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Virginia Beach Resort Hotel and Conference Center

Norfolk, VA, US (ORF)

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Based on 974 reviews
Room & Rates
Executive Suite, Bay View

Executive Suite, Bay View

1 King Bed or 2 Full Beds
Features a private balcony

Layout - Bedroom and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Penthouse Suite

Penthouse Suite

1 King Bed
Features a private balcony

Layout - Bedroom and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Double Beds, Bay View

Suite, 2 Double Beds, Bay View

2 Full Beds
Features a private balcony

Layout - Bedroom and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View

1 King Bed
Features a private balcony

Layout - Bedroom and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Bedrooms

4 Full Beds or 1 King Bed and 2 Full Beds
Features a private balcony

Layout - Bedroom and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 2 Bedrooms, Kitchenette

Suite, 2 Bedrooms, Kitchenette

2 Full Beds
Features a private balcony

Layout - Bedroom and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Virginia Beach Resort Hotel and Conference Center
2800 Shore Dr, Virginia Beach, VA US 23451

Rooms
Make yourself at home in one of the 295 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Amenities
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and an indoor pool. Additional amenities at this resort include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the resort's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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Know Before You Go

  • Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 12.00 per person (approximately)
  • Airport shuttle fee: USD 12.00 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Gift Shop on Property
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Porter / Bellhop
  • Room Service
  • Sauna
  • Shuttle To Airport (surcharge)
  • Spa Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 974 reviews
from
Submitted on 09-05-2016
We bought a nights stay thru a charity auction to benefit Public TV in NY. Check in was easy and the view of the bay at sunset worth the 5 hour drive . Thank you again for donating it to this worthy cause We will be looking forward to bidding on the next one
from Central NJ
Submitted on 15-05-2016
After reading many reviews, I wasn't surprised about the condition of the hotel. Stuck in the 80s, with the wear and tear to prove it! Although I bet back in the day it was a really nice place. If you are only looking for a safe place to sleep, you will be fine. However, if you are looking for a 'vacation', you may be disappointed. Your first experience will be the parking situation. How can a conference/banquet hall not have enough parking? It was awful. I arrived after dark and almost had... Read more
from
Submitted on 15-05-2016
Stayed 3 nights for a Wedding. The hotel is simply outdated and questionable dirty. The sofa bed was all stained up the kitchenette is sporting a microwave from 1987 and the suites are oddly set up, walking directly into the bedroom area (literally 2ft from the bed). The bathroom was OK, but let me say the hairdryer reminded me of using my father's conair men's hairdryer from the mid-eighties (thumbs down). I didn't mind the old tube TVs in the room, they worked fine, but again behind the times ... Read more
from Danville, Virginia
Submitted on 16-05-2016
First let me say that when I made my reservation with Jeff it was great. He was very helpful and accommodating. When I checked in I asked Christian for a room on a high floor and he offered to upgrade me to the penthouse for an extra $20 per night, I declined and was told there were no rooms on a higher floor available. My two co-workers who checked in after me (one who was standing beside me and one who only upgraded to a bay front room which I had reserved when she checked in later) were b... Read more
from
Submitted on 23-05-2016
I booked for the tidewater comic con weekend so the drive to the convention center would not be as far. The staff was great super kind and willing to help and answer questions. However the elevaders were very slow, to the point I had joked that they were as slow as mass effect elevadors. The design of the room seemed backwards with the beds being closer to the door and sitting space toward the back with the balcony this made trying to sleep difficult as from that spot we could hear all the doors... Read more
from
Submitted on 31-05-2016
Desperately needs updating and cleaning. Dated and dirty. Stay was for two nights over Memorial Day Weekend. We would have checked out after one night, but had previous commitment in VA Beach and other hotels were booked. We booked for two queen beds, but was not available at checkin. Registration advised we received an upgrade. Really!!, they upgraded us with a suite of 1 queen bed and 1 sofa bed. No linens were in room for sofa bed. I don't classify an upgrade when you have less beds than y... Read more
from Milwaukee, Wisconsin
Submitted on 02-06-2016
We stayed at this hotel because we were attending a wedding at a nearby yacht club. It was a decent stay, but wouldn't be my first choice if I had more to choose from. The hotel is quite outdated and in very serious need of TLC (torn chairs and couches, stained carpets, etc.), especially for the rate you pay for the rooms. The elevators were also painfully slow each time we needed to use them (we were on the 7th floor). Exercise room is also very outdated and small with old equipment. If you can... Read more
from Rockville, Maryland
Submitted on 04-06-2016
We traveled from Washington, DC to Virginia Beach. The traffic was horrendous. We had a late check in and I reserved a 2 bedroom suite. I was disappointed with the set up and desperately wanted to check out the next day. The layout was not suitable for a couple and teens. Just as I was about to relax and go to bed for the evening, I realized I left my luggage at home. No clothes, suite with the wrong set up for a couple and children, I was distraught. The next day, Christian, Stacy and Tori at t... Read more
from
Submitted on 05-06-2016
More like a Super 8 as far as the rooms/hallways go. Had a king with a large room and nice bay view. Rooms had a very faint odor or some sort. Thankfully only stayed one night. I would suggest a thorough remodeling of this hotel before recommending my friends stay here. Positive note: located on the beach of the Chesapeake bay.
from Marietta, Georgia
Submitted on 06-06-2016
In town for a family wedding. First the good. Hotel location was quite nice. The beach on the bay was great and easy to walk. The hotel layout and ammenities are nice and the room layout good with super views, at least from the fourth floor up. Front desk staff was good. I stayed here years ago visiting family and thought the hotel was nice for the money. Unfortunately the hotel hasn't updated since then. We had two rooms so I can compare. Carpet and couches were worn stained and in ser... Read more
from
Submitted on 10-06-2016
This "resort" and I use the word very loosely was the venue for a conference for work. Upon arrival, we tried to park in the covered deck, but the spaces were so tight, we were fearful of damage. Check in was okay but imagine our surprise when we enter the room and it was filthy. I didn't even want to take off my shoes because the carpet looks like it hasn't been cleaned this year. One of the drawers in the living room area was broken. There was no showerhead and I was afraid to sit on the couch... Read more
from
Submitted on 11-06-2016
FABULOUS PLACE FOR A WEDDING!!! The staff was WONDERFUL in making sure EVERYTHING was PERFECT for their big day!!! I can't be more happy about the event. The room and deck were wonderful with a great view of the beach and bay. The cocktails and food were AWESOME. Everyone is still talking about how FANTASTIC a time they had. Most out of town guests stayed in the suites and enjoyed themselves over the holiday weekend. All the suites saved for the wedding had great views. We are planning a family ... Read more
from Christiansburg, Virginia
Submitted on 15-06-2016
The rooms are very outdated. For starters, the TVs are not flat screens, not HDTVs, and do not work with modern DVD players. Carpets are almost all stained. Over use of extension cords in many rooms. Doors to the patios are falling apart and do not seal well. There are no service elevators which means you will find employees on the elevators constantly making for long waits at times. The pool is not monitored properly. as a result we observed people parking in the parking lot, using the pool, an... Read more
from West Palm Beach, Florida
Submitted on 22-06-2016
This is your typical gross hotel only suitable if your a teenager/young adult looking for a cheap place to spring break. Where to be begin- the hotel itself is tired and dated. The rooms are so basic and pretty run down. I killed a big spider and some other bugs in my room. The bed was terrible. The sheets and blanket were like card paper. The staff was not very helpful. The in house restaurant was terrible. Pros- good location. Big room, i I think all rooms have a kitchen area with couch wher... Read more
from Virginia
Submitted on 23-06-2016
We stayed here for a week and enjoyed our stay. We loved the Tradewinds restaurant happy hour for the food. The crab cake sliders are the best. Real crabmeat and the wings are good too. They do offer everything for $5.00 including drinks. The beach was never crowded and the indoor/ outdoor pool was nice as well. The only thing that we didn't care for was the underground parking garage which looked creepy and old. It was used as a workplace for the hotel. The hotel looks a little outdated and the... Read more
from
Submitted on 28-06-2016
All the elevators kept breaking, the rooms had the beds by the door so you could hear everything happening in the hallway when ur trying to sleep. Staff was very nicer do accommodating , and the beach front access. Don't think I would go back until it gets fixed or something
from White Oak, Pennsylvania
Submitted on 29-06-2016
Hotel was very clean. Staff courteous and helpful. On the beach - bayside. A little outdated but understand they are in process of replacing carpet and furniture. Need to bring dishes and silverware. Small dorm refrigerator and microwave. Would stay there again.
from Washington DC, District of Columbia
Submitted on 01-07-2016
Just checked in, and I have to say, this place is dated and gross. Nice view, but horrible dated room. Strange layout too. It is a suite - and the beds are in the front by the door and the 'living room' is in the back. I am only staying here for a wedding, or I would have canceled and went somewhere nicer.
from Port Saint Lucie, Florida
Submitted on 04-07-2016
I was so very disappointed with this dirty motel-like place? Let me just list the source disappointment for me and my family: - Dirty stained carpet (see picture) - Antiquated televisions (see picture) - Mildew in grout in the shower - Dirty stained bathtub floor (see picture) - Stains on curtains - All compact car parking - Non monitored parking lot ‚?? either there are not enough parking for guests or none-guests are parking to go the beach, restaurant or bar ‚??because of the tight spaces an... Read more
from
Submitted on 04-07-2016
Nice location. It is apparent the hotel (much like many beach hotels) relies heavily on seasonal business. The rooms were average at best but the setting was a treat to do business. The beach along the Chesapeake was a few steps away from the hotel and the hotel provided easy access to and from the beach. I would consider staying again.
from
Submitted on 06-07-2016
I was able to get away last minute for my family reunion. I stay here every year and I am always very happy with the spot. The living space is great and the location on the beach is great for families. The indoor/outdoor pool is the best..Stacy in reservations was wonderful.. Many thanks for making my quick stay so nice.
from
Submitted on 08-07-2016
Virginia Beach Resort Hotel and Conference Center has been our family's favorite place to stay in the Virginia Beach/Chesapeake Bay area for many many years! We make numerous trips throughout the summer and always choose to stay here. The beach is outstanding and is never overwhelmed by large crowds. The atmosphere is perfect for all ages, especially for families with children! The water on this side of the beach is usually very calm and warm making it a great place to swim for all ages. We lov... Read more
from
Submitted on 09-07-2016
I came in on 6/30/16 ..I did not think we could get 3 adults and 2 children in the room ..the lady at the desk was so helpful...got me a a larger room on the ocean.my adult children came on friday nite and really like the hotel they had never been there before ,I have stayed there before..I know how peaceful and relaxing it was. They were thrilled and we plan on coming back in August.The last night ,we enjoyed"Happy Hour" loved it.Christain at check out was more than helpful,please thank him aga... Read more
from Virginia Beach, Virginia
Submitted on 14-07-2016
We and our many family members and guests have had wonderful vacations while staying at the Virginia Beach Resort. The management staff is friendly, courteous, professional and very accommodating to all needs. The rooms are always very clean due to the diligence of the housekeeping department. We love the location directly on the beautiful beach and the views are exceptional. A bonus feature is the indoor/outdoor swimming pool, which is always kept clean. The Tradewinds Restaurant in the h... Read more
from Pittsburgh, Pennsylvania
Submitted on 19-07-2016
The hotel is dated for sure but it was not that bad. Everyone was friendly and helpful. The view was great. Beds were comfortable. I would suggest staying on a lower floor because the elevators are slow so you are able to take the stairs. We were in room 224 and it was perfect.
from
Submitted on 20-07-2016
Best hotel staff ever Christian was phenomenal very down to earth. Facilities are good and rooms are awesome. Will be here again this hotel experience is truly wonderful and I feel as if I'm at home the way they treat their guest.
from Greensboro, North Carolina
Submitted on 20-07-2016
Hotel staff very friendly and accommodating. Apparently having elevator issues the weekend we stayed which was a nuisance. Room was OK, had a large red stain in living area of room ( maybe juice or kool aid). Overall experience was OK.
from
Submitted on 21-07-2016
We just ended a two night stay with our three young children. We were highly impressed with the hotel. Very friendly staff. Loved the private beach setting and the beautiful view from our balcony. Clean rooms, but definitely in need of some cosmetic updates. Nothing that affected our stay, though. Secure wifi would be a nice addition, as well. Not much to complain about and we will definitely be returning in the future!
from Oceanside, United States
Submitted on 22-07-2016
We spent a week at this hotel. It's old with stained carpeting. Rooms are large but strangely configured: You literally run into the double beds as you enter the room. Walls are very thin and doors are constantly slamming loudly (a very family-centric hotel). Since the beds are by the door, it's not unusual to feel part of the hallway conversation. There are no locks to the outside doors so pretty much anyone can come or go to the varying floors. Only one elevator worked. Ice machine on our floo... Read more
from Cincinnati, Ohio
Submitted on 26-07-2016
Big room, beautiful view carpet stained and dirty we opened up sofa bed there was a condom wrapper laying there, they gave us sheets and a small twin size blanket. Garbage was everywhere, on the roof outside our balcony you look down and see garbage, open a door going out to beach from stairs garbage. If this place was cleaned it might be worth the price they charge.
from
Submitted on 26-07-2016
I think this hotel is on a downward spiral. The owners/management are oblivious to how maintenance and housekeeping are completing any tasks. Very dirty. Hallways are dark and carpets are ragged and dirty. There is absolutely no attention to comfort and cleanliness whatsoever. First room the carpet looked like it had never been cleaned since it was layers down. Second room was much cleaner but the air conditioning barely kept room at 76 degrees. Maintenance was called for A/C and the guy was clu... Read more
from Berkely Heights
Submitted on 27-07-2016
After reading the reviews, I really debated staying here. Since Va. Beach was so expensive and we didn't know the area, we decided to try it. We had a special rate for a wedding and most other places would have been about $150 more a night to stay on the water. First problem was that anytime I tied to use my confirmation number to check something online, it never worked. When I spoke to an employee on the phone, she acknowledged the problem and said there's a problem with it but not to worry. I... Read more
from Nellysford, VA
Submitted on 30-07-2016
Interesting beach front hotel. Lots of families and activities, so a little noisy. Bedrooms are placed by the door with the living room/dining area suite having access to the balcony. Some remodeling going on, but the service was good. Food much improved since my last stay. Good buy for a family vacation. Wifi worked well in spite of storms. Lots of kids activities.
from Mechanicsville, Virginia, United States
Submitted on 01-08-2016
I have visited this hotel many times over the past few years. Despite an attempt to modernize the property, it remains in disrepair and has many issues regarding amenities, housekeeping, and its rooms. Even the updated repairs seem substandard.The thing it has going for it is the waterfront view of the Chesapeake Bay and its location to the Virginia Beach Boardwalk and attractions.
from Washington DC, District of Columbia
Submitted on 03-08-2016
Was a nice change of pace from the expensive hotels on the boardwalk. We enjoyed the beach and pool. The coupons for kids for meals came in handy. The hotel could use an update but for what we paid it wasn't bad. Staff was friendly and let us have a 2 pm checkout so that was greatly appreciated. We really enjoyed the open beach after the crowds the prior day at the boardwalk
from Essex, Vermont
Submitted on 05-08-2016
We stayed here for two days before our rental house was available. The rooms are good sized. 2 Double beds, sofa bed with living room/kitchenette and deck. There are no, and I mean no, dishes or utensils for kitchenette. This was so odd. There was nothing to wash dishes with either. The restaurant was very good for breakfast and very reasonably priced ($19 for 3 of us) but the service is very slow. There were dishes that did not get cleared from some single seat locations facing ocean, for hou... Read more
from Miami, Florida
Submitted on 10-08-2016
the positives: 1. great location, in fact the only hotel on this stretch of the beach. 2. the staff was super friendly and helpful, always smiling. the bellman will take and drop you off within a four mile radius. 3. plenty of parking the negatives: 1. the rooms are so out of date that its disgusting. the bed linens are old, the beds uncomfortable, and the set up of the rooms is very strange. 2. one tv was new, one was seemed like it was ten years old. 3. no night time security at hotel that i s... Read more
from alexandria, virginia, usa
Submitted on 10-08-2016
Pros: -Comfortable beds -Nice flat screen TV in the bedroom -friendly service -good restaurant / bar -good WIFI -no bugs (i checked then checked again then rechecked) Cons: -The parking situation. The parking spaces are TINY. -Carpet stained and the sofa in our suit was stained to the point that i refused to set on it. -The way the rooms are set up means the beds are right by the hallway. At night you constantly hear people going to and coming from their rooms. -Old school box TV in the livi... Read more
from Collegeville, Pennsylvania
Submitted on 11-08-2016
Although the staff was great the hotel is very tired!!! Big rooms great location right on the beach .... Food was good but the ambience was not there in the restaurant either. The bar closes at 10pm it's the summer and vacation land !!!! Why??? They forgot to clean our room more than one day and left our door wide open another day!!! I will give the front desk staff credit they bent over backwards to try and make up for it!! They are just beginning a remodel so we'll give it another shot af... Read more
from Woodbridge, Virginia
Submitted on 17-08-2016
All the reviews about the extremely outdated hotel and tiny parking spots are true buts let's be honest - unless you are paying an arm and a leg, the other hotels in VA Beach are just as bad. I am so glad I found this place because my family had such a great time and this hotel will now be our go-to. The room was spacious, had a beautiful view, and had all the amenities we needed. Our vacation is not spending it in the room unless it is to sleep. The staff were super friendly and went out of the... Read more
from Clear Brook, Virginia
Submitted on 27-08-2016
I could look past a lot of the complaints on here that are true about the tiny parking, stained carpets, dingy shower, out dated decor, noisy hallway next to your bedroom, confusion at check in. But when someone calls and leaves several messages in 3 days about an item they lost with a detailed description, the room they were in, name and several #'s to call them back, why can't you get the decency and respect of a call back? That's all I asked for and all I wanted, even if my item was not recov... Read more
from
Submitted on 28-08-2016
I stayed here with for two nights with family. It was fairly specious-there was two doubles right when when you come in, a big bathroom/vanity area and then a dining/ living room area. I just had 3 issues: 1) Elevators were slow and kept getting stuck. 2) You have to go to the front desk for ice; might not seem like a big deal but when people are checking in or out.... 3) This hotel needs some updates. Couch was very stained and dirty, tvs worked but they were the tube ones, dining room chairs... Read more
from Richmond VA
Submitted on 01-09-2016
We booked a recent Friday and Saturday night stay at this hotel partly because its location was close to a family event held on Saturday. Before arriving we had read some of the recent unfavorable reviews about the overall condition of the hotel. We were relieved to find our room in pretty good condition ‚?? no stained carpets, etc. While the TV in the sitting area was ancient there was a nice flat screen set in the bedroom. On the last weekend in August we should not have been surprised at the ... Read more
from
Submitted on 01-09-2016
In General Great hotel with great staff. And here are my comments regarding my stay from Tuesday 23, 2016 through Saturday 27, 2016: Pros: Front desk staff is polite with and helpful. MS. Tenesa was very courteous with a perfect smile everyday. They have concierge in service but only one per shift. Great location on the Bay, nice and calm beach. Restaurant with room service with ok prices. Pool staff early in the morning, they clean the pool and test the Spa water most of the time. The rooms ar... Read more
from Scottsville, Virginia
Submitted on 09-09-2016
I've been coming to Virginia Beach Resort for years! Always the finest staff, great bay view suite and wonderful food. Even when under going a renovation everything was seamless! The staff and contractors always said hello and had a big smile. This goes a long way with us! The weather was perfect - exactly what I ordered. Thank you again Stacey for your Wonderful Hospitality! See you again soon!
from Flanders, New Jersey
Submitted on 10-09-2016
The hotel is doing renovations, but our room felt absolutely disgusting with many stains, house keeping was SLOW. We left our room the first day we were there, left the house keeping sign on the door, when we returned at 4pm, to get ready to go out for the evening, house keeping never came. We didn't have new towels to get ready. It happened repeatedly. Whenever we would call, they wouldn't bring us complete sets. So we had a family of 5, they would bring 3 towels and 4 wash cloths, so we w... Read more
from Manassas
Submitted on 12-09-2016
One of the worst hotels in have ever stayed in. Upon opening door, room had odd odor. First impression was this looks old and outdated. Carpet was dirty, the couch was absolutely disgusting and the bottom of the tub was filthy. We were in town for a family wedding. As we were leaving to attend the wedding, our door would not latch locked. Called the front desk and waited about 15 minutes for maintenance to arrive to our room. We barely made it to the wedding on time. Next morning, more d... Read more
from Pittsburgh, Pennsylvania, Usa
Submitted on 12-09-2016
My wife and I stayed here because friends were getting married on the beach and having their reception at this resort. After getting a room, we asked for a different room but there was no improvement.This place could really use updates. For instance, the TV was an old tube model although they claim they have purchased replacements. A TV isn't really important but the carpet and couch were stained and need replaced, plus it smelled like smoke. The beds were clean but they are in the room nearest ... Read more
from Sarasota, Florida
Submitted on 14-09-2016
The staff is terrific BUT this place is rugged from top to bottom. The roof of the garage leaks 'gook' onto the walking and parking area. You check in on one floor and enter the beach, the pool and restaurant from different floors. The rooms are suite type but doors to the hallway are so thin, you hear every conversation in the halls and the constant slamming of these doors. The patios are in need of pressure cleaning, the rooms have furniture that is gouged and/or stained. The telephone nu... Read more
from Milwaukee, Wisconsin
Submitted on 16-09-2016
There is nothing that says "resort" about how this place. After staying here, I get the feeling it's a hotel waiting to be torn down. Everything about it is just worn. Even a coat of paint could spruce things up, but they don't even do that. I was here on business so it was okay, but if I were a family expecting a "resort hotel" I would feel my vacation was ruined. It's not all bad. There's a nice beach out front, but it is far from the beaten path; nothing is happening in this area. The hotel ... Read more
from Sewell, New Jersey, United States
Submitted on 18-09-2016
First and foremost was a young man that waited on us as we checked in, Christian. This young man did everything possible to make sure we received one of the refurbished rooms. From what I've heard amongst our group, we had the most updates in our room, but there are still some that need to be completed. By receiving a refurbished room we did give up our scheduled queen size beds and ended up with double beds. The beds were very comfortable but way to small for two people who usually sleep in a k... Read more
from Bristol
Submitted on 24-09-2016
Dirty and run down. The carpet in the room was so dirty we could not walk on it in bare feet, the sofa could not be sat on for the same reason the sheets on the bed had not been ironed almost like they had been used by the last occupants the door to the balcony was rotten and did not fit the frame. The TV was a CRT (That's a Cathode Ray Tube kids ask Grand Ma and Grand Dad). Bit pointless complaining due to the rude incompetent staff on the front desk. Others we talked to had similar issues. Thi... Read more
from
Submitted on 01-10-2016
My family recently stayed at the resort in early August. We usually stay oceanfront in VA Beach. What a pleasant and relaxing change of pace. Much fewer people made for a peaceful stay. The view of the bay was beautiful. We really enjoyed long walks and especially watching the sunrise. My daughter and granddaughter really enjoyed the pool. The resort personnel were all very nice and helpful. We enjoyed the restaurant several times as well as other good restaurants very close by. We had a... Read more
from
Submitted on 02-10-2016
I was dismayed when I stayed here several years ago and it has only fallen into more severe disrepair in the intervening years. This time, I stayed two nights in a group of 8 spread over 4 rooms. At check-in the room keys weren't working. Some in our group had to wait over 2 hours for access to their room. At midnight maintenance was at my door trying to work the key. After taking the entire lock apart I was told the whole mechanism would need to be replaced the next day and the only way I coul... Read more
from Denver, North Carolina
Submitted on 09-10-2016
I read a lot of reviews that were really discouraging, but booked anyway because the event we were attending was being held here. I wasn't sure what we were getting into! HOWEVER, I was pleasantly surprised by our room. While old and worn out and certainly overdue for an update, our room was clean and neat. We thoroughly enjoyed sitting on our balcony looking over the bay. On the morning we were leaving, we got to watch a school of dolphins swim up the bay - with two babies! Quite enchantin... Read more
from Norfolk, Virginia
Submitted on 22-10-2016
Fifth Co., USNA Class of '63, has a mini-reunion between Class Reunions, held every 5 years. We have always held them in Annapolis in conjunction with a football game or a big Spring sports weekend. This year (2016) we gathered in Virginia Beach to watch the Air Force game with other local alums at Shorebreak Pizza, a sports bar. We stayed at the Virginia Beach Resort Hotel and Conference Center, which was very reasonably priced and located within easy walking distance of Shorebreak, and also Ho... Read more
from Steamboat Springs, Colorado
Submitted on 22-10-2016
I stayed here the weekend of Hurricane Matthew for my best friend's wedding. We lost power Saturday night, so we woke up in the morning on Sunday to no power -understandable, act of God- we leave the hotel and find other accommodations. We then get charged for our entire stay through Monday night, no receipt was ever mailed - I can only assume they were hoping we wouldn't notice the charges- management dodged phone calls for refunds. Unimpressed. On top of that the place was dump with a strange ... Read more
from
Submitted on 25-10-2016
We booked this for our wedding weekend along with a bunch of our guests. One couple had to switch rooms due to the stench in theirs. Another couple found puke in their room and was told sorry but the staff did nothing about it. The drinks in the bar were overpriced. And then Hurricane Matthew hit and the hotel lost power. A place that big and no generator. Every one of our guests rooms leaked around the windows and door. Balcony walls fell onto the balcony. Tried discussing with management was ... Read more
from Baltimore, Maryland
Submitted on 25-10-2016
This hotel is just ridiculous. The check in process is pure confusion. They don't have a designated line so if I'm waiting, another person can come stand beside me and think they are going to go next. (of course I didn't allow that but if the hotel had ropes up or a designated line instead of a wide open space I wouldn't have gone through this.) When we got to our room, it was full of mattresses stood up to where we could barely get in. I went down to get a new room. they did give us a room... Read more
from
Submitted on 25-10-2016
The room was filthy. The carpets were stained, couch was broken and dirty and the shower was complete unsanitary. Maid came in to clean the room and made one out of two beds...bizarre. the beds looked my 10 year oldone son made them.
from Richmond, Virginia
Submitted on 14-11-2016
I was here for a class for work. The hotel is right on the highway, so very visible and it is on the ocean, away from the strip of actual va beach, so very quiet. But the hotel needs REMODELING. It is very outdated and dingy. Staff was nice but the hotel needs update. Our room we had to walk across the parking lot to get to it and go into an elevator that looked like it would break down any minute. When we got to our floor the hall carpet was very stained. Walking into our room there was a... Read more
from New York City, New York
Submitted on 06-12-2016
I did notice some reviews were not favorable but I was well taken care of at check-in, and found the room to be very clean and larger than I had expected. The beds were pristine, as was the bathroom and living room area. I even walked barefoot on the rug and floor which is something I rarely do- but everything looked clean and comfortable. I had a partial view of the bay and was happy I caught a glimpse of dolphins! Yes there was also a view of the dumpster below, but obviously Hotel is upgradi... Read more
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