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DoubleTree by Hilton Hotel Richmond - Midlothian

Richmond, VA, US (RIC)

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Based on 616 reviews
3.5-star Richmond hotel in Southside with free parking.
Room & Rates
2 Double Beds Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 1

2 Double Beds Non Smoking

  • two double beds
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
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2 Double Beds Mobility/Hearing Accessible Tub - DoubleTree by Hilton Hotel Richmond - Midlothian - 2

2 Double Beds Mobility/Hearing Accessible Tub

  • two double beds
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
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2 Double Mobility Accessible w/Bathtub Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 3

2 Double Mobility Accessible w/Bathtub Non Smoking

  • two double beds
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
2 Double Beds Hearing Accessible - DoubleTree by Hilton Hotel Richmond - Midlothian - 4

2 Double Beds Hearing Accessible

  • two double beds
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
1 King Bed Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 5

1 King Bed Non Smoking

  • one king bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
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1 King Mobility/Hearing Accessible w/Tub Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 6

1 King Mobility/Hearing Accessible w/Tub Non Smoking

  • one king bed
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
1 King Bed Hearing Accessible-Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 7

1 King Bed Hearing Accessible-Non Smoking

  • one king bed
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
1 King w/Whirlpool Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 8

1 King w/Whirlpool Non Smoking

  • one king bed
  • complimentary continental breakfast
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
 
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1 King w/Sofa Bed Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 9

1 King w/Sofa Bed Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
1 King Presidential Suite Whirlpool/Sofabed Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 10

1 King Presidential Suite Whirlpool/Sofabed Non Smoking

  • one king bed
  • living room w/sofa bed
  • whirlpool
  • table for 10
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
1 King 2 Room Suite Whirlpool/Sofabed Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 11

1 King 2 Room Suite Whirlpool/Sofabed Non Smoking

  • one king bed
  • sitting area w/sofa bed
  • whirlpool
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
1 Sofa Bed Only Parlor Room Non Smoking - DoubleTree by Hilton Hotel Richmond - Midlothian - 12

1 Sofa Bed Only Parlor Room Non Smoking

  • sofa bed
  • table for 10
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • desk w/ergonomic chair
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • clock radio w/MP3 connection
  • iron/ironing board and hair dryer
Hide room details
DoubleTree by Hilton Hotel Richmond - Midlothian
1021 Koger Center Boulevard, Richmond, VA US 23235

A complimentary shuttle service is available within a 5 mile radius of the hotel.All of our spacious, beautifully decorated guest rooms and suites feature modern amenities to make you feel at home, including an executive work area with ergonomic chair, complimentary WiFi, a microwave and refrigerator and luxurious Serta beds. Celebrate or hold a successful meeting at this Richmond hotel with 26,000 sq.ft. of flexible conference space, two elegant ballrooms, the very latest A/V equipment, a business center, a professional events team and fabulous catering services. With over 25 years of experience, our skilled Chef has helped us earn our reputation of being experts in hospitality food and beverage service.Swim lengths in the indoor pool, work out in the complimentary fitness center or, for a small fee, enjoy the recreation facilities, including a water park and spa, at the nearby full gym facility. Start the day with breakfast in Midlo Bistro Caf and relax with a cocktail in the spacious Atrium Lobby Lounge. Enjoy weekly DJ/theme nights and live entertainment on weekends at Visions Dance Club.

Amenities Include: Meeting Rooms, Restaurant, Wireless Internet Access, Pool Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 616 reviews
from
Submitted on 25-05-2016
Our overall experience was OK. It was very busy weekend for the hotel, they did the best they could. We have had better experiences. Hope our next stay will be better. The hotel was clean. The food for our banquet was great and tasty. They got it out in a timely manner too.
from Saint Petersbur
Submitted on 26-05-2016
Food has no taste, you are better off eating out. Ordered the pasta. My friend ordered the steak and had the same experience. The night club was a blast dancing and entertainment. This hotel was close to my meetings, shopping, and other restaurants.
from Oxford, North Carolina
Submitted on 01-06-2016
I had the pleasure of attending a class reunion and staying at the Double Tree formerly the Holiday Inn Koger Center in Richmond, VA. I thoroughly enjoyed my stay. The staff were courteous, friendly, and very professional. The meal that we were served at our banquet was scrumptious.
from Farmville, United States
Submitted on 02-06-2016
The hotel was very nice. However the we were there as a group who booked rooms two years ago. the hotel did not stand by its contract with us. we were displaced by this hotel and some members placed in other hotels. what made matters worse a week before our event 30 more rooms were taken without an explanation. We are a very nice group of people who have been together for over 40 years with a great track record. Needless to say we will not be going back there. Some of the front desk folks ... Read more
from Charlotte C.H., United States
Submitted on 06-06-2016
The hotel was clean, the room clean, the staff was friendly and helpful. We had breakfast every morning in the hotel. Made to order omelets was excellent. Fruits and pastry was very fresh.They also had breakfast on the buffet. The hotel had a shuttle to take you to surrounding areas. Very nice lobby area.
from Rockville, Maryland
Submitted on 14-06-2016
Stayed along with large number of other parents and youths who participated in regional sports tournament. Accommodations fit our needs very well. Breakfast and overall facilities and personnel was well worth the very fair pricing.
from Maryland, United States
Submitted on 14-06-2016
We had a great night sleep after being out in the heat all day. The hotel was clean and very comfortable. The price was reasonable as well. The staff was welcoming and helpful. I would recommend this hotel for family or business travel.
from
Submitted on 17-06-2016
The hotel its self was pretty good, however, the pool and fitness center were on the poor side. Would stay there again if needed to be in that location. A ton of shopping close by. Good central location.
from Dallas, Texas
Submitted on 22-06-2016
Great staff, room was clean and comfortable, I was very satisfied with my experience. I have stayed there multiple times and will be staying there again for sure. I do however wish there were more options in the fitness room and that the room itself was larger.
from Paso Robles, California
Submitted on 22-06-2016
Great hotel centrally located close to shopping and dining. I will be staying here again! A wonderful indoor pool and workout area. A noon checkout was also nice. Needed an roll away bed and it was brought up to me for a $15 charge.
from North Chesterfield, United States
Submitted on 22-06-2016
The hotel exceeded our expectations. The rooms were cleaned and updated with amenities found in four and five star hotels. The staff was warm and well trained in delivering great customer service. Last but not least, the hotel never ran out of the famous DoubleTree cookies. Delicious!
from
Submitted on 23-06-2016
I was very pleased with my stay during this weekend. The service, the staff was really nice. I would stay at this hotel again and I highly recommend it. The mattress was soon comfortable, that I want one for my home. The cookies are to live for!!!
from Washington, DC, United States
Submitted on 27-06-2016
The food at the hotel is nothing like it use to be. I really enjoyed the old menu. As a frequent business traveler to Richmond, I found it relaxing that I could go straight to the hotel and eat dinner and/or breakfast. The changes tot he menu and the chef/cook could use some additional revamping. Sometimes if it's not broken - it shouldn't be fixed. From now on, I will have to eat out or switch hotels.
from Rose Valley, Pa
Submitted on 27-06-2016
My daughter and I stayed during a lacrosse tournament. We added an extra night as we also visited some colleges during this time. The bedding and room were quite comfortable and the staff was very friendly. The fitness room is pretty good for a small space, and the pool opens to the outdoors so it's pleasant to sit there. One complaint~ we paid a high rate~ it was a busy weekend in Richmond~ and our room looked over all the cooling/heating systems of the hotel. The manager really should not allo... Read more
from Richmond, United States
Submitted on 30-06-2016
Great Stay, friendly staff, they go the extra mile. Enjoy the breakfast and lounge. I can't get over the friendly staff especially the morning staff in the restaurant. The rooms were clean and bed very comfortable. The entire atmosphere was very comfortable.
from Philadelphia, Pennsylvania
Submitted on 02-07-2016
The hotel was far from downtown Richmond. But it is located near many attractions, like a mall and several eating establishmens. Too many ongoing events which made the venue seem overcrowded. Noise level was too high after 10pm.
from
Submitted on 04-07-2016
The front desk staff are so friendly, courteous and pleasant. The staff in the restaurant are great as well. I love staying at this hotel. I only wish they had steps in their pool for those of us who have disabilities. This is the only reason, I can not give them an Excellent rating. The noisy fan in the bathroom comes on whenever the bathroom light comes on which affects sleep quality.
from Richmond, United States
Submitted on 07-07-2016
I attended a church convention and was surprised to find out how warm and courteous the staff was. They were also very efficient at check in and I didn't have to wait in super long lines. The staff was awesome; they let me use an umbrella as long as I needed to and went above and beyond to help a fellow church member make provisions for her disabled daughter..Keep up the great work.
from Boones Mill, United States
Submitted on 07-07-2016
Freezing cold in June. No coffee in the lobby in the am for conference attendees. Not enough folks to check us in on Monday pm. I would not choose to stay here if the State Electoral Board conference were not held annually. I hope they consider looking elsewhere going forward.
from Portsmouth, United States
Submitted on 07-07-2016
The employees at the front desk are always a good indication of the quality of service you will receive during your stay. I am happy to say two very competent people assisted me during my stay which helped make the experience very pleasurable.
from Virginia, United States
Submitted on 07-07-2016
This DoubleTree was comfortable in an inviting fashion. Attention to the details of what this business traveler needed to feel relaxed and ready to work. Comfortable Bed and bath. Easy to use temperature controls in room
from Perris, California
Submitted on 11-07-2016
The customer service here is amazing. The front desk representatives did an excellent job with welcoming us as soon as we entered. They were very thorough in explaining accommodations. I had a wonderful time here and look forward to staying again when we are in Richmond.
from Blackstone, Virginia, United States
Submitted on 12-07-2016
This Doubletree is located in what used to be a very nice area but which is steadily declining. However, it does remain safe the hotel itself is old, and the exterior is dated and nothing impressive. The interior is better. I wouldn't consider it a high end hotel by any means, but it suited my needs. The rooms have been nicely done in the past few years with the white bedding, nice linens, and attractive furniture. The bathroom was lovely, with granite and thicker towels. The room service select... Read more
from Virgilina, United States
Submitted on 12-07-2016
Very enjoyable stay for an American Legion convention. The staff was very friendly and helpful. My king room was very comfortable and clean. The only problem I experienced was my GPS took me to the building next door and I had to circle the whole building before I saw Double Tree.
from Baltimore, Maryland
Submitted on 13-07-2016
First time at this property. Very nice staff and decent food at the bar. Order wine or beer due to short pours of liquor. Finding electrical outlets in the room was a challenge. None by the beds, 2 on the lamp at the desk. had to turn the lamp on it's side to plug in my MAC. In this day and age a room without a number of outlets is unusual. Will not return
from Springfield, VA, United States
Submitted on 13-07-2016
Great value and ideal location near businesses and shopping locations. Easily accessible. Wouldn't hesitate to return at any time. Facilities operational and comfortable. Professional, helpful, and courteous staff added to a very pleasant experience.
from Littleton, United States
Submitted on 18-07-2016
I liked this Hilton because of the amenities (restaurant, bar, location, friendly staff). It was an expensive stay and the hotel could use some updating (pool, shower, usb ports in the lobby). No laundry service which was a pain.
from Sykesville, Maryland
Submitted on 22-07-2016
Staff was professional, efficient and friendly. Service was exceptional - above and beyond. Food was delicious. Room very clean and attractive. Convenient location to restaurants shopping and highway.
from Alexandria, Virginia
Submitted on 23-07-2016
Hotel staff was very nice and professional. Hotel clean and accommodating for late check out. Lots of local restaurants. Refrigerator and microwave in each room. Easy drive to River city sportsplex. Great location.
from VIrginia Beach, United States
Submitted on 24-07-2016
Five Stars - I choose Hilton properties for both business and pleasure; they are consistently great and that is why I keep coming back. This experience was no different. The Midlothian, VA Doubletree is outstanding, from the quality and cleanliness of the property to the outstanding personal attention of the staff. This hotel was extremely busy the weekend I was there, yet I the staff made it seem like I was the only guest there.
from Edenton, North Carolina
Submitted on 26-07-2016
My stay was great, the rooms were clean and the beds were comfortable. I would recommend this hotel to others and the next time I travel for business in the Richmond area I will stay at the Double Tree.
from Manasquan, New Jersey
Submitted on 01-08-2016
Stopped on our way to and from Granville. Staff very friendly. Recommended we eat at Crab Louie. Excellent recommendation. Rooms were excellent. Breakfast was very good. We requested the same room on our return and received it.
from
Submitted on 01-08-2016
I was traveling on business with my family. I have a daughter with a severe form of muscular dystrophy known as SMA type 1. She cannot sleep on a regular hotel bed. Knowing this, I have to always make special arrangements for a hospital bed to be brought in and other necessary medical equipment. My daughter's medical supply company" dropped the ball " in not making sure everything was in place before we arrived. After our drive from New York and my daughter being in her wheelchair for 8 hours ... Read more
from Culpeper
Submitted on 10-08-2016
Stayed at this location to recoup from surgery. When I arrived it smelled very musty and dank. I drove around to find a store to buy Lysol and frebreze. After spraying frebreze on the two rooms of carpet and all furniture and draperies it seemed to help some.
from Woodbridge, Virginia
Submitted on 11-08-2016
I was out on a business trip through my job and I've stayed at that hotel before and never had an issue. This time around my room was infested with mold and mildew smell.I just recovered from being off of sick leave with pneumonia and I felt as if I was getting sick again so I started taking my antibiotics . I did not understand why I would get sick only in that room I thought I got my roommate sick too because she started coughing really bad too. After a shower my roommate asked me what was th... Read more
from Ashburn, Virginia
Submitted on 17-08-2016
It was the most efficient hotel and most comfortable one I've stayed at in Richmond. They gave me two cookies upon entering (I looked like I needed it), most comfortable bed, quiet room, AC was quiet, breakfast staff was efficient and selection was fully stocked. I've stayed in a lot of places in Richmond and this by far is my favorite. I can't want to go back and spend some more time utilizing the gym and bar area.
from Indiana
Submitted on 28-08-2016
Thanks to the wait staff in restaurant.....great service and so very friendly. Thanks Jeanette! Clean rooms and terrific wifi! It was a long stay, but doubletree made it feel very comfortable! I would stay again.
from Goldsboro, North Carolina
Submitted on 30-08-2016
Excellent hotel, staff was fantastic and very helpful! We were there for a pageant for our daughter and were very pleased with everything. We will surely look forward to this experience again! Room service was fantastic and a great added feature.
from Washingon, DC, United States
Submitted on 31-08-2016
Class Reunion the service was excellent. The registration desk greet you and was very friendly. The room especially clean and neat. The employees take pride in their jobs and it shows form the front desk to the rooms, and the outside when you drive up. The front desk is very helpful in assisting you and making your stay and enjoyable one.
from Detroit, Michigan
Submitted on 06-09-2016
For the the last 12 years my family has held our family reunion at this location[even when it was run by Holiday Inn] over the Labor Day weekend for a three day stay. This was my first reunion attended under Doubletree management. The hotel was completely updated. We use a hospitality suite on day 1; we have a picnic at a nearby park on day 2; day 3 we have a Banquet. The hotel offers amenities for ages and interests. Our family took advantage of the pool; fitness center, nightclub, and nearby ... Read more
from Roanoke, United States
Submitted on 07-09-2016
This hotel was very nice. Staff was very friendly and helpful. The rooms were clean and comfortable. I like that you get a cookie when you check in. Enjoyed Karaoke at the bar/club. Location close to local restaurants and shopping.
from Milford, Pennsylvania
Submitted on 11-09-2016
This was perhaps my worst experience at a Hilton property. Unfortunately, rowdy guests at a family reunion made it most unpleasant, lazy security guard and front desk employees who appear to not be invested in their responsibilities. If it were not for Terrie, Tony, Dino, Paul and the staff at the breakfast buffet, it would have ranked as the worst hotel experience ever.
from Long Island, NY
Submitted on 14-09-2016
The most important thing about a hotel is that it is clean and comfortable. I will say that this hotel is definitely both. The room is spacious and the bed was comfortable. The only issue I had was with the staff. Serious I think Mo, Larry and Curly work here. I usually deadbolt the door and put the do not disturb sign on the door before I go to sleep and I am glad or maybe I am not that I did. I had to sleep in late one morning and I was woken up by a huge crash at the door. Housekeeping tried ... Read more
from Santa Rosa, United States
Submitted on 13-09-2016
at $109/night, a great value. Hotel was very clean. Beds were quite comfortable. Weekend nights there's a lot going on in the bar. The noise wasn't distracting; but, I was afraid is was going to be. The elevators failed during our stay and we could not find the stairways. Took a while to get help from the desk.
from San Francisco, United States
Submitted on 14-09-2016
I LOVED my experience at this hotel. From being allowed to select my room in advance of my stay to my warm welcome at checkin and with each member of the hotel staff. We had room service both mornings which arrived delicious and hot, right on time each morning. The hotel was comfortable, affordable and just awesome. I highly recommend this hotel!
from Miami
Submitted on 18-09-2016
Room is ok however bathroom was old; it needs remodeling. Restaurant Food was mediocre specially at night.Breakfast was better. Hotel staff is attentive. Elevators are old and got stuck one or two times; elevators cannot carry the rated weight....this is dangerous!!!!. Hotel placed signs indicating no more than 6 people could ride at a time; this was way below the stated capacity at 3000 lbs.
from Santa Rosa California
Submitted on 19-09-2016
This hotel is a little out-of-the-way but has wonderful southern hospitality and is comfortable food is great and you are made to feel very welcome I would stay here again and I'm looking forward to another fun trip
from Meadowview, Virginia
Submitted on 19-09-2016
Easy check in, friendly staff. Excellent restaurant. Very clean. Shopping close by. If you want a nice place to stay in Richmond this is it, room was clean and comfortable. Bed was just like I like it.
from Virginia Beach Va
Submitted on 19-09-2016
My over all stay was great as I expected the room was clean and maid service was very well as expected I used the restaurant every morning for breakfast and lunch and some dinners the hotel was clean and the Banquet staff was amazing top of the line people the out side was very well kept although I as one would like to see more seats out front to set and smoke when needed and the cigarette but container needed emptied other then that you are running a top of the line Hotel Thank You
from Manassas, Virginia
Submitted on 19-09-2016
Nice hotel and the staff was outstanding. only problems the hot water was too hot and the elevators need to be repaired. Elevators could only handle 6 people at a time and one of the two was out of service during most of our stay.
from Virginia Beach, Virginia
Submitted on 26-09-2016
Hotel employees were friendly and helpful. We had meetings most of the day on Friday and Saturday and meeting rooms were set up promptly and had everything that we needed. Staff was helpful when we needed a last minute change.
from Virginia Beach, Virginia
Submitted on 27-09-2016
Hotel was in a good location near mall and plenty of restaurants..Down the street is a grocery store called Wegmans it has a wonderful restaurant and bar ..???Rooms clean and nice..Bar area is nice ...Very decent hotel but just a little age on it and it shows..But management does a good job keeping it up..Good hotel for short visit ...I would stay again...
from Chesterfield, United Kingdom
Submitted on 30-09-2016
Have used this hotel three or four times now as it is conveniently located for our business needs. I've always found it a consistent standard and the staff are, on the whole, very welcoming and friendly. I did not use the pool or gym on this visit, but had used the gym previously. It's functional but quite small and not very well equipped. The breakfast buffet is pretty good; especially the freshly made omelettes. Rooms are clean and well equipped with TV, fridge, aircon, microwave and coffee m... Read more
from Gilbert, Arizona
Submitted on 01-10-2016
Quick business trip, but really enjoyed the late night bar for a drink and breakfast buffet was perfect for a breakfast sync up. Made to order omelettes were a nice touch on the buffet and staff was awesome! Front Desk staff was very accommodating and rooms were very comfortable and quiet. I'm sure we'll be back ???
from Chelmsford, United States
Submitted on 01-10-2016
I stay in 2-3 hotels weekly with Hilton properties as my first choice. Everyone was courteous and friendly while I was here. This was one of the best properties I have stayed in lately. Very close to the local hospital which also was very efficient.
from Mendota heights, United States
Submitted on 04-10-2016
Very nice facilities with friendly and professional staff. They welcome you with warm chocolate chip cookies and make you feel like a VIP. Rooms are very spacious and nicely decorated. Surrounding area in this suburban location offers nice restaurants. The hotel restaurant had a very good salad bar and the service was efficient and friendly.
from
Submitted on 05-10-2016
had a great time at this hotel. the staff where all caring and polite. enjoyed the meals in the restuarant and thought the food to be very well prepared and the pricing was decent. I will use this hotel again when in this area.
from BUENA VISTA, United States
Submitted on 06-10-2016
Excellent Friendly and competent staff. Parking for older citizens and handicapped. Brake out rooms were easy to access by older citizens. Safety for individual great. T V does not have MASN 1 $ 2 channel MLB.
from Richmond, Virginia
Submitted on 10-10-2016
We had a suite, that was very roomy and clean. Would stay here again. The hotel was very busy with a large wedding which they handled well. Staff are professional and attentative. Elevators a slow, but that could have been due to the wedding.
from United States
Submitted on 11-10-2016
I stayed at this hotel as part of a business conference. The hotel staff were both friendly and welcoming. The was very clean. Conference center was accommodating to the size of the group. Overall an excellent place to stay.
from Luray, Virginia
Submitted on 12-10-2016
This is always a wonderful hotel to stay at for a conference. It is located in an area that is easy to access restaurants and entertainment. I would recommend this hotel to families, travelers, and businesses for conferences.
from Marietta, Georgia
Submitted on 26-10-2016
Came home for 25yr class reunion! Check in and out was quick and easy!!! Room was perfect! Staff was very friendly! Warm cookies....were a plus! Close to everything and amenities were convenient! Definitely will stay again!
from Charlotte
Submitted on 26-10-2016
I've stayed in Richmond twice a year for the past 5 years at different hotels. This time I wasn't able to book a room at any of the hotels I usually stay at so I tried this Double Tree and I'm happy I did! The hotel is in a very central location on Midlothian Turnpike, it is beautifully decorated (looks like it got some upgrades recently), and the staff was exceedingly friendly and accommodating. The only complaint I have and the reason it doesn't get 5 stars in my book ais that Double Tree hot... Read more
from Emporia, Virginia
Submitted on 28-10-2016
The overall stay was good. But the food particles left on dishes and glasses was nasty. The bed was comfortable. The staff was good but because was a business conference and conference was over at 12:30 extended stay for 30 minutes was denied. Which we had to rush getting of luggage out and getting to the meeting on time.
from Bristol
Submitted on 29-10-2016
With the myriad of meetings and buzz of the conference, it was nice to have my own little haven and comfortable bed. The food was ok and the restaurant staff quick and efficient. The staff was friendly and I even got a yodeling concierge. You can't beat that!
from
Submitted on 01-11-2016
I've been staying here weekly since September and the customer service is excellent. I ordered room service tonight (I never do this, but I'm exhausted) and met the most wonderful staff member, Jeanette. She was so pleasant and I look forward to seeing her again.
from Cary, North Carolina
Submitted on 04-11-2016
Alene at the reservation desk was fantastic tonight. I'm traveling with a very demanding companion in a motorized wheelchair and Alene was wonderful dealing with her on the phone reassuring her that the handicap accessible room was completely compliant with the ADA rules. Thank you so much, Kathy Fields
from Hamilton, Virginia
Submitted on 06-11-2016
We attended an event at the hotel. Our room was nothing fancy but the bed was comfortable. Our door was broken and did not close properly but the hotel was booked. We stayed even though they did not repair the door.
from Tallahassee, Florida
Submitted on 06-11-2016
Good hotel. Rooms are clean and staff is nice. Here's a bar in the lobby that was comfortable to get a drink at the end of the day. This is convenient to restaurants and some basic shopping. There is a great breakfast restaurant close (American diner) about Half a mile and DEFINITELY worth the drive - the hotel restaurant is $13 for a couple eggs and bacon.
from
Submitted on 13-11-2016
This is a super nice hotel with a ton of extras like a bar and a conference area. The room was clean and comfy. The bed was comfortable with plenty pillows! I was disappointed with the 11:00 checkout. But was more disappointed with the fact that I reserved a room with a king size bed and a sofa bed but was given room with two doubles.
from Yorktown, United States
Submitted on 15-11-2016
No shampoo, no coffee or cups, dirty bathtub and no housekeeping offered. When I called for attention to the coffee and shampoo, the front desk was unwilling to do a "housekeeping job" and bring it to me.
from north carolina
Submitted on 15-11-2016
The hotel and rooms are beautifully decorated. The rooms are spacious, clean and modern. The hotel was busy, but the staff maintained a very friendly and accommodating demeanor. I give this hotel an A+ because it is truly a beautiful hotel and the staff was great.
from
Submitted on 16-11-2016
I stayed here as a participant in a conference held at the hotel. The rooms were clean, beds very comfortable, and friendly hotel staff. The breakfast buffet was very fresh, tasted wonderful, and had a great selection.
from Chesapeake, United States
Submitted on 18-11-2016
The room was clean, service was good and I encountered no problems during my stay. I stayed at this hotel for a business event and got a great group discount. There are plenty of dining options in the immediate area.
from New York
Submitted on 20-11-2016
Nothing worked at this hotel. I went there for a Stitching weekend. There was almost no light in the hotel room. The lights they did have only half worked. A nice maintenance man ended up bringing us and additional lamp. But the only bulbs in the hotel were 60 watt. There were no 3 way bulbs. The elevators did not work. One elevator (out of two ) was out of order all weekend. Then, there was housekeeping. Each day it was a battle getting our room cleaned. One day we left at 9am and called down ... Read more
from
Submitted on 24-11-2016
Our family had dinner today in the New River room. Our meal was wonderfull and our server Jeanette was excellent! She was professional, efficient and friendly. We look forward to coming back again, many times. Thank you.
from Suffolk, Virginia
Submitted on 28-11-2016
Most pleasant stay, other unruly and very loud quest messed up a good nights sleep. The Staff were very professional and attentive. The accommodations were comfortable, clean and location near shopping ?????
from United States
Submitted on 30-11-2016
Hotel is very nice. Staff is extremely helpful & friendly. Disappointed that they don't have queen beds but overall stay was wonderful. Breakfast was great, breakfast staff nice & remembered us. Front desk staff was cookie-kid friendly.
from Boston, Massachusetts
Submitted on 01-12-2016
Very friendly and attentive staff. Clean rooms, lots of space to gather for our team. Reasonable rate. Close to lots of shopping. Nice lounge too in front entrance, could enjoy drinks in front of the fire. Staff went out of the way to ensure complete satisfaction.
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