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Holiday Inn Richmond South - Bells Road

Richmond, VA, US (RIC)

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Based on 244 reviews
Points of interest include St. John's Episcopal Church and Museum of the Confederacy.
Room & Rates

One King Bed Non-Smoking Accessible

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking Accessible

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Smoking Accessible

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Smoking.

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One Bed Non-Smoking Accessible

  • One Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Meeting Facility

Standard

  • One Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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One King Bed Non-Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Meeting Facility

One King Bed Smoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Smoking.

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Meeting Facility

Two Queen Bed Nonsmoking

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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Two Queen Beds Smoking

  • Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Smoking.

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Meeting Facility

One King Bed Suite Nonsmoking

  • One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch LCD television is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Climate control, a phone with free local calling, and a desk with ergonomic chair are conveniently included. This room is Non-Smoking.

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STANDARD ROOM

KNG LEISURE NONSMOKE

KNG LEISURE SMOKING

KING HEAR ACCESSIBLE ROLL IN SHWR NOSMK

KING HEARING ACCESSIBLE NONSMOKING

KING HEARING ACCESSIBLE SMOKING

1 BED HEAR ACCESSIBLE ROLL IN SHWR NOSMK

TWO QUEEN BEDS NONSMOKE

TWO QUEEN BEDS SMOKING

KING SUITE NONSMOKE

Holiday Inn Richmond South - Bells Road
4303 Commerce Road, Richmond, VA US 23234

Hotel Features.
Holiday Inn Richmond South - Bells Road's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available. Recreational amenities include a fitness facility. This 3-star property has a 24-hour business center. Complimentary wireless Internet access is available in public areas. This Richmond property has 353 square meters of event space consisting of banquet facilities and conference/meeting rooms. Guest parking is complimentary. Additional property amenities include laundry facilities, a grocery/convenience store, and ATM/banking services.

Guestrooms. 
167 guestrooms at Holiday Inn Richmond South - Bells Road feature MP3 docking stations and coffee/tea makers. Beds come with premium bedding. Furnishings include desks and ergonomic chairs. Bathrooms feature complimentary toiletries and hair dryers. Wired high-speed and wireless Internet access is complimentary. In addition to phones, guestrooms offer free local calls (restrictions may apply). 32-inch LCD televisions have premium cable channels. Rooms also include irons/ironing boards and clock radios. Guestrooms are all non-smoking.


 

 

 

 

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


Based on 244 reviews
from Kingsland, Georgia
Submitted on 28-04-2016
Hotel was great!! Clean and modern. Professional staff. Shara was awesome upon our arrival. Only issue was hotel stated on website that it offered free breakfast but upon arriving to have breakfast we had to pay.
from Southport, North Carolina
Submitted on 28-04-2016
This was a quick overnight stay on our way to Southport, NC. Convenient to I 95. Clean comfortable room at a good rate, (through Trip Advisor) Included was a $20 voucher for breakfast in their restaurant! Which was delicious. I would highly recommend.
from
Submitted on 03-05-2016
My family and i went to Flordia for the kids spring break. We decided to drive... never again but we decided to stop in Richmond for the night and rest up for the second leg of the trip. i was online reading reviews and trying to find something close to the interstate and clean. Found this holiday inn and decided to book. the price was ok, a little more than i wanted to spend but worth every penny. a clean room and comfortable bed are a weary traveler's dream. The front desk clerk was supe... Read more
from Saint John, Canada
Submitted on 09-05-2016
First thing there was no breakfast and when asking for a voucher they said we were HI club members and we would get points. The comedy of errors started after we checked in. The restaurant the Holiday Inn is associated with and attached to is in the entrance to the hotel. We were seated for dinner ordered a beer. So far so good. When ordering my prime rib I asked the waitress for medium rare. Alarm bells should have went off when she said that wasn't possible because the meat was prepackaged and... Read more
from
Submitted on 19-05-2016
This Holiday Inn easy to find for a first time traveler to Virginia. The hotel and room were very clean. The restaurant/bar folks were very friendly and serve a good variety of meals for adults and children. The hotel staff were very very helpful and friendly, especially Julia who helped me with suggestions for my my travel routes and plans.
from Stormville
Submitted on 06-06-2016
We stopped here on the way to Topsail Island NC and it was a very nice Holiday Inn. The rooms were very clean and very comfortable, We arrived late in the evening but the restaurant was still serving so we could grab a bite if we wanted. If in the area this is a reasonable and comfortable place to stay with friendly service.
from PATTERSON, Louisiana
Submitted on 08-06-2016
Cob webs in room. Doors of closet full of dust. Smelly! Cracked ceiling. Coke or something spilled under glass table. On top over charged me 150.00 but not their fault they say. It will fall off my account in a few days. Um yes your fault it was only supposed to be 50.00 authorization for incidentals not 150.00. If I travel this way again I will NOT stay here.
from Washington DC, District of Columbia
Submitted on 10-06-2016
I stopped here on my way to a family event in North Carolina and did not want to spend the money or contend with the potential added grief of traveling through a busy city. This location proved to be fine for my needs. A slightly upgraded Holiday Inn as it is connected to a restaurant - The Victory Bar and Grill that I hoped offered more hours rather than the partitioned breakfast, lunch and dinner here, i.e., 6:30 - 10:00am; 12 - 3pm; and 5 - 10pm. - but it was located within a travel stop area... Read more
from Rochester, NY
Submitted on 14-06-2016
Checked into this hotel last month while in town for work. The shower was dirty and the toilet seat was broken. the beds both looked like they had dirty sheets on them. In the morning went to grab breakfast at the hotel. Food was worse than prison food! unbuttered toast and the bread was not even cut. Eggs were cold and bacon looked like it was a year old. Manager on duty was rude and did not want to hear complaint. Ironic thing is that I used priceline again for a trip tomorrow and choosing 3 s... Read more
from South Carolina
Submitted on 20-06-2016
My husband and I stay in Holiday Inns all the time and are typically pretty happy with them. I guess that's why we booked a room at this one with out bothering to look at the reviews. Our mistake. The girl at the front desk was nice enough but seemed bored and disconnected. The hotel lobby and hallways have a musty odor to them. The room was clean enough on the surface but any areas that were hidden by a chair or desk were dirty and spider webbed. While watching TV I saw a HUGE cockroach climb u... Read more
from Rock Hill, South Carolina
Submitted on 20-06-2016
I was mildly concerned staying here this weekend after reading some of the reviews. Our room was clean & in good condition. (#308) The majority of the staff were friendly and attentive. There was a lot of noise in the halls in the mornings and late evening. Some Guests just don't know how to be keep their voices low. We did not visit the grill, but did try to call to place an order for an appetizer and no one ever answered the phone. Very convenient to I-95 and downtown Richmond.
from Pittsburgh, Pennsylvania
Submitted on 25-06-2016
Seemed to be short staffed in every area but very friendly nevertheless. Clean, comfortable and good for the night. A little more expensive than I would expect. Probably would not stay more than one night but good on the way to the beach.
from Kent, United Kingdom
Submitted on 29-06-2016
We stayed here for one night when on a tour of the south eastern states. Our room was large, clean and had a TV, microwave, coffee machine & fridge. The beds were huge and amazingly comfortable with nice quality linen. Bathroom was good with great shower & small selection of toiletries, although no shower gel. Really great value for the price we paid. Only place to eat nearby was the Victory Bar & Grill attached to the hotel. This was fine as we were too tired after our long journey to g... Read more
from Florida
Submitted on 29-06-2016
So at check in they had one young girl slowly checking people in despite the fact there were six in line waiting and another, more mature person behind desk fussing around. The one checking people in kept answering the phone and helping people on the phone instead of those of us physically there. I was number four in line and she took four calls before getting to me. So basically I waited through 8 customers. A guest came down during this check in and allowed her kids to each pick out s treat ... Read more
from
Submitted on 29-06-2016
My daughter and I graceless to VA for a concert & booked our room a week before our arrival. We were very happy w/how clean our room was & how pleasant and friendly all the staff were. Beds were extremely comfortable and the bath towels were nice and clean. Would definitely stay there again!!
from North Charleston, South Carolina
Submitted on 03-07-2016
Awesome staff! Awesome stay!!! Check in was quick. In the room, it was quite and the rd and pillows were so amazing. Would recommend this hotel to anyone traveling through Richmond VA. Easy access on/off the interstate. Safe and well lighted parking lot.
from Port Huron, Michigan
Submitted on 19-07-2016
The ladies at the front desk were super pleasant and we loved the clean, fresh, well kept room. The absolute worse part of my trip was the rude service I was given at the attached restaurant, Victory Grill! The waitress was very rude and I waited for 45 minutes for a burger and some pasta while my friends finished a full size pizza and when we spoke to the manager about our dissatisfaction he said OK and walked off!! No wonder his team was disrespectful and I Do Not recommend the restaurant!!!
from
Submitted on 31-07-2016
We stayed 3 nights. One morning got down to breakfast about 8.15 was told to come back 20min later. Went back and had to wait about another 40min for some burnt potatoes and a couple of well done sausage.....gross. Check your bill.......they tried to charge $104.00 for breakfasts when it was a;ready included. The hotel is convenient for the highway but as such it is busy. The hotel is in a very run down area and not knowing it was a bit of a safety concern.
from
Submitted on 02-08-2016
dirty, understaff and rundown. I traveled from Miami to montreal staying in holiday Inn hotels and by far this was the worst one. if you can stay away from this rundown smelly hotel. save your self the aggregation.
from Bloomfield MI
Submitted on 04-08-2016
We were here for a Lacrosse tournament. The hotel was so over priced for what it was. I can't believe it is a Holiday Inn. The rooms were gross, there was hair all over my bathroom and tub when we checked and it was not the the same color hair as my daughter or I. The first day, my room did not even get cleaned. We got back from the tournament about 9 that night and my room had not been touched. I called to the desk and they came down and handed me two towels and a handful of sheets. The... Read more
from Bermuda
Submitted on 06-08-2016
Slow check in. Got harassed at check out time twice when we didn't realise checkout was 11am not 12pm like EVERY other hotel of 6 we stayed in on our road trip. The bathroom was so dark, the shower didn't work properly, no hot water! Tiny sink in huge bathroom.Room was tiny despite being an Access room. Bed was itchy. The iron was useless. Car park cramped and NOISY! Just an unpleasant stay all round! Avoid.
from Virginia
Submitted on 06-08-2016
I read a few negative reviews before I stayed (although the majority were positive), and I have NO IDEA why the negative ones were written. We were greeted and checked in promptly and asked whether we had a preference of floors to stay on. Our room was clean and comfortable and had everything we needed. The hotel staff was outgoing and courteous--we were greeted by everyone we passed in the hall. The stay at the hotel included a FREE made to order breakfast in the hotel's restaurant. The service... Read more
from West Palm Beach, Florida
Submitted on 06-08-2016
I'm sitting in my so called "hotel room" right now and I'm so tired and disgusted. My family and I are on our way home to Florida from a long drive from New York. The first room I given the refrigerator didn't work which is necessary because I have beast milk for my nursing baby. 2nd room the bed linen was dirty. 3rd. room the sheet has blood stain on it and the ac doesn't work properly. This place shouldn't even be called a Holiday Inn. The restaurant food that we ordered is gross, greasy and I... Read more
from Hagerstown, Maryland
Submitted on 15-08-2016
We had absolutely no issues with our stay. The staff behind the desk was friendly. There was a problem with a outside entrance door back by our room...I talked to the front desk about it and before I even got back to our room maintenance was there fixing it....on a Friday night! The room was spotless and the room was well maintained. The only negative I saw??? the location.....it's in a business industrial area and there are not restaurants local....you have to drive to get there. But that... Read more
from
Submitted on 22-08-2016
When we got to the hotel on 6/20/16, it took a while for us to get in out room because they did not have my information. I used Hotwire and they had to call and get all my information. (There was also a few other guest having problems with the hotel at the time. The manager seemed not to know what to do. She kept asked the employees how stuff was done.) After getting in our room, and tired the heat off that was set to 86, we decided to try out the restaurant before we went to the function we wer... Read more
from Newark, New Jersey
Submitted on 23-08-2016
Overall nice hotel. Last minute reservation due to problems at another hotel. Encountered problems with the front desk clerk at check in and the restaurant for breakfast. The gentleman at the front desk was rude but was finally able to check in after he was able to locate a room. Upon arrival, he claimed that he had no availability even though the reservation was made with the 800 number. The stay included breakfast but we were never given the vouchers for breakfast. We had to go out for break... Read more
from Marion, North Carolina
Submitted on 30-08-2016
This hotel left much to be desired in terms of service. Upon arrival, there was no clerk at the desk or within sight. I waited approximately 10 minutes before anyone arrived to complete my check-in. When I arrived in my room, there was a large area of standing water in front of the air conditioner. I notified the front desk and was informed there was no one there to address the problem but they would evaluate it the following day. It was repaired the following day but the floor remained wet f... Read more
from Palm Bay, Florida
Submitted on 12-09-2016
Our overnight stay was very good HOWEVER the restaurant Victory Bar was horrible. The plate I took up for my mother was dirty, the food was cold, nothing for vegetarians even though the owner is a vegetarian. I must commend Rajean, Aja and Bobbie Jean for stepping to the plate to try and get something for me to eat and did everything they could and they are the ones that made up for the dirty plate and cold food and lack of something outside of cold potatoes to eat. Leah on the other hand was a ... Read more
from
Submitted on 25-09-2016
This hotel was average at best, but served the purpose for a late check-in/early check-out stop. The lighting in the room was so dim that the whole room appeared dingy and dreary. The beds were comfy and appeared to be clean. The lighting in the bathroom was so bad that even after removing the globes covering the lightbulbs I could barely see to apply my make up. I definitely would not want to have to spend any real time there. The little coffee pot in the room was covered with a layer of mold. ... Read more
from Fairfax, Virginia
Submitted on 03-10-2016
Definitely a place to stay. Room was very comfortable, staff very helpful and the big bonus - a real, full breakfast for free at the restaurant attached to hotel! And not talking about making your own waffles or having cereal that other hotel chains claim is a full breakfast. Here you get a full menu choice - I had a three-egg omelette, it was fantastic. Would definitely stay here again. It's off exit 69 just 10 minutes south of downtown Richmond.
from Mandeville, Louisiana, United States
Submitted on 03-10-2016
I stayed at this hotel for a quick business trip to Richmond. I knew i was taking a chance Based on the previous reviews. So, I did not have high expectations. Upon arrival, the front desk agent was not attentive. At 1am There were multiple guests there having an alarm issue in their rooms. The one desk agent was trying to do this while checking me in and and eventually left me waiting. I understood, but felt there should have been at least 1 more person in the entire hotel to assist her. She wa... Read more
from Newport, Rhode Island
Submitted on 19-10-2016
No complaints about this hotel in south Richmond, right next to the Phillip Morris HQ (kind of a surprise for a New Englander). Room was fine and so was the service. Some reviews described the hotel as old, but we didn't notice anything amiss on our one-night stay. The nice bar and grill served us up a hasty big burger and Caesar salad 15 minutes before the place was to close at 10. We went down for breakfast and I thought I had booked a package that included a free breakfast, but when they look... Read more
from Athens, Georgia
Submitted on 21-10-2016
We were staying at the adjacent Candlewood and went here for a latish dinner. My wife's chicken was inedible. Both mine and my wife's fries tasted like rubber. The onion rings were good as was my baked potato. Service was very slow.
from
Submitted on 06-11-2016
Great customer service we called ahead because our kids were asleep and wanted check in to be quick. I know I had been driving for half the day and was on edge, but Amanda at the front desk never lost her composure. We arrived and everything was ready just had to swipe and go, when we got to the room we didnt have any coffee or towels at this same time we notice this Amanda is calling to make sure everything was ok and in less than a minute she was at our door with coffee towels and a thing of s... Read more
from
Submitted on 04-12-2016
I am staying at a nearby hotel, and thought I could get a decent burger and a beer here. It's a nice place, with lots of TVs. It advertizes online "all the games." No, only one game, on all the TVs. First red flag. I sat down for about 15 minutes, and was not greeted by a server. Second red flag. I did observe a table next to me return all their food. Using words such as "unacceptable" and "disgusting." Third red flag. Went online to see reviews, and they have none tbat are positive, a... Read more
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