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Hampton Inn Richmond West

Richmond, VA, US (RIC)

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Based on 624 reviews
The Hampton Inn Richmond-west is northwest of downtown Richmond, located in henrico county. It is located in innsbrook, richmonds largest office park,
Room & Rates

1 KING W/ SOFABED NONSMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WORK AREA-WATERPIK SHOWERHEAD
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1KING STUDY SOFABED NOSMOK

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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1 KNG ACC TUB SOFABED NS

REFRIGERATOR/HDTV/FREE HI SPEED/LAPDESK, FREE HOT BREAKFAST/WORK AREA
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1 KNG HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FRIDGE/FREE HI SPEED/FREE HOT BREAKFAST
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2 QNS HEARING ACC NOSMOK

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FRIDGE/FREE HI SPEED/FREE HOT BREAKFAST
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1 QN ACCESS TUB NONSMOK

REFRIGERATOR/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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1 QN ACC ROLLIN SHWR NS

REFRIGERATOR/HDTV/LAPDESK/WORK AREA, FREE HIGH SPEED/FREE HOT BREAKFAST
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1QN MOB/HEAR ACC RI-SHW NS

VIS FIREALRM/DOOR/PHN ALRT/HDTV, FRIDGE/FREE HIGH SPEED/HOT BRKFST
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2 QUEEN BEDS NONSMOKING

FREE HI SPEED-LAPDESK-CURVED SHOWER ROD, WATERPIK SHOWERHEAD
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Hampton Inn Richmond West
10800 W. Broad St., Glen Allen, VA US 23060

welcome to the Hampton Inn Richmond-West.From its active business community to its noble and fascinating history, Richmond has something for just about everyone. The Hampton Inn® hotel in Richmond-West puts visitors close to all the action of Virginia's capital city. Enjoy the massive shopping in town. Take in a little theater, or visit one of our prestigious museums. See where America's Revolution took shape and Patrick Henry cried, "Give me liberty or give me death!" Visit the many battle sites that marked the time our city spent as the capital of the Confederacy.It's all just minutes from our hotel in Richmond. So come visit us at the Hampton Inn hotel in Richmond-West. You'll be amazed by the variety of activities in a town that has been enchanting visitors for generations.services & amenitiesHere at the Hampton Inn Richmond-West, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional.Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & events* Local restaurant guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 624 reviews
from League City, Texas
Submitted on 18-05-2016
We were struck with the high degree of extra service we received from several people. Cookies were plentiful when we arrived. On request, scrambled eggs and cheese were cooked without bacon (the breakfast bar had scrambled eggs with cheese and bacon), and I was asked whether they could do anything to help improve my stay, just because I was not smiling. The room was spacious, although we missed having a freezer with the in-room refrigerator. The location was convenient to our visit to downtow... Read more
from Dayton, Ohio, United States
Submitted on 18-05-2016
We thought this was the best Hampton Inn we have stayed in. Good Breakfast with choices. Clean, quiet rooms. Friendly and helpful staff. We think you will enjoy it for a mid-priced Inn. Several places to eat within easy walking distance. Nice location.
from Raleigh, North Carolina
Submitted on 23-05-2016
This place is always busy so make sure to get your reservation in time. Love the location, just older Hampton Inn. I have stayed here prior, but will probably try one of the newer locations next time.
from Murfreesboro, Tennessee
Submitted on 25-05-2016
This was a typical Hampton Inn. It was great! The staff was friendly and helpful. The rooms were clean and comfortable. The breakfast was good. The lobby was open and comfortable. Another great experience at a Hampton Inn.
from Athol, United States
Submitted on 25-05-2016
Reliably clean and comfortable, this Hampton Inn was another positive experience. The property was relatively new, and was well managed and maintained. Located well off the highway, the area was quiet and restful, yet access to Rt. 64 was only minutes away. I would definitely stay here again, and would recommend to anyone traveling for business or pleasure in the Richmond VA area.
from Virginia Beach, Virginia
Submitted on 30-05-2016
This property never ceases to amaze me. I love staying here! The staff is always welcoming, the room is very comfortable, and the continental breakfast is outstanding. This location is centrally located to tons of great places to eat as well.
from Fairmont
Submitted on 31-05-2016
I was pre checked in. Given Hilton honor welcome. At breakfast , was given a to go snack for my trip. Breakfast was great. Rooms were very clean. Lobby was well kept. Great location , to interstates. Will stay again.
from Woodbridge, Virginia
Submitted on 05-06-2016
Great Hampton Inn. Ample parking. Near Short Pump shopping center and places to eat. Easy access Fm I-64. Quiet location with some business establishments and nice restaurants. West side of Richmond, Virginia which has built-up of facilities of less of 10 years of age.
from
Submitted on 05-06-2016
This place is amazing. We travel a lot as a family with the opportunity to stay at 4 and 5 hotels often through work. We randomly popped in here as a resting spot midway through a long family road trip and were able to check in early in an open room. And we're so glad we did! Most comfortable beds (with fluffy, freshly cleaned bedspreads) immaculately clean, and most telling of all-- a staff that was thoughtful, happy, and took genuine pride in doing everything well. The free breakfast was impre... Read more
from Haymarket, United States
Submitted on 06-06-2016
I stay at this location around a dozen times a year for a very good reason, great location, great staff and a great hotel. The location near I 64 and 288 allows me to travel to numerous locations in the greater Richmond area with ease and near a bountiful supply of excellent resturants
from Charlotte, North Carolina
Submitted on 11-06-2016
Good service, Nice clean and quiet room, friendly staff from the front desk to food service to housekeeping. There are also really good breakfast choices. Highly recommended and we will definitely stay here again on our next trip to Richmond.
from Rock Hill, United States
Submitted on 13-06-2016
This is the best Hampton we have stayed in so far. Great trip! The bed was so comfortable, no morning backache. People were all so very nice. We had several rooms due to a wedding and all were great! We would highly recommend this hotel to anyone traveling in this area.
from Orient, Ohio
Submitted on 17-06-2016
I can't complain at all! It was very clean and one of the nicest I've stayed in. Staff was kind and the room was perfect for my two little ones and I. The complimentary breakfast was perfect! I would definitely stay here again!
from
Submitted on 18-06-2016
Nice location..Sheets were not cleaned, had to call front desk upon my arrival and housekeeping came up changed th bed and cleaned restroom, I think this room was forgotten to get cleaned in the morning, but after that it was okay, just disgusted I had to come into a dirty room
from Southampton, Pennsylvania
Submitted on 20-06-2016
I've come to stay at Hampton Inns whenever possible and this one was no exception. Easy to get to, reliable service and room quality. Location was nice in that there were several dining options within walking distance, a big plus for us since we were just over-nighting on our way from Monticello to Charleston.
from Conover, North Carolina
Submitted on 29-06-2016
We stayed at a great hotel when we traveled to see our niece get married. Bride's family received a great discount for guests traveling in for the event. Hotel was very clean. We really liked having the complimentary breakfast because we had to leave early in the morning for the wedding.
from ISLE OF WIGHT, United States
Submitted on 29-06-2016
The hotel and it's staff is outstanding. The rooms are cleanly and well kept. The breakfast is fresh and well stacked. All of the staff is pleasant and eager to please. I stay here often and come back for a reason
from Charlotte, NC
Submitted on 30-06-2016
This Hampton Inn is perfect for business travel to the west Richmond area. The rooms were clean and just as expected for a Hampton Inn. Quick access to several major highways is a benefit. There are restaurants within walking distance which is a bonus. I would recommend this property.
from Waterbury, CT
Submitted on 02-07-2016
Booked this hotel last minute via Hotels.com as we were traveling from CT to SC. We typically do a "straight through" drive, but after hitting severe weather and traffic delays, we decided to split up our trip. I booked around 11pm online, and decided to call and let them know we wouldn't be arriving until around 2am. The hotel representative realized that we would need a different room type, since we are a family of 5 (and a double queen room couldn't accommodate a roll away bed) and gave us a ... Read more
from Gainesville, Virginia
Submitted on 02-07-2016
Stayed here for four nights due to my son attending a day camp at the University of Richmond. The hotel is in a great location, easy access to I-64 and many shops and restaurants. The property is very clean both inside and out. The breakfast area was extremely clean and well stocked. A few mornings we received a bag of extra waters and fruit, which came in handy. The outdoor pool area was enjoyable as it was in a garden like setting. Comfortable seating around and a bucket of cold waters ava... Read more
from Vienna, Virginia
Submitted on 05-07-2016
As usual, the Hampton Inn was clean and well-run. The price was very reasonable. Complimentary breakfast is a great value, and the location was close to the center of Richmond. The fountain out front is a nice touch!
from south
Submitted on 06-07-2016
This is an average Hampton, not new. Clean. In a great location if you are touring Richmond and Washington DC. The area is good and located with lots of businesses and office buildings. 10 to 15 minute drive to Richmond. Easy access. Small breakfast area and was crowded because this hotel was busy. Must have been filled up because it was hard to find a parking spot in the evening. We had brought some popcorn with us but could not use it because there was no microwave. Pillows were flat but room... Read more
from Albuquerque, United States
Submitted on 10-07-2016
This hotel is located by a nice corporate park which is good for jogging and strolls. Our room was very nice and comfortable. The staff is helpful and the breakfast is very good. There is coffee and cookies. It was a good value. This is my second stay at this hotel and I highly recommend it.
from New Oxford, United States
Submitted on 10-07-2016
This is one of the few Hampton hotels that recognize me as a priority club member. I am at the lowest level since retiring but it doesn't matter here. I am always welcomed back and immediately offer water. Will always stay here when in Richmond - unless I travel with a dog (lol)
from Gainesville, Florida
Submitted on 11-07-2016
We arrived late and exhausted. Tony checked us in efficiently and ensured we knew to contact him if we needed anything. He had already checked in several others from our group, so he proactively told us what time we should leave in the morning, accounting for Monday morning traffic. He also,let us know that bag breakfast would be available to grab and go. The bed was comfortable. My one complaint is that the smoking area is at the front door. In less than 10 minutes of checking in, our car ree... Read more
from
Submitted on 13-07-2016
Just like most Hampton Inns, this one was great! Clean and up to date. Friendly staff and good breakfast! Great location to see things in Richmond! Room was very comfortable and the pool was outsides and fun.
from
Submitted on 14-07-2016
After a terrible VRBO experience, we left that house and fled to this Inn & Suites. It ended up being a wonderful place to lay our heads for two nights. It was very clean and the staff was very friendly. They had a good assortment of food to choose from. Would stay here again if I were in the area.
from
Submitted on 14-07-2016
We were very pleased with the experience we had there. The staff were very friendly and went above and beyond what they had to do. The room was clean and the bathroom was clean with sufficient supplies. The kitchen people were extremely pleasant and also went out of their way to help. Over all it was a great experience and I would stay there again !!
from Mount Juliet, Tennessee
Submitted on 14-07-2016
Great location and hotel. Room clean and comfortable. Hot breakfast and really good coffee a plus. They even give you little goodie bags with fruit and water in them when you are finished with breakfast to take with you for the day. The check in process was quick and easy, especially with the great HHonors app. Price for the room was extremely reasonable. Definitely recommend this property and will return again when in the area.
from Hot Springs, Virginia, United States
Submitted on 19-07-2016
The staff at this Hampton Inn is unfailingly friendly and always helpful. They are also well-versed on where one might shop for certain items, or find a great restaurant. The complimentary coffee is quite tasty, and the to-go bag of breakfast treats and fruit is a welcome surprise. It was 96 degrees when I checked in that afternoon, and the first thing the desk clerk, Tony, did was offer me a cold bottle of water. Then, he offered to unload my car and brought my luggage to my room. I just won't ... Read more
from Fairfax, Virginia
Submitted on 20-07-2016
Terrific staff that was both friendly and helpful. We booked two nights but ended up staying a third because it was such a pleasant stay. We really enjoyed the getaway here. I highly recommend this one to anyone needing a place to stay.
from Sudbury, Massachusetts
Submitted on 24-07-2016
Rooms (2) were spotless! Beds were comfortable. We arrived late (11:00 pm) - front desk staff was very friendly and helpful. I was afraid there would be no decent place still open to eat, other than fast food. The front desk staff referred be to a fantastic diner right near by. Complimentary breakfast in the morning was fine for a quick bite to get back on the road. Breakfast buffet was kept filled right up until the 10:00am closing. It was a little bit further off 95 than I realized when ... Read more
from Greensboro, NC, United States
Submitted on 24-07-2016
I usually stay at this Hampton Inn every two weeks for business. The rooms are always very clean and smell great. The staff is always very pleasant and helpful. Fresh baked cookies are always a nice treat in the evening. Very convenient location right on West Broad, Innsbrook area, and only a couple minutes from I-64 and Short Pump. Usually the least expensive hotel in the Hilton chain in the Richmond area. I will continue to stay here when I come to Richmond.
from
Submitted on 26-07-2016
First time I have stayed here and I will plan to stay every time I'm passing thru. Good price and great quiet location just a few hundred feet from I64. Sets back from the road in a beautiful wooded location with a small shopping center with nice quaint restaurants close. My comments to the clean rooms, common areas, pool, and landscaping. Great friendly professional staff. (Please relay this to your staff on duty when I checked in between 2-3 p.m. on July 24.)
from Roanoke, VA, United States
Submitted on 27-07-2016
The location was ideal. It was close to restaurants and great shopping. There were great walking trails and parks nearby. The hotel was nice with great staff and spacious rooms. The Internet connection was lacking in reception but it was free.
from Allentown
Submitted on 28-07-2016
Location is clean and welcoming! Breakfast was fresh and replenished frequently. Front desk staff was friendly and professional. Room was comfortable and air conditioning was much needed. Thank you very much for a great experience.
from Niagara Falls, Canada
Submitted on 28-07-2016
- This hotel was reasonably priced for what you got. It also included free wi-fi that worked great and free parking in a safe well lit lot. - The hotel is very easy to get to from the street. - The beds were a dream! So comfy. - The bathroom was nice and big and spacious and clean. - We had a room right off the elevators but we did not hear a thing all night. We were on the 3rd floor. Only complain is that elevator was very small and very slow. - Breakfast was delicious except for their egg... Read more
from Mooresville, North Carolina
Submitted on 31-07-2016
I had very unpleasant check-in. Fitness center opens only at 6 am which is VERY late for business travelers. Room I stayed was dated and not very welcoming. Towels were old and rough to touch. No laundry machines for guest laundry.
from Alingsåa, Sweden
Submitted on 05-08-2016
we enjoyed good attention from the staff, the hotel has a decent pool and staff provided great service from check-in, cleaning, advice, to check-out. located in nice area with access to shopping and food/restaurants, fast travel by car into Richmond.
from
Submitted on 06-08-2016
This hotel has nice rooms with very comfortable beds. It offers a free delicious breakfast daily. The location is convenient and close to everything. The 7- eleven that is just steps away is a plus. The hotel is nice and quiet even though it seems to be in a busy area.
from Brookline, United States
Submitted on 08-08-2016
This hotel is located in a business district and it was great for my family with two teenagers. The atmosphere was more formal but comfortable for us. About 20 minutes to Kings Dominion but that was not a problem. Very clean room, bathroom, pool area, and lobby. We were very satisfied with the staff and hotel. If ever in the area again will definitely go back.
from Montreal
Submitted on 10-08-2016
hotel excellent et service perfect Gladys at breakfast was perfect. Room are perfect and very quiets. Breakfast was excellent and the service offered was excellent. we found excellent restaurant just near of the hotel we went to the restaurant just walking
from Salem, Virginia
Submitted on 04-09-2016
Needed a great hotel near family. This is the best. I would highly recommend. Close to many areas on this side of Richmond. Safe area and wonderful staff. The rooms are immaculate and the beds are very comfortable.
from Miami Beach, Florida
Submitted on 04-09-2016
Driving up to Ny, i needed a place to sleep for the night. I turned off and decided to gamble on the hampton inn. Check in was quick, except the girl behind the counter gave me the wrong room number, she felt terrible and fixed it asap. room was ok, although, oddly enough the washcloths were wet. bed was comfy, a/c was noisy.parking was not fun
from Fairfax, VA
Submitted on 05-09-2016
This hotel served my needs for a quick overnight stay. The hotel and room were clean and tidy. The location is in a quiet office park kind of area. Breakfast was standard Hampton Inn. With that said the hotel had a very dated feel to it like it needed a renovation. It also reminded me of those business hotels that feel like they only have to go so far in terms of standards because everything the guest pays is on an expense account. I'm not sure how this Hampton Inn won a high award as I have sta... Read more
from Waynesboro, Virginia
Submitted on 05-09-2016
Great hotel, close to the West End (Short Pump), as well as ball park, civic center, and downtown attractions. Many restaurants in walking distance. Quiet neighborhood. Staff very friendly and helpful.
from Leesburg, Virginia
Submitted on 07-09-2016
Everything was nice and clean and the cleaning and breakfast staff were exceptionally friendly and helpful to all guests. Check in and check out were super efficient. If I was in the area again, I would definitely choose this hotel.
from Ormond Beach, Florida
Submitted on 11-09-2016
Ashley, Tony, breakfast staff, all others really do their best to make your visit nice. Everything clean. Easy check-in and check-out. Not too far from downtown. Be careful to watch out for Virginia drivers--they squeeze in as you leave room between cars=very scary.
from Edgewood, Maryland
Submitted on 12-09-2016
Rooms are clean. Front desk is courteous and polite. Bathrooms are clean. Parking was no issue. Ample parking. Breakfast was nothing to write about of you need something quick. A Silver Diner is right next door out you want a full breakfast. I went. It was really good. Hotel has coffee all day in lobby and cookies and fruit in the evening. Warning... This place is not that easy to find. It's of the main road and no sign to tell you where to turn. It's really confusing. That's the only gri... Read more
from Coeburn, Virginia
Submitted on 13-09-2016
The staff is always friendly and helpful. Breakfast is good. Rooms and facilities are immaculate! Since I'm usually only in town for a night or two, I haven't used the pool or exercise facility. It's close to Short Pump Mall with several dining options close at hand.
from Saint Augustine, Florida
Submitted on 15-09-2016
Nothing fundamentally wrong with the room. It was clean and generally comfortable. Staff was friendly. What I missed (and this may be the niche difference between Hampton and Hilton Garden) is the lobby where there is a place to comfortably sit and relax with a glass of wine, TV and nibbles. The lobby here is very small, and sitting in the evening would have made me feel like I was sitting in a lobby rather than sitting in a comfortable gathering room, as in the Hilton Garden It was disappoi... Read more
from Virginia
Submitted on 18-09-2016
We were on the 5th floor, there was absolutely no signal for the wifi, couldn't connect at all. No other problems but the wifi. Breakfast was great, service was great, everyone was very accommodating, very quiet floor, no complaints except for the wifi.
from Western New York
Submitted on 19-09-2016
Back in 2012 I wrote a review of this hotel that extolled it's virtues. See: https://www.tripadvisor.com/Hotel_Review-g57768-d110596-Reviews-Hampton_Inn_Richmond_West-Glen_Allen_Virginia.html It was an incredible place with service you would not believe. What was going on at that time was that there was a spirit that seemed to infect every employee that I ran into who wanted to make your stay the best that it could possibly be. I traveled through Richmond last year and was unable to book ... Read more
from
Submitted on 19-09-2016
This is a very good location and enjoyed the stay, very clean and the breakfast was enjoyable. Staff was courteous and helpful. Was in the area to attend a concert but will stay here again if I close by.
from Bristol, United States
Submitted on 19-09-2016
The hotel is located in a convenient location. Staff was very helpful and attentive. The breakfast area was well stocked and staff were attentive. The room was very clean and toiletries/linens were well stocked/ replenished. The pool was nice and clean.
from Charlottesville, Virginia
Submitted on 23-09-2016
I was checked-in promptly without delay. I was provided my key to the room and received my welcome snack as a loyal Diamond member of Hilton Honors. The elevators were a bit slow. Once I arrived to the room-I noticed it was a dated but not bad. The television was great with a variety of different channels. The bed was comfortable. I woke feeling well rested and ready to conquer the day! If in the Glen Allen/Richmond area I would recommend this property. Why stay anywhere else but with the... Read more
from Rocky Mount, United States
Submitted on 23-09-2016
I travel throughout the Southeastern US regularly for business. This Hotel is one the best and I will always book here when in the Richmond area. The staff is very friendly and all of the accommodations are in excellent condition
from Alexandria, Virginia
Submitted on 26-09-2016
I'm part of the HH family and this hotel was just OK for me ..I felt it was a little dated although they renovated recently hto improve appearances ..our room was a rather comfortable stay as Hampton beds always deliver comfort ..however the room was not give me that fresh smelling ,,cozy feeling that I'm used to in the Hilton family ! as a matter fact my room was not cleaned as well I found skittles under my bed and a dirty tissue under my mattress side of bed!I did however make it known to t... Read more
from Albany, Ga
Submitted on 29-09-2016
I loved the bed! Best night's sleep in a long time! Breakfast was great! Gladys was helpful and so nice. I love the waffles at Hampton Inn. This motel is close to restaurants and shopping. The staff was helpful when we asked for good places to eat.
from
Submitted on 05-10-2016
In town for two nights on business trip. Hotel was only about a mile from where I was working. More than adequate free self-parking. There was a nice convenience store that was immediately adjacent to the property. Many nicer restaurants within 1/2 mile of the location. Had a king room on the third floor. While my room was right across from the elevator, heard very little noise in the hallways. Bed was comfortable and room was more than adequate with an good work space. Wifi internet wor... Read more
from Lexington, Kentucky
Submitted on 10-10-2016
We've stayed at the Hampton Inn Richmond-West before (a couple of years ago) and again found it to be convenient, comfortable and quiet. The staff couldn't have been friendlier. The breakfast staff even came around to our table to offer us more food and coffee and clear our table. i can't recall where that's ever happened! And Tony at the front desk was friendly and helpful. The Silver Diner is practically next door, and proved to be a great spot for dinner. Only downside: Our room could use a b... Read more
from Vienna, Virginia
Submitted on 10-10-2016
Hampton always presents good value for money and this one was no exception. The hotel was clean, comfortable and convenient to travel on Rte 64. The staff even went beyond the usual Hampton experience by offering warm cookies on check in. A staff member also circulated at the tables for breakfast asking if we would like anything else and if the food was fine. I would stay here again, if in the Richmond area.
from Mocksville, North Carolina
Submitted on 12-10-2016
Excellent accommodations. Very comfortable bed, good coffee available. Friendly staff. Reasonable rates. Clean. Lots of free stuff in room - shampoos, soaps, etc. The alarm clock clock was easy to set.
from Lynchburg, United States
Submitted on 12-10-2016
Clean, close by to dinning, shopping. Great area to walk, shop, dine, close to bars, and sight seeing. Only minutes from downtown Richmond and more areas. Some of the best spots are within walking distance, or a short cab or uber rider
from Sarasota, Florida
Submitted on 15-10-2016
I have stayed here many times over the past few years but many times this summer. This is one of the nicest Hampton Inns I have stayed in and I can't say enough about their staff at this location. They are always friendly and greet you as you come and go. The breakfast ladies work hard and are smiling in the morning which is a nice touch. At times they walk through the diners and give you a bottle of water and piece of fruit to go. These are nice little touches that you don't get in other locati... Read more
from New Wilmington, Pennsylvania
Submitted on 15-10-2016
Super friendly staff that went above and beyond. Very clean and modern accommodations. Make sure to ask for a non-adjoining room. The noise transfer isn't good. Overall this is a great location. I stay here at least 10-15 nights per year. I continually stay at the same place because it is a great "top of the line full package."
from morocco
Submitted on 15-10-2016
I contacted hotel via phone to see if I could get a better room rate than what I found on internet. The woman who answered the phone was friendly and professional, she provided me a cheaper rate than what I had found. I appreciated the clean room, welcoming staff warm cookies, and extensive self serve breakfast. The most remarkable "event" was watching a female staff member help an older woman carry her breakfast to a table. (Saturday October 15) The staff member then made eye contact with me,... Read more
from Alpharetta, Georgia
Submitted on 17-10-2016
Over a weekend, the small breakfast area was standing room only. People had to eat in their rooms because no tables available. The layout was horrendous and when I mentioned the overcrowding and the need for a bigger breakfast area to the clerk she gave a "smart" response of "We'll build a new one for you".
from Salem, United States
Submitted on 17-10-2016
Clean, efficient, reasonable. Safe. Easy to check in on-line. Staff was friendly and helpful. Conveniently located. Room was spacious and clean. Good places to eat and shop nearby. Varied breakfast selection. Cookies were available upon arrival.
from Roanoke
Submitted on 18-10-2016
I was on business so I have no complaints in price. The staff are great, both front desk and breakfast staff. My major problem with my stay was the bath tub and spiders. The breakfast was not good at all, other than that your average hotel.
from Frederick, Maryland
Submitted on 23-10-2016
Disappointed for being a HHonors member, and price paid. Location was nice. No Gluten Free Options for breakfast. We weren't welcomed as a HHonors member upon our arrival either. Needs work with staffing and accommodation.
from Greensboro, United States
Submitted on 24-10-2016
This Hampton Inn is my very favorite. Being away from home a week on business is trying to say the least. The staff helped to make this experience much more pleasant than it could have been. I love the clean and friendly atmosphere.
from Roanoke, Virginia
Submitted on 25-10-2016
My husband and I decided to take a quick trip to Richmond to visit friends. This hotel was in the perfect location for us to meet up with our friends. We then went to dinner nearby. Plenty of places to eat near this hotel. The hotel itself was clean and the staff was very friendly. We would use this hotel again on future trips to Richmond.
from Waldorf, United States
Submitted on 25-10-2016
I was skeptical about staying at this hotel because of a past experience I had at a Hampton Hotel. I am a HH Honors Member so I always stay at Hilton Hotels. I always read reviews and after reading the reviews on the Hilton (which is where I always stay) and this hotel, I chose the Hampton. I'm truly glad that I did! Not a 1 bad thing to say. Nice quiet area with plenty of restaurants and even some night entertainment. The staff was great, room was very clean, breakfast was free and good, ... Read more
from Hendersonville, Tennessee
Submitted on 29-10-2016
Stayed for business. This hotel is located in a nice business park area close to a number of restaraunts. The desk staff were helpful and courteous. The bed as usual was very comfortable! Will stay again when in the area.
from Nauvoo, Illinois
Submitted on 30-10-2016
After checking reviews we decided to stay at this Hampton Inn. Our room was comfortable and we slept well. Breakfast was the usual fare but the eggs were better than normal. Good place to stay. Definitely recommend this Hampton.
from Virginia Beach, VA
Submitted on 30-10-2016
We have been staying at Hampton Inns for many years, and we have always enjoyed our stays. The price is right, and we appreciate the discount for AAA and AARP. The front desk is always friendly and accommodating. We also enjoy the cookies they serve in the evenings! We also find the Hampton Inn mattresses very comfortable, and we are not going to order one for our home.
from Miami Beach, Florida
Submitted on 01-11-2016
No frills, hassle free, lots of self parking, comfortable beds, nice sized bathroom. Cable tv and heat. My room and bathroom were spic and span and was cleaned during my stay even though i didnt leave for the day until about 3pm. (Thanks Virginia!). No stray hair-- this is my worst fear about hotels. Nice check in staff even though it was after 8pm. The elevator is as slow as molasses and the wifi goes in and out. I enjoyed my stay and plan to stay here again when I come back home for Christmas.
from Newton, Massachusetts
Submitted on 04-11-2016
A delight to stay at the Hampton Inn in Glen Allen/Richmond. I have stayed there on a number of business trips to the area and the staff is always very welcoming and helpful. The rooms and common areas are generally clean and amenities are great. The hotel is conveniently located for my needs in the area and not far from the highway.
from Cocoa, Florida
Submitted on 05-11-2016
Stayed on night with some friends while traveling through. Lots to do in the area shopping, restaurants, night life. The staff was very friendly and accommodating. Rooms were clean and breakfast was very good.
from Thornton, United States
Submitted on 07-11-2016
The hotel was in a good location, just a couple miles from shopping, food, and movies. Although the room refrigerator did not work properly, it was my mistake for not mentioning it to the staff upon my arrival. Would have been nice to have cold beverages.
from
Submitted on 09-11-2016
During the stress of our son's wedding we could not have been treated more kindly and patiently then the staff at Richomond Glenside Drive. Takisha and Evelyn were the nicest and calming staff I have ever encountered. I will always stay at the hotel when I am in that area--and recommend it to anyone needing a place to stay in Richmond.
from Nellysford, Virginia
Submitted on 14-11-2016
ot was close enough to the dental school and has a great diner behind it that serves terrific food. The breakfast was excellent but I thought the room rate was very high for a roadside hotel. Overall it was a good experience.
from Como, United States
Submitted on 19-11-2016
This hotel has a very welcoming vibe. Check-in was a breeze and everyone we met was friendly. The room was great, with a sofa and a chair! That is something that is good for travelling couples. Everything was clean and the room smelled great. In the morning, a very nice continental breakfast was provided, having everything you would need to start your day off.
from Virginia, United States
Submitted on 22-11-2016
I've stayed at Richmond West for business on several occasions. The staff is always excellent and the rooms are tidy, comfortable and well stocked. The only downside to this stay was breakfast. It's normally tasty for a hotel breakfast but the eggs and sausage lacked a little on this trip. There were still plenty of other options so I left both days feeling satisfied.
from Philadelphia, Pennsylvania
Submitted on 24-11-2016
Stayed 3 nights on a getaway to visit friends in area. Hotel location convenient to great shopping, restaurants, and clubs as well as a (relatively) short ride to Richmond. Hotel room, lobby, and breakfast area very clean. Room included frig & coffee maker, but unfortunately, no microwave. All staff professional, personable, and helpful, especially Gladys in the breakfast area! Breakfast (included) was good, adequate, similar to other Hamptons. Exercise room small (typical). Overall great stay f... Read more
from Lynchburg, Virginia
Submitted on 29-11-2016
Thank you for a great stay. God Bless your staff. The place was amazing. The food was great. The staff were on point with all my needs. They took great care of us from the time we arrived to the time when we departure. Thanks to all that took care of me and my family.
from Myrtle Beach, South Carolina
Submitted on 29-11-2016
Have stayed with these folks many times before on Thanksgiving weekend. Always very friendly and accommodating. Love the location in this part of Richmond and look forward to many more visits coming up.
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