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Hilton Garden Inn Richmond Airport

Richmond, VA, US (RIC)

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Based on 427 reviews
Room & Rates

1 KING BED

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING BED 1BDRM SUITE

LIVING AREA-COMP Wifi-BED W/ADJUST FIRM DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KING HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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1 KNG SUITE HEARING ACC

VIS FIREALRM/DOOR/PHN ALRT, LIVING AREA,COMP WIFI-BED W/ ADJUST FIRM DIAL
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1KING BED WITH WHIRLPOOL

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KNG ACC WHRLPL RM W/TUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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1 KNG WHRPL HEARING ACC

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2 QUEEN BEDS

COMP WiFi- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2 QUEEN ACC RM W/BATHTUB

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2 QUEEN ACC RM ROLLIN SHWR

COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL, HI DEF.FLAT SCREEN TV-REFRIGERATOR-MICROWAVE
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2QN MOB/HEARING ACC RI-SHW

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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2 QUEEN HEARING ACCESSIBLE

VIS FIREALRM/DOOR/PHN ALRT, COMP WIFI- BED WITH ADJUSTABLE FIRMNESS DIAL
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Hilton Garden Inn Richmond Airport
441 International Center Drive, Sandston, VA US 23150

We provide Breakfast, lunch and dinner and snack menus for your meetings or events. Packages are available for all day meetings or receptions.* eEvents Booking is available and ideal for booking fewer than 25 guest rooms or for booking event space.Our hotel in Sandston, VA is central to Richmond and located midway between Washington D.C. and Chesapeake, VA.* 1 mile from Richmond International Airport* 7 miles from Downtown Richmond* 7 miles from the Richmond Convention Center* 7 miles from the Richmond Coliseum* 7 miles from the Richmond International Raceway* 8 miles from the Virginia State Capitol and the financial district* 8 miles from Shockoe Slip* 18 miles from Colonial Downs Race Track* Just minutes from I-64, I-95, I295 & I-895Guestrooms at our Richmond, VA airport hotel are inviting, elegant and functional with an option of one or two beds. Features also include:* Oversized work desk with an ergonomic Mirra Chair« by Herman Miller«* Desk level outlets* Two phones featuring voicemail, speaker phone and data ports* Complimentary wired and wireless high-speed Internet* 32-inch HD TV* Secure in room printing to the Business Center* Microwave* Refrigerator* Iron and ironing board * Hairdryer* Valet Services* USA Today delivered each weekday morning* Clock radio with MP3 connection* Suites are available***Everything. Right where you need it.«***

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 427 reviews
from Fishersville, Virginia
Submitted on 22-05-2016
The hotel was ok, very pricy for a hotel that does not offer a free breakfast to travelers. For being near an airport I expected that and will stay at a different hotel next time I fly out of Richmond.
from Danville, Illinois
Submitted on 23-05-2016
Last minute trip but was able to get a room easily. The front desk associate was super friendly, the bar manager was so awesome as well. He had regular travellers there and he made each one of them feel special. Room was comfy as expected from hilton.
from Washington DC, District of Columbia
Submitted on 24-05-2016
Clean and pretty standard for HGI. Limited Diamond benefits but breakfast was good compared to other HGI's (especially the French toast). Requested an upgrade and the front desk said they would check for one. Room ended up being standard room I booked so no upgrade (but there was availability for larger rooms online at time of check in). Latest check out available was 1pm.
from Lafayette, Indiana
Submitted on 25-05-2016
I have stayed at this property twice in 2016. On both occasions there were issues with noise; I won't be back again. On my most recent stay I checked in online the day before (a "perk" for HHonors members). Upon arriving at the hotel at 11pm after a long day of travel I asked the front desk staff a) if they were full and b) if the rooms I chose were quiet and away from other guests (since the hotel wasn't full). The staff member said we should be "fine" and neglected to let us know that there we... Read more
from
Submitted on 25-05-2016
I travel quite a bit and I work in Hospitality, so I am fairly observant of what a hotel does well and what it could improve upon, but this hotel was perfect. The staff members were kind and polite. Each one was helpful and smiling every time I asked a question. The rooms were clean and well laid out. It was a wonderful experience.
from Herndon, Virginia
Submitted on 30-05-2016
Okay, trite, but "in this day and age" there is no excuse why an HGI should not have lamps with USB ports in the rooms so that guests can charge their phones, tablets, etc. I know, my bad for not packing a wall charger, but I so much appreciate this feature at other properties I've stayed at. Took away one star for that, and the second because the bed was not comfortable. Sore lower back the next morning. No problems with noise--our room faced the parking lot. The back side of the hotel fa... Read more
from Indianapolis, United States
Submitted on 02-06-2016
As I stayed at this hotel last week on a business trip for my first time in Richmond, I was very please with the overall service offered by the personnel of this hotel. everyone was professional, friendly and courteous. very helpful people which made my stay absolutely pleasant. The hotel is like in the airport backyard which made it easy coming in and leaving after all.
from Columbus, Ohio
Submitted on 05-06-2016
Great Staff - Nice Accomodations - 5 Minutes to Rental Car Return. A number of Restaurants are available & Hotel offers Shuttle Service. Rooms are clean, appropriately furnished and you have 24 Hour access to the Lobby Snack Kiosk
from Elkridge, Maryland
Submitted on 06-06-2016
Front lobby area with beverages was almost always disheveled. Bar area too. Breakfast was disorganized. Food was good though. Pool was nice feature but there was an ant issue in there. There were multiple ants on me when I got up to my room. Mattress felt lumpy but we slept ok. Room was a comfortable size.
from
Submitted on 10-06-2016
Only second visit but staff already knew me by name. Excel in service delivery and meeting customers needs. Breakfast was good but dinner was excellent. Not what I expected for hotel food. Vegetables in my pasta were cooked to perfection.
from Greenwood, South Carolina
Submitted on 26-06-2016
The staff was very friendly and accommodating. Very helpful when we needed something. I would highly recommend this hotel. Also the food was very good. Stayed for 3 nights and each meal at the hotel was good.
from south riding, United States
Submitted on 28-06-2016
I loved the convenient location, the very helpful and caring staff (especially Paula!)...they were truly personable, and seemed to really care and want every single detail to be perfect and comfortable for us. Loved the microwave, fridge, and coffee maker, too! Super comfy bed!
from Jacksonville, Florida, United States
Submitted on 30-06-2016
Nice hotel easy to get in and out the breakfast was good I would go back. Rooms are a little small but very good Staff was helpful the food at the restaurant was OK but that's what you expect of hotels
from Virginia Beach, Virginia
Submitted on 01-07-2016
Excellent staff. Greeted with a smile. Efficient staff. Very willing to help and kept a smile on their faces. I wasn't too happy with the ultra sticky floors in their elevators and bathroom. The bed was the big surprise for me. I did not expect a memory foam to be so incredibly restful--Boy was I wrong! I laid down for the night and swear I woke up in the same position. Rested and not sore!
from Parsonsburg, Md
Submitted on 02-07-2016
We will definitely stay there again. HGI never let's us down. Huge pretty lobby; receptionist was very nice; quick and easy check in; halls were bright and clean; room was exceptional and spacious; lots of outlets for our 4 phones; email checkout; I don't think breakfast was included, although coffee station was available; we did have breakfast in restaurant and it was very good.
from Upper Marlboro, MD
Submitted on 04-07-2016
I've stayed at this hotel multiple times and haven't been disappointed yet. Conveniently located close to the airport and Interstate 64, also large shopping center with Target, Martins grocery store, Cracker Barrel and many many other restaurants within 5 minute drive. There's a Wawa that's even closer. Breakfast and lunch are available onsite. Nothing luxurious about the rooms but they're clean and comfortable. The microwave & fridge in room REALLY comes in handy. Kuerig machine is there als... Read more
from Alexandria, United States
Submitted on 04-07-2016
Paula at the Front Desk at the Hilton Garden Inn at the Richmond Airport made our stay perfect from the first call in to make the reservation. She was so pleasant and helped us immensely during our one night stay. We were there for a Wedding of our great nephew and everyone had a great experience because of Paula and your other friendly staff. Thanks.
from West Mifflin, PA 15122, United States
Submitted on 04-07-2016
Facility -OK; however, dinning experience a "disaster". Will not compromise eating at hotel/motel restaurant(if any) as the food is generally not prepared by professionals. When this situation occurs the facility recognizing the inadequacies of the food that had been prepared should have just written the meal "OFF". It was not consumed at all; furthermore, a second item was prepared(different from first) was in all measure more extreme that first - as "NOT EATABLE"
from San Diego, United States
Submitted on 05-07-2016
Very clean and comfortable hotel near the RIC airport. Staff very pleasant. My housekeeper Lisa was very friendly and attentive over my 3 week stay. Bang at the front desk greeted me every evening, and accommodated a few special requests. The common areas of the building were a bit too cold.
from Lynchburg, Virginia
Submitted on 06-07-2016
Super clean, fast service, knowledgeable and friendly staff and the amenities were a bonus! Also, we were less a mile from an international airport and did not hear a single jet while inside. This company must have spent a fortune on the sound proof glass.
from Congers, New York
Submitted on 06-07-2016
I came down to visit friends and once again enjoyed a wonderful stay at this HGI. The rooms are extremely clean and the staff is extremely customer service oriented. There is always free coffee and the restaurant service is quick and the food good. They really do go the extra mile to make you feel welcome. I always stay at HGI's when I can and they never disappoint.
from Washington DC, District of Columbia
Submitted on 08-07-2016
My family and I stayed here after not being able to get into the HGI downtown. I was skeptical but pleasantly pleased with the cleanliness and service at the hotel. Our housekeeper Lisa was very nice and even tucked my 1 year old's baby doll into a blanket in her crib when she cleaned the room. The front desk staff was friendly and accommodating and the small pool and hot tub were never crowded. My major complaint is the restaurant. DO NOT EAT THERE!!! The food is not prepared by a real ch... Read more
from Emporia, Virginia
Submitted on 10-07-2016
The hotel is nice in appearance this staff that checked us in on Thursday was wonderful. There was however an employee that worked Saturday afternoon and Sunday morning at check out that acted like we did not exist .
from Gainesville, United States
Submitted on 13-07-2016
Good location, nice staff, nice appearance. Our stay was good no real complaints. It was walking distance to WAWA, so if you wanted drinks and snacks that was a plus. Safe environment, other hotels were right next to each other. Quiet inside and outside. The dinner we had was not bad but not great either. We both had the 1/2 chicken dinner, potstickers, and a side of mac n' cheese. Chicken was on the dry side, app was a joke, mac was very greasy.
from Centreville VA
Submitted on 15-07-2016
Highly recommend Hilton Garden, very clean, group price very affordable, bed sheets and bedspread very clean, bed very comfortable. Bathroom very clean, no unpleasant odors, Internet connection not too fast,
from Long Beach, California
Submitted on 16-07-2016
Great value for the price and close to eating and shopping. Very clean location. Ample parking in site. Only stayed one night on my way to another reservation in Williamsburg. Would definitely stay again.
from Zephyrhills, Florida
Submitted on 17-07-2016
for an overnight at the airport, this place met most of my expectations: quick,friendly service, clean and handsome room. There was even a restaurant with room service and a shuttle to airport. There was no food available for early departure though this is fairly standard.
from Chester nj
Submitted on 19-07-2016
Needed to stay at this hotel for lacrosse tournament in area. Great lobby and receiving area --- saw many people enjoying this lounge area all day long. Makes for nice gathering area. Entire staff, from front desk, to bartenders, to maid were upbeat and friendly. Rooms were spacious and clean updated baths. The gym was in good condition with all quipment having own tv. Equip inc: 2 treadmills, eliptical, bike and free weights. Indoor pool nice if have little ones. Would not hesitate to r... Read more
from
Submitted on 19-07-2016
Very nice and close to the airport. Rooms were nice and roomy. Nice Breakfast, would of liked to see a better variety of food. Fitness room and pool area nice used it everyday I was there. Would definitely stay here again.
from Wellington, Florida
Submitted on 21-07-2016
Easy on and off, extremely clean and excellent breakfast made the bypass stay restful. The beds and pillows are great. Breakfast was extensive. Reception is pleasant. The many amenities, particular business center, is useful.
from Denver, Colorado
Submitted on 21-07-2016
I had never been to Richmond by plane before. I had to schedule a quick trip and needed a place to stay the night. This was a great choice. While I spent less then 12 hours in this location, most of which were asleep I was still able to enjoy things. Spacious room, nice little hotel bar/restaurant and out door patio area. The breakfast we were able to get to go as we needed to drive into Richmond to our work location and check into a Hilton closer. The staff was very nice and so helpfu... Read more
from Sandy, Utah
Submitted on 25-07-2016
I decided to make a change and stay at this hotel rather than the other I usually select in this area. Check in was great and the staff was excellent. I approached my room on the first floor and there was water flooding out of the room next to me and the carpet was soaked in the hall. I went in my room and everything was great, clean and comfortable. I opened my laptop and connected to the wifi and went to make a call on my cell.....NOTHING. There was zero reception in my room. I literally had t... Read more
from Roswell, Georgia
Submitted on 27-07-2016
I personally find I cannot go wrong with this hotel. It's extremely convenient to RIC, has an on site restaurant which, along with the front desk, has been staffed with some of the same people I have been seeing for a couple of years, is always clean and the staff in general are always accommodating. The only knock I can think of surrounds their airport shuttle service. It's a shuttle which services more than one hotel so as soon as you land I suggest calling for the shuttle so you might not h... Read more
from
Submitted on 27-07-2016
We had just gotten married and chose this Hilton to spend our wedding night. We were greeted kindly and the gentlemen was very helpful. (It would have been nice for him to congratulate us - but not a big deal) Our room was very clean and comfortable! No complaints! We had the breakfast added on to our stay but when we came down the next morning there was no one to help us or greet us. We had to look around and try and figure out what to do. We finally went to the front desk and they told us some... Read more
from Virginia Beach, Virginia
Submitted on 30-07-2016
we were treated with respect and comfortable surroundings the night we were there. It was close to the airport and very clean. Staff was very friendly and helpful. The bar was clean and fully stocked. The bar wait staff were very quick and the drinks were medium priced. Did not eat here but saw other people's food.
from
Submitted on 31-07-2016
I stayed here last year and had a very nice stay. So when the opportunity presented itself again this year I made my reservation without hesitation. Very friendly staff, room was clean and my bed was comfortable. I also liked that it was not a huge hotel, I believe it only has 4-5 floors. Very close to the Richmond airport, less than 10 minuets. As a side note there is a WaWa gas station on the corner.
from
Submitted on 10-08-2016
This hotel has the most amazing staff. It started with Yumi, who was very helpful when I booked the meeting room for the week. She was quick to reply and answered all of my questions. When I checked in on Sunday, Bang was behind the desk and was very efficient while be super friendly. He thanked me for being a Diamond member and got my free water right away. He has been working every evening this week and has always taken the time to say hello and has ALWAYS called me by name. Paula works the de... Read more
from
Submitted on 12-08-2016
Staffing members were attentive to guest, rooms very clean. In all a great experience. Meals were a bit on the high side, but very good. The pool area was clean as well as fitness area. Would recommend this hotel.
from
Submitted on 14-08-2016
I have been traveling for over a decade, and I can honestly say that this was the WORST mattress that I have ever slept on in my entire career. My back and neck are hurting due to the very uncomfortable sagging mattress. Everything else is fine at this property. Clean room, bathroom, and bed sheets.
from McDonough, Georgia
Submitted on 15-08-2016
I love this hotel but it was a bit older than what was expected. Didn't have the technology such as usb chargers or iPod/radio on nightstand. But it was clean and spacious (end room). Large clean bathroom with all the necessary items. Bed appeared to have been missing something...just plain but comfy...
from Richmond, Virginia
Submitted on 17-08-2016
This is one of my favorite places to stay. The staff are friendly and go out of their way to make me feel at home. The location is great, the facility is spotless. The resteraunt is great! And this is a great place to stay!
from Philadelphia, Pennsylvania
Submitted on 14-09-2016
This had to be one of the worst mattresses I've every had, especially at an HGI. The room was not particularly, either. I guess that's what you get at the airport properties. Next time, back to the downtown hotels.
from Chester, Virginia
Submitted on 15-09-2016
Spent night before early flight. Great property, location, shuttle and access to Park and Go lot. Greeted as VIP, provided bottle of water. Van to dinner and walking distance of WaWa for snacks and drinks.
from Chesapeake, Virginia
Submitted on 20-09-2016
Bedding was very uncomfortable! Rooms had "old hotel"odor. Paper products were "below standard." No regular coffee packs in the room- only decaf. Breakfast bar was not offering quality items. Even the "fresh fruit" did not look fresh. I just stayed at a Courtyard Marriott in Boston- great bedding and no "odor".
from Greensboro NC, United States
Submitted on 30-09-2016
The staff is very friendly and helpful. We ate breakfast and lunch at the restaurant. Lunch was good, breakfast could use some work but over all a great stay. Beds very comfortable and rooms were quite.
from Adairsville, Georgia
Submitted on 01-10-2016
Stayed here for business and found the hotel to be in a nice area (even with the planes taking off and landing). The staff was very friendly and accommodating. The platinum status included wifi was quite fast. The only knock is that the persons making up the room would only leave decaf coffee so I bought my own...
from Tucson, Arizona
Submitted on 01-10-2016
The receptionist was very helpful, knowledgeable and answered all the questions I had.room was clean, all was working, tv wifi and so on. Was impressed by how quiet the room was. In all, I would recommend this hotel to anyone who need to rest and eat when traveling.
from Williamsburg, Virginia
Submitted on 03-10-2016
My wife and I checked in late (11 PM) after a long day of flying, avoiding thunderstorms, and heavy turbulence on our flight into Richmond. I approached the front desk to find the clerk on the phone, trying to sort out with somebody a problem she was having. She kept saying, "Just a moment." Then she had to consult a co-worker about her issue. We just wanted to get into our room and fall asleep. Finally, she found our key (I had already checked in online!). No acknowledgement of our Hilton... Read more
from Kokomo, Indiana
Submitted on 04-10-2016
I had to stay overnight for a quick trip for work - the hotel is great, clean, friendly and convenient. I would stay again for sure. My only complaint....breakfast is a little pricey for what you're getting with the buffet offerings - but it's tasty.
from Hudson, Wisconsin
Submitted on 12-10-2016
From the freshness one feels when you walk in to the helpful smiles of the staff, this is one of the most welcoming HGI properties I have stayed at. The restaurant and bar area is clean, has plenty of seating and is well staffed.
from
Submitted on 12-10-2016
As much as I travel, I have come to realize that the hotel staff can make or break a trip. The HGI in Richmond at the airport has one of the best staffs in my travels. The hotel restaurant has good food, reasonably priced, and is served by a wonderful young bartender, Jessica. I was here on Saturday and told her my wife was sick. When I walked in today, her first question was " How's your wife feeling?" Just awesome!!!!! Whenever I'm in Richmond, I'm staying here.­???­???
from Richmond, United States
Submitted on 13-10-2016
My daughter and I stayed one night. The room was fine and the towels were very soft. The breakfast was awesome. The lobby is pretty. I like the fact that there is a bar on the premises; however, I didn't use it this trip.
from Raleigh, North Carolina
Submitted on 15-10-2016
Great staff and rooms. A little far from the city but easy access to interstates, I 64 E to Williamsburg and I-295 around Richmond and yo Petersburg. Easy parking, close to the airport in safe area with good in house restaurant service.
from Marlton, United States
Submitted on 17-10-2016
This was my first time staying at this location. I had a great stay and experience. All team members I encountered on a daily basis were friendly and kind and ready to help. This will definitely be my first choice when needing a hotel in this are. The restaurant had great food and great service.
from Munich, Germany
Submitted on 31-10-2016
The Hilton Garden Inn is located within short distance of Richmond International Airport. However, after waiting for more than 30 minutes for complementary shuttle service, we decided to take a expensive taxi. Upon arrival the staff was busy. The rooms offered space and were clean, but the amenity ist usual and offers no extraordinary items. Breakfast is not included and needs to be paid on top and the reception staff failed to provide the requested express checkout. However, the bar staff is ex... Read more
from charolett, United States
Submitted on 31-10-2016
for the price you would think the beds were in good shape, not. The beds are old and harder than cement, had body impressions in the center. I did move into another room (at 1230am) this room had two queen beds and both were just as hard. I was told they were sleep number beds and they did not work needless to say sleep and I did not find each other that night . I checked out early from the hotel and into another, That night I slept.
from Washington DC, United States
Submitted on 02-11-2016
great Clean Hotel. The rooms are Spectacular indeed. The only caution is the Seniors esp. to watch what they are charged. We experienced that there as far as the brunch and the Waitress tried to take advantage of my Senor Mom who was 85..charing my bill for the meal that was paid in cash..Just be cautios and always check your bill in full
from Geneva, Switzerland
Submitted on 04-11-2016
Conveniently located, wether your travel by car from DC or fly into Richmond. Friendly reception and staff, clean and quite. Excel excellent for a brief stay over. Gym is small, so make sure you wake-up early and/or avoid the crowd...
from Virginia Beach, Virginia
Submitted on 08-11-2016
Very friendly, all amenities were great, fantastic stay. We used the restaurant for breakfast, staff was attentive and the food was worth the price. I enjoyed the large assortment of fresh fruit they had.
from Colorado Springs, Colorado, United States
Submitted on 10-11-2016
Have been to this location multiple times, good clean hotel, good staff. Close location to the airport. Breakfast service was good and staff was hospitable. Will stay again during my next trip to the area.
from Latrobe, United States
Submitted on 15-11-2016
We were very pleased. We requested lower room floor since my wife is visually handicapped. We got a bonus to be placed next to indoor pool. Our grand-kids stayed with us and were able to swim without having to travel far at all.
from Virginia Beach, Virginia
Submitted on 20-11-2016
We had a great time, Tina front desk was very nice and friendly, bill manager in food service was nice also and overall experience was terrific Will return again , had a great time Thank you kevin and beth
from
Submitted on 20-11-2016
Good Hilton brand just outside of downtown Richmond that offers excellent logistics between I95 & I295. With more business in the Richmond area will make this a destination stop in the future. Staff is friendly and accomodating.
from Naples, Florida
Submitted on 24-11-2016
Hilton Garden Inn are the most consistent quality everywhere I go I travel through the U.S. always a great stay consistently good restaurant breakfast and dinner. Great quality fair price in other words, Great Value !
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