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Neptune Park Inn

Norfolk, VA, US (ORF)

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Based on 207 reviews
Room & Rates
Two double beds smoking

Two double beds smoking

2 Full Beds
Features a private balcony

Relax - Private pool
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
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Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

2 Full Beds
352-sq-foot (32-sq-meter) room with a balcony

Relax - Private pool
Entertainment - Free WiFi and premium channels
Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Neptune Park Inn
3108 Atlantic Ave, Virginia Beach, VA US 23451

Make yourself at home in one of the 94 air-conditioned rooms featuring private pools. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Don't miss out on recreational opportunities including a nightclub and an outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

Grab a bite from a grocery/convenience store serving guests of Neptune Park Inn.

Business, Other Amenities
Featured amenities include a 24-hour front desk, ATM/banking services, and an elevator (lift). Free self parking is available onsite.


Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Refrigerator fee: USD 20 per night
  • In-room microwave fee: USD 20 per night
  • In-room safe fee: USD 1.58 per night
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • 24-Hour Front Desk
  • ATM Machine
  • Beauty Shop/Salon
  • Complimentary Coffee
  • Elevator / Lift
  • Exterior Corridors
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Kiddie Pool
  • Night Club
  • Outdoor Pool
  • Outdoor Seasonal Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 207 reviews
from Harrisburg, Pennsylvania
Submitted on 29-09-2015
There's not much else in terms of redeeming value for this property. There were numerous "spots" on the ceiling, maybe rust, maybe mold, difficult to identify. Leaks in the stairwell, which we used frequently because the elevator made strange noises, jolted, and had a floor covered in detritus. We went out immediately after checking in and purchased cleaning supplies for the toilet and sink. The property in in a general state of disrepair with what seems to be a complete lack of maintenanc... Read more
Submitted on 01-11-2015
It may not be resort class, but it was well worth the money spent. Just walking distance from the beach. It appears the place has had a recent face lift. My wife and I are looking forward to going back next year.
from Petroleum, West Virginia, United States
Submitted on 17-01-2016
My daughter myself and my best friend spent a weekend here, the staff was very friendly loved the roof top pool our room was clean it was a great stay .it is a older hotel but it is nice and you are right across from the beach I would definitely stay here again.The price is also great and don't let that fool you it is a nice place.
from Ballston Spa, New York
Submitted on 20-04-2016
Horriably dirty, moldy and smelly! Changed rooms three times and it kept getting worse! Breakfast suprisingly ok, kitchen is atleast clean! Great view, perfect location. Doors dont shut properly, pool not open. Will not go back!
Submitted on 06-05-2016
At check in I asked if they had a bed bugs problem because you could see mattresses upturned on the whole first floor. I was told they are renovating and was checked into room 504. About 2p.m. I was in the shower and my kid freaked out with a bed bug on her black pants. Yes I dusted her pants and it fell on a white towel. Be aware, I am a property manager and as such have been trained. Perhaps this manager hasn't because nothing was handled professionally. I took the attached three photo's to th... Read more
from Hanover, Maryland
Submitted on 30-05-2016
My family and I just left and had a great time! We went here a few years ago and it was kind of run down but recent renovations changed that. New beds, tv's, carpet and best prices on the boardwalk. Nothing like sleeping to sounds of the ocean. We saw stuff saying bad things about the hotel but that wasn't our experience at all. My husband works for hotels and knows the signs of bedbugs and that didn't exist here. Lies and scare tactics are never good. But we have already booked to come back in ... Read more
Submitted on 14-06-2016
Was told I would receive a full refund this place is terrible cockroaches everywhere I would rather sleep on the street ! Was told it was a water bug , FYI water bug live in the water . Other hotel guests were partying all night playing bag O outside our door . All I want is a refund and this place doesn't even have the dignity to do so . I've visited many other countries and places throughout the US. Take note sleep in your car if this is the last place available
from Newport News, Virginia
Submitted on 18-06-2016
Stayed at this hotel last weekend. The price is right and the location across from Neptune park is good. Its really said to see a hotel with potential not see the little things. There was always trash and piles of cigarette butts and overflowing trash can right at the front door by the check out desk. I've seen maintenance people walking around leaving matrasses and supplies in the fire escapes and stuff falling apart that would only take a few minutes to fix. Broken ice machine. Trash and broke... Read more
Submitted on 19-06-2016
My family and I stayed here 6/16-19 although the hotel wasn't bad it wasn't that good either! The best part about it was the location across from the beach and Neptune park, They had a concert on Saturday night that was free and suitable for all ages. Back to the hotel..when we checked into our room tried to open patio door and the whole handle fell off the maintenance guy saw me struggling with the door and said he was coming to fix it(he never came back) while in the shower the entire rod came... Read more
Submitted on 20-06-2016
We arrived early and they allowed us to check in and gave us the room we requested. Also, our daughter and her family called in route and they reserved the room next to us. (The hotel was full for the Sand Soccer weekend). Staff was great. The room was good, clean, fresh sheets, etc. The outside shows wear but our room was good and the beds comfortable, with a very clean bathroom. the elevator was small, but did not cause a problem for us. All and all, we would stay again for the weekend. Gr... Read more
from Powhatan, Virginia
Submitted on 26-06-2016
Myself, husband, and 4 year old daughter stayed here on a relatively last minute trip to visit family in the area. (First trip to VA Beach). We usually stay in a Marriott brand (I get the reward points), but I couldn't believe the prices of hotels there! I was happy to find the deal at the Neptune, but read EVERY review I could find to try and figure out why a hotel in such a great location was so much less expensive than it's neighbors. The reviews were not good, but I read about some renovati... Read more
from Olean, New York
Submitted on 29-06-2016
This hotel is pure garbage the rooms are dingy and old we were supposed to stay in room 420 and the door didn't even lock or stay shut. The hotel was just old and rundown supposed to have a room with two double beds and a pull out couch walked into room and saw two twin size beds and no couch the rooms look like they haven't been cleaned in months. Staff was very rude and disrespectful. This hotel should be refitted as a hostel cause that's what it felt we were in
from Pittsburgh, Pennsylvania
Submitted on 01-07-2016
Horrible experience with bugs here - there were flying bugs on the walls, in the shower, and all over the balcony. The front desk would not/could not help. We were also never supplied with 4 towels (we only had 2 in our room when we checked in). We did have 4 people in our part. When we went to the front desk to get clean towels, we were told that "maintenance will be up," however they never took our name or room number. Needless to say we never got our towels. We will not be returning and advi... Read more
Submitted on 05-07-2016
We asked twice to move rooms and was told there were no more yet there were SEVERAL vacant rooms all weekend. It smelled like there was something dead near the elevator. You couldn't stand on the balcony without smelling pot being smoked by other guests. When we complained NOTHING WAS DONE! Our "oceanfront" view was of the Hampton Inn. I swear we were in the most disgusting, raggedy room in existence. I NEVER complain, but this was beyond anything I had ever experienced. Not only was the room di... Read more
Submitted on 06-07-2016
So nasty i left in the evening of my second night there, had huge roaches in room gonna have wash everything brought with me before taking in my house, light switch in batroom had broken plexiglass with sharp edges next to switch, not cleaned very well if we didnt have clean towels would have never known anybody came in the room while we were out, took many times inserting lock card to door unlocked everytime, elevator had no air circulation bad smell in it, most of the staff was not very friend... Read more
from Westminster, South Carolina
Submitted on 14-07-2016
One of the dirtiest I have been to in a long time. ..entrance filthy....pool was a milky green....curtains hanging off rods...door looked like it had been broken into several times..our view was an old run down, patched up roof top and the room smelled like a litter box......carpet filthy and sticky... Would not recommend.....
from Parkersburg, West Virginia
Submitted on 15-07-2016
Let me say, as a family of 4(with a 3&4 year old) we had a good stay. We stayed on the 3rd floor (room 315 to be exact) and the room was just fine. Air was cool, and it was pleasant. The only things that I didn't like was WiFi didn't work in rooms,(& wasn't password protected!) And our tv was VERY grainy. The location was perfect, staff was very friendly. We intended on 4 nights and only stayed 3 (Not due to the hotel, kids was ready to be home and my husband and I got extremely burned on the ... Read more
from Davis, West Virginia
Submitted on 25-07-2016
We arrived Sunday, Yesterday, and our first room was TERRIBLE! 301, It was extremely outdated and over all not what we paid for. After a phone call to the very nice desk ladies, we were moved to room 312. We were under the impression that the room had come with a microwave and a refrigerator, this one did not. This one also had a very ancient air it only blew out warm air. We asked at the front desk for someone to come look at it and a maintenance man to came check it out. He soo... Read more
Submitted on 25-07-2016
This place is dirty and smells bad. I did not stay. We found another motel within minutes. The parking lot is broken up and oily. The front door had not seen glass cleaner in weeks. The pool was not clean and the few chairs around it were broken.
Submitted on 26-07-2016
We planned a last minute getaway and we went price friendly. The hotel was ocean view so across the street from the ocean. Only half the hotel could see the ocean as the Hampton was blocking the view. The hotel was very outdated. Roof top pool? Not even worth the trip up. Water was foggy and gross. The staff was friendly but you pay for what you get here, cheap and outdated.
Submitted on 03-08-2016
This was the dirtiest and hottest hotel room I have ever stayed in. Front lobby windows were dirty, elevator stunk, room was hot, wifi didn't work, tv didn't work, balcony door handle was broke, bathroom was moldy, bathtub stopped up. Supposed to stay 3 nights but stayed 2.
from Columbus
Submitted on 08-08-2016
This was my first visit to Virginia Beach. It was a last minute and a trip on a budget. I wanted something as close to the beach as possible for the most reasonable price for a two-night stay. At the time, multiple searches lest the Neptune Park Inn as the best location, keeping the cost below $500! Despite some of the negative reviews, a view of the hotel from Google Maps led me to believe that this was a budget hotel that I would be able to endure for a couple of days. I'm not too picky as lon... Read more
Submitted on 13-08-2016
Hotel Elevator Is Really Small,It's Not Big Enough For A Family Of 4 Or 5 People. Besides That,They Only Have One and It Is Really Hot Because There Is No Air Circulation. The Entrance Door Lock To Some Of The Rooms Can Be Open Without The Room Key Card (Very Unsafe), One Hard Push From The Outside and The Door Is Open (Room 415) Lock Need To Be Fix. Good Location, Just Need To Update Somethings and Maybe Get Some Security.
Submitted on 24-08-2016
Well lets see where to start.. The staff was not pleasant at all from the time we got there till the time we left.. the rooms where not cleaned at all had to ask for towels when we needed them. every time you would go to the lobby someone was down there about something and they acted if they could care less the ac does not work we had to go out and by fans to try to keep the room somewhat cool we paid to get a ref. and a microwave and we never got that and when we asked about it all they keep te... Read more
from Manassas, Virginia
Submitted on 27-08-2016
Good location, front desk nice, pool but the place it's a thrash AC on pieces, front door lock not good, smelly,dirty, tv not work, people on the breaksfast very rude, we do not recommend this hotel, the owner need update this place great location and front desk people.
Submitted on 28-08-2016
Could not believe how terrible this experience was! We were checked in past check in time and our rooms were not clean. The rooms were not sufficient and did not have anything they should have! We also saw that the bed spread had been placed on the floor before being placed on the bed...before they vacuumed the dirt!! They had loud vehicle music in the parking lot that had been playing all hours of the night, not to mention the stairs were messed up! They had no formal incident report and called... Read more
from Harrisonburg, Virginia
Submitted on 30-08-2016
This place is a total lie! Their pictures look great and nice but my room was old nasty run down and ugly. The patio was a concrete wall with no furniture. The AC didn't work, the fridge froze our drinks, the bathroom was the worst of all, it was dirty nasty and the water wouldn't drain and neither would the sink. The elevator was broke and didn't work right, it scared me and it was like 100 degrees and so was the breakfast dining room. No AC what soever. You had to eat the hotel breakfast in 90... Read more
from Lewisburg WV
Submitted on 05-09-2016
This motel is disgusting. It is literally a roach motel. The little critters were climbing then walls. The room was also falling apart. I lasted 30 minutes in the room. Filthy, smelly building! When I mentioned the roaches to the Front Desk attendant, he didn't even flinch. The photos posted of the property are ancient: inside and out.
from Apex, North Carolina
Submitted on 10-09-2016
Poor does not begin to describe this hell hole. Filthy, hole in the wall, broken lights, TV remotes that didn't wirk, useless wifi, leaking faucets, missing light bulbs....... Pay whatever you need to to stay elsewhere.
from Petroleum, West Virginia, United States
Submitted on 20-09-2016
The hotel staff was extremely friendly and helpful ,we arrived early and was allowed to check in .It was a little more crowded this time and we had a few issues with the roof top pool there were some very rowdy drunk boys up there and they were being very disrespectful .Everything else was good ,I will stay again this was two years in a row we have stayed and we love the staff .
from Glen Allen, Virginia
Submitted on 22-09-2016
My sister and I go every year for sister week! This place is quite affordable with an awesome view of the ocean right across the street from Neptune Park. If you are vacationing on a budget you can't beat it!!! The staff is very friendly.
from Skovlunde, Denmark
Submitted on 02-10-2016
The sun allways shines at the Neptune Park Inn. Even if it's cloudy. You just go to the reception and there you'll get the warmest welcome. The receptionist shines more than the sun and you'll imediately feel like home. Thanks for your explecit service. You're the best!
from Crimora, Virginia
Submitted on 03-10-2016
Check in fine, Staff was very nice. elevator was filthy. room had a terrible musty odor. Bathroom fan cover hung down from the cieling and the fan didnt turn, it just made a loud humming noise. Carpet was dirty and needed to be vaccumed. bed was HORRIBLE !!! looked like a BOWL, HIGH ON THE SIDES AND VERY LOW IN THE MIDDLE !! VERY LOW !! VERY UNCOMFORTABLE AS WELL. THE TV WORKED BUT WHILE IT WAS ON IT HAD A CONSTANT STATIC SOUND WHICH WAS AWFUL. THE PLACE NEEDS TO BE RENOVATED REALLY ... Read more