we had to decide between privacy or daylight. The lighting in the room was on the dim side. The room was nice but on the tight side. They were friendly and courteous but way understaffed. I had to go to the front desk because the service desk... Read more
from Stony Point, New York
Submitted on 08-08-2016
Our family ended up going during the hottest week of the year. The hotel is in need of serious updating. Lobby was so hot. Elevators slow and no A/C. Most of the the staff was amazing and made our stay unbelievably pleasant. The maintenance dept., the chefs, the front desk staff and housekeeping were all wonderful. Although I don't know who "cleaned" my room the first day when we arrived. There was hair every where and that's no exaggeration. YUCK! They did come up to clean, but the manager aske... Read more
from Philadelphia
Submitted on 08-08-2016
This was the best place I've ever stayed at. Staff was AWESOME. Much better than I expected. The room was clean, the staff friendly and beyond accommodating. The breakfast was AWESOME. Wasn't expecting the free cocktails from 5:30-7:30 but that was the highlight of my stay.
from Denton, United States
Submitted on 09-08-2016
This is a great hotel for a business meeting. The evening receptions and breakfasts that are cooked to order make networking easy. The hotel suite was quiet and clean. I asked for extra towels and they were even delivered at 9:30 at night. Easy access to the hotel and plenty of parking. There is a Kmart nearby. You need a car to get to the nearby restaurants. Great Premium Outlet mall nearby.
from St. Louis, United States
Submitted on 09-08-2016
The hotel was conveniently located, reasonably priced, and the breakfast has a wide variety of options. The evening happy hour was really impressive. I would certainly stay at this hotel again. There was plenty of free parking also.
from Manalapan, NJ, United States
Submitted on 10-08-2016
Recently renovated hotel, I've stayed here at various times during the past 30+ years. Although I rate it as average currently, it has the potential to be excellent with minor changes. While we did experience reservation and housekeeping inconveniences, the hotel staff did attempt to remedy our issues.
from Hampton, Virginia
Submitted on 11-08-2016
Loved the room and hotel would stay here again. Employees were extremely friendly and helpful. The beds were so comfortable did not want to get up. In the right area for everything and the area around the hotel was quite.
from Columbia, South Carolina
Submitted on 15-08-2016
Third time staying here. The previous times were better. Our ac stopped working within the first couple days. The unit was replaced however and the manager did refund us some of the charges. The room had booked peanut shells on the floor by the couch near the wall from the previous guests. The room is very small especially for a family of 4. Tv reception was not good at all, same for Internet service. Breakfast seemed to be understaffed but food was good. Location is great and close to everythin... Read more
from Lebanon, Virginia
Submitted on 16-08-2016
While I am happy with my overall experience I was very upset the first night after finding no hotub even though one was pictured on the website, finding room phone broken, no sheets or pillows for pull out, and couldn't watch the Olympics for the TV signal coming and going in and out.
from Chicago, Illinois
Submitted on 17-08-2016
Nice and clean hotel. Close to all the major attractions in Williamsburg. Good soild breakfast and a reception hours with drinks and snacks. The kids swim in the pool for over a hour after a hot day at Jamestown. Would stay here again
from Clarksville, Tennessee
Submitted on 18-08-2016
I think that my experience here would have been better had I been in a different room. I was on the second floor facing the indoor pool. Needless to say, it was extremely noisy with all of the kids swimming and carrying on. The pool closes at 10 PM so I had to resort to sleeping on the couch for half the night during each night of my stay since I had to be up at 4 AM every morning. I called down to the front desk three times regarding the noise at the pool and nothing was done. I gave up an... Read more
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