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Best Western Washington Pentagon

Washington DC All Airports, , US (WAS)

Hotel + Flight from
WAS
Based on 936 reviews
Situated just minutes from the Pentagon and exciting downtown Washington, DC, this contemporary hotel offers an array of exceptional amenities and hos
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Best Western Washington Pentagon
2480 S Glebe Road, Arlington, VA US 22206-2576

Historic Location
This modern hotel features 3,000 square feet of flexible meeting space that is ideal for your next business retreat, corporate event, conference, reception, banquet, reunion or wedding. The knowledgeable staff will ensure that your event goes smoothly. This hotel is located just across the Potomac River from Washington, DC and is just minutes from Arlington`s most famous historical sights, memorials and shopping destinations.

Hot Hotel Amenities

  • Free Wi-Fi
  • Free Newspaper
  • Free Parking

Comfort by Design
Best Western Pentagon Hotel - Reagan Airport offers spacious accommodations for all travelers, after an exciting day of sightseeing or attending corporate meetings, relax in your contemporary guest room or suite located in three modern guest buildings. The beautifully designed guest room or suite feature either two plush queen size beds or one plush king size bed, cable television with premium channels, in-room safe, coffee maker, telephone with voicemail and free local calls and so much more. Whether you are unwinding or working, you will enjoy this peaceful retreat in historic Arlington.

Why Stay Here?

  • Free Shuttle to Pentagon City, Metro Station, Bus Lines and Reagan National Airport
  • Seasonal Outdoor Swimming Pool
  • State-of-the-Art Fitness Center
  • Close to Area Attractions, Dining and Shopping
  • Free Weekday Newspaper 

Delectable Dining
Situated less than a mile from the hotel is The Village of Shirlington, Arlington`s impressive dining area with scores of restaurants to satisfy every taste.

  • Enjoy a free continental breakfast in the Capital Ballroom to start your day off right. For a small fee, you can upgrade to the hearty full breakfast buffet.
  • The full service Monuments Restaurant features traditional American and regional cuisine, including steak, chicken and seafood dishes in a warm, inviting atmosphere and exceptional service.
  • The Monuments Lounge is a great place to relax after a day of exploring or have a business meeting in this cozy ambiance where you can relax and enjoy a cocktail.
 
BookIt.com Preferred Activities
DC is a city full of culture and history and offers numerous free activities. However, for those exciting activities that you don`t want to miss you can purchase your tickets in advance through BookIt.com when you book your accommodations.
  • International Spy Museum
  • Georgetown Food Tour
  • Old Town Trolley Tours of Washington DC
  • Monuments by Moonlight Night Tour
  • Spirit of Washington DC Lunch and Dinner Cruise


Based on 936 reviews
from Columbus
Submitted on 01-06-2016
This is an older but clean motel in a safe neighborhood. The bathrooms are small but adequate. The breakfast was great with plenty of choices. There is only one restaurant within walking distance, and it is only open for dinner so make plans to eat lunch while out sightseeing. The hotel shuttle runs every 30 minutes and drops off and picks up at the subway/mall and Reagan airport. Would definitely stay here again.
from Ames, Iowa
Submitted on 01-06-2016
"Highly recommend the PENTAGON B.W. motel; FILLING BREAKFAST!" Ž??Shuttles need to park right by CURB IF possible!! I fell right thru the cheap folk-up step stool. By Pentagon City metro, it is hard to park near curb since ALL shuttles, taxis, & personal cars park there. But TRY as best as you can for us handicapped folks ok? thanks! NEED TO BE STURDY, CHROME STEP STOOLS! Need to have at least 6 HIGH RISE toilet seats that go over existing toilets for those of us who have had HIP rep... Read more
from
Submitted on 06-06-2016
This hotel provided excellent service. The room was immaculate. The area safe. The Service Providers were polite and helpful, especially Janet at the front desk. Whenever I visit the D.C. area, I will stay here. Accessible directly off I-395, it was easy to get to and leave. Thanks for a fantastic visit.
from Martos, Spain
Submitted on 06-06-2016
We arrived here beyond stressed after attempting to navigate the hellish traffic, and within a few minutes had relaxed totally. Perfect check-in, lovely pool with lifeguard, room was great with everything we needed. This is an older style motel type, but it has been renovated and the main block containing lobby and dining room seems newer. There is also a small shop. Breakfast next morning was nice, hot food plus waffles, pastries, bagels etc. The only downside? Leaving next morning into that ... Read more
from Lynchburg, Virginia, Usa
Submitted on 06-06-2016
While the furnishings and decor were nice, the room itself had not been well maintained. Cracked and peeling paint on the ceiling, rust on the bathroom door hinges, poor paint job in the bathroom, light fixtures hung crooked and had paint on them, very low ceiling in the bathroom. It was obvious the building is very old and hadn't been well maintained. Putting in new furnishings and decor does not cover up poor maintenance. Not to mention the staff was neither helpful nor friendly....both the ch... Read more
from Thornton, United States
Submitted on 07-06-2016
Breakfast was really good, we liked the variety and quality. It was louder than I would have liked (get a room on the upper floor to avoid hearing everything in the morning). TV and channel options were nice. The bathroom was covered in mold (under the wallpaper) but otherwise the room was nice. Comfortable bed. Thermostat worked well. Fitness center was in a creepy basement and just not very nice, I chose not to use it because of that. Was frustrated that we almost had to beg to get a 15-30 min... Read more
from Albany, New York
Submitted on 08-06-2016
Was looking for a place close to the monuments and this place is it. Just off of I-395, it's got easy access to the major sites in the area. The hotel itself offers some nice features as well - free wifi, parking and buffet breakfast. There's also a complimentary shuttle service that runs every 1/2 hour. I didn't personally use it, but it runs to the airport as well as the metro station, maybe other places. The room was pretty nice - 2 queen beds, mini fridge, microwave and Keurig. I know ... Read more
from
Submitted on 09-06-2016
We needed an inexpensive place to stay in a safe location near the walking mall at Shirlington so we could attend our son's performance at The Signature Theatre. This little hotel is perfect for a short stay. Easily accessible and in a safe area. The price was right, the room was clean, the bed was comfortable and the breakfast was great! Nothing fancy but gave us what we needed.
from Jerseyville IL, United States
Submitted on 26-06-2016
The service and room were good. Shuttle service was very helpful. There is a very nice food court at Pentagon City station which we ate at several times. The swimming pool was nice and monitored by a lifeguard.
from
Submitted on 26-06-2016
Nice area of town with easy freeway access. Hotel shuttle to/from nearest metro station. Nice large pool area outdoors. Large breakfast selections of both hot and cold items. Parking right outside of room was nice.
from Saraland, Alabama
Submitted on 30-06-2016
This motor lodge style of hotel is a little dated, but it was clean. The double queen room we had was large enough. The beds were ok. The housekeeping service was good, but was done late in the day. Breakfast is provided and was ample. Transportation is offered to DCA airport and Pentagon City Mall and Metro Station about every 30 min. from 6 AM to 10 PM . Good overall stay.
from
Submitted on 30-06-2016
We stayed here on a family vacation. Staff was extremely nice and accommodating. The hot/free breakfast was worth the stay!! The shuttle service to the metro station was very nice and convenient. During peak hours of travel we had to make other arrangement for travel because they only have two large vans to transport people. So if you couldn't fit on the shuttle you had to wait 30-min to an hour for the next. Pool was nice but it closes at 9pm. It would be nice if it stayed open until 10. After ... Read more
from California
Submitted on 01-07-2016
This Best Western is a great location close to Washington DC. The value for the nightly stay was excellent. Breakfast is offered with many choices yet differs slightly from day to day. The breakfast staff works well together making sure everything is clean and replenished. A free shuttle for the airport and the metro is a tremendous added value. Tipping the drivers is always a smart thing to do. Computer station with printer available comes in handy. Overall, the staff is friendly and helpful.
from
Submitted on 04-07-2016
I was able to set up our three night stay easily in Booking.com and found rates in our price range. The beds were very comfortable and the hot breakfast was great! The room we stayed in had some updates, but it is an older hotel. They do offer a shuttle service to the metro line, but we did not use it. There were a few minor repairs that needed to be fixed in our room, which we turned into the front office. The office staff was friendly and answered any questions we had. Housekeeping did a... Read more
from Raynham, Massachusetts
Submitted on 06-07-2016
We stayed the last week of June for 4 nights. I had a very time finding a room near DC with 2 queen size beds, a pool, and free parking. I was pleasantly surprised by our room. Nice size, comfy beds, and clean. We were by the road but the only noise was motorcycles racing around the street. The bathroom was small and had issues but it was clean and the water pressure was incredible. We paid extra for a fridge and microwave and it was well worth it to have cold drinks in our room. The pool... Read more
from
Submitted on 07-07-2016
This motel is very dated. It has been attempted to be updated, but in the cheapest ways possible. The hair dryer in our room would not plug in, because the receptacle had a built in light switch that blocked the plug. The toilet paper roll is installed directly beside the toilet where it juts into your leg because the toilet is next to the wall. There's no reason why it couldn't have been installed just 6 inches higher. The TV's are flat screen, bu they are mounted flush to the wall, so you ... Read more
from Houston, United States
Submitted on 07-07-2016
The location is very convenient, close to most DC area location. 3 minutes to Air Force memorial, less than 10 minutes to the Washington Monument and all the National Mall attractions. They had hot decent breakfast too. Will definitely stay here again
from Greensburg, Pennsylvania
Submitted on 07-07-2016
I really liked this hotel because they didn't charge for parking unlike most other hotels in the Arlington, VA / DC area. It was also 4th of July weekend, so many hotels were packed. I booked it on the morning of 6/29. My room was clean, the restrooms were clean, the tv was an updated flat screen with cable. The check-lobby staff were very nice, especially in the morning and afternoons. There is a small gift shop behind the lobby in a separate building in case you forgot something at home. There... Read more
from Battle Creek, United States
Submitted on 11-07-2016
We stayed at this hotel for three nights while in town for a baby shower. We had two adults and four children in adjoining rooms. It was very comfortable. There were a few minor things that weren't perfect but overall it was a pleasant stay. The staff was very friendly and helpful. The pool was great and the breakfast was amazing. We will definitely stay here again.
from Mesa
Submitted on 11-07-2016
Was very pleased with the room and hotel in general.Very convenient access to Metro Station. hotel to Convention Center in 20 minutes. Staff very helpful and accommodating.Good hot breakfast along with other breakfast items and drinks. will use this hotel again..
from
Submitted on 12-07-2016
We spent 4 nights here as our base to enjoy DC. Positives: the free shuttle to the Pentagon City area was VERY convenient to the Metro, to food options in the food court, and to a 24 hour parking garage outside of DC. The outdoor pool offered a relaxing break on every day during our stay. The breakfast was good with lots of options every morning. The staff was friendly and responsive to our needs. Negatives: somewhat dated in appearance, had to move rooms because of a tub that wouldn't drain and... Read more
from Enterprise, Alabama
Submitted on 14-07-2016
We continue to stay at this location.....benefits are rooms are always available. They have an excellent breakfast and it's free, the staff is always friendly, it's close to the Reagan Airport, they provide free shuttle to the Metro Stop, the parking is FREE. We had an error on our credit card when we received our monthly statement. I called the hotel and spoke with the front desk staff and they were able to pull up our information and they corrected the error. It was posted on my account in... Read more
from Norton, United States
Submitted on 15-07-2016
We had a room with two queen beds. The room had a nice sized safe for our valuables. Rooms were cleaned daily with plenty of hand towels and bath towels. Very good coffee maker with coffee pods replenished daily. Air conditioner worked really well, especially considering the temperatures during our stay were in the 90s. The outdoor swimming pool was cleaned daily and was staffed by a life guard. If you have kids or grandchildren, there will be plenty of kids at the pool to play with.
from ashland, United States
Submitted on 15-07-2016
Very good breakfast. Eleven year old granddaughter was there a few weeks ago with a school patrol group. She also liked it. The free shuttle to the closest Metro station was appreciated. We would definitely consider this Best Western again when in the area.
from
Submitted on 19-07-2016
I was apprehensive about the hotel before arriving but was impressed with our room, the hotel location and the entire operation. We were extremely pleased. This hotel is an absolutely great value in a rather convenient location. We were driving and really appreciated the free parking. Most hotels in the area charge significantly for parking. When the need arises again to be in the Washington, DC area, I will definitely stay here again.
from Mullica Hill, New Jersey
Submitted on 20-07-2016
I stayed for four nights, the staff was nice, and tried to assist when necessary. Breakfast is fairly nice, and the shuttle is OK. Sometimes it may be off time table. Overall it was a nice stay. While it's conveniently located near the Metro, it is not close to any center so there is limited choice for food and other entertainment.
from West Palm Beach, Florida
Submitted on 21-07-2016
Stayed there in June for 3 nights. Hotel is clean, quiet and great location. Good complimentary breakfast. Felt very safe there. The staff was friendly, easy check in/out. 5 minutes to Shirlington Village and quick drive to Alexandria.
from Fiskdale, Massachusetts
Submitted on 22-07-2016
I was skeptical at first because there are so many (places to stay) in Washington DC, that I was overwhelmed and repeatedly procrastinated booking a place. I finally settled on this one for 3 reasons, well 4 really. 1. Free and varied breakfast seemed to be the main theme of many of the positive reviews for this place. 2. Free shuttle every 30 minutes from 6 AM - 10 AM from the front of the hotel to the metro station. Very easy to navigate around. Free parking with the hotel so loved leaving... Read more
from
Submitted on 22-07-2016
My wife and I chose to stay here instead of the Holiday Inn in DC recommended by out Travel Agent because of the price and breakfast. This facility is avg to below avg. a 2.5 but can't award that on Trip Advisor, it's showing its age badly. Room - ok but smelled moldy and AC filter was pretty dirty. Cleaned it myself. Beading was good and clean. Carpet was old and stained in areas. Amenities - the grounds are kept clean but are old and need serious maintenance. Pool was small, again it... Read more
from Springfield, Missouri
Submitted on 23-07-2016
A littlw pricey considering the room was in dire need of maintenance/repair. Peeling wallpaper, wet carpet outside of the toilet/shower area, with no visible leaks seen. Mold underneath the sink, mirror in the shower area separating from the frame, rusty stains behind the door of the shower area, tub did not drain well, so stood in water while showering and tub faucet dripped. Bathroom just felt dirty/gross. The actual room was comfortable and nice and I liked that it had a secondary sink and ... Read more
from Girard, Ohio
Submitted on 23-07-2016
Very nice hotel in a good location. Friendly, helpful staff. Hourly shuttle bus to the Metro which takes you to the monuments in about 15 minutes. Nice swimming pool that the kids enjoyed after a long day of sightseeing. Rooms were clean and spacious. Expanded continental breakfast was good with many selections. I would definitely stay here again on a future visit and would recommend it to others.
from Athens, GA
Submitted on 23-07-2016
We visited the Capitol. The hotel was close to the metro system. Ur shuttle worked fine for getting us there and picking us up. We found some very good restaurants to eat in close by. The breakfast was fine. We would recommend ur motel to anyone,
from Brandon, United States
Submitted on 31-07-2016
I enjoyed the stay here, Everything was great and every need was taken care of or assist with. The shuttle from the hotel to the subway station was so helpful and on time for pick ups and drop offs, The drivers were very cautious and helpful with a few questions about DC. If I visit DC again this the hotel I want to say in, The breakfast was great with different hot items every morning and tasted great.
from
Submitted on 02-08-2016
Good value for money hotel. Big rooms (but a little worn out and a little smell of moisture) and ok outdoor pool area even though there was a lot of noise from the high way. Good with the free coffee we could take all day and we enjoyed the free shuttle service to Pentagon metro station. Located close to a very nice and clean city area (Cambell avenue) with good restaurants (especially Calyle). The reception staff mixed - one person had a wrong attitude (no energy, slow, not service minded, nega... Read more
from
Submitted on 03-08-2016
Shuttle was extremely helpful to get to the metro, hotel within a 5 min drive to some of the trendiest restaurants! We stayed primarily for a few days in DC and it was very convenient and took about 15 min from hotel door to downtown DC taking shuttle and metro. Breakfast was awesome with lots of choices and beds were very comfortable. Wifi worked good and showers were good. Pool looked nice but no time to swim.
from
Submitted on 05-08-2016
My only complaint was the mold in the room. The breakfast was very good. The staff friendly and helpful. Location was good as this was a sightseeing tour for my son so we were minutes from DC. All and all it was a good value for the money.
from Los Angeles, United States
Submitted on 07-08-2016
Over 50 mins wait after call for airport pick up. Once picked up by shuttle at airport, it took about 5 mins to get to hotel. 20 mins late for scheduled shuttle pick up. Supervisor did not a liable explanation. Rooms had a lot of bad patch repairs. Rooms are dated and not really pleasant to look at. Breakfast is great.
from Georgetown, Texas
Submitted on 09-08-2016
Although this review may be slightly biased since we stayed at an absolute dump the night before, we found the room to be very nice, and most importantly, CLEAN. What drew us to this hotel was that it had free self-parking; something that is hard to find in Arlington and definitely in DC. The beds were nice and comfortable with clean pillows, sheets, and comforters. The room provided a safe which we didn't use but appreciated it if needed. The tv was great and the wifi worked better than most h... Read more
from California
Submitted on 11-08-2016
Room was large and relatively clean but the door didn't close all the way (deadbolt didn't close anything and it rattled). Large water damage on ceiling. We reserved this room to fly out of DCA for a week with 2 young kids. The advertise a hot breakfast but they don't serve until 6:30AM (we had to catch the 6AM shuttle for our flight). I asked if there was anyway to get milk, cereal, something for the kids and was told "you can buy something at the airport". Not a huge deal. Shuttle driver... Read more
from Gilbert, Arizona
Submitted on 16-08-2016
The hotel was more than excellent. Property Manager, Mr. Sinclair was great. Runs a great property. The staff was also fantastic. They made me feel right at home. Great location to where I needed to be.
from Willington, United States
Submitted on 16-08-2016
We felt very comfortable with our stay at Best Western Pentagon. The room was clean and the bed was comfortable. Friendly, helpful staff was an added plus, as was the breakfast. Even though the outside temperature was very hot, we always felt quite comfortable in our room.
from Bristol, Rhode Island
Submitted on 31-08-2016
I have been to several Best Westerns hotels this year and I was disappointed in this location. The hotel is dated and could use an uplift. The pool area and the pool were dirty. There were leaves all around the pool area, and in the pool itself and they were dead, which tells you they have been there for a long time. The pool bottom needs to be redone, when your looking into the water it almost looks like something is floating in it, even though it was not. The breakfast buffet was also ver... Read more
from Wollongong, Australia
Submitted on 02-09-2016
The sign outside reception saying "No Soliciting on Premises" should have been a warning as come evening there were several working girls on the premises and they were very comfortable there and seemed to know the hotel well. Needless to say it was quite an education for our group of baseball players. Aside from that the reception staff were disinterested and not very helpful, the room was very dated, although clean enough. The breakfast was very basic. Needless to say I would not stay there... Read more
from McLean, Virginia
Submitted on 03-09-2016
Good breakfast and nice comfy rooms but the receiptionist changed the room after taking printout by striking the room and dont think it was changed in the system , it was just changed ini the printout , when asked he said it was by mistake
from Cesky Krumlov, Czech Republic
Submitted on 05-09-2016
Room really spacious, nice, clean, with comfortable beds, two washbasins, air conditioning. The only minus was missing fridge and distance from DC. Although the hotel offers free shuttle to the Pentagon city metro station and Ronald Reagan National Airport. However the shuttle is offered from 6 a.m. to 10 p.m., so if you want to stay in the city till night, it's necessary to go to the hotel by bus and for people who don't know the bus stops it could by really complicated. Nice swimming pool, goo... Read more
from Leesburg, Florida
Submitted on 07-09-2016
This was a wonderful stay. Nice location. Kinda difficult to find since the sign was not lit up on the road.The bed was comfortable. There was mold in the bathroom. The breakfast was good and the separate dining area got you away from the kids. Served its purpose!!
from ny
Submitted on 09-09-2016
Great location, shuttle to metro was about 10 min drive and ran every 30 min. We never had to wait. Breakfast was typical with additional to hot scramble eggs, sausage and potatoes. The rooms were roomy but the bathroom could have been better. No big complaints because we were out for most of the day anyway. DC took us a day and a half to complete depending on what you want to see and do, so the pool came in handy for entertainment being that we were back at the hotel by 4pm the last day we w... Read more
from
Submitted on 12-09-2016
I loved that the hotel was right off the highway. The beds were so comfortable! I had a couple of issues with my room but, the hotel manager come down, looked things over and immediately had the things corrected. He offered to move me to a different room but I was already settled so as soon as I left, the staff came in and corrected the issues. The air conditioner could have worked better but this is an older property so I didn't expect it to be perfect. I was not impressed with the breakfast. O... Read more
from Greenfield, Massachusetts
Submitted on 14-09-2016
We stayed here for two days and visited the local sights. We enjoyed the room. It was comfortable, quiet and clean! There is a small gift shop with light foods open all day and well into the evening. Totally enjoyed our stay and would visit again.
from Lexington, South Carolina
Submitted on 14-09-2016
This hotel offers a very good value for the DC area at under $100 per night. There is a free shuttle for the airport as well as the metro so no need for a rental car. Nothing special about the rooms, but comfortable enough. I was here early September with beautiful weather so no problem with outside entrance to room but would not do it in winter. Breakfast is free and very good with many hot items that are replenished often. Staff is very friendly and helpful. They printed out directions for din... Read more
from Stinnett, Texas
Submitted on 18-09-2016
Visited this hotel to surprise my huaband.This hotel has a shuttle service to and from Reagan Intl Airport. The rooms are very comfy and quaint. they have a free breakfast in the main building, the staff is AWESOME,HELPFUL..the beds are soft and comfy, the tv work -sound and sleep buttons location is great for the attractions.i didn't see a pool
from
Submitted on 18-09-2016
outside room had to walk to get ice was on the other side of the your unit been nice if their was on at the end of each unit . they allow other businesses to walk around and place flayer on your door .
from Ruckersville, Virginia
Submitted on 19-09-2016
My wife and I stayed in this hotel one night before catching a flight at DCA. The lobby looks nice and the staff were pretty helpful. We parked here and took their free shuttle to the metro to ride into DC. There was a pretty long wait for the shuttle, but it beats driving into DC. As far as the room goes, it's so-so. The walls were very thin; I could hear the person in the next room talking on the phone and his TV. I'm sure he could hear us too. We had a corner room, so we heard every passing v... Read more
from McHenry, Illinois
Submitted on 20-09-2016
Stayed 1 night for a quick trip to DC. The room very basic. Keurig in room was nice. Security presence appreciated. Shuttle was a plus, runs every 30 minutes to the metro at the Pentagon City Mall. The breakfast was good with good variety. Coffee available in lobby.
from Cambridge, Massachusetts, United States
Submitted on 20-09-2016
There was mold in room and a smoke smell that made it impossible to stay in (I may be more sensitive to this than average, but it is objectively unhealthy). Cancelled room and slept in car but they billed me anyway. Front desk was not helpful at all as others have described.
from Battle Creek, United States
Submitted on 20-09-2016
This was my second stay at this Best Western this summer. We have family that lives right across the street which makes this a perfect location for us. It's a comfortable hotel with a great breakfast and friendly staff. I think it's a little pricey as it seems to be an older facility but we will definitely continue to stay here. I only wish that it were pet friendly.
from Detroit, Michigan
Submitted on 21-09-2016
This hotel was booked for me for a two night business trip. I wish I would've known about the hotel in advance or I would have asked to stay elsewhere. The shuttle, while complimentary, was over a half hour late picking me up from the airport when they stated that it runs every 30 on the 30. Then the ceiling of van leaked rain on my head. At check in I found the older lady agent relatively "matter of fact"; not friendly or at all welcoming. The man was nice, however. I dislike "outdoor" hotel... Read more
from Sebastopol, California
Submitted on 23-09-2016
The carpet in the room was damp and smelled most likely from a recent shampooing. There was dirt along the carpet edges. The van service was unsafe as there were too many people in the van for the number of seat belts available. The motel had a bigger van but for some reason did not use it for the 6AM run to the airport. This was Best Western is "tired," and was the lowest in quality of the many I have stayed at.
from Montreal, Canada
Submitted on 25-09-2016
We reserved the pentagon on a last minute trip to Washington. Pricing was a lot lower than all other places which made us suspicious. However, the shuttle was there on time, the room was clean enough and could have been renovated more extensively. It was more a mask up job than a total refitting. For the price it was great. Breakfast was nice and the breakfast room was large. Not a vacation place but very suitable for a short visit to Washington if you do not have expensive tastes.
from
Submitted on 27-09-2016
The hotel picture on line does not come close to what the building looks like. The hotel is very old and needs a make over. It has the appearance of a cheap rustic look. Cost too much for the environment.
from Amsterdam, The Netherlands
Submitted on 29-09-2016
+ Comfortable clean room + Very good breakfast included in the fare + Friendly stuff at breakfast + Free shuttle is very comfortable (which brings you to Pentagon City metro station, look for Marshalls in the mall - great shop for designer stuff at the reduced price!) - The only minus is uncomfortable bed and pillows Advise: if you are money tight - have your meals at Costco nearby, since eating out even the simple hotdog might cost you 3-4 dollars.
from
Submitted on 29-09-2016
Myself and my significant other's family rented two rooms for Labor Day weekend thinking this would be a great, inexpensive hotel close to DC. The quality of the hotel definitely matches the cheap price. The shower in one of our rooms wasn't working at all, so half of our party was told by management that they could either 1. Not take showers or 2. Move to a different room. In the second room, the shower worked, but it leaked all over the floor causing slippery conditions even with the floor m... Read more
from Brighton, Michigan
Submitted on 02-10-2016
I don't go to DC often, so maybe I'm expecting too much. Dirty/lots of cobwebs behind night stand and beds (looking for an electrical outlet), bath tub ridiculous condition, 1 of 4 staff indifferent, dangerous iron board.
from El Cajon, United States
Submitted on 04-10-2016
This is a relatively inexpensive place to stay inside the beltway. The rooms are dated, but the service staff is very friendly and provide service on time. Because the location is inside the beltway, I rate it higher than I would otherwise.
from
Submitted on 07-10-2016
this was a lower priced hotel for the are so my hopes were not very high. I was originally placed in room 106. It was so loud all night from street noise. The next day I asked to move to a different room. Much better. Ask for rooms between 236-268 or 301-336. So much quieter. As for the rooms they are very dated. Carpets are very old and bathrooms are shabby. Included breakfast was good. Hot eggs ect... They did have a free shuttle service to metro and the airport so if you just need a ... Read more
from IRWIN
Submitted on 07-10-2016
room I was in is in much needed repair. Looked like water damage and plaster was loose. It is located in a bad area . The bed was very comfortable but a lot of noise outside. I personally would not stay there again. I am a fan of Best Western but this was the worst one I have stayed at.
from Hong Kong, China
Submitted on 09-10-2016
not too bad, but not too great...beds are quite old and offer no support...rooms are a little dark and dated....but all in all the hotel is a good value...they have a shuttle bus which takes you to the airport and to the metro station...can't complain, was fine
from Calgary, Alberta
Submitted on 11-10-2016
We originally selected this hotel because of its airport shuttle. Unfortunately, after the booking we realized the shuttle was not running during either time we needed it. It runs from 6 a.m. - 10 p.m. so we had to get taxis each time. We stayed twice at this hotel. Our first room (251) had poor air quality. The second visit was much better (246). The desk staff are very friendly and helpful. The shuttle takes you to the metro station for easy access to the subway. We were going to tour... Read more
from Fulton, Missouri
Submitted on 11-10-2016
IF you pick Best Western Hotel through Trip Advisor, you will not get your Best Western REWARDS points. But no one tells you till after you stay and Pay Best Western. So bottom line is if you pick Best Western, and pay them, they are happy, but will not give you the Best Western Reward points, because you didn't START on their website. They tell you to give your number @ the front desk, but the points won't go on your account. VERY FRUSTRATING for no warning or not told, even though you patr... Read more
from Hughson
Submitted on 11-10-2016
broken door, no sound insulation, no smiles, wallpaper falling off the wall. The room was very clean. The bed was good. Really would have liked it if the lady at the front desk had greeted us with a smile or even smiled at all throughout the checkout. It's truly amazing what a smile can do for an experience. We probably would not stay here again unless there was nothing more aesthetic in the area. Our door would not close completely....it was very obvious and, even though we didn't report it... Read more
from Red Oak, Texas, USA
Submitted on 17-10-2016
I did not know this was a motel, and it may have affected my decision to stay. The parking lot noise during the night was disruptive. On top of that, there was a tour bus parked right outside our door. Its air brake and running engine disturbed our rest at night. On the plus side, the front desk staff was wonderful. The room maid cleaned our room each day, which made it feel "first day" fresh.
from Utah
Submitted on 18-10-2016
We found this hotel to be the best deal for a nice hotel close to Reagan National. The rooms were clean, and comfortable. The breakfast was very good. The shuttle driver "Sahal" was so very friendly. Great deal if you want to take the Metro into D.C.
from Piqua, United States
Submitted on 20-10-2016
Hotel was located in a good location for meetings and convenient to the DC metro area. Shuttle to and from to Metro (Pentagon City) was a helpful bonus. I would stay at this hotel again if in the area.
from Long Island, NY
Submitted on 26-10-2016
this is a no-nonsense, clean hotel, conveniently location next to Reagan Airport and very close to DC by car or public transportation. offers free parking and free breakfast- the best deal near the Capital
from Cincinnati, Ohio
Submitted on 28-10-2016
BW is, in my opinion, a really good hotel chain, in which my family and I stay every time we travel. This time it was an upsetting choice. Staff very unfriendly, breakfast room uncomfortable and rooms just ok. Should focus on costumer service to catch up with other other with BW brand.
from San Diego, CA
Submitted on 29-10-2016
Typical BW. If you are used to Marriott and Hilton (and I'm not picky enough to see any significant difference between those and Hyatt), this place will give you pause. A satisfying breakfast is included, but be prepared for the chain-smoker outside the room two doors down, the toilet with a tiny leak that makes it flush briefly in the middle of the night, and the loud-talker next door. No comforter, just a thin blanket between two sheets. (See photo.) They did not supply extra blankets, bu... Read more
from Toms River, New Jersey
Submitted on 31-10-2016
My husband and I traveled to Arlington for a short trip to tour the capital and the White House. The best Western was clean, pleasant, priced right, and in the perfect area to catch the metro into DC. It was an excellent experience.
from Jacksonville, North Carolina
Submitted on 01-11-2016
Stayed here while the MCM was in town. Their shuttle service wasn't able to keep up with the number of people they needed to transport. They also partner with the motel next door for this service. Bath tub was not very clean, other than that nice stay here. The beds were clean.
from
Submitted on 15-11-2016
The hotel is good if you don't want to expend too much money with a hotel. We could say it is ok, not so good nor so bad. The neighborhood is not the best, there is a cemetery beside. Parking lot is free. No fridge at the room.
from Boston, United States
Submitted on 15-11-2016
Its a good choice for a hotel. The staff was courteous and professional. The rooms were clean and service was great. Free airport shuttle to Regan International and Dulles and close vicinity within a reasonable distance. I'll definitely stay there again.
from Leicester, United Kingdom
Submitted on 16-11-2016
We used the hotel as our base when visiting Washington for 5 days. The room was fine and the breakfast was a good start to the day. Transport to and from Pentagon was good - when you have got used to how the system works. I was not overwhelmed by the customer service on the reception desk. The standard was well below the level which we experienced at other hotels in America. For example, I asked the receptionist the directions to the Verizon Center in Washington. The guy hadn't heard of it! I wa... Read more
from Scotch Plains, New Jersey
Submitted on 16-11-2016
5 Stars to Max Zelatem Front Office Manager. My Wife and I are senior citizens with limited mobility, we checked in late after an all drive and Max personally got our luggage in to our room. He called next day to make sure we were ok and asked if we need any other assistance.
from Rayleigh, United Kingdom
Submitted on 17-11-2016
This hotel offers a free shuttle service to the nearby Pentagon City Mall, from where transport links to Washington are close by. They also have an arrangement with the Comfort Inn hotel to use their restaurant.
from California
Submitted on 18-11-2016
I was surprised that this hotel was actually a motel with cars parking right outside our room. There are three separate buildings with the lobby, breakfast room and seasonal pool across the parking lot. I found this unusual for a hotel in this area and fortunately there was no ice or snow for getting to the lobby. No elevator, two floors, so request ground floor if you like. Very nice hot breakfast with many choices. We had a long wait for the shuttle at the airport, but later, the shuttle ser... Read more
from Manasquan, New Jersey
Submitted on 21-11-2016
Excellent value, convenient location, clean and comfortable room, free hot breakfast and free parking, plus free shuttle to the metro. The shuttle is quick and departs every 30 minutes. Would definitely stay here again and recommend to friends.
from Vilnius, Lithuania
Submitted on 24-11-2016
This is a motel with free parking. Rooms are well maintained. Hotel offers free shuttle to Pentagon Metro station running every 30 minutes, and we have used it daily :) Breakfast was very good, and the ladies supplying breakfast items were very accommodating. We have spent 6 nights at this motel and would stay here again.
from
Submitted on 28-11-2016
Visiting DC was a new experience for me. This hotel was clean & comfortable with a very generous hot breakfast. I visited later in the year so the pool was not open. I was not able to access the exercise room for some reason-I didn't bother to inquire. What surprised me was the lack of knowledge the staff had about the area. We did happen upon a gift shop which was in the back parking lot, & the young lady didn't understand any of our questions. She just kept smiling & saying "Yes". We talked to... Read more
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