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Sheraton Virginia Beach Oceanfront Hotel

Norfolk, VA, US (ORF)

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Based on 886 reviews
Whether stopping by for a few days or settling in for a few weeks, Starwood hotels proves that time away from home doesn’t mean time away from l
Room & Rates
Room, Partial View - Sheraton Virginia Beach Oceanfront Hotel - 1

Room, Partial View

2 queen beds or 1 king and 1 sofa bed
Features a private furnished balcony

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
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Room, City View - Sheraton Virginia Beach Oceanfront Hotel - 2

Room, City View

1 king and 1 sofa bed
Features a private furnished balcony

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
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Room, Ocean View - Sheraton Virginia Beach Oceanfront Hotel - 3

Room, Ocean View

2 queen beds or 1 king and 1 sofa bed
Features a private furnished balcony

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
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Traditional Room, 1 King Bed, City View

Traditional Room, 1 King Bed, City View

1 king bed
277-sq-foot (25-sq-meter) room, furnished balcony with city views

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
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Deluxe Room, 1 King Bed with Sofabed, Oceanfront

Deluxe Room, 1 King Bed with Sofabed, Oceanfront

1 king bed or 1 sofa bed
277-sq-foot (25-sq-meter) room with a furnished balcony

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
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Deluxe Double Room, 2 Double Beds, Oceanfront - Sheraton Virginia Beach Oceanfront Hotel - 4

Deluxe Double Room, 2 Double Beds, Oceanfront

2 double beds
277-sq-foot (25-sq-meter) room with a furnished balcony

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
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Deluxe Room, 1 King Bed, Poolside

Deluxe Room, 1 King Bed, Poolside

1 king bed
277-sq-foot (25-sq-meter) room with a furnished balcony

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
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Traditional Double Room, 2 Double Beds, Partial View

Traditional Double Room, 2 Double Beds, Partial View

2 double beds
277-sq-foot (25-sq-meter) room, furnished balcony with partial ocean views

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
Hide room details
Traditional Room, 1 King Bed with Sofabed, Partial View

Traditional Room, 1 King Bed with Sofabed, Partial View

1 king and 1 sofa bed
277-sq-foot (25-sq-meter) room, furnished balcony with partial ocean views

Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, designer toiletries, and free toiletries
Non-Smoking
Hide room details
City View Rooms - Sheraton Virginia Beach Oceanfront Hotel - 5

City View Rooms

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Oceanfront Rooms - Sheraton Virginia Beach Oceanfront Hotel - 6

Oceanfront Rooms

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Partial View - Sheraton Virginia Beach Oceanfront Hotel - 7

Partial View

Room - Bed, Air Condition, Free Local Calls Entertainment - Free WiFi and cable channels Food & Drink - Coffee/tea maker Bathroom - Shower/tub combination, free toiletries
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Sheraton Virginia Beach Oceanfront Hotel
3501 Atlantic Avenue , Virginia Beach, VA US 23451

Rooms
Make yourself at home in one of the 214 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private furnished balconies. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and complimentary toiletries.

Rec, Spa, Premium Amenities
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of room service (during limited hours). While enjoying a refreshing dip in the hotel pool, you can order your favorite drink at the poolside bar. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a computer station. Event facilities at this hotel consist of a conference center, conference space, and meeting rooms. Free valet parking is available onsite.

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Know Before You Go

  • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only. Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • A tax is imposed by the city: USD 1 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • ATM Machine
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 886 reviews
from Georgia
Submitted on 18-05-2016
We came into town to visit my cousin and his family but there were too many people to stay with them. His wife suggested the Sheraton because it was on the beach and she knew we were dying to see the beach! Wow, it was right outside our patio! My sister requested a handicapped room and got a cabana suite! It was BEAUTIFUL and didn't cost a dime more. My sister and my uncle both got their own rooms and tvs. The restaurant downstairs was expensive but the "kids" meals are only $5 and they're big e... Read more
from
Submitted on 21-05-2016
I was at a convention from May 16-20. The hotel was beautiful, the amenities were outstanding. The staff was friendly and helpful. The reason I was disappointed was that our room wasn't cleaned during our stay. Every day we had to empty the trash and get new towels from the maids' cart. We talked to them and let them know when we would be gone from the room, and they said that they would clean the room, but they never kept their promise. This same behavior also occurred to three other rooms of f... Read more
from Vienna, Virginia
Submitted on 22-05-2016
What they got right Great location on the beach. Generally well cleaned room. What could be improved; Stained carpet in multiple places reminiscent of really low budget motels. Insufficient number of valet parking attendants on duty when we wanted our car. Front desk personnel lack training; Called weeks in advance to learn if hotel had beach chairs, they don‚??t. Had no information as to whether the independent rental company would be there the weekend we planned to arrive. Also did not know... Read more
from Hershey, Pennsylvania
Submitted on 25-05-2016
We stayed at this hotel for a 4-day convention. The convention facilities were nicely done, as was the conference. However, the rooms and hotel were otherwise just ok. The air conditioning seemed to be extremely cold and always running no matter how you adjusted the settings, to the point that we turned it off and just kept the door open. Warm water was not an option - even if you used the tiniest amount of hot water it was way too hot. The location was nice, though, as was the view.
from Washington DC, District of Columbia
Submitted on 25-05-2016
The Sheraton was pet friendly and VERY well maintained. I often travel without pets so I appreciate the pet designated floor. The staff was friendly. The dog park area needs a little TLC. Unfortunately all owners do not clean up after their dogs so maybe the hotel should better enforce the clean up policy or maintain the area themselves. Overall great hotel.
from Brooklyn, New York
Submitted on 31-05-2016
we came on memorial day weekend. we were expecting huge crowds, but we very pleasantly delighted. first they had free valet parking for the duration of your staff. the front desk staff greeted us, they were very nice. the hotel lobby was clean and up to date. a little cold but nothing to complain about. our room was perfect. king size bed, ocean view. clean. well stocked with bathroom amenities. and they give you a free water bottle in the room. the bed is to die for. its like sleep... Read more
from Levittown Pa
Submitted on 04-06-2016
Only here for 2 days. Hotel was nice and clean, staff very friendly. Beaches are beautiful and lots to do in the area. Dinner at the hotel Restaurant prices are pretty high but food was delish. You can walk pretty much everywhere. Place is dog friendly. Great for family's
from Cleveland, Ohio
Submitted on 04-06-2016
I really like this hotel because they are dog friendly and very clean. I have stayed twice here and always the same experience. The staff is friendly, however some don't like dogs, so be courteous. The pools were kept clean and incredibly you don't see sand everywhere in the hotel. We did have one small problem, our first room had a non working toilet. They tried to fix it, but it still did not work. The staff was quick to upgrade us to a better room, no problem. The Cabana bar by the beach is v... Read more
from Glen Allen
Submitted on 06-06-2016
We stayed at this hotel and although the staff was very nice, the room was HORRIBLE. We had no cold water, so could not shower or get scorched. The TV kept going off and on and could not watch a program. Complained and maintenance man could barely speak English and all he said was "some channels are good and some are not"!! We called about an article we left in room and took several hours to get a response. The restaurant was not so good either, even though we got a complimentary breakfast,... Read more
from Atlanta, Georgia
Submitted on 06-06-2016
Although we are enjoying our stay at the Sheraton Oceanfront Hotel, I would only rank it 3 out of 5 stars. There are some glaring deficiencies but the beach and ocean are not among them. There is some construction of an athletic area to the left of the hotel facing the ocean which is unsightly, but this is not a significant detract ion from the surf and waves. More significantly is the interaction with the front desk staff in person and by phone. Our two rooms were to have a bottle of champagne... Read more
from Chester, Virginia, United States
Submitted on 12-06-2016
Staff, location, beds, cleanliness... All perfect. This is an outstanding property with great amenities. Our room had a beautiful partial view, so we had city as well as ocean off our balcony. Easy self parking across the street. The linens on the bed were luxurious. One thing that really impressed me was how quiet our room was! When we got to our floor, I was dismayed to see how close to the ice and elevators we were. Not once were we disturbed by noise of any kind. The staff was friendly and h... Read more
from Charlottesville, Virginia
Submitted on 18-06-2016
We stayed in a Cabana Room on the first floor overlooking the pool (which was one floor below us) and ocean. The room was huge, consisting of 3 adjoining rooms, a sitting room with a L shaped sofa, a closet, a small kitchenette with a small refrigerator, microwave, coffee machine and TV. There was a large bathroom with double sinks, toilet and a shower tub combination, and finally a nice size king bedroom, with good storage, a TV, fast, free internet, desk area, a small balcony and a boardwal... Read more
from Manchester, United Kingdom
Submitted on 21-06-2016
Fantastic - Great Stay we are happy to have found a great reduction to this hotel here bit.ly/getnat Staff guys were very smiley and good throughout our entire vacation. Food in general was mouthwatering, great and good there was a great selection of food. The room was clean, big, and deftly sorted and well thought. Fine sized bed! All in all, Amazing - Lovely Holidays
from
Submitted on 21-06-2016
I was pleased with the stay. Was upgraded to oceanfront for free. Jackie was nice at checkin. I was disappointed with the beachfront restaurant since they changed the menu from last year. I liked that valet was free and so was parking. Beds were comfy and AC worked great in room. No complaints with stay except disappointed with menu change. Liked that pool and hotel were clean.
from
Submitted on 22-06-2016
We were there three nights. Had a great room on the first floor overlooking the beach. The staff is friendly and professional. One of them recognized us as guests when we saw her off-site, came over to say hi and chat. That was a first! One thing that surprised me was that the bars inside and outside didn't have all the same drinks and food. We wanted something outside we'd had a couple nights earlier inside and they couldn't do it. I figure they're all part of the same company, right? But th... Read more
from Virginia
Submitted on 28-06-2016
This hotel for many years has been the site of an annual convention that I attend. The past 2 years there have been verbal complaints among the members about the service, the condition of the rooms, etc. This year they definitely stepped up the entire operation. The service was outstanding. The rooms featured some of the most comfortable beds and pillows I have ever had and I stay in hotels about 100 nights/year. The hotel has a nice pool and easy beach access. The fitness room appears well ... Read more
from Baltimore, Maryland
Submitted on 30-06-2016
With "fees and taxes" paid $345.22/night. Front desk staff totally disinterested at checkin/out and totally disengaged. Room 516 was small, and the desk chair was so low you couldn't use your computer on the desk. Hot water pressure in bathroom sink very low. Toilet seat very loose and wobbly. 1 very dirty drinking glass set out among the clean ones. No continental breakfast nor even free coffee for guests in the lobby in the morning. No newspaper in lobby, free or otherwise.Wife had bad knee an... Read more
from United States
Submitted on 02-07-2016
The location & staff are perfect but this place definitely needs an update soon. Pictures falling off, bathroom fan not working and has a musty smell, torn/ damaged carpet, wallpaper falling apart and what not. I'll only stay if I find a really good deal, else go elsewhere.
from Hebron
Submitted on 05-07-2016
Very nice location, the rooms are big and clean, and has a very beautiful ocean view. The staff is very friendly and helpful. The hotel had a wide parking just a cross the street. I would love to stay here again in the future.
from Chicago, Illinois
Submitted on 05-07-2016
Had a great stay in one of the cabana rooms overlooking the pool. It's comfortable and a great location to see fireworks though we opted for a closer view. Check-in was quick and I appreciated my room being ready during such a busy time. Staff very professional. I recommend and would stay again.
from Tilton, New Hampshire
Submitted on 06-07-2016
Checked in at 1:30AM after a long drive, was put in a room with 2 beds even though I booked a king with pool/ocean view. Hauled our luggage back to the lobby to get it fixed, but apparently the room I booked was not available even though I had the email confirmation from sheraton showing the room type. Ended up with a king bed and no view, the window is literally a foot long and from the ceiling. Also was told I had late checkout but they must have messed that up switching the rooms around si... Read more
from Baltimore, Maryland
Submitted on 09-07-2016
Sheraton Oceanfront in Virginia Beach has a great location, but don't expect the same level of service as other Sheraton's. Requested early check in on reservation, when we arrived, there was a single hotel employee helping all guests and she was overwhelmed and did not acknowledge our reservation early check in request or SPG gold status. Our name was handwritten on a list of early check in requests... We received a call about 1 1/2 hours later that our room was ready. The room had an ocean vie... Read more
from
Submitted on 09-07-2016
Nice Sheraton on the quieter side of Virginia Beach. No parking lot or garage but they offer free valet parking. They have a restaurant and bar but we didn't care too much for it. It's a little pricey but the view is gorgeous. The front desk is very nice and accommodating. They have an indoor and outdoor pool. We usually bring all our own gear so I am not sure if you can rent chairs or umbrellas for the beach. I love the 24 hour gym. We travel to Va Beach every year and this is our second t... Read more
from Saddle Brook, New Jersey
Submitted on 11-07-2016
We stayed in the Sheraton Virginia Beach Oceanfront Hotel for 3 nights. In my opinion the location of the hotel is on the "right" side of town. The staff was extremely friendly and our room was clean. The hotel can use some updating but the cleanliness of the hotel kept it looking nice. Our room was on the third floor overlooking the ocean with a balcony. The sliding glass door was close to soundproof (the buzzing of the air conditioner helped also). The boardwalk can get loud at night a... Read more
from Mifflinburg, PA
Submitted on 13-07-2016
The Sheraton Oceanfront is in a great location in Virginia Beach. It sits directly on the boardwalk and is in a nice, quiet, relaxing area. The hotel itself is nice and well-maintained. The rooms were fairly large and very clean. The only negative I found was the bathroom, which was rather small. I found the staff to be extremely friendly and accommodating. Valet parking was available which made it easy to come and go. I would definitely stay at this hotel again.
from Cleveland, Ohio
Submitted on 16-07-2016
The room we stayed in was alright. It was decently clean and the cleaning staff was very polite and helpful although they didn't get to our room until almost four in the afternoon and it was awkward to sit there while they cleaned. It should be done earlier in the afternoons. It is close to the beach, but there is not much else to do within walking distance other than eat or walk through gift shops that all sell the same thing. We had a very difficult time with the wifi and went down to the fron... Read more
from Rochester, New York
Submitted on 19-07-2016
After having read all the reviews for the hotel we wanted to check it out. Upon first arriving the lobby was very stylish with the water fountain and a great smell of the water. However everything goes downhill from there. Even though the room was what we paid for (an oceanfront view) that was pretty much the highlight of our room. The bathroom was so small I don't know any one would fit in there. The bathroom definitely needs some updating. We call to obtain a comfortable the the guest using th... Read more
from Fredericksburg, Virginia
Submitted on 24-07-2016
I recently stayed at the Sheraton for a conference that was hosted at this hotel. Check-in was quick and easy. I got into town early and the room was ready for me. The hotel is located directly next to the boardwalk; so great access to the beach. My room was clean and spacious. I had a king size bedroom, which included a sofa, desk, and a small dinette table. The room also had a mini fridge and microwave. The bathroom, on the other hand, is what the previous reviewers have expressed tin... Read more
from
Submitted on 25-07-2016
We got upgraded to the ocean front view and yes the view was just amazing! Danielle at IRD was very professional and accommodating and Mary at the front desk was just wonderful and very friendly! This is the perfect spot if you want a great view and wonderful service.
from New York City, New York
Submitted on 26-07-2016
This hotel is located right on the ocean front boardwalk. Nice hotel. The rooms are a good size for a family of four however the bathroom is a bit too small. The pool area could use some attention. Could be cleaner, and should have bigger towels. The current towels for the pool are very small and rough.
from
Submitted on 26-07-2016
Stayed here for a reunion of the USS Wisconsin Association. Property was well maintained. Staff at front desk & Parking Valet was friendly & helpful. The location was easy to get to from airport, however it was a bit of a walk to get to the USS Wisconsin. It happened to be a very hot weekend and we were thankful the association provided shuttles for the group. Only 2 complaints. One can be remedied, one cannot. The bar area was understaffed and sitting at a table in the bar, the service was non-... Read more
from
Submitted on 29-07-2016
I stayed here 3 nights and I was with the VTCA the staff was nice and helpful the pool was nice love the location of this hotel the whole propertie is nicely maintained the room was nice and clean love the view from my balcony the beds were clean I saw nothing on the beds with a black light but the next day I found a red stain on one pillow other then that everything else was clean. The Fusion Bar and Grill was ok the food was ok I fond 2 hairs on my plate with all of that being said I would... Read more
from Falls Church, Virginia
Submitted on 31-07-2016
This is my second year at the Sheraton Virginia Beach property and it's always a treat. Great location and service from the hotel staff including William and Kelly at the reservation desk! Leah at the cabana bar by the pool was so friendly and you felt like you were in the Caribbean with reggae playing while drinking a nice cocktail. Parking is complimentary regardless of self parking or valet.That is a definite plus! I've also attended several conferences in Virginia beach-some good and some no... Read more
from Banner Elk, North Carolina, United States
Submitted on 02-08-2016
Over previous years I have had a few prior stay at this property. This was during my ‚??previous life‚?? as a traveling Emergency Medicine physician working with an agency that provides staffing to hospital Emergency Depts. throughout the US and spending nearly half of each month sleeping in a hotel room. From that period, I recall this hotel as a rather pleasant escape after a busy night of work with adequate accommodations and a relaxing ocean view as an ‚??added bonus‚??. My most recent stay... Read more
from Chantilly, Virginia
Submitted on 03-08-2016
Last minute trip to VA Beach! Great location but that is all that was great about it! At check in, the attendant was rude when we asked for an extra night-instead of looking for availability, we were directed to contact Expedia/that they could not help us. First of all, booked through Travelocity-but why could they not check on availability? They took our number for possible early check in and told us they would call us. No calls but we noticed that several later arrivals were getting right in, ... Read more
from
Submitted on 05-08-2016
In each n every category they got 5 stars, room service awesome, cleaned rooms, cleaned pools, great excess to beach, staff was nice and helpful, restaurant food was good and one important thing is parking and they have big parking building in front of hotel which is really easy to excess
from Pittsburgh, PA
Submitted on 05-08-2016
Excellent location. Great place for a beach destination. All employees were super nice and helpful. Small bathroom was our only issue with the room but wasn't a huge issue. Bike rentals right at hotel was very convenient.
from Mechanicsburg, Pennsylvania, United States
Submitted on 07-08-2016
When we made our reservation, we requested a crib for our 8 month old. When we got there we were told our crib was in a room with a king size bed, but since we needed a room with 2 double beds the housekeeper would have to switch it to our room. It never came. We talked to the front desk 3 times after that and they kept promising it was coming. We finally get a phone call almost 2 hours after her bed time saying they had no more cribs. Then the manager acted just made a bunch of excuses and acte... Read more
from Forest, Virginia
Submitted on 08-08-2016
We stayed at the Sheraton Oceanfront Hotel recently for business travel. What the hotel has in a kind, competent housekeeping and facilities staff and excellent location was unfortunately ruined by an incompetent front desk. During our ridiculous check-in process that took more than 30 minutes, the staff claimed the business credit card we used to book the room was unauthorized for "incidentals." Not intending to rack up any, we attempted to expedite the process by offering a personal check ca... Read more
from New York City, New York
Submitted on 11-08-2016
The hotel is basically nice and the staff are ok. The Staff at the Desk could be a little more friendly but the bell boys are a lot of fun. The room was in need of repair, the door to the balcony wouldn't open and we had to call for assistance which was fixed. We changed rooms during our stay and the sound of the A/C was so loud, we opted to turn it off. They only have 2 elevators and the bell boys use this to load and unload the carts so you could be waiting awhile. They should have a another e... Read more
from Washington DC, District of Columbia
Submitted on 17-08-2016
Hotel staff were very knowledgeable friendly and experienced. Very pleased to assist my family with a fun filled exciting trip. Mrs Jada front desk and Kristi from Cabana bar were always fantastic and amazing. We will defiantly come back. Our stay has been so amazing I had to stop and write a review just to make sure I didn't forget to comment any of our excellent experience.
from Baltimore, Maryland
Submitted on 17-08-2016
I can provide this review with the added bonus of years of past annual experiences. Just like in past summers since 2013, this hotel was wonderful. Our family was provided a beautiful oceanfront view top floor room upon check in for our entire seven day stay, and the staff at all levels were superb. A special shout out goes to William at the front desk, who checked our family in and took great care of us as valued SPG Gold Members and Vistana Vacation Ownership members. William greeted us throug... Read more
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