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Country Inn & Suites By Carlson, Chester, VA

Richmond, VA, US (RIC)

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Based on 380 reviews
This hotel is 100% non-smoking, and includes a complimentary breakfast buffet. It is also near several attractions!
Room & Rates
Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One King Bed, Non-Smoking, Accessible

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds, Accessible, Non Smoking (Guest)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Studio Suite, 1 King Bed, Accessible, Non Smoking

Studio Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

One King Bed, Non-Smoking, Accessible

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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One King Non Smoking Guest Room

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 1 King, Non-Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Guest Room, 2 Queen, Non-Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Guest Room, 2 Queen, Accessible, Non-Smoking

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Studio Suite, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Studio Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Suite, 1 King Bed with Sofabed, Non Smoking

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Room, Non Smoking, Microwave (Guest)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Room, 1 King Bed, Non Smoking (Guest)

1 King Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Room, 2 Queen Beds, Non Smoking, Microwave (Guest)

2 Queen Beds
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi and wired Internet access, 32-inch flat-screen TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, designer toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Country Inn & Suites By Carlson, Chester, VA
2406 W Hundred Rd, Chester, VA US 23831

Location

Right off of I-95 near Fort Lee, VA.

Why Stay Here

  • Free Full Breakfast
  • Free Wi-Fi
  • Free Parking
  • Business Center
  • Fitness Center 

Resort Details

Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless Internet access, a fireplace in the lobby, and a television in the lobby.

Accommodation Details

Make yourself at home in one of the 65 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fireplace in Lobby
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Laundry Services/Laundry Facility
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 380 reviews
from
Submitted on 02-05-2016
We arrived early for our reservation and it was though they were already prepared for us .We were given a room right away and the management Mr.Patel was very courteous and helpful .The staff was always asking if everything was as expected .The food at the breakfast buffet was an excellent meal . As we left the facility it was as if we were family they hated to see leave . I am sure on our next visit which is a few times per year .This will be our hotel of choice for the future.
from Easthampton, Massachusetts
Submitted on 03-05-2016
We had been driving for awhile and stopped here for the night. It was very welcoming..extremely clean and everyone was so nice and courteous. The rooms were very clean and we enjoyed the pool and hot tub too
from Gainesville, Virginia
Submitted on 09-05-2016
Hotel was very clean, the bedroom was comfortable. The breakfast was a nice touch. Would definitely stay here again, and this time bring my bathing suit for the pool and hot tub! Checking in was fast as well
from
Submitted on 16-05-2016
Actually enjoyed our room beds were comfortable. The hotel was filled with softball players but never heard a peep. . Only down fall they don't serve breakfast on the weekends at the same time as weekdays.
from Grande-Digue, Canada
Submitted on 18-05-2016
We would recommend this hotel as service was very friendly and helpful. The complimentary breakfast was very good with selection of cereals, yogurt, fruit , eggs /bacon and various breads. Room. was well appointed and clean
from Pembroke Pines, Florida
Submitted on 30-05-2016
Upon checking into my room I noticed that the carpet was filthy and staying and the furniture couch and chair what disgusting I complain to management and they agreed it was dirty and nasty and that they spoke to the owner about steam cleaning the carpet and furniture I feel that since they were there for two months already that this should have been a priority for them to have taken care of already I think management is very poor and have no concept of cleanliness
from Belmont, NC, United States
Submitted on 01-06-2016
The location was a good mid-point to rest while driving The room was nice and clean and the bed was comfy. Made for a nice restful night. Easy on and off for the Interstate yet didn't have to listen to road noise all night.
from Auburn, Massachusetts
Submitted on 03-06-2016
This was our first time staying at a Country Inn & Suites. It was a last minute stop to rest while on a long road trip. We were pleased with the comfort of the room, the pleasantness of the staff, and the cleanliness. The beds were comfortable as well. Breakfast was ok, it was your typical hotel breakfast. The attendant worked hard to keep everything full and fresh.
from Groton, United States
Submitted on 05-06-2016
Absolutely the best!! I strongly recommend checking this place out. The service is exceptional, food is very good and the beds are amazing! Needed accommodations for handicapped and were quickly provided with them. A wonderful experience!
from Punta Gorda, Florida
Submitted on 07-06-2016
This is a great hotel, staff is always helpful. Rooms are clean and beds are comfortable. Could use larger pillows (especially on king beds) Very convenient to lots of stores and good restaurants. Breakfast is always a treat.
from San Antonio, Texas
Submitted on 15-06-2016
Staff was great and breakfast as well. Location was easy to get too right off the highway. Lots of great stores nearby for shopping and dinning in. Enjoyed using the pool. Facility was always clean. Beds are very comfy.
from New York City, New York
Submitted on 15-06-2016
Clean hotel, pleasant staff, convenient to I95 highway, excellent breakfast! Also convenient to restaurants and even a florist since we were bringing a gift to a family member we were visiting. And who doesn't love having cookies and coffee any hour of the day!
from Shippensburg, United States
Submitted on 17-06-2016
A little hard to Find at first. the building isn't right on the main road. Sign is on main road. Overall pretty clean. Really good breakfast selection. Free Cookies ??? Most important thing is great friendly staff.
from Richmond, United States
Submitted on 26-06-2016
Wonderful place for a sleepover for my daughter's 9th birthday! King suite slept 5 girls and momma bear!! All requests made, little things that came up like forgotten toothbrushes, lotion, shower caps, etc., were all accommodated. Quick and easy pizza delivery!! Having the refrigerator and microwave in the room made it so convenient for the girl's movie time (popcorn and cold capri suns)!! DISNEY CHANNEL!!! Lots of children friendly channels. Indoor pool goes up to 5 feet so I didn't have ... Read more
from Hopewell, Virginia
Submitted on 27-06-2016
Bathroom had mildue, room was small, internet price was false, comforter stink, didnt sleep good, cant order movies! Check in was extremely slow. I booked a upgrade but they charged me a different price then was listed!
from Mechanicsburg, Pennsylvania
Submitted on 29-06-2016
Everything about our week in the Country Inn & Suites in Chester Virginia was perfect. The room was clean and comfortable as well as attractive. The bed was perfect and I slept so much better than I expected ever on a trip. In the morning the free breakfast wasn't haphazardly put together, it was actually quite delicious and the coffee was excellent. The owner and manager were both exceptionally accommodating and friendly. We are going to use this place as our home base every time we go to see ... Read more
from
Submitted on 05-07-2016
This hotel was very Clean, it had good service, and friendly staff. We have a family of 4 and we Highly recommended this hotel! It's Close to a variety of restaurants, and shops. It's Right off interstate 95 and parking is excellent. Especially for loading and unloading.
from North Myrtle Beach, South Carolina
Submitted on 08-07-2016
This hotel is clean, great value & an excellent staff. We always stay at this hotel when we come through Chester which is several times a year. It is conveniently located to restaurants & shopping. Great for families.
from
Submitted on 17-07-2016
I noticed that several of the higher rated reviews came from reviewers that had only 1 or 2 Reviews? That being said, I would do more research before picking this hotel/motel. The facility provided the basic accommodations at minimal cost. After tax, pet fee,etc. cost was $100. The area is a little unsafe, the motel is a little older with modest furniture, stains in carpet, some broken furniture, etc. Breakfast was modest but OK. Room was basically clean, but I don't know if it would hold up to ... Read more
from Stamford, Connecticut
Submitted on 19-07-2016
Upon check-in we were greeted by a very pleasant staff. Check-in was very easy. Got to our room and the heat was on in 100 degree weather. It took for ever for the a/c to kick in. The room was a non smoking room but you can tell it had been smoked in and they heavily sprayed it to get the smell out. The room was old and in need of repair. Stained carpets, dirty vents, dust everywhere and just wet and disgusting. The pool was so green you could not see to the bottom and the hot tub was out of or... Read more
from Bluffton, South Carolina
Submitted on 22-07-2016
I look for a Country Inn & Suites when traveling because they're usually newer and well-kept. This is the first I've experienced that isn't. In need of refurbishing, the public areas were not clean and bordering on shabby. Although the carpet and upholstered furniture didn't look bad, the room could have been cleaner -- dusty furniture and dirty door jambs. On the positive side, the staff was friendly and it's an easy 2-minute walk to Cracker Barrel, which I appreciate (after several hours driv... Read more
from Florence, South Carolina
Submitted on 28-07-2016
I travel to Chester Va weekly for work and I truly enjoy my stay each time. The staff is knowledgeable and welcoming and really go out their to make my stay a pleasant experience. The rooms are clean and comfortable, and area has multiple restaurants and stores within walking distance.
from
Submitted on 01-08-2016
Terrible wifi, when the Wi-Fi is actually working I'm gettin speeds that makes dial-up look good. Everything looks very dated and the beds are extremely uncomfortable to sleep on one of the worst experiences I've had for a hotel at this price range.
from Chester, United States
Submitted on 06-08-2016
This is the worst! Do not do it! Manager is very rude. They don't clean your rooms or make your beds daily. They don't even bring fresh towels daily. Our toilet broke. They refused to fix it correctly. Just rigged it. Still didn't work the rest of our stay. We only received $40 compensation after we paid $500 for our 5 day stay. That didn't even cover our dinner we had at the local Cracker Barrel next door. I will never stay here again!
from Chester, United States
Submitted on 08-08-2016
I didn't want to spend a lot of money and I needed a motel in that vicinity. It serve red the need. The beds were OK but I woke with a back ache. The only other problem is finding the entrance to the facility
from
Submitted on 10-08-2016
While the hotel is older and a little worn, the staff is excellent and easy to deal with. They are very accommodating and do everything to make it right. The first night, the room smelled like smoke and we asked to move as it was supposed to be a nonsmoking room; so they moved us and gave us a credit. Other room was fine. We stayed as part of a softball team and they were very accommodating to our group.
from Boston, Massachusetts
Submitted on 19-08-2016
We did a road trip to Florida and stayed here overnight. When we checked into the hotel we were given a nice room, by a friendly front desk clerk. The room itself and the bathroom was really clean. The pull-out couch was uncomfortable but apart from that the hotel met our needs.
from Lake Hiawatha, New Jersey
Submitted on 24-08-2016
Sign of Hotel Name could be seen from the main hwy; however, uneasy to find the entrance road to the front of hotel. Looking a little bit hard, we only found a mailbox #2406 which led to the front entrance of hotel. We received an upgrade room from double beds to one bed King size and sofa bed with no additional charges. First impression of the front lobby and check-in service considered easy and friendly. We dealt with Ms. Antoinette B. upon arrival. Discovered issues which were brought up t... Read more
from Snow Hill
Submitted on 04-09-2016
This hotel is in a nice area, near major restaurants and I-95. It was very quiet and very clean. Staff was very friendly. The price was excellent for the quality of the hotel. Television choices were adequate.
from
Submitted on 10-09-2016
Got a suite with my in laws. The pull out sofa was ripped. The mattress also looked like someone pooped on it. Slept on the floor with the mattress and i could feel every spring. I dont think i slept more than 1 hr all night.
from Lennox, South Dakota
Submitted on 11-09-2016
Hard to access from the road. Room was dirty furniture old and had rips. Bathroom had mold. Carpet old and dirty. Air conditioner made loud rattle all night. Rooms smelled. I will never stay there again. It makes this hotel chain look bad
from East Oak Hill, West Virginia, United States
Submitted on 12-09-2016
The hotel staff were very pleasant and accommodating. The room was clean except for mold in the bathroom ceiling and around the bathtub. The pool was a bit green as well. Management asked about our stay and we informed him of the issues. He was very apologetic and assured us he would look into this.
from ackson, United States
Submitted on 13-09-2016
Great value for the price. The hotel is clean, the staff is helpful and friendly and the location is convenient off 95. This was my 3rd stay here and I will go back as I travel the 95 corridor frequently
from Charlotte, United States
Submitted on 16-09-2016
Very pleasantly surprised. Arrived after 2AM and the front desk person was very friendly and helpful. Rooms are nice and the bed is quite comfortable. Nice facilities although I didn't use any on this particular trip. Overall and excellent experience that I would recommend to anyone.
from Hendersonville, North Carolina
Submitted on 17-09-2016
Mr Petal was very helpful with all my needs. The staff was very helpful and it seemed that everyone had a smile on there face. I actually saw management doing quality checks. I would recommend anyone at this hotel.
from Bucks County, Pennsylvania
Submitted on 21-09-2016
Country inn offered us comfortable beds and a clean room Spacious enough rooms that they were comfortable enough for a good night sleep Furniture was a bit dated Overall the Inn could use an good updating
from Chester, Virginia
Submitted on 02-10-2016
Hotel staff tried coming into my room mutiple times before checkout. Hours before checkout.. wife and i was getting dressed and lucky for us we keep the doors locked. Wasnt really happy about that. We had a king suite with jet tub. Jet tub was nice. But didn't really have hot water so it was luke warm. Kind of disappointment to my wife and i.
from
Submitted on 07-10-2016
The front desk clerk was the best, very friendly and accomodated my needs.The room was clean and comfortable and the bed felt as good as my own. The complementary breakfast was great as well. I would definitely stay here again when in town.
from Richmond, Virginia
Submitted on 17-10-2016
Would definitely stay again really secluded behind everything and close to Cracker Barrell a plus . Would definitley recommend to friends and hope to be back really soon to visit family and friends. Noises from heater was distinct but not bothering to much and really clean bathroom
from Lynchburg, Virginia
Submitted on 18-10-2016
An excellent choice. Very clean. The hotel staff was extremely accommodating and welcoming. Great breakfast and the hotel actually wants you to enjoy it. Too many hotels have limited breakfast hours and limited selection - not here. It was obvious a lot of hard work and pride has gone into this location. A great stay! A rare find.
from Fort Wayne, IN
Submitted on 19-10-2016
Friendly front desk staff, free fresh warm cookies! Staff was very helpful, you never felt like you were bothering them. Very clean hotel, kept up well. Bed was comfortable. Rooms were a good size. Heater/AC was difficult to keep room at constant temperatures. The phone in the room didn't work, we were there two nights and they never did get it fixed. Pool water was murky, I wouldn't go in there. We stayed and had relatives in different rooms. They said the only elevator was not working in the m... Read more
from Daniel Island, South Carolina
Submitted on 30-10-2016
We stopped here after a long drive from the north on I-95. We first stopped at the Country Inn and Suites one exit north on I95 but after reading the terrible reviews there on TripAdvisor - we went one exit north (after stopping at the 24 hour McD's there :-). I usually don't care about the front desk staff - but at 2am in the morning after a long drive - it was nice to be greeted with a friendly front desk person. We experienced the same when we left - very cheerful person. They happily gav... Read more
from Greensburg
Submitted on 31-10-2016
The hotel was very nice. The room was clean and the bed very comfortable. The stafff was very helpful with all of my request. We didnt get a chance to use the pool becaues we forgot our swimware but the area looked clean and a fun place to relax. Lots of people using the pool.
from Wakefield, Rhode Island
Submitted on 06-11-2016
Stopped here for on night only on way to HHI. Great price using a alternative travel app. Room was very clean and up to date. Comfortable bed, good location right off 95. Decent restaurants near by. Check in was quick and staff efficient. Breakfast was OK nothing to write home about but good and quick when needing to get back on the road. Only con for what I needed -- the smoking area was right outside the main entrance so had to walk through the smell of cigarette smoke on way in or out.
from Catasauqua, Pennsylvania
Submitted on 11-11-2016
Stayed here for about 3-4 times so far. Truly will stay here every time if possible!!!! The location is perfect, breakfast thorough. Amenities all that we could ask for. Most impressive was the workout room.
from Fort Myers, Florida
Submitted on 14-11-2016
We had a great experience at the Country Inn & Suites in Florence, SC, so we looked to try one in VA. A call to the toll free hotel chain number was the biggest hassle. Thank goodness for Brenye at the Chester VA inn who took our call and later greeted us. This was a nice hotel. Room was clean and well stocked. We spent a restful night and started our day with a hot breakfast. I joined the loyalty program because we plan to use this chain again. Suggestion: easier access to phone reservations... Read more
from South Bend, United States
Submitted on 14-11-2016
I stayed here during a business trip that extended over the weekend. I have stayed at this same property in the past and they never fail to disappoint. The staff is always very upbeat and helpful and the hotel itself is always clean and well maintained.
from Hampton, Virginia
Submitted on 15-11-2016
The stay was excellent staff was friendly, hotel and rooms were clean and breakfast was yummy! We came for a soccer tournament and they accommodated most of our team and we had no issues at all.Also the boys loved the whirlpool after long games!
from Charlottesville, Virginia
Submitted on 15-11-2016
Upon checking in we noticed that our pillows were flat. I'm thinking to myself how can you be in a king suite with four flat pillows. The person at the front desk stated "that's how goose feather pillows are." Really I'm saying to myself none of my pillows are like that anyway. We were place on the kids zone floor very noisy even after midnight. People had complained nothing was done to accommodate them. After checking out I spoke with the manger about our stay. He had no interest in how we felt... Read more
from Carlisle
Submitted on 14-11-2016
This hotel is kept up well, clean and adequately staff. The staff is cordial and quick to resolve and issues or complications in a friendly, efficient timely manner. Hotel is clean and fairly quiet depending on who is also staying there.
from Fairhaven
Submitted on 16-11-2016
We booked here for the whirlpool and swimming pool, but the pool was too cold and the water in the whirlpool circulated, but there was was absolutely no pressure and and there were NO bubbles! The water was warm & relaxing, but this was no whirlpool.
from
Submitted on 16-11-2016
This hotel was quite a nice surprise. I stayed here while visiting friends in Chester, Virginia between 11/10 - 11/15. The room was spotless! The pool was perfectly relaxing. And, all staff the I encountered were accommodating and genuine. The only thing I found difficult was the guest laundry. It seemed to be a very clean and convenient facility, however there was a slight conflict. The machines only take quarters yet they couldn't give me change at the desk. I would suggest procuring machines ... Read more
from Monroe, Virginia
Submitted on 25-11-2016
I had to come to the area for a meeting. There is a great restaurant in the area of the hotel call Crab Dump. It has good interstate access. Rooms are very nice. Price at the time was good. Poor food.
from Goose Creek, South Carolina
Submitted on 25-11-2016
very nice and clean , easy access to I95, Lots of places to shop and eat. Close to family members. Will stay again when I visit my family members. Next time I hope to stay longer and go sight seeing in the area.
from Greenville, South Carolina
Submitted on 28-11-2016
Stayed in a Kings suite with a pull out sofa. Family used the pool, but the water was cool. Used the whirlpool which was comfortable. Kids didn't mind the pool temperature. Shirley was very helpful that she gave us a call when we were settling in to let us know that our dome light was on in the car. No dead battery in the morning! Breakfast was pretty typical, but there was plenty of bacon and late breakfast on the weekend until 10:30am. Room was quite and easy access off the highway.
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