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Marjac Suites

Norfolk, VA, US (ORF)

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Based on 267 reviews
Room & Rates
Suite, Oceanfront

Suite, Oceanfront

2 Full Beds and 1 Full Sofa Bed
460-sq-foot (43-sq-meter) room, balcony with ocean views

Layout - Bedroom and living room
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, double sofa bed, and safe
Comfort - Air conditioning and daily housekeeping
Noise-free guestrooms cannot be guaranteed
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Suite, 1 Bedroom, Beach View, Oceanfront

1 Full Bed
460-sq-foot (43-sq-meter) room, balcony with beach views

Layout - Bedroom and living room
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
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Executive Suite (Deluxe)

Executive Suite (Deluxe)

2 Full Beds and 1 Full Sofa Bed
460-sq-foot (43-sq-meter) room, balcony with ocean views

Layout - Bedroom and living room
Entertainment - Free WiFi, flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
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Marjac Suites
2201 Atlantic Ave, Virginia Beach, VA US 23451

Make yourself at home in one of the 60 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include coffee/tea makers and sofa beds, as well as phones with free local calls.

Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless Internet access.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator (lift). Self parking (subject to charges) is available onsite.


Know Before You Go

  • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per night
  • Early check-in fee: USD 15.00
  • Late check-out fee: USD 25.00
  • In-room safe fee: USD 1.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
The property will be renovating from 28 November 2016 to 08 March 2017 (completion date subject to change). The following areas are affected:

  • Elevator
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

  • 24-Hour Front Desk
  • Elevator / Lift
  • Free Local Calls
  • Kitchenette
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 267 reviews
Submitted on 02-04-2016
Hotel will have your car towed if you don't hang parking permit on mirror even though they have all your information. Seems like a pattern, look for similar reviews. $145 towing. Staff was unconcerned about complaints. It appears to be a routine event. This is not the way to treat your customers!!!
from Saint Petersburg, Florida, United States
Submitted on 11-04-2016
I stayed here with five of my employees and spent about $2,000 on a business trip . Because of the cheap parking sticker they gave me and the beach humidity it fell off my car was towed even though they had my tag number when I registered at check in. The manager name is Mark and his mother refused to give me any type of conversation and saying well it just happens. I will be back in town this year on business and you can ensure that I will not be staying at the Marjac. By the way I stayed at th... Read more
Submitted on 15-05-2016
Booked this place by default as nothing else was available. There were loud parties the entire weekend. The TV remote did not work. Everything is run down. The room doors did not shut securely unless they were slammed shut. Peeling and chipping paint everywhere. If they would invest some money on renovation and not book large groups of college students, it MIGHT be an OK place to stay, but there is no way those suites should cost $200+ per night. Would not recommend.
from McGaheysville, Virginia
Submitted on 18-05-2016
Stayed one night at this hotel with high school classmates. It was clean and undergoing some renovations to update. Did get a fantastic rate compared to others checking in. Perfect location as all rooms were beach front. With the renovations and updating will be a fine hotel.
Submitted on 25-05-2016
We checked in yesterday and we were ready to leave last night. Our room smelled really bad when we first walked in. The walls need a serious paint job, the balcony door is so rusted it wont stay shut unless its locked. The bedroom tv didnt work, wifi isnt working, elevator got stuck between floors last night and is very small. You cant get a luggage cart in it. Our ac stopped working last night . We went to the front desk 3 times last night to complain about all the above but the girl at the... Read more
Submitted on 02-06-2016
We booked in advance for this hotel back in July 2015 for Memorial Day Weekend 2016. Paid in full $287.58 for 4 nights. Drove 6hrs to VA Beach to be informed that Marjac cancelled my reservation, as well my in-laws without contacting both of our travel sites or us. Why? Because according to the hotel manager Mark Reyes "that rate was considered too low and we are charging more". I had a crying toddler and an upset wife , all the while worrying what we were going to do since every hotel was booke... Read more
Submitted on 08-06-2016
We booked and paid for 5 days in advance. We checked in Sunday 6/5 so excited about our family beach vacation. The hotel was old & rundown but we were okay with that as the price was the lowest on the beach. It's located centrally & has a beautiful view. The first night was fine. The second night as we were getting ready for bed we noticed several suspect dark specks that hadn't been there before. It's a green hotel so they don't change the sheets every day. However I had made the beds that mo... Read more
Submitted on 10-06-2016
Staff was not rude but also not approachable. I had to ask for shampoo once and felt awkward doing so. They were friendly checking in and checking out but I never felt like a priority to them. To me, I dont mind that though. I had minimal interaction with them so this did not impact the overall rating. The kitchenette is nice, equipped with dishes and utensils, and was pretty clean. Sadly, this area and the bathroom were the cleanest/best part. Also, the view from the room is pretty good too. ... Read more
from Virginia Beach, Virginia
Submitted on 12-06-2016
This hotel is in total disrepair. Carpet is very dirty. Tile in room and bathroom is extremely dirty. The only thing that looked newer was the furniture and beds. The only plus is that it has a kitchen area and is a fairly large room. But otherwise, this hotel is definitely in need of a major renovation.
from Garrettsville, Ohio
Submitted on 14-06-2016
I was a little worried about staying because of some of the reviews, but I 'm glad I gave this hotel a chance our room was just what we needed great views my bed was very comfortable and the staff was very friendly. Mark the manager was pleasant and was always available if needed. I would stay here again. Thank you to all the housekeepers, they made sure you had what you needed. And a special thanks to Mark. Also location was near all attractions.
Submitted on 23-06-2016
Poorly cleaned rooms with dirty sheets, some days no refills on toilet paper even though we were out! Didn't put in new garbage bags or fresh towels. Elevator is faulty and parking is an absolutely nightmare. After complaining about the cleanliness in our room for SEVERAL days.. management came to our room and acted like we were lying! They were so very unprofessional and rude. They do not care AT ALL about their guests. Huge damper on our vacation. Would not recommend. Worst hotel experience of... Read more
Submitted on 27-06-2016
Im the kind of person when I go on vacation I just need a place to sleep! It does not have to be fancy at all, but this place was falling apart. The smoke detector in the living room was beeping which they did not have a backup battery for! So the maintenance man unplugged it! We had to wiggle the door knob and slam the balcony door to get it closed. The door to the bathroom kept getting jammed. They only have one TINY elevator maximum capacity of five people for seven floors... almost every tim... Read more
from New York City, New York
Submitted on 10-07-2016
I made a reservation through Hotwire for 5 nights at $285 from 7/3/16 to 7/8/16. I traveled for over 7 hours to get there. When I tried to check in they said they cancelled the reservation and Hotwire was supposed to advise me. Never had a problem with Hotwire before. They said they could give me a room for $1200. Bait and switch. Stay away!!!
from Closplint, Kentucky
Submitted on 10-07-2016
I don't know where to start with this place, I guess with the worse. The ac was broken all week. Got worse as the week went on. Any time I asked about it they'd tell me thirty minutes it'll be fixed. Stayed there 6 nights. The last night they finally got the unit running but it still wasn't blowing any air into the room. It was 87 degrees in the room and the only thing they would offer was a fan. And people who was staying on the upper floors said it was hotter there. It was nice and cool in the... Read more
from Washington DC, District of Columbia
Submitted on 14-07-2016
This hotel is between Atlantic Ave and the Boardwalk, in-line with other towering hotels. The parking lot is a joke, so cramped. I had to back up into the street to allow another vehicle out. Maneuvering the passenger van around the corner was an ordeal, and thankfully somebody pulled out of a front entry spot. I parked there and left the vehicle there for our entire stay in order to keep the cherished spot. Understandably, we arrived quite early, so they took our information and would call us w... Read more
from Altoona, Pennsylvania
Submitted on 19-07-2016
We stayed here for 5 days the end of last month. We were really looking forward to a well-earned family vacation and I was so disappointed when we arrived to see that the reality didn't match the pictures. I will say the two positive things about this place are that we thought the beds were comfortable and the view of the ocean was spectacular....other than that, there were dirty Q tips on the closet shelf, the door to the balcony was busted, the main burner on the stove didn't work, there were... Read more
from Brantford, Ontario, Canada
Submitted on 22-07-2016
Sister in law booked ahead a room for all of us.One of those booking sites says parking extra 35 dollars.Their website says free.Arrive you have a spot if you leave car there,pull out and you loose it.They dont monitor the parking lot because cars that were there during the day,were gone by supper.Room is average,air conditioning is no good .The coolest place is their lobby.WE were there last week when it was a 100 degrees.They got you ,if you want to play they you will pay
from Forest
Submitted on 26-07-2016
The hotel is located on 22nd street, right dab in the middle of everything which I loved; however, the hotel itself is rather in poor condition. I stayed with my family, there were 6 of us total and although everyone had a place to sleep on. My husband and myself had the pull out couch and it was not the best at all. There is no place to eat breakfast in the hotel. The only pool there was was located outside in front of the hotel. My dad asked to be on the top floor and they assigned us the seco... Read more
from Simcoe, Canada
Submitted on 28-07-2016
I recently booked a night at this hotel and had to cancel due to a death in my family. I cancelled within 48 hours and apparently this was not sufficient enough time due to their policy. I am Canadian and with the exchange into American dollars it was $270.00 for that one night and they are not going to reimburse me. I am at a loss, that is a lot of money I paid for nothing. This issue obviously was not my fault. Mark Reyes is the new GM and isn't much of one, I understand there are policies but... Read more
Submitted on 29-07-2016
Worst hotel they falsely advertise don't believe the pictures plus hotel has no AC their AC are fans that they give you when room is 80 degrees also they had roaches, we had to leave the next day. The room also had a musty smell which we informed front desk bud they ignored our calls.
from Vienna, VA
Submitted on 03-08-2016
They're still in transition, but charging higher rates which they really shouldn't be doing for the problems they're still having. Pros: Can't beat the room size and layout. There is a living area with a kitchenette, and then the hall with the bathroom that leads into the back bedroom. They have new beds and linens, and they were very nice. The location is excellent. There is an outdoor pool. The maintenance man, Paul, is a true gem. His calm and sympathetic manner helped make things feel ... Read more
Submitted on 06-08-2016
No, we didn't. But it was not the nicest hotel we have ever stayed in. I didn't complain, because I just don't do that. I vote with my wallet. And my wallet won't be back. The good. It's 22nd and Atlantic. We wanted oceanfront, and we got it. Prime location, and we enjoyed the heck out of our beach time. Staff was very friendly. I just had shoulder surgery, and the staff held doors when they saw me struggling. Got nice hello's from the front desk as we came and went. The room...sad s... Read more
from Ohio
Submitted on 07-08-2016
We had no problems really, except the bath tub is very dangerous no mat on bottom of tub, grandson fell while taking shower, glad he did not get hurt, if an elderly person did that it could have been serious injury.
from laurel md
Submitted on 30-08-2016
I stayed here for one night. I decided to stay, even after reading the reviews. I selected to stay in one of the renovated rooms. The room was clean and I agree with others about the bathtub, it was slippery. The air conditioner worked fine. I didn't use any appliances The buildings is old and it shows when you enter the area to book your room. The check in was OK, I was told they would call me when the room was ready, because I was early. I decided to go back after waiting about 2.5 hrs and th... Read more
from Wendell, North Carolina
Submitted on 31-08-2016
My complaint with Marjac Suites is air Conditioner issues. Poor Management. Poor Air Quality. On 8/26/16 Friday, I checked into the Marjac Suites Hotel for a two-day concert at around 1:00 pm, in suite 605 on the 6th floor, and was faced with a suite without air. The suite sleeps six and all six guest shared the small suite. After contacting the front desk to inform them of air conditioner not working, I was provided with three fans (2 rotating fans and one box fan), in which I have pictures to ... Read more
from Hubbard, Ohio
Submitted on 02-09-2016
First vacation in 13 years, husband has terminal cancer . When we arrived and saw our room we were shocked! Dead bed bugs and pubic hair in beds, no air, large hole in wall! They accused us of planting the hair and bugs ! When my husband complained they refused to return our 1300$ then had the police come! They would not go look at the room , they entered it without us and my daughters luggage was stolen, when I went back to look for the bags, 2 employees started beating on my window and I had t... Read more
from Virginia
Submitted on 05-09-2016
The hotel is older but well maintained. It is clean and very comfortable. The location is perfect and every room has a private balcony overlooking the ocean. Lower room numbers are to the left of the hotel. There is 7 floors and we were on the 7th floor. The hotel is set back from the boardwalk so you are not able to see around the hotels on either side but you can see the 17th street pier. The views from the 7th floor are amazing. Every room is a suite with a small kitchen. Not a full size refr... Read more
from Newark
Submitted on 06-09-2016
This place is highly deceiving from the pictures online. The rooms was not up to standard. The pool is very small, parking was always full and the room are in need of a major renovation. The best part about this place was the view, because it is ocean front. Would not recommend this place.
Submitted on 12-09-2016
-After checked in went to room and was hit in the face with very strong odor of cat urine and no shower curtain. They moved us to another room on the same floor...7th. -New room was okay but not worth $300 a night!!! -The large heating/cool unit was on the ground floor right below our room and ran the whole time. Could not sit out on balcony to hear the ocean because the unit was extremely loud! -Could never connect to Internet -Water tempature control in shower was hooked up backward -Dead Pray... Read more
from Newport News, Virginia
Submitted on 13-09-2016
This hotel was very terrible, very very bad experience, we have been dealing with no AC from day one we checked in on August 26,The staff were liar, they comes up to portends to fixing the AC and still no cool air. On next day we continue to complain about no air and for that we was ask to leave. We ask for full refund and the police was call on to exscort us out for complaining about no air. I will take farther action for my full refund. Check this out the front desk staff went up to help the ... Read more
from Bland, Virginia
Submitted on 25-09-2016
We loved the hotel and the staff was awesome. The only problem we had was my mom couldn't get her wheelchair into the bathroom but we made a way. Sofa bed and beds were so comfortable and ac kept the room good and cool. Beautiful view from room. Great prices and right on the oceanfront. Will definitely stay here again!!! ???
Submitted on 02-10-2016
Just don't go - no a/c - bitten - unclean - no real customer service- the only thing going for them is location- but couldn't even hear the waves due to compressor noise not that it was cooling the rooms!
from Norfolk, Virginia
Submitted on 17-10-2016
The rooms we clean and the bed was very comfortable. Would recommend for any one coming to the ocean front for a week or a weekend. Pricing was average and very fair compared to the other hotels at the beach.
from Richmond, Virginia
Submitted on 01-11-2016
I Came from Richmond, VA this past weekend with family and friends. Reserved and paid for 2 rooms in advance. Requested to be side by side if possible. We were not even on the same floor. I was very disappointed because we had to get on the elevator back and forth to get to our family and friends that came down with us. I always stay at Marjac and highly recommended it. The clerk told me she was going to move us on the same floor the same night or in the morning. They never did. This trip has ma... Read more
Submitted on 06-11-2016
I spent the night of Nov. 5 at this establishment along with 4 other that were in the area for the Special Olympics.. When we arrives at 11:00 am my friend that was following me from Fredericksburg; was talked too very rudely by an employee, she told him he could not park in the area he was at , he tried to tell her that it was only for a minute until he registers; she insisted that he not let his car there; not for a minute as she was getting in her car and leaving, I told the gentleman that wa... Read more