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Hilton Norfolk Airport

Norfolk, VA, US (ORF)

Hotel + Flight from
Based on 471 reviews
The Hilton Norfolk Airport hotel in Norfolk, Virginia is placed just two miles from Norfolk International Airport and is positioned in the center of H
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Hilton Norfolk Airport
1500 North Military Highway, Norfolk, VA US 23502-1813


  • FREE Airport Shuttle
  • FREE Parking
  • FREE Wi-Fi
Free airport shuttle service is only a phone call away transporting you daily to and from the Norfolk International Airport.  Be sure to bring your bathing suit and enjoy the brand new indoor pool and whirlpool or the seasonal outdoor pool. Conduct your business in style in the Business Center with wireless internet available. Wheelchair access is obtainable for those in need. A barber shop, beauty shop, and hair salon is on hand for those gala nights out and when you make use of the ballroom in the hotel. Have a drink at the bar/lounge while waiting on those indulging in the beauty treatments. Wedding services are also performed for the asking.

  • Hair Salon
  • Gift Shop
  • Ballroom
  • Multilingual Staff
  • Security Guard

Rooms and suites are available at this Hilton Norfolk Airport hotel. When you arrive, treat yourself to a cup of coffee with your coffee maker which is provided. If you want to relax in privacy after your long trip, slip on the bathrobe that is dispensed for your comfort. Ready for a nap? Don`t worry about the bed. Turn down service is available. Or make use of the comfy sofabed to relax and enjoy some downtime while watching the in room movies on your cable-ready television. A desk with lamp, cordless phone and multi-line phone as well as a data port, modem lines and high speed internet acess are at your disposal if you need to get some work done. Guest rooms are heated or air-conditioned, according to the climate. And feel secure with the electronic door locks, smoke detectors and sprinklers in room. This hotel is U.S. Government Fire Safety Approved. A wetbar is also on hand. All rooms are non-smoking only.

The hotel has its own restaurant called Max and Erma`s.  They serve tasty food in a fun, enjoyable, simple atmosphere. The menu includes fresh gourmet hamburgers, salads, steaks, pastas and hot-from-the-oven chocolate chip cookies. Catering is also available at the Hilton Norfolk Airport, and they look forward to ascertaining a most profitable and pleasing event for your guests. With over 10,000 square ft of pliable meeting space, any group of up to 600 guests can be entertained. Rooms can be set to your requirements, complete with a complimentary podium and wired microphone, staging, dance floor, tables, chairs, linens, and your choice of centerpieces. 


  • Norfolk Botanical Gardens - Walk through the gardens and see all kinds of creatures like turtles, eagles, red tail hawks. You will love smelling the varied flowers.  
  • Virginia Symphony - Recognized as one of the nation`s leading regional symphony orchestras, the Virginia Symphony has enriched the cultural life of the Hampton Roads community for more than nine decades.
  • Virginia Zoo - Nice small, clean zoo with animals in their habitations.
  • American Rover Sailing Cruises -  Set sail with the friendly and experienced crew of this 150 passenger Sailing Schooner.
  • Norfolk Historical Walking Tour - Making history interesting is a difficult thing sometimes. This walk will give you architecture and history and more.

The Hilton Norfolk Airport is ADA Compliant and FEMA APPROVED.

  • 24 Hour Security
  • ATM Machine (+)
  • Audio/Visual Equipment
  • Barber Shop (+)
  • Beauty Shop/Salon (+)
  • Business Center
  • Coffee Shop (+)
  • Complimentary Use of Bathrobe
  • Conference Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Executive Floor
  • Express Check-In
  • Express Check-Out
  • Free Airport Shuttle
  • Free Parking
  • Indoor Pool
  • Laundry Services/Laundry Facility (+)
  • Luggage Storage
  • News Stand (+)
  • Non-Smoking Property
  • Notary Service
  • Outdoor Pool
  • Parking
  • Pet-Friendly
  • Porter / Bellhop
  • Restaurant (+)
  • Room Service
  • Safe Deposit at Front Desk
  • Security Guard
  • Shopping (+)
  • Swimming Pool
  • Wheelchair Access
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 471 reviews
Submitted on 21-05-2016
I was flying out early, so I decided to get a hotel close to the airport, and this property fit the bill and was within per diem. It was a decent place to stay for one night. I'd give it three stars for the accommodations, with a fourth star for the friendly staff and a very good breakfast buffet with made-to-order options. The front desk staff was very cordial and quickly checked me in. I'm not sure why places have decided to provide warm cookies when you arrive, but it was a nice surprise.... Read more
from S Brunswick
Submitted on 21-05-2016
Cleanliness is questionable, it appears only cursory cleaning. Is performed. It is very easy to see this when staying for long periods. Overall, cannot describe it as a great experience. Has a good location which is a plus. The signature cookie is a nice touch.
Submitted on 24-05-2016
The hotel is older and outdated. The hallways were odd and our room was hard to find. The bathroom was so tiny that the door almost hit the toilet when opening the door. They advertise a breakfast buffet, but they don't tell you that you have to buy it for $15 in the restaurant attached to the hotel, and the food served on the buffet was exactly what you would find for free at any Hampton Inn. Acceptable lodging but I would not stay there again.
from Arlington, Texas
Submitted on 25-05-2016
Lovely staff and hotel. I always stay at this hotel whenever I an in Norfolk, VA. It is in a very convenient area. Right up the street from a shopping center, they have a shuttle service if you don't have a car, and they greet you with delicious cookies!
Submitted on 25-05-2016
My wife and I were shocked at how bad this hotel was considering it is a Hilton brand hotel. Kids running up and down the hallway being super loud until midnight. Then they gave our room key to another guest as if it was vacant which led to a very awkward moment when she came barging in the room asking why we were on her hotel room and demanding we leave. I would never stay at this hotel again. Worst hotel experience I have ever had in my life. Note to manager: In the future, if you ever g... Read more
from Ramat Gan, Israel
Submitted on 28-05-2016
I stayed here for seven nights, so I got some perspective on the place. For the summary, the stay was very good, the room was big enough, the stuff was very helpful, and the shuttle service is great, we used it also to get to some shopping ares and back. Housekeeping forgot to clean my room one day, however, I got personal notes on my bed from them:) Parts of the carpet was torn, but in general, the room was in a good condition.
from north america
Submitted on 11-06-2016
The maids actually yell at you when you make a simple request, you may wish to service your own room. Front desk had decent staff, however the maids felt it was OK to belittle guests and complain. Broken elevators, better to take the stairs, better yet stay at another hotel.
from Orange, Va
Submitted on 12-06-2016
We had to be in town for a couple of nights and I picked the DoubleTree, well because it was the DoubleTree. All of the staff was nice. The bartender was great when I had a special request of a canned Coke and not a fountain drink. Had lunch in the bar and we really liked everything. Only one Elevator was working and it seemed to have a problem and it would take forever to get to the lobby, so we took the stairs on the way down once but the stairs dump us outside on the side of the building.. Wo... Read more
from Durham, North Carolina
Submitted on 13-06-2016
The rooms were very nice clean. The desk clerks are incompetent, I had to get keys 3 times to get in the room, they charged my credit card 2 times when I checked in and 3 times when I checked out. They assured me they will get it straight, well theyDidn't !!! They had only one elevator working, had to wait and wait to go up or down.
from Jacksonville, United States
Submitted on 13-06-2016
The hotel amenities were adequate, and the room was comfortable. However, there were maintenance issues with the elevators during our whole stay. The restaurant food wasn't bad, but the restaurant itself had a musky smell in certain areas.
from Biloxi
Submitted on 25-06-2016
This is a nice hotel, very good price for the vaule. Close to amenities and restaurants. A short drive from the airport. I would stay at this hotel again. If you don't want to venture out to eat the have a restaurant in the hotel as well. Oh and one more thing, who doesn't love the warm cookies when you arrive and depart from the hotel!
from Norfolk, United States
Submitted on 28-06-2016
Staff was very nice and professional. Hotel is a bit on the old side and starting to show it's age. Room was fine and the beds were comfortable. Only stayed one night and didn't really get to use any of the amenities other than the free breakfast, which was great.
from Rocky Mount, North Carolina
Submitted on 29-06-2016
Party going on all hours and guest banging on room door close to us trying get occupant to open the door. Awake at 3:15a.m. Only one elevator working so made for long waits. Old property probably causes more maintenance issues.
from Savannah, United States
Submitted on 01-07-2016
would definitely stay here again. check-in process efficient. great customer service. rooms large and clean. airport shuttle starts at 4 am! in room dining available and my favorite---coffee maker in room with liquid creamer...
Submitted on 02-07-2016
The exterior was not impressive. Looks pretty worn. Although the interior was acceptable I felt it is due for renovation. One of the two elevators was not working causing backups of visitors. The room was well furnished and comfortable. Even with my suggestion for renovation, I would stay again.
Submitted on 04-07-2016
I arrived late and when I turned the bed down there was blood on the sheet (size of a dime). Front desk moved me to a new room. That room was on the end of the hall and had clearly had a leak in the past from rain? It was so musty and humid, my clothing felt damp the next morning. There were stains in the toilet bowl. The trim around the bathroom cabinet was missing. The bathroom was so small that while you sit on the toilet, the door is right next to your legs. (and I'm short) The staff ... Read more
from Nags Head, United States
Submitted on 08-07-2016
stay at this hotel often, due to nearness to airport/ most recently there was a mixup in plans and my friend came in early and I was over 2 hours away/ called, set up reservation, staff then called my friend at the airport & got her to the van/checked in her prior to my late arrival & charged it to my card/major reduction of stress on both our parts/ Best staff person ever, Meggie, the waitress in the hotel restaurant, another stress reducer incarnate ,has worked there 10 years and knows a frazz... Read more
from Boston
Submitted on 11-07-2016
Very happy with our stay. Our flight was cancelled and I booked the room through HiltonHonors and we received a good price. Close to airport. Internet kept going off. Free airport shuttle runs every 30 minutes to the airport.
from Durham, North Carolina
Submitted on 13-07-2016
After a stay for the weekend to celebrate my best friend birthday ..It wasnt a good stay .It was booked a month in advance for a bday party for a cruise at the spirit of norfolk and to attend the harbor festival..... When we had checked in and tryed to get in the room ..the keys that was given to us did not work ,,,we went to get a second set of keys did not work,,,,we waited for 30 min at our door for maintenace to let us in our rooms and he finally gave us the correct keys.. One of The elevato... Read more
from Norfolk, Virginia
Submitted on 16-07-2016
Not what I would expect from a top tier hotel. One working elevator, dirty bathroom, unsafe environment (in my opinion), no extra amenities (no jacuzzi rooms). Stayed at other Hilton brand hotels but this was the worse.
from Lavonia, United States
Submitted on 16-07-2016
I was well pleased wih the Double Tree Norfolk Airport. Great staff. Clean rooms. Wonderful Breakfast. I am a seasoned global traveler and this is a very good hotel. Highly recommend a stay here. Close to the airport and close to the base if you are visiting for a military homecoming.
from Norfolk,Va, United States
Submitted on 18-07-2016
It was clean, the customer service was great. The restaurant was nice with good food, reasonable prices. The staff in both the hotel and the restaurant were very helpful. We were able to bring our four legged child ( dog ).
Submitted on 19-07-2016
Hotel was satisfactory during my stay. Only one elevator was in working order but the wait time was not long. Staff were quick to respond to requests as needed but my only disappointment was the noise in the hallway from other guest opening and closing their doors. My hotel door had about a 1/5" space in the door frame which allowed light from the hallway to shine inside of my hotel room as well as the noise from guests as they entered and exited their rooms. Overall, I would stay again at t... Read more
from Raleigh, North Carolina
Submitted on 20-07-2016
Hotel was clean and staff was nice. I was here for business and would stay at this hotel again. Good value overall, nice rooms, clean, and decent free wifi. Close to the airport but was quiet as I didn't hear the planes.
from Savannah, Georgia
Submitted on 24-07-2016
Hotel was ok for the price. Nothing to do in this area. Staff was very nice. The restaurant (max and ermas)had a nice bar very nice bartender but we didn't eat there. There's a very small gift shop but really had nothing worth buying. Wouldn't stay here again. Pembroke mall area Next trip.
from bedford, United States
Submitted on 26-07-2016
Wonderful hotel, very clean and very friendly staff. After a long flight and exhausting day, the staff at the Double Tree greeted me with a smile and a cookie. The check-in process was very fast. I was so pleased with the hotel room. The beds were very comfortable.
from San Diego, United States
Submitted on 26-07-2016
Property is clean and nice enough, but the overall amenities are lacking. No microwaves in rooms, small exercise room, nice pool, older bathrooms, etc. One of two elevators was inoperative most of my stay.
from Atlanta, United States
Submitted on 29-07-2016
This stay was ok since my family needed to get away. The indoor and outdoor pools were maintained, however some of the patio furniture needed to be replaced. I called the hotel directly on July 20, 2016, pre-arrival, to attempt to make a change to my upcoming reservations. The customer care associate that I spoke with, informed that I had duplicate reservations and asked if I wanted to cancel one of them. I confirmed verbally that they were the exact same (2 rooms; 1 King, 1 Double Bed; for 4 d... Read more
from Jacksonville, Florida
Submitted on 05-08-2016
Positives: + Not too far from the airport. + Breakfast was very good and price was good + Bar area one of the best + TV picture quality was good Negatives: - Heavy rain first night in town and had to change rooms due to heavy water leak around the window. - Changed room and ended up with connecting room; could clearly hear tv and conversations from adjacent room. Very annoying. - Toilet flushing problem. Not sure if it was low pressure or design issue. - Some of the furntiure a littl... Read more
from Spanaway, Washington
Submitted on 10-08-2016
I was there for a submarine reunion. The staff was excellent, and the rooms provided for group activities were very nice. They easily held the 200+ crew embers who were in attendance. We could not have asked for better service from the wait staff who genuinely seemed to enjoy what they were doing, and seemed to be very happy to be a part of our reunion. They attended to all our needs and made us all feel very welcome.
from Norfolk, United States
Submitted on 10-08-2016
Property is run down, with aging mattresses, toilets that move around,bad smells in the elevators, and non-working room phones (good thing there were no emergencies to report). The staff was very good (a positive).
from Charlotte
Submitted on 11-08-2016
I stayed at the Doubletree in Norfolk for 5 nights for business. Very typical Hilton quality. Staff was nice, room was spacious, housekeeping did a nice job. There's a decent bar/restaurant inside the hotel that is very fairly priced. The only downfall is there are no other restaurants within walking distance, though many are within a very reasonable short drivel. I would definitely stay here again.
Submitted on 05-09-2016
The bathroom had a panel hanging loose behind the toilet. The Bathtub had mold under the grout. We Could hear voices in the next room. There was a Dog barking in the hall and people running up and down after 10:00. Towels and linens were nice. Lobby was okay.
from Tampa, Kansas
Submitted on 05-09-2016
This hotel needs a good scrubbing. They don't offer late check out even to their reward members. Breakfast food is greasy. Our tv did not work, initially. The decor is extremely dated, with bathroom tile needing to be redone and low water pressure
from Kingston, New York, United States
Submitted on 05-09-2016
We stayed here after our issues at best western I am glad they had a room for our family of five at 8pm on a Friday night. you guys saved our family vacation. we will stay again next time we are in Virginia beach
from Tulsa, Oklahoma
Submitted on 07-09-2016
We only stayed there for the airport convenience. But the hotel had a very musty smell and in need of repair and a upgrade. Was not up to the standard Double Tree hotel. I will not stay there again. The only good thing is that It was confident to the airport.
from boston,ma
Submitted on 12-09-2016
Upon arrival, they were unable to find my reservation even though I had a confirmation & yes I am a rewards member. I found dirty laundry from the person before me. . . was moved to another room that was musty and safe not working. Came back to room after dinner after reporting issues and my room a/c hardly working (over 90 degrees outside) and carpet was wet and stained and moldy smell was still present. Moved to another room - no hot water. . moved again finally a/c working and room smell ... Read more
from Lincoln, Nebraska
Submitted on 13-09-2016
This property, near ORF was convenient. The staff is great, friendly and service-oriented. Breakfast and other food was great. The property is dated, though and rooms are in need of updating. Noise from the hallway and an adjoining room meant our sleep was disturbed
Submitted on 13-09-2016
I wish I could figure out what the deal is with the Double Tree chain. It use to be a higher end hotel but now I think it's between a Hampton Inn and a Garden Inn. This hotel is no different. Value was okay for my dollar but the hotel outside of the lobby area felt old. The sink in my bathroom was so low it was uncomfortable trying to shave in the morning because I had to lean so far over. Also the elevator on the left wasn't working properly. And lastly I just found it odd that the hotel restau... Read more
from United States
Submitted on 13-09-2016
When we walked in the hotel looked very nice... until we hit the elevator, it sounded like it was about to break down then the halls looked run down and the carpet to the room was old and rugged... when we entered the room the bathroom smelled like mildew and the beds looked not to have been cleaned there where stains on the white sheets and when I called the manager to fix the problem she was very rude...needless to say we cancelled the next night and went somewhere els I was very upset about ... Read more
from Merrillville, United States
Submitted on 13-09-2016
The overall service was great! Just a heads up... If a young lady at the front desk tells you that the courtesy van can't take you up the street to Walgreens, or Walmart... SHE'S LYING... Breakfast was great and the room service staff is 5star quality...
from Shawnee, Kansas
Submitted on 16-09-2016
Lobby was beautiful. Staff was nice. Indoor pool and hot tub were good sized. Outdoor pool appeared closed for the season. Room was a bit larger than standard. Bathroom was more than adequate. Overall, very nice hotel for the price.
Submitted on 16-09-2016
Even though the staff were very nice at the hotel, the hotel was dirty. the rooms were poorly maintained, scratched broken furniture, stained carpet throughout the hotel. pungent unclean odor in the room. I don't need fancy, but I need clean. Never, ever again.
from Gennevilliers, France
Submitted on 17-09-2016
The hotel is crumbling down, the lift is barely working, there was a piece of plastic in my quesadillas and we have waited 30/40 minutes to place an order, after rush hour. The paint in the bathroom is peeling down and the toilets take 5 min to reload. I won't recommend this hotel.
from richmond, United States
Submitted on 19-09-2016
MY wife and I enjoyed the service and helpful staff. The room was clean and very comfortable. We had a 5 star experience the accommodation were great. I cannot help but be impress by all the staff from the minute we arrived. It was a joy to stay at Double Tree.
Submitted on 19-09-2016
I arrived to the hotel five hours before my check in and they were able to check me in early. The staff was very pleasant. The also had a store in the back that sold jewelry, shirts etc... that i'd recommend to others
from Swansboro, North Carolina
Submitted on 20-09-2016
September 15 - 18, 2016, was the 46th consecutive annual reunion of my father's World War Two US Navy shipmate association, held at the DoubleTree by Hilton Hotel Norfolk Airport. We could not have picked a finer hotel for the reunion! The entire staff of the hotel from top to bottom all went out of the way to make us feel welcome and at home, and they treated our WWII veterans with the utmost respect and kindness. The rooms were all well apportioned, clean, and spacious, and were all taken v... Read more