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Country Inn & Suites: Newport News South, VA

Newport News, VA, US (PHF)

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Based on 328 reviews
This green hotel has 64 recently renovated rooms and suites, and is 100% smoke and pet free!
Room & Rates
1 King 1 Bedroom Suite - Country Inn & Suites: Newport News South, VA - 1

1 King 1 Bedroom Suite

All standard rooms come with standard amenities.
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1 King 1 Bedroom Suite Accessible - Country Inn & Suites: Newport News South, VA - 2

1 King 1 Bedroom Suite Accessible

All standard rooms come with standard amenities.
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1 King Guest Room - Country Inn & Suites: Newport News South, VA - 3

1 King Guest Room

All standard rooms come with standard amenities.
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1 King Guest Room Accessible - Country Inn & Suites: Newport News South, VA - 4

1 King Guest Room Accessible

All standard rooms come with standard amenities.
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2 Double Guest Room Accessible - Country Inn & Suites: Newport News South, VA - 5

2 Double Guest Room Accessible

All standard rooms come with standard amenities.
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2 Queen 1 Bedroom - Country Inn & Suites: Newport News South, VA - 6

2 Queen 1 Bedroom

All standard rooms come with standard amenities.
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2 Queen Guest Room - Country Inn & Suites: Newport News South, VA - 7

2 Queen Guest Room

All standard rooms come with standard amenities.
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Country Inn & Suites: Newport News South, VA
1069 J Clyde Morris Blvd, Newport News, VA US 23602


With a stay at Country Inn and Suites By Carlson, Newport News South, VA in Newport News, you`ll be close to Hampton Roads Iceplex and Virginia Living Museum. This family-friendly hotel is within close proximity of Patrick Henry Mall and John B. Todd Stadium.

Why Stay Here

  • Free Breakfast
  • Fitness Center
  • Business Center
  • Free Airport Shuttle

Resort Details

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Newport News? This hotel has facilities measuring 600 square feet (56 square meters), including a meeting room. A roundtrip airport shuttle is provided at no charge.

Accommodation Details

Make yourself at home in one of the 64 air-conditioned rooms featuring refrigerators and microwaves. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include complimentary newspapers and complimentary weekday newspapers, as well as phones with free local calls.

Restaurants, Lounges & Bars

A complimentary continental breakfast is served daily.

Based on 328 reviews
from Woodbridge, Virginia
Submitted on 21-05-2016
Chose this hotel for convenience to events I was attending and facilities available in the area. Close to local restaurants and convenience shopping. My second time at this hotel. Good value for money. Complimentary breakfast much appreciated.
Submitted on 23-05-2016
I found that it is pretty dingy and a bit dirty, and it is true that you can hear a lot of noise coming through the walls. Take a big fan to create white noise. The internet and breakfast are good, and the pool was fine for my kids. The TVs are also nice. I would say it's not a treat to stay there but it's acceptable.
from Sarasota, Florida
Submitted on 29-05-2016
The exterior of the building looks good as does the lobby and breakfast area. The room is where I had trouble. Although it looks like it had been painted recently, the sitting area, where you enter, looked dingy. The bedroom was at the back of the room with a door that separated it from the sitting area, allowing only limited natural light. The sitting area had two table lamps and a wall sconce but still seemed dark. Upon inspection the paint job was not of good quality. Some of the door ... Read more
from White Plains, Maryland
Submitted on 05-06-2016
Hotel was clean and aptly located on outside Newport News main strip. Room was clean and furniture in decent shape. Bedding and sheets were average but clean. Walls are paper thin so room not very quiet and not very conducive to good nights rest when you have noisey neighbors.
from Fredericksburg
Submitted on 06-06-2016
I enjoyed my stay except for the problems with the room keys during my stay. The floor in the room had some kind of sticky material on it near the bed area. Otherwise, the breakfast, comfort and most of the staff were friendly and helpful.
from Mountain Home, Idaho, United States
Submitted on 07-06-2016
For the past three years we have stayed at this hotel for 7 nights each time. The first year we had a suite on the second floor which was nice. The past two years we have had the handicap accessible room on the first floor. Not sure why we had this room or if it was due to our length of stay as we didn't need this type of room. The first night we slept on the sheets but wanted fresh ones as they were a little stale. After that we didn't care about new sheets but did want fresh towels. We c... Read more
from newport news, United States
Submitted on 22-06-2016
It was the worst stay in a hotel from check in to check out. A booked 3 night stay, ended in a 1 night stay. Terrible customer service. The rooms were dirty, The bedding was stained. There was a moldy smell about the room. A real creepy feeling.
Submitted on 22-06-2016
The hotel is run down and in desperate need of an overhaul.The carpets are old and dirty. The rooms smelled musty and moldy. The front desk staff were friendly and helpful when we complained aboutthe snoring next door keeping us awake.
from Stafford, Virginia
Submitted on 27-06-2016
The room we were given was literally crawling with ants. There is no way housekeeping could have missed this. We had to scramble late at night to find another hotel in the area. We only found another room due to a cancellation at another hotel.
Submitted on 27-06-2016
We were staying at this hotel for a gymnastics camp for our daughter. We checked in a 4pm and went to dinner came back to the room and took the kids to the pool. The hot tub was green, and running and not covered, the tile in the pool room had a slime film around on it, and finally the pool did not have any chemicals. We only stayed there for 20 minutes then headed back to our room. The beds were not made, just the comforter tossed over the sheets, the floor hadn't been vacuumed, the bed ski... Read more
from Georgia
Submitted on 28-06-2016
I recently, back in February 2016 booked a room for 3 days on government travel. As so many times in the government travel dates, times and location changes because of the mission. I was not aware that I had two reservation in there system. What have was one reservation was cancelled and the other reservation wasn't. I feel that I should have been notified through e-mail or when I called to cancel the reservation I was told that it was canceled and I assumed I was canceling the reservation that ... Read more
from Lexington, United States
Submitted on 29-06-2016
Beds are uncomfortable, bedding is old, a/c rattles the windows when it runs, and the trash truck comes at 4:00 am. Hilton should be ashamed to be associated with this hotel. Not a place for sleep or rest!
from Defiance, Missouri
Submitted on 30-06-2016
When we checked in to our queen SUITE we found the pull out sofa covered in stains. When we pulled out the sofa it was broken and being held together with coat hangers. Night manager said he'd bring a roll out bed. After waiting over an hour told him to forget it.
from Jacksonville, North Carolina
Submitted on 03-07-2016
I've been to worse. The hotel is in need of updating. Stains on room carpets, stained hallway carpets, loud heat and air units, and crazy layout in the hot tub room. The staff was really nice but the overall quality was kinda dirty and outdated. Our original room had a messed up door lock so we were upgraded into the hot tub room that was really large with an old style giant hot tub sitting next to the bed. The TV in the room worked fine but the remote wasn't programed to the TV right so I had t... Read more
from Lawrenceville, Georgia
Submitted on 08-07-2016
I have stayed at MANY Country Inn this was by far the WORST: This was a 4th of July vacation for me and my family. Turn out to be VERY frustrating. Check in the room the smell was horrible, the lock broke on the door; then the worst part the toilet over flowed water everywhere (this all happen within 30mins). So we had to pack up and move to another room. Got in there smell was the same the room right by the Ice machine that went on ALL NIGHT. No fridge was in the room it was total missing was t... Read more
from Midlothian, Virginia
Submitted on 10-07-2016
Clean and comfortable in a quiet and safe environment. Good hot breakfast with something for everyone. Didn't take advantage of the amenities but looked very nice. We left the beach and were heading to Water Country, great 1/2 way point.
from Upper Marlboro, Maryland
Submitted on 01-08-2016
My family checked into this hotel on Friday evening July 29th for a two night stay. There were 4 towels and 2 wash cloths in the room for a family of 4. We requested additional towels and wash cloths for our stay and received them. Unfortunately while we were out at the beach for the day on Saturday, our towels and wash cloths were removed and we were left with again 2 wash cloths. When we requested more we were told that they would be available in 2 hours. By the time we returned from din... Read more
Submitted on 01-08-2016
This is a terrible hotel. Stained bedclothes -- when we asked for new, were told that "head of housekeeping" would come and see why -- never showed up. No toilet paper in the bathroom. Asked for more towels, never received them. Mysterious white powder all over sofa. Overall very dirty room -- giant rip in dustcover of bed. No help at all from hotel staff. AVOID THIS PLACE!
from Green Bay, Wisconsin
Submitted on 02-08-2016
My husband and I travel a lot in summer and we always try to stay at Country Inns and Suites, however this one was such a let down!!! The room was not clean, I wiped cobwebs from the walls, there were not any tissues in the room, we stayed for three nights asked for replacement, the excuse was the "truck did not come". Each morning when our room was made up the housekeeper took our towels, great...but never replenished them, each day I had to go to the front desk and ask for towels, the excuse.... Read more
from Fruitland, Maryland
Submitted on 07-08-2016
Let me start off by saying wshoule have used this hotel several times over the past 6 years and can say it is heading in the wrong direction. Rooms smelled of smoke despite being non smoking hotel. Desk clerk just shrugged his shoulders and said hotel was sold out. Parents stayed in room across from us and had no towels or tp. When they asked for the tp were told by same clerk they did not have any. They left after first night and did not stay a second. Room had badly stained carpets to go alo... Read more
from Falls Church, United States
Submitted on 08-08-2016
The staff is awful. They did nothing to help. We had to ask for towels both days. And they were grudging given to us. The room smelled so bad we had to buy an air freshener. The room was in disarray. The phone and alarm clock did not work. I went down to complain and the desk clerk was more interested in her call than listening to what I had to say. So when I asked for the manager to complain, I got a response of I didn't do it, I just work at the desk.
from Jacksonville,NC, United States
Submitted on 12-08-2016
Upon checking in we didn't take our things in right away, instead dropped by the grocery store across the street. When we came in a little later and went up to the room we get into the room and begin to put away our things. First I went to the rest room and we had less then a quarter roll of toilet paper and no new one. Then I went to put the food in the fridge and it was hot because the freezer was frozen over, finally the cable did not work on the TV. I went downstairs to inform the staff and ... Read more
from Fredericksburg, United States
Submitted on 23-08-2016
Not good at all. Room and bathroom was dirty, & stained, bugs in shower. Look really old, and need lots of work. Not good. Not good. Ac did not work right. not good. Hotel need to be updated. Not good at all.
from Easton, Maryland
Submitted on 07-09-2016
Courteous staff, but dingy and shabby furnishings, uncomfortable mattress and no wi-fi in room. Free breakfast, but low budget. Smokers by the front door. We have stayed here several times but it keeps declining.
from Newport News, Virginia
Submitted on 26-09-2016
I love this hotel, it's always clean, comfortable, well lit, and I love the air conditioning. The pool is always great and the fitness room as well. It has vending machines and a great breakfast in the morning. Checking in and out is easy and fast.
Submitted on 03-10-2016
This is a little gem tucked inside Virginia Beach/Norfolk area. Good location for tourists and business travelers alike as it is close to the main highways. Friendly atmosphere generated by the hotel staff. Although a chain hotel, feels homey.
from Maryland
Submitted on 16-10-2016
Stayed 6 months ago and but tub was broke pool area not clean. Hot tub still broke after 6 mos. pool area cold. Had to move last vist 3 times. Room dirty and tv on in first room. 2nd room tv was broke . 3rd was across from elevators and at 4am trash dumpsters were being emptied at a loud noise of bang, bang, bang. Window looks at the back area of the strip mall. Needs privacy fence.
Submitted on 16-10-2016
I look to stay at Country Inn's because I have found them to be clean & in good shape. There was nothing horrible at this one, just not up to their standards. Carpets were stained, as well as the curtains, cabinet where fridge is was broken. There was a locked closet in the room with a vent on it, I'm assuming a utility room, the vent was covered in a thick layer of dust. It definitely needs some updating, I don't think it was worth the price.
from Baltimore, United States
Submitted on 23-10-2016
Outdated hotel, no glitz or glamour. Breakfast serves very average food, no real fruit, no yogurt. I don't think the eggs were real eggs. Cramped area for eating, navigating around. Pool was teeny tiny.
from Huntington, New York
Submitted on 25-10-2016
Booked this hotel because we have stayed at other CI&S before and staff & hotel was fabulous; not so at this hotel; when I checked in fri, oct 14th the air conditioning was not working; asked woman at front desk at 5pm if someone could check it; she said she would "try but not likely because it was the weekend?!" Got back to our room at 8pm & it was 90 in room; had to beg her to switch us to another room which she did so begrudgingly after asking me how much we had used the room?! Did switch to ... Read more
from Franklinton, North Carolina
Submitted on 31-10-2016
The location of the hotel is very convenient, close to the interstate. The staff is very nice. The hotel itself needs to be updated. The room was clean, however the bed was hard and lumpy. The breakfast wasn't bad it was different each day.
Submitted on 13-11-2016
This hotel has an horrible odor. Carpet and furtive dirty hot tub was out of order . The fitness equipment broken. Food was terrible . Although the customer service wasn't bad. I would not stay again.
from Lebanon, United States
Submitted on 14-11-2016
My wife and I have 4 kids and we were invited to a ceremony in Virginia so we took advantage of the time to get away with out our 4 sons for the 1st time in 20 years. We got the Suite with the Whirlpool Jacuzzi for 2 in and had a great time. It was a little pricey but we both agreed that it was worth it. The hotel was very nice and clean and it was in a nice location with nice restaurants and stores nearby.
from Virginia
Submitted on 19-11-2016
I booked as soon as my Yorktown hotel had a busted water heater and could not accommodate the same type of room. I spoke with Angel, and learning of my need to now de-stress and get back to my writing, she was very personable and helpful not only checking me in, but checking my room to make sure I was satisfied. That was above and beyond customer service. The hotel was more accommodating to my needs than my original hotel. I lost my water view, but was relaxed enough to hammer out 8 pages of my... Read more
Submitted on 23-11-2016
I was trying to call to check if we could check-in, after being told at 10:45 am, too early to check in. After driving 12 hours. They do not answer the telephone at their main number. Have called 5 times, no answer