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Springhill Suites by Marriott Richmond Northwest

Richmond, VA, US (RIC)

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Based on 210 reviews
Room & Rates
Studio

Studio

2 Full Beds or 1 Full Sofa Bed
450-sq-foot (41-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Studio

Studio

1 King Bed or 1 Full Sofa Bed
375-sq-foot (34-sq-meter) room with city views

Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 37-inch LCD TV, iPod dock
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Springhill Suites by Marriott Richmond Northwest
9960 Independence Park Drive, Richmond, VA US 23233

Rooms
Make yourself at home in one of the 103 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.

Amenities
Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

Dining
Grab a bite from a grocery/convenience store serving guests of Springhill Suites by Marriott Richmond Northwest.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-out. Planning an event in Richmond? This hotel has facilities measuring 294 square feet (26 square meters), including a meeting room. Free self parking is available onsite.

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Know Before You Go

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

AMENITIES:
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 210 reviews
from Harrisburg, Pennsylvania
Submitted on 25-04-2016
We stayed in this hotel one night for the Nascar race in Richmond VA. The room was clean and the bed was very comfortable. however it was the staff that really made our stay enjoyable. The front desk receptionist ( LeCharn ) couldnt have been nicer and genuinely cared that we enjoyed our stay. The breakfast was also very good thanks to ( Seme ) he made sure everything was hot and full. He also made sure to stop at every table to ask if we needed anything else and where we were from. It's obviou... Read more
from Washington DC, District of Columbia
Submitted on 01-05-2016
I chose this hotel for the weekend to be close to the Richmond International Speedway! It was 20 minutes away and definitely worth it. The room was very nice and having the Cracker Barrel right in the parking lot was an added bonus. The room was very clean and comfortable. The only negative, at check-in and check-out, there is usually only one person working the desk. In both instances we had to wait a bit.
from Springfield, Massachusetts
Submitted on 01-05-2016
My husband and I stayed 1 night on our way down to South Carolina. The hotel was decent. The staff is friendly. The room was clean and a nice size. The bed was not comfortable at all.. it was hard, the pillows too soft, and the blankets were thin. Otherwise we were happy with our stay. We did not use the pool area or have breakfast because both were crowded. There are a lot of great restaurants close to the hotel which was a plus!
from Jersey Shore
Submitted on 10-05-2016
Compliments to all the staff. Always a pleasure and very clean! Fairly convenient to nearby college. Agree with another reviewer that the sheets are a bit thin, otherwise we are very happy. Great for short stay.
from Kansas City, Missouri
Submitted on 18-05-2016
I just hope the job I'm working on is extended because the hospitality I have been afforded has made being a away from home three weeks a month to work seem like vacationing.. Danielle, Tarrah, Allysa, and the rest of the staff have made it to my Christmas card list ... I haven't had many of any concerns, but when I have the expedience of response made me double check my I.D. to see if it read presidential or aristocrat ... I feel special in this environment... Less of a guest and more of a mi... Read more
from Chesterfield, Virginia, United States
Submitted on 05-06-2016
As the maid of honor in my best friend's wedding, I planned a weekend in Richmond for all the girls. We chose Springhill suites and it suited us well. The room was clean and spacious. The location was great for accessing nearby attractions. Parking was free. Breakfast was not only free, but delicious. The pool and hot tub were vacant so we got to spend time there as well. Overall, a great impression... nothing too fancy, but it was just what we needed.
from Virginia
Submitted on 07-06-2016
My husband and I stayed here for our 29th wedding anniversary weekend. At the last minute, my husband was called to work and we had to drive separately. Was hoping that we could ride together, but that would have called for me checking in at 5:30AM and according to the front desk, the hotel was booked - there were no available rooms at that time. That was disappointing. But... I was able to check in a few hours earlier than established and the room was nice - clean, up-to-date, roomy, comfor... Read more
from Washington DC, District of Columbia
Submitted on 20-06-2016
We recently spent the night at the hotel- two of us took the train from DC to the nearby station, and two drove up from NC. What a joy! The room was clean, space very well utilized so that every nook and cranny had a thoughtful purpose. My six year old went to sleep while in the other half of the room we were able to catch up and chat without waking him. Bonus- wifi and tv worked as promised- and the breakfast buffet was generous. All in all, the hotel staff was very courteous and helpful as ... Read more
from Phoenix, Arizona
Submitted on 22-06-2016
I arrived an hour after power was restored post-tornado and 4 day power outage. I spoke with folks and learned that the staff brought food in for guests, provided lights and extra assistance at a time when other area hotels closed. Having missed that, I found a staff that was amazingly friendly and helpful, despite what must have been some long days. A smile and warm welcome greeted me every time I entered. Housekeeping staff was friendly and helpful. Special recognition for Tarrah and Lashaunda... Read more
from Danville, United States
Submitted on 30-06-2016
After just arriving after driving for 3 hours from Danville Va, I checked into my hotel and found everything as always very inviting from any Marriott property that I have had the pleasure of staying in. I had been there no more than an hour and my housesitter calls and tells me that a pipe at the corner of the house is spurting water into the air, and since she is calling on her cell phone, I can hear it! I panic, and think that I have to get back in the car and drive back to Danville. I try... Read more
from Chesapeake, Virginia
Submitted on 04-07-2016
From the first interaction the experience was great.This was a girls weekend trip and with entering into the hotel we was greeted and felt welcome.The hotel was very clean and comfortable as our room as well. The free breakfast was delicious. I usually take pictures but we stopped to Coopers Hawk first so that's all I have to say(try this spot-wine tastingš???).It's in a quiet spot and very safe. Housekeeping makes or breaks a place and enjoyment within the hotel. This will be our spot from now ... Read more
from lilfishlovintheocean
Submitted on 26-07-2016
I checked in for a work related stay. This is one Marriott property that I have to say that went above and beyond. From the time that I checked in. My family came to spend a night with me and the front desk made sure I had a portacrib set up in my room. They made sure all needs were met. Even the maintenance man took a toy I left in my car to my room. We went to the pool and usually there is always a extra chlorine smell not at this one and the area was clean and maintained. The food was delicio... Read more
from San Antonio, Texas
Submitted on 30-07-2016
We were excited to stay here as it is a newer hotel and were not disappointed to find it clean and free from wear and tear. The double suite was great for a family of 5 with 2 teens. Breakfast however was lackluster at best. There were no pancakes or waffles (which my kids always look forward to in hotels), the toaster was 1/2 broken, and the eggs didn't taste like anything. The rate was fair however, and this left us feeling free to stop at Starbucks across the street to supplement our morni... Read more
from Philadelphia, PA
Submitted on 31-07-2016
We stayed here while in Richmond on a weekend to visit family. On first glance the room with two queen beds and a sleeper sofa was large and clean. The staff had already placed a pack and play in the room which was nice especially since we arrived late. However, we were extremely disappointed the moment we lay down in bed. Both mattresses were covered in thin, flimsy and VERY noises plastic bag coverings. See the picture below, but you will notice that this is not any good quality mattress cov... Read more
from Greenville, South Carolina
Submitted on 08-08-2016
Overall, this was a fine hotel. It was clean, close to restaurants, had the average hot breakfast, average pool and hot tub, and this hotel was quiet. There were not many guests during our stay, nor were there many staff members. For example, when we arrived, there was a note at the front desk letting us know that the staff would be back momentarily. When our room did not have linens for the sofa bed, they told us to come down to get them rather than having them sent to us. Not a big deal - and ... Read more
from Boone
Submitted on 09-08-2016
Very clean and well-maintained hotel. Complimentary breakfast (although they offered fewer options compared to some Spring Hill Suites or Fairfield Inns) and very small indoor pool, although for the price it was okay.
from Raleigh, North Carolina
Submitted on 10-08-2016
Booked 5 rooms for the memorial service for my Mom. I worked with Amanda and she was amazing! Helpful and kind. Great front desk staff and night manager. I don't have his name but the individual who was working in the kitchen area where we had an impromptu dinner was lovely on 8/5. I would stay here again. Our friends and family came from D.C. and Atlanta and felt the same. Clean and nice rooms. Well done!
from
Submitted on 14-08-2016
We stayed here recently for an overnight visit. I like the Springhill Suite brand so I chose this location. It's consistent with the others I've stayed at clean lobby, good reception from the front desk, clean room,comfy bed and the hotel wifi is always strong. Of course the breakfast was good also. We had our in room microwave stop working and a call to the front desk got the representative up to our room in a couple of minutes with a replacement microwave. We were able to finish heating our it... Read more
from Gainesville, Virginia
Submitted on 15-08-2016
This hotel is located in a quiet business area with a Cracker Barrel right next door. Recently we have stayed away from the Marriott brand as we have found them more run down and dirty then not. I booked this one only after looking at photos and reading others reviews. It has been refreshed, nice color theme and comfortable furnishings. The hotel was pretty clean but just did not have that clean fresh smell. The room was comfortable for a family of five but wish the beds were queen size not ... Read more
from Doylestown, Pennsylvania
Submitted on 22-08-2016
Spent 2 nights here. Hotel is clean and quiet and the staff very friendly. The hot breakfast was fast and good. Had a problem the first night with a leaking toilet valve and was immediately transferred to another room. Wifi worked great. Would stay here again.
from New Jersey
Submitted on 30-08-2016
I gave this hotel 5 stars for this category of hotels. It is by no means a luxury hotel but it is fabulous for a Springhill Suites. The staff was super attentive and nice. I stayed here earlier this month. When I checked in the gave me a goody bag of pretzels, water bottle and m&m's, because I was a loyal Marriott customer. It was needed after a very long day. I parked for free in the hotel lot. This hotel is in a convenient location to any place you would want to shop or eat and it is ab... Read more
from
Submitted on 03-09-2016
The hotel was scrupulously clean and very quiet. The staff was gracious, accommodating, and helpful with local questions. It is obvious this hotel is well managed. The big plus for our family is the close location of travel necessities....close family restaurants, easy on/off freeway access and of course close to a Starbucks (for easy GF eating on the road).
from Rochester, New York
Submitted on 12-09-2016
Stayed here two nights while traveling for work. Really easy to find. About 20-30 minutes from the Richmond airport. Very convenient to the local area of Short Pump. Great space for working and relaxing. The bed was really comfy. Nice to have a little pantry and fridge in the room. The hotel is very clean and modern. Good quality wifi which is great for working. I would stay here again in a heartbeat!
from Augusta, Georgia
Submitted on 13-09-2016
We had a specific request from our 6 yr old daughter for an indoor pool and a hot tub. Ha ha!! We were on our way from NJ to GA and I am glad to run into this hotel. The hotel is in great shape; rooms are very comfortable with nice decor but most notably my family enjoyed the pool and hot-tub.
from
Submitted on 14-09-2016
This hotel was so aeswson first ; the free breakfest was great; waffle, eggs, bacon, sausage and a lot more. The room was so clean and you feel so relaxing. We had three adults in one room and they had a pull out bed and my grandson got to stay with us. There workout room has everything you need to workout. I just started walking and I did not have to miss my morning workout. The house maids where so helpful and nice and always had a smile for us, That's important to me. And the lady at the fro... Read more
from Columbia, South Carolina
Submitted on 26-09-2016
Loved the couch and desk area with tv. It was large and comfortable. Location of hotel was good, easy access to the highway. Clean facility and employee who checked us in was very nice. We got a really nice price from the Marriott app too.
from Cheshire, Connecticut
Submitted on 29-10-2016
I stayed here for one night in August 2016 on my way from Connecticut to Myrtle Beach. I stayed here with my wife, and my son (15), and daughters (13 and 10). We booked a room two two double beds and a sofa bed. The room was large and spacious, and had a small refrigerator and microwave. It was enough room for one night for all five of us, and my son liked having his own alcove area for the sofa bed. Staff was prompt and courteous at check in. The hotel is very conveniently located to I-64... Read more
from
Submitted on 01-11-2016
Front desk staff was very friendly. Rooms had a separate living room from bedroom & were a nice size. There was an indoor pool, hot tub, and exercise room. Breakfast had a nice variety of foods both hot & cold. Would stay here again!
from Falling Waters, West Virginia
Submitted on 02-11-2016
My wife and I stayed at this property for one night while travelling to South Carolina. The check in process was smooth, and the room was clean and well appointed. As is the norm with Springhill Suites, the room had a sitting area with a refrigerator, microwave, and sofa bed,which makes this brand ideal when travelling with children. The hot tub and indoor pool helped us relax after driving and we noticed a patio seating area which would have been a nice spot to unwind if we had arrived ear... Read more
from Chesapeake, Virginia
Submitted on 03-11-2016
The location was good for a guys weekend. Close enough to downtown and places we wanted to see, as well as having enough room for four guys to watch sports on TV. A fridge and microwave were musts. The staff was very friendly and breakfast was well done and filling. The breakfast attendant tried his best to help people make waffles without burning them. He had to clean the waffle maker several times since guests did not read the instructions or never used one before. I will be back as our group... Read more
from Missouri
Submitted on 13-11-2016
We picked this location to stay five nights visiting family and doing several day trips from Richmond. Check in was easy, breakfast was good, and the room was very quite ( # 402). We would stay there again when we are in Richmond. Great location for day trips.
from East Windsor, Connecticut
Submitted on 16-11-2016
Made reservations on line. Price was great. Room very clean. Staff very friendly. Only problem we had was the TV did not work. At checked out the Hotel's Manager was very concerned about this. Deducted some funds off the room rate to our satisfaction. We love Spring Hill Hotels. Have stayed at many of them over the years. Always enjoyed the stays there.. A lot of free small perks ( free newspapers, free fruit, small store inside open 24 hrs. Good lighting in the parking lot. Mini kitchen in t... Read more
from Virginia
Submitted on 20-11-2016
Just an over-nighter this trip, however, there is enough space to spread out for a longer stay. Our room was clean, bed was comfortable, folks were freindly, and location was right on. We highly recommend this Sringhill Suites!
from Atlanta, Georgia
Submitted on 24-11-2016
I booked this hotel for an overnight stay for a bus of 55 people, on our way to NYC. It was the halfway mark from Atlanta, GA. I was pleasantly surprised with the accommodations, complimentary breakfast, lobby area and bar, as well as the location. Less than 10 minutes from the beautiful Short Pump Mall, with shops and tons of restaurant options, at all price points. I would highly recommend staying here!! Oh and they have an indoor pool.
from
Submitted on 01-12-2016
My first stay at a Springhill suites property. First, the positives: Excellent location, easy to get to shopping areas and attractions Front desk employees friendly and very helpful Clean room Very comfortable bed Wide range of choices at breakfast buffet Discounted rate for staying seven nights Next, the not so positives: The lever that switches water flow from shower to bath was stuck. I reported this on the different days. It was not fixed by the time I left. The mini fridge did not ... Read more
from
Submitted on 01-12-2016
This is one of the best hotel stays I have ever had. It must have been newly renovated because the decor is super contemporary...truely gorgeous spaces. It gives a very high-end expensive feel. My room was clean, cozy and comfortable. One of my favorite perks was having Paul Mitchell shampoo and conditioner in the shower. Breakfast was my favorite time of day because the coffee was great and the food selection was huge. The real oatmeal with your selection of fruit, nuts, brown sugar and more, ... Read more
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